We needed someone to help us find a new home for a baby grand piano that had been in our family for…read moredecades. When I did an online search, I came across American Music World. Based upon what I read on their site, this seemed like a place that might be able to help, so I reached out. Bobbi at American Music World wrote me back and had some suggestions. Long story short, American Music World was able to connect me with one of their partners and we were able to find a family who was interested in the piano. Bobbi helped to coordinate the move and the logistics around getting the piano to the interested family. We truly appreciated all the help that Bobbi and the folks at American Music World provided. Thank you for everything!

Rick and his crew moved a large upright piano from our neighbor's house to ours. He said he would…read morebe at our neighbor's at 7:30am and our house before 8:15am. And so he was. We have a side entrance, so I was worried it wouldn't fit. We watched in amazement as the three of them hauled the 500 pound piano up 8 steps and turned it on its side to fit into our door... in minutes. They lined the floor with blankets and did not make a single scratch or dent on the piano or the house. After the piano was properly placed, Rick made sure all the details were taken care of. Then he played on the piano and filled our house with beautiful music. "This is a nice piano," he said. Blessings. Before 8:30a.m., they were gone. I think they may have actually been fairies.

I contacted Dan from Heavenly Pianos to move a baby grand piano we had purchased at an estate sale…read more Dan was responsive, easy to work with, and the move went very smoothly. He also was helpful in giving us the name of a tuner in our area that he recommends. We talked about what he suggests we have the piano tuner do, and it was great to hear that nothing major will need to be done. I highly recommend Dan at Heavenly Pianos for piano moving!

Just came here to give Bob a shoutout! Couldn't have been happier with our purchase and service!…read moreThank you, Bob!

Mrs. Sapp assisted us in my daughter's violin journey. She is so very knowledgeable, kind, and we…read moreare so glad to have found our new go-to place with their beautiful shop and top notch service and supplies. My daughter found the perfect new bow and was fitted with the perfect shoulder and neck rests. After searching for a replacement case for months, we ended up with one that was just perfect! Overall cost was comparable to other spots and we walked away more than satisfied.

An amazing violin maker and repairer. My siblings and I have been here many-a-time for a tune-up or…read morea repair. I have a friend who had him custom-make her violin. Friendly and fantastic at what he does. Recommended if you have any sort of string needs.

They did such a good job repairing my violin we found when moving my mom into her new house, it was…read morebroken and needed so much extra love, I asked them to turn it into a wall hanger so it's beauty could be respected. They made it look playable too and I cannot get over how good they did. This is my new shop I will go to, and it's so convent for me too being about 5 mins away from my work! I will continue talking my violins here, I have 2 in my collection that I actually play so this was a fun thing to have to just have in my collection since it was a strad copy were not fully sure where it even came from. 20/10 reccomend.

I really liked this place. The people are knowledgeable and down to earth. I went to buy a sponge…read morefor my daughter's violin. The people there helped her understand how to attach it. Good service, good selection and good people.

Mr Park is absolutely wonderful. Knowledgeable, patient, kind and honest. Absolutely recommend him.read more

James was patient and very knowledgeable. He was sweet to my 5 year old and I was an all together…read moregood experience renting her first violin.

Great service and pricing. Bob does a fantastic job. Setup my 2021 Strat and it plays so much…read morebetter.

Bob is the man! Me and my brother have been taking our guitars to him for years and he's awesome…read more He'll ask your exact needs and meet them 100% He's super punctual with repair times and when he gives you a time estimate he always meets it. And of course extremely fair prices. Highly recomended

My husband is a luthier and speaks very highly of Jeff Yang as a musician and businessman, but I…read morehadn't been in his shop myself until tonight. My daughter broke a cello string when warming up an hour and a half before her orchestra concert (she has a solo! Ack!!). My husband wasn't here to manage things but told me to take the cello to Chicago Strings. We called ahead. They had our brand of strings! Win! They were open for 22 more minutes! Win! We got there and Kinichi hooked us up with strings and actually putting the string on! Win! In 10 minutes, literally as the clock struck 5 (closing time), he was done putting the string on and showing my daughter how to do it for future reference. He was professional, efficient, and witty to boot! Thank you!!

I have been very impressed with the customer service of Chicago strings. Our five children, ranging…read morefrom 8-12 yrs old, all play the violin and we have rented from this company for the past year and a half. We are in the store occasionally with broken bows, loose strings, and even the need to upsize, and their staff is always competent, helpful, and gracious. We highly recommend this company.

We consulted with Michael last year in our pursuit of a used piano on Craigslist. He checked out a…read morecouple of pianos for us and ultimately helped us feel comfortable a 35 year old piano that was in decent shape that we paid almost nothing for. After we received the piano, he tuned it, my daughter has been playing it for the past year and a half and he's come back to tune it again this year. He's a very nice man, his prices are reasonable (about $100 for a tune), and we will continue to use him.

Michael was rude upon arriving. He looked uninterested and upset. I offered him bottled water and…read morebottled teas and he just dismissed me in a rude demeanor. I told him I would like to show him which keys were buzzing on my brand new Kawa Kawai GL10 grand piano I got a month ago and he just told me to show him when he was done performing the first tune up. When he finished I went to check the piano and noticed all the buzzing notes were the same. No improvement. I asked him kindly if he could please adjust this one note in particular that is buzzing very loudly on my brand new Kawai grand and he just dismissed me saying maybe next time as he walked out and left me checking the piano without a care. He just walked out of our home as I was checking the piano. Didn't even give me a few minutes to check out the piano. Never in my 20 years owning pianos and having them tuned two to three times a year did I experience a tuner not give me a chance to check out the piano or even show him or her what's wrong with it. He just walked out without a care after lying in the beginning of the tune up that he would take the time to check my concerns. My wife and I were very disappointed with his attitude and his work. I would never have him come back here. Not even for free.