Here's a huge "Thank You" to the SF Police 911 Dispatch team and the Mission Station team who…read morehelped me locate a family member yesterday. They tag-teamed while on the phone with me to try all the options available, and eventually found him. Also, two members of a community help organization (can't remember the exact group name) kindly offered suggestions. And altho they may not see this review, my heart goes out to three lovely street folks who gave me hope that I'd find my relative.

This has been my local station for 30+ years and I've been in maybe 10 times total, and called them…read moreanother half dozed times. Usually I go in because I need to file or get copies of paperwork, or maybe have a fix it ticket signed off. They don't really seem set up to help you in person anymore. There doesn't seem to be a way to park nearby if you need a fix it ticket signed off (all the former parking is now tow away zones and there is no visitor parking in the lot.) I guess that is a reflection of the times. It seems they are now expecting you to do everything online. I would actually have gone for the online option except I couldn't really wait a week or more for the copy of the report I needed. Discussion with the person who answered the phone was a little tough but I did eventually get the info I needed...and had to drive over to Mission Bay to get the paperwork I needed. Too bad they have streamlined/compartmentalized or whatever and are no longer able to hit the print button at the Mission station. I'm sure someone views this as progress. I'm not so sure I do.

My husband needed to come here to report his passport missing so he could apply for a new one. The…read morewhole process of filing a police report took under 10 minutes. Another time, we heard extremely loud banging on the door while we were in our old apartment on Gough & Sac. It was followed by a booming voice saying, "SFPD!" Gotta say, I had no idea what to expect. In the minute it took for us to get out of the shower, I racked my brain thinking about WHAT I could've possibly done. Did cops suddenly start making house visits for jaywalking?! It was 2AM and the street was empty when I crossed it! My husband opened the door to discover that an identified car/driver had hit our car, pushing it into the middle of the street. The cops were there to give us a chance to avoid being towed. Can you imagine how awful it would be to have to deal with THAT in addition to the hit and run.... (one of two incidents of a hit-and-run in a 2 year period, btw.) We never found out who was responsible, which is a bit surprising considering we were parked right by Lafayette Park and it was only 7pm or so. I guess I wouldn't have been able to take note of someone's license plate that quickly, either. Nonetheless, it was nice of the cops to help us prevent being towed.

Worst response time ever not even worth calling the police anymore. 5 hour response time.read more

Have called several times about people harassing me and breaking into my landlords property. The…read morepolice department arrives, files a report and then leaves. Nothing ever gets done and the perpetrators continue to walk the area everyday. Im discouraged and see no reason to continue calling the department that is supposed to protect. I truly wish they could do something about the situation but once the event happens, they file a report, and go on their way. Sadly, I dont see how they're supposed to assist besides file paperwork after an incident. Thats all I have experienced each time I contact them. I was under the impression that the police were supposed to help people feel safe but unfortunately, that does not seem to be the case, at least not for these incidents.

The best cops in town! They are very supportive and truly care for everyone. They deserve a lot of…read morerecognition (and a raise) for their hard work as well! Thank you for your service

The girls and gals at this precinct are a bunch of bullies who say mean things and do nasty things…read moreto me. Well, on second thought, not all of them are mean nasty, Officer Kelly is kind but also nasty in a bad way if you know what I mean. Caraway and O'Keefe are good dudes; Coss might have killer looks and a smile to die for but he can never keep his word (his poor wife); Commissioner Gordon is cute; so is PSA West and all the rest. The Tenderloin is lucky to have the entire gang. Captain Meowri King of Tonga and Samoa

Ive been really hard on these guys in the past because...well, because District 6 is a hellhole…read more After meeting with Cap. Cherniss and his partner (good guys) to discuss issues I had with SFPD, I came away with better understanding of what they do and how they do it. Wow. The fact that these men and women choose to be here (yeah. SFPD officers choose what district they work in) is something we should all be grateful for. If you think the TL is utter chaos now, imagine what would happen if these handful of people werent here. And it is unfortunately just a handful. You can thank the mayors office for that. Before you really get down on SFPD, go to the station and meet with the Captain. Go look at the duty board, particularly the injured list. These people are literally breaking their backs for you. Im still not a fan of the motorcycle cop that parked his bike in the middle of the cross walk while he ate at little henrys. Only a real asshole or moron would do something like that.

I want to give props to this police station…read more Unfortunately, I have recently been a victim of some aggressive (and illegal) online and in-person harassment and intimidation. Some of the tactics that I endured were terrifying, physically sickening, and in the moment, I wasn't sure what to do. So I called an SFPD office and was told that for harassment scenarios, I would have to file a report in person. So that's shat I did. I pulled up to the Ingleside Police Department (I was a mess, no less), and the female officer was very professional, understanding and helped me right away. There was no minimizing, no belittling, no jokes made. Just straightforward facts and to the point. With that being said, I'm grateful that they were there and receptive to my complaint. And for the record, I want to say "thank you".

The police officers in this station are horribly unprofessional. And what's worse is they are…read morehorribly bad at policing such as trespassing someone (who is doing nothing illegal) from a public area, cannot reasonably articulate a crime for detaining someone for over 30 minutes, and demanding ID when someone has done nothing illegal.

