I went in to get my piccolo repaired and the customer service was great and they fixed my piccolo…read moreon the spot and had extremely reasonable prices. I would definitely go back for anything I need for my instruments!!

I have brought my flute and piccolo here for repairs, Bonnie does a great job!!! Awesome.customer…read moreservice!

Terrible. I am a Music teacher in a grade school and I buy violins cheap and fix them up so my…read morestudents can learn how to play them. I brought a violin that had the sound post had fallen. Rather than giving it to the luthier and having him put the sound post back, she yammered on and on about how if they did put the sound post back in, it might just fall down again. I also had pegs that were not drilled and asked her if they could drill them. Rather than agreeing to drill them, she went on and on about who knows what. She wrapped up her presentation up by saying "You people buy things on Amazon and expect us..." I have bought things there before like shoulder rests, viola bows and other things. I really expected a better reception than I got. I took the violin to Park Violins down the street. He did both of the repairs and refused to take any money for it. I know that lady has a $35,000 violin because she tells me that every time I was in that store, but that is no reason to be condescending to a customer.

I've been doing business with GC ever since they opened. Andrew Welch is the ONLY one I deal with…read more This is not a cut on anyone of the others, but Andrew has Never let me down And his customer service is top shelf. Period!

Guitar Center in Arlington Heights is my go-to music store. I bought my ovation there with a very…read moredeep discount (it was on sale) and they even help me get an ovation guitar case but this is years ago. Today, my husband brought me there and surprise me with an Air turn duo blue tooth to help me with the lyrics scrolling when I am using the Ultimate Guitar tab app. They were very helpful and friendly! Go there, they almost always have everything you need!

I asked 3 salesman to show me a guitar that you need a…read moreladder to bring down and was ignored for half an hour by all of them as though it's not their job. After being a Guitar Center customer for 30 years... this is by far the worst Guitar Center ... This is a competitive market .. try harder

Team at Horn Stash made it easy to buy a new tenor sax. They had a great selection of new/used…read morehorns by several brands and price points that you dont find together at a single store. They gave my son a room and lots of time to try 10 horns. Price was great too.

This is an unassuming business with great customer service and a nice range of instruments. They…read morehave a separate room you can try out instruments which is a very nice space. Also Nigel the shop cat makes it really fun. Many spare reeds, cleaning kits, mouthpieces etc. We live a good distance and is worth the drive

Quick update/5 stars for this particular experience: I needed a reed variety pack/mix card because…read moreI'm trying to figure out what strength and kind I want. After looking at woodwind stores closer to me and online, none of the other stores had the 4 pack I was looking for. Q&F not only had the 4-pack, but it was less than Amazon (and the other shops) sell the 3-pack version for. I wasn't going to spend $10 on shipping so I opted for store pickup and figured I'd drive out there when I had other errands to run in the area. They sent me a text letting me know they were getting it from their warehouse and then about 4-5 business days laters I got a call that it was ready for pickup. Super easy.

I've been a customer of Quinlan and Fabish going on seven years with two kids in their violin…read morerental program. It has been a such a gift. Our first child started violin through the school and Quinlan and Fabish were there at the welcome night. We decided to go with them and we rented our child's violin through them for years. What's great about their program is that they keep track of how much you are putting towards the instrument rental and then, if your child gets serious down the road, that money is banked as a credit towards buying an instrument. After several years it felt like a good idea to invest in an instrument for our older child. There was a Black Friday sale and we could use our credit so it seemed like a great move. I bought the instrument but I was able to pay for it on a monthly basis, just like the rental, however, I owned it. But they would also help out with any repair or support we would need if there was a problem. It felt great when the violin was paid for! It felt like an accomplishment to pay it off and an investment into the music education of our kid. When the second child wanted to play violin too, it again made sense to choose Quinlan and Fabish. It remains to be seen if our second kid will continue in orchestra, but what's great about the rental program is that we haven't made a large purchase of an instrument. The rental is convenient for us. Additionally, our second kid broke his violin twice. He has needed to replace it twice. Um, embarrassing much? Quinlan and Fabish happily took the broken rental violin and replaced it, no big deal. What a relief! Highly recommend Quinlan and Fabish! Also, you can buy things from them (stands, shoulder rests, etc) over the phone and they will drop them off at your child's school. Super helpful for busy families.

What a great music store! Jim was the best, but the new owners are really fixing up the building…read moreproperly. If you have not been there in over a year, you won't believe your eyes. They have amazing piano drum and guitar instructors and Nick is an amazing guitar technician.

This is such a unique music store, and I love the vintage Chinese dragon drums and gongs. What's…read morebest is their outstanding service: I had a garage-tossed beginner drum set of decent quality with numerous missing smaller parts. At Offbeat, Jim searched his place for matching used parts, reset the entangled foot pedals, and got the whole set back in working order for minimal cost.

I rented a pair of speakers (+ stands), microphone, iPod adapter, and tuner (+ all needed cables)…read morehere for about $55 in December 2008. My then-fiancée and I were planning a very DIY wedding and we didn't want to hire a DJ. Looking online we were starting to think that we were going to have to spend a lot of money to rent an audio setup that would accommodate our needs. One of my wife's coworkers suggested we try Libertyville Music, so we called for an estimate and were shocked to find out how affordable they were. The staff was friendly and knowledgeable. I picked up the equipment the day before the event, and my family returned it the day after. Couldn't have been easier. Oh, I should mention that the map displayed in the sidebar gives the wrong location for this business. Libertyville Music is located on the southwest corner of Milwaukee Ave and Lincoln Ave.

I've purchased a guitar and have had maintenance done by this shop. The prices were excellent and…read morethey did great work! I had a tuner key break and they fixed it for $15, I was expecting it to be much more! Although their hours are limited I would highly recommend their business!

Great guitar setup shop…read more Tom is the best. Smart and meticulous. And great prices! But most importantly, Tom is a really good communicator. He takes care of ya.

Small independently owned guitar shop. Guys are super friendly, very knowledgeable, and their…read moreprices are reasonable. I will come back here if I ever need any repairs for my guitar for sure. Thank you!

I really like this place because in a short time my daughter is learning very quickly to play the…read moreguitar since Mr. Nico is very dedicated to his work and also his teaching method is very effective.

I loved the recital my son performed in! I feel very comfortable leaving my children at this music…read moreclinic! The atmosphere feels like they are at home.