The unit was clean, though I had to ask for a "pull rope" promised and didn't get. It was an outside unit, only a few creapy crawlers. Pam was very friendly at first. I paid every month, on time. When I didn't need the unit anymore and I had to help to load and empty the space, I called to let her know. I had paid for the month, was giving her a 2 week notice that I was out. She scolded me for removing my stuff "early" and stated she could charge me a fee for not giving a 1 week notice? I tried to explain that I had the help at the time and did all that I could, letting her know early. Sorry, should I have waited a week, then let her know?
I did receive my deposit, didn't expect a refund. I'm sure she was able to rent the unit, doubling her money for that time I had already paid.
I won't recommend these units. Maybe Pam should be sincerely friendly and not jump on customers, maybe listen? read more