Dr. Francis did an amazing job with my teenage daughter. They have a great way of explaining things…read moreand making our family feel comfortable. The front desk staff is very attentive as well

Their attention to detail and their expertise is top notch. They make you feel very comfortable…read morefor whatever type of work being done.

Best experience ever with a dentist and I'm a senior citizen!…read more I had a toothache overnight that just would not go away. I had never used Brook West and I needed an extraction on a neglected tooth. I called their office around 4 p.m., was at the reception desk at 4:10 p.m. and on my way home, happy and pain free at 4:50 p.m. State of the art check in, Friendly staff and Dentists who really know their craft made this the best dental experience of a lifetime for me. I would recommend Brook West to anyone with no hesitation whatsoever. THANK YOU BROOK WEST

As a new patient of Dr.Gueringer and his staff "G" were sensitive about my past dental trauma and…read morewent the extra mile to insure I was comfortable and pain free. They treated me with the compassion I really needed on my visit. I don't do dentists hardly at all unless I really need help after some horrible treatment in the past but I know I'll be able to come back and have any other problems I have with my teeth taken care of without all the stress I've had in the past at other offices. Thank you!

Had my 6mth dentist cleaning! I am just so pleased with the skills, compassion, care, integrity,…read moreeverything this dentistry offers! I always leave smiling of course and at ease with how great I am treated here! My all time dentist retired during covid, I searched for a similar dentist, I read so many reviews and wanted the quality & integrity (found a shady dentist in my search so yes there is no decent dentist in Andover) I found the one with all the skills if needed in this MapleGrove Gem! (I am a tad bit nervous nelly )- I have only been completely pleased with Weimar Family Dentistry....when it comes to annual check ups- my hygienist and Dr Weimar take that nervousness all away! Its been almost 4 +years and many more to come! Happy Holidays! See you in the summer!

09/20/2023 another great experience at Weimar dentist. Aditi did a great job cleaning my teeth…read more Very gentle and caring. Dr. Weimar is always an inspiration with his wise words. 12/6/2022 - another visit to have an implant done. Again staff and Dr Weimar were exceptionally pleasant and competent. I always feel comfortable and in "good hands" here. 10/12/ 2022 - came in again, to have my implant checked. Dr Weimar and Lara were professional and reassuring again ! 06/02/2021 - again the staff and Dr Weimar gave me a pleasant experience. I can't remember my mouth feeling this good. 09/24/2020 - update Came in for a root canal and the experience was more pleasurable than I expected. Dr Weimar is a true expect and professional. His sssustance was very helpful and comforting. Thank you Very experienced hygienist. I came in for implants and had all my questions answered. Patient Services Linda, was very kind and helpful. Dr Weimar was very informative and found other discrete issues with my teeth. I'm glad I came !

I was looking for a new dental facility with online booking as a non negotiable as well as a second…read moreopinion on a problem that was bothering me with my gums. Life is pretty busy these days with 2 little ones and I needed to be able to schedule at my own convenience which is usually at 10 at night when the households quiet and no dental office on earth is open... so this experience checked both my boxes in those departments! Patty his assistant was quick but efficient with my X-rays & the assisting of my cleaning. I was super impressed at all the modern equipment they had. I had an excellent visit with Dr. Thomas Vincent. He made sure to introduce himself, had great chemistry, respect and flow with all of his staff. He was easy to talk to and answered all my questions. He was very informative about everything that was being done same day and made some great recommendations about things to do in the future. Not only did he care about my teeth health & bone health but he was the first dentist I've ever that suggested a teeth whitening! I've always wondered but no one's ever suggested it. Im super excited to be getting it done and can't wait to see the down the road progress of my dental health as well as cosmetic improvement! Especially in a selfie generation, your smile is everything! The payment portion of everything was pretty smooth as most of everything insurance wise is done online and prior to the appt. I really did enjoy the straightforwardness of everything. Nothing was confusing as another comment on here might've suggested, the person in charge of finances was clear & confident in answering any questions or concerns I had. I'm really looking forward to sending my husband here as a referral and eventually when they get old enough, the kids. Thankyou!

Failed to disclose fees. Did not receive any sort of treatment plan, which they claim to do…read more Terrible customer service. Did not provide treatment plan. They did not take any accountability- just made excuses

READ THIS REVIEW I…read morehave been going here all my 21 years of life and never had a cavity until Covid shut everything down. Every recommendation they make is gold. Dr. Chang has been so kind and considerate, compassionate, and accommodating to me ever since I had baby teeth. He hand picked a surgeon to get my wisdom teeth removed and saved me from intense pain and suffering. I have heard horror stories from friends about their dental experiences and I cannot list a single bad experience in the 50+ times I have went to this office.

They are amazing! Dr Chang is the best along with the staff. Friendly, caring and true…read moreprofessionals. My kids and I have been going here for over 15 years!

Brutal experience with a crown at the Maple Grove location before Covid hit. A year and a half…read morelater I made a appointment with a different dentist ( i know why right) for a broken piece of a filling. without ranting left never to return . Should you choose to try metro dentalcare I'll pray for you.