I recently had a terrible experience, in which I was burglarized three times over the course of…read moreabout seven weeks. The thieves took the locks off my windows, they made copies of my keys, and they actually managed to poison me.. and now that I'm getting better I'm discovering more and more egregious things the thieves did, and so I've been on the phone with them a lot, a lot a lot, every time I discover one more thing that's been damaged or taken and they have been so nice, so kind and so helpful. I really can't thank them enough. A great station with very good people. Mayor Breed, get off your duff and hire the personnel they need! They are all doing the job of 2 or 3 officers. Help them out please! As I was saying, amazing people. Many thanks to the wonderful officers of Richmond station who've given me their time.

The good reviews are all fake because the SFPD officers from Richmond station are definitely not…read morethere to do police work for the community. My car was stolen and I provided the information regarding who has stolen the car that I paid for and had DMV registration and title proving ownership. The SFPD officers never retrieved my vehicle. The SFPD officers need to be investigated into corruption because they are definitely involved with the crime that is occurring in San Francisco. Not one San Francisco resident especially in Richmond district would have good reviews because SFPD officers don't provide any assistance to local citizens.

I want to express my deep gratitude to the San Francisco Police Department for the care and…read morecompassion they showed me during one of the most difficult moments of my life. At the time, I was very sick--dealing with severe dehydration, malnutrition, and confusion. I wasn't in a state where I could fully understand what was happening or advocate for myself. I was weak, disoriented, and truly vulnerable. Instead of overlooking me or moving on, the officers who responded took the time to recognize that I needed real help. They didn't treat me like a problem--they treated me like a person. They stepped up, stayed present, and made sure I got to the hospital safely. That decision made all the difference. In a moment where I could have easily been left behind or misunderstood, they chose compassion. They chose to act. Because of that, I received the medical care I desperately needed, and I am now on the road to recovery. There's something incredibly powerful about being seen and helped when you cannot help yourself. I will never forget that. Their kindness, patience, and willingness to go the extra mile truly meant the world to me.

Hall was such a jerk today. As a United States citizen, I've witnessed law enforcement go from a…read moredecent to awful perception. My interactions today with Hall was below par. Egotistical napoleon syndrome at its finest. THE question was: are cars coming through. He essentially said what do you think and commented that that was a dumb question. I expressed how this was a perfect opportunity to improve SFPD's public perception but why was it necessary to be rude and incomprehensibly inconsiderate. I mentioned he could be sweeter. But he said he's basically already awesome. Good for you Hall. Just trying to help law enforcement. I get the same lip service at home. And you all wonder why people HATE COPS. Hmmmm? Is it rocket science. Still hiring? Short rosters because of attitudes like Hall's. Good luck filling your rosters and improving your perception.

Let me preface by saying that, no, I have not committed any crimes or misdemeanors to my knowledge…read morein talking about my visit here. With shelter in place still in effect, my family fell victim to a hit and run accident several weeks before my visit to this station to file a police report. Fortunately, no one was hurt and the damage was only to my dad's old car that was parked in front of the house. I tried to file a report online, but, with shelter in place, the policy is that I file a report at any police station. Since most of my work is in the downtown and Chinatown area, I stopped in on a June weekday afternoon here. No one else was in the waiting area so I walked up to the windowed counter and explained my situation. Officer Pacchetti helped me start the form, writing down details as I dictated the information to her. For the personal information portion, she brought the form out on a clipboard and handed it to me to complete and sign. Once done, I walked to the window and returned it to her. She gave me her email address so that I could share photos from the accident as well as a video from our security monitor. Before getting a receipt from her, I noticed a display case and a few shirts that were for sale. Knowing several friends who also grew up in the neighborhood, I bought a couple of shirts as gifts (https://www.yelp.com/biz_photos/sfpd-central-district-police-station-san-francisco?select=OucyhFC7BOgD4D02KePxgg). Thanks for making this a painless process.

Useless. Completely useless. It's 3:30 AM on November 1st in north Beach, corner of Grant & Green…read morewhere someone has been blasting high decibel noise through a sound system. It's Halloween in a high-use area, where people from all over the city an the greater Bay Area come to get drunk, get high, and act like idiots and there are no police around. Dispatchers only response is they've been getting noise complaints about this location all night...two blocks from Central Station. This is an assault on the people who live here who have to put up with this b______t every weekend, some of whom have kids, have to go to work, are elderly, or sick. SFPD is just useless. They all live in Novato anyway.

0 Stars if I can. Straight garbage. Tax money going to nothing. Why have police when they never…read morerespond. Got these Mexicans blasting music from 9pm to 3am in the morning right next to my apartment. BEGGED these guys to send an officer out to shoo them away. SAID they would send someone out. 2 hours, nothing. Called them back and they never pick up. Why are we paying tax dollars to these clowns?

I would prefer do things online if possible but unfortunately for car collision report have to do…read moreit in local stations so i went here to try and file a hit and run report, literally standing in front of the counter for half an hour, waving my hands to try and get attention, the front desk lady just casually doing her paper work and pretend to not see me, save your valuable time and go some other stations for your inquiries.