I've been living here since Aug. 2025.. I love it here! The staff is great, customer service on…read morepoint. Maintenance issues are handled usually within one day, The apartment is spacious, and very cute. The complex is quiet, and neighbors are very nice. Nice diversity, tenants young and old! I'd recommend this place in a heartbeat!

Super excited with the manager, Phillip! Always a smile on his face and willing to help!read more

These people are scam artists. The older woman ms Pamela is a bold face liar. She said that she…read morecould get random fees waived and deposits waived (i never asked to requested this) that's she volunteered. The day i was supposed to love in they said my app wasn't approved, yet. They then emailed me later saying i wasn't approved this is AFTER, emailing me move in to do lists and i transferred multiple utilities over. (I was later that week approved by the same management different property) Pamela lied again and said the $250 fee would be refunded. It has been over 2 mos, no refund and they are now sending me statements saying i have a $250 balance for my October 6 move out. I never lived here never signed lease never got keys and it's impossible that i moved out of somewhere i never lived. Pamela also claimed that the manager is like her son and she can talk him Into whatever she wants. The manager did nothing to assist resolving my refund. Do not move here! They are scammers

I absolutely love my apartment! It's incredibly spacious with lots of thoughtful details. The…read morelocation is perfect, and the rent is very affordable. Anytime I've had an issue, the staff has been quick to respond. A special shoutout to the leasing agent, Ms.Pamela, hands down is the best I've ever dealt with in Georgia. Courteous, professional, and truly a pleasure to deal with!

The somewhat new office staff are amazing! They are: --…read moreProfessional -- Caring -- Pro Active -- Handles Issues -- Sees what is happening on the property and "CORRECTS" -- Treats the residents with respect.... A long time resident who is enjoying being a resident

06/03/22 Update: Greystar bought the complex late last year and they have been nothing but…read morecapitalist pigs since the transition. Every month they create news ways to generate revenue from residents. Note, absolutely nothing has been updated, yet they create news ways to charge us for the same amenities. There was a 15% rental rate hike, then administrative fees added monthly, new insurance requirements (with a strongly recommended insurance partner) new utilities fees, etc., all in the past 6 months. Today, we all received an email that we would be required to pay $25 a month per vehicle for PARKING. The same parking deck we have all used for years. It's a pure money grab. The gate to this garage is ALWAYS out of order by the way.

This spot was a dream to live!! The windows and high ceilings made the space so large. I was in a…read more1bd1ba facing away from the Beltline. Each unit is a little unique on the sizing, but they do a great job of showing you whats available or similar. Such a quiet spot on the beltline. I did really enjoy how chill it was even thought it was right in the heart! I will say what comes with that is, the minute you step out the building (esp on the weekends, it is super busy!!) so be prepared! The space was great. Cons are there isn't much storage- only 1 closet (bedroom one & small), small kitchen (might not be an issue for some, but I love to cook and it was tight), and shared laundry (wasn't really an issue, just inconvenient)! Overall loved the space, but wanted some of those things back.

While my experience with Ford Factory Lofts was absolutely negative, I must give credit to the…read morekindness of Lindsey in the leasing office. I'd been approved for an apartment about a month ago and was scheduled to move in this Friday when I was informed that the current tenant had been ghosting management and didn't moved out days past the end of their lease. As a result, they wouldn't be able to fulfil my move-in date, which due to my circumstances, meant I needed to pull out. While I fully accept this issue had more to due with the tenant and not the complex itself, I wasn't informed about any of this until I called 4 days prior to my scheduled move-in date to once again ask for photos of the unit that I never received since there were none on file....? Finding availability here is very hard since the location is "relatively" cheaper than its competing apartments on the beltline trail. The application process was fast and all done through the phone, but their website is completely false at conveying how the place actually looks. They claim their courtyard had recently undergone renovation but after seeing the space, I realized all of my friends were right when the compared it to looking like a prison (It very much does). The trash chutes and stairwells are pretty disgusting and the courtyard looks extremely dated. Nothing about how much concrete is in that facility makes it come across as the "hipster-industrial" vibe you're hoping it is. It's a pretty instant hit in the face as soon as you walk into the courtyard how uninviting the common area is (the elevators are also in desperate need of a face lift). Few more things- the website advertises the units having "fully equipped kitchens" which is fictitious. In reality, they're very small galley kitchens with micro-sized, outdated appliances (which I wouldn't complain about if the rent wasn't $1700 a month). Nothing about the apartments or the community space is "luxury" or looks like it's worth anything close to what you pay for it. Their units are extremely bare canvases for you to decorate as best you can to forget the fact that it's a cold, outdated warehouse. If that's your thing and you absolutely have to live right across the street from PCM, then maybe its for you. Fortunately, there's many better deals in metro ATL that look much more like what you're paying for (I found a nicer/more affordable place 1 hour after Ford Factory called me with their tails in between their legs to tell me I couldn't have the space i was promised) so all is well. TLDR; DO NOT apply for this place without visiting it first- and know what your getting yourself into with your unit and the community area.