This place needs some work. Went here because my dentist office recommended it to me. Also made it…read moreeasier so they can transfer paperwork and information easier. I tried to call and make an appointment in December and was put on hold for a half an hour! Not just once but 3 times!! All 3 times, no one picked up or checked on me after that. So I hung up. So that forced me to HAVE to drive there to set up an appointment to get my wisdom teeth out. When I got there, I yelled at them and told them what happened. They apologized but didn't give me a reason as to why no one picked up again. It's really hard to make me mad but this, made me angry. I was finally able to get a date to get my wisdom teeth out. My doctor and her assistant did an amazing job with my wisdom teeth and making me feel comfortable. I had no problems with them. They helped me try to relax because I was so nervous. Ended up waking up in the middle of the process and so they had to make sure I was out for it since I didn't want to be awake. Everything else went great. But fast forward to a few weeks later. It's the beginning of January and I'm back in school. Earlier one morning I was brushing my teeth and accidentally hit one of the openings. Later that day my cheek started to get hard, puffy, and warm. So I went to my schools clinic. I told them what happened and they said I need to go to the Ortho as they thought it was a infection and they don't have anything to deal with that. So I did. Went into this place and told the desk what happened and they told me I need to make an appointment!! Seriously?! They didn't even check with my doctor to see if she can see me real quick. I told them ok and set one up (the only opening they had was one that was a week later!) but by then I'm pissed off yet again. What happened if I go to the hospital for this? What happens if it got worse? What happened if it's really really serious? So I took my stuff and went all the way to my dentist office in Pheasant Ridge. They were able to get me in and checked on even though they are busy. We figured out the problem. It was an infection. We were also able to get me help to fix the infection. Overall, the people at the front desk of this specific location seem to not care about their costumers. They were there to work but not help people. They never admit that it was their fault and blamed in on everything else. Glad I will never need to come here again for anything and if I do, you bet that I won't be as nice as I was last time because this whole thing was not ok .

The whole staff was amazing - Sage, Dr. Bachani and especially Kou who gave me the BEST and most…read moreTHOUROUGH cleaning I have EVER had! Thank you!!

Don't get me wrong, I had received amazing quality care from the dental hygienist, Kou Vang!…read more However, my last visit with Jacob Meyer confused me profoundly. Let me explain. Everything went well but unfortunately it came to a halt at the end. Of course, I expected to pay for the services provided as I took out my card for payment. However, I was told by not only Dr. Meyer but the new front desk staffs that it was all covered due to a "point system" that they had. Apparently, they said I had enough "points" to cover the normal cleaning service I had done that day. Confused, I asked and repeated back that the service is all covered via their "point system". Rushingly, they all basically replied yes with a really odd blank stare and persisted me to leave as everything was taken care of. I thought it was weird but I trusted them. It's been half a year later and I get a call from them telling me I have a balance due from that very day. I always thought about it and felt like that odd interaction would chase me down the road. Today, I called a recent hire explain my balance in a straightforward, polite manner. What she had explain all made sense, as I was kept up to date with my insurance coverages. She confirmed that there was no such thing as point systems and she apologized for them! I have so much pity for the sweet lady. I hope whatever bad staff(s) that are present doesn't influence these new employees. Humans who take advantage of other's naivety are the worse. Sad to say, but I will not continue dental care from here anymore. Had it been simpler and I was able to pay for the services without getting bamboozled, I would've still continued. Might I also add that Mr. Meyer will shove more dental services down your throat when he can.

I am finding Yelp to be very inaccurant across the board. Dr. Streif is no longer in practice but…read morewhen he was he did a good job and the man who took over for him is even better. I would highly reccommend them. They do not take Medicaid but they do take some insurances from work.

I was told I would need veneers because I grind my teeth and that my teeth were severely cracked…read more It would cost me at minimum $1200-$1500 PER TOOTH. I cried in my car both about the cost and the fact my teeth were so awful. I started having suspicions about it, especially when they never followed up on some questions. I went to another very established dentist for a second opinion, that several members of my family go to and I went to growing up, and has been around for more than 30 years. When I went to this trusted and experienced dentist, he told me that not only do I NOT need veneers, but if I were to get them it would only last 1-2 years because veneers are very fragile and because of my teeth grinding I would have ruined them and had to do it all over again. They said if and only if I actually need heavy work done, he would put in crowns, but does not see this happening anytime soon. All Smiles Dental was trying to scam me out of thousands of dollars, and veneers are not even covered by insurance. I would have ruined the veneers due to teeth grinding, and it seems any dentist should know this and not encourage people going broke over their teeth and completely ruining them. I cannot believe they do this to people and to create this financial and health stress in people's lives. I recommend going to Jain Dental in Plymouth. They are kind, trustworthy, and have many years of experience.

I am very disappointed with my experience at Smile's Dentistry. First, they made me wait 9 weeks to…read moreget my son's cavity fixed because they insisted we had to go to his orthodontist to remove a wire. When we got to the orthodontist, they said there was nothing to remove and there was already plenty of room to fix the tooth. That was a complete waste of time. On top of that, I have two insurances for my son -- one through my employer and one through my wife's state plan. We