Our personal experience with Hanover East Paces has been fantastic from day 1. Actually it started…read moreway before day 1. Relocating from Paris, France and looking for a new place in Buckhead wasn't easy! Alan and his team made sure that we had all the information even thousand of miles away. Making Hanover East Paces home has been one of the easiest decision we had to make. The unit itself is wonderful and the location is very enjoyable. Living a couple minutes away from Buckhead Village (without being in the middle of everything and enjoy the quietness of the booming neighborhood) is wonderful. You get access to all the stores and necessities steps away from your door. The community is extremely pet friendly and you live right across the park which is wonderful when you have a husky that never gets tired.. The team is always available to help you, answer any question you may have or just say hi when you stop by the leasing office. Same goes for the maintenance team that is available and quick to answer when you encounter a problem in your unit. We would definitely recommend Hanover East Paces to anyone looking for a new place in Atlanta.

Horrible management. Property not properly maintained. Management who insist on invading resident's…read moreprivacy by entering your apartment without prior notice. Management company sends residents ladt notice by email telling them to move cars within an hour from unreserved parking that resident's have a right to park in or face being towed just because they want to fix a pipe or paint. Carpet throughout building is horribly stained but has not be cleaned in last 4 years. Cars on 5th floor look an mechanic work space with car patts everywhere but they don'ttow that. Do not move here!

Replace the front desk staff. Very rude! very dry and did not speak until I spoke to them. Wish…read morebetter for such a BEAUTIFUL community

I really wish the Manager was on site for my scheduled visit in hopes of making a better…read moreimpression. The leasing agent seemed to be bothered by doing her job. More, she was unwilling to accept responsibility for a system that prevented me from completing a thorough tour; despite copying my identification card. I had to probe for answers to questions that should have been selling points. I was rushed and I found the attitude of the agent to be bordering on disinterested and rude. I asked for her name and her delayed response was Shanae. She did invite me to come back when my phone was able to work with their system. Note, my phone was not the problem. If I had to guess, someone didn't want to be at work today and my appointment was somehow an inconvenience. Oh well, maybe another agent will appreciate my interest in their community today. Also, the rooms are very small.

I use to live here back in the day. But today I visited a friend and decided to take a few pics of…read moremy old neighborhood. There is a fitness center but it's not 24 hours and you have to walk thru the leasing office to get to it. Also a pool, tennis court and mini playgroud. However, when I lived here I enjoyed the car care center located in the back half of the apartments. I'd just pull up, bring my own supplies and I'd soap up and rinse of my vehicle! So nice to have! Overall management is good, clean grounds and they have valet trash pick up which I loved, I noticed the gate was open but also it's new. I also love that it's quiet and feels safe.

Woodland Trace wasn't so bad two years ago but they can't keep a leasing manager or property…read moremanager in the complex to save their lives. Since 2020 I've seen 3 property mangers and leasing managers. They are price gouging due to the pandemic but you never see where your money is going. If you can go somewhere else I would highly recommend.

My Husband & I have lived here for over a year. The staff is the greatest! The Manager, Derrick is…read morealways thinking of ways to make the Tenants happy and engaged. It is a great community! Robin C.

The communication started out great, then it eventually dwindled until there was no communication…read moreat all. The leasing consultant seemed very honest, sweet, and willing to help. That is, until she completely ghosted us and dropped the ball on the application process. We were told multiple times, at the tour and leading up to applying, that we could recover our administrative fees (not the application fees) if we decided not to move forward or if our application was denied. Well, once we saw how poorly things were going and how the leasing consultant dropped off the map, we got a bad feeling and decided to back out and request our money back. After no response initially when asking when we would get the fees back, the leasing consultant tried to be clever and left a message for my (grown but much younger) roommate /family member whom she had never dealt with the entire time except for meeting them at the tour. As she was being avoidant with me, I guess she thought this was the weakest link.(This is absolutely untrue! Interestingly, as soon as we pulled up for the tour - before even going inside - my roommate said "THIS IS A NO". This is a very intuitive and wise person whose vibes about something are always very strong and accurate.) She stated in the voice message that the application never went through and that because of this, we couldn't get our administrative fees back. We did our part and had evidence we did. So, why? I'll tell you why. SHE didn't do her part to get it to the next stage of processing, whether purposely for some reason or inadvertently, and as a result, we had to pay the price for this - literally and figuratively. She took no ownership for this, but if it was purposeful, then why would she? I wonder what happens to the money because it doesn't just end up in a black hole. Someone has it. Seems unfair and unethical. I called their home office about it, but no one ever responded. Can't say that's surprising because the pattern of poor service often trickles down from the top. I'm actually glad we didn't end up living here. Even though the overall score on other review platforms is acceptable and some are high, many of the specific, less positive reviews share common themes. Additionally, everyone has a different standard of excellence depending on their personality and prior experiences elsewhere. Sometimes that thing that seems great, really isn't. It's only an improvement from the prior. (For example, if we were previously unhoused, then ANY home - no matter how bad - might seem amazing.) In summary, this place seems professional and nice at first, but the true colors eventually come out and the facade is evident. Definitely beware of wolves in sheep clothing here. I do not recommend it, no matter how pretty, new, and shiny it is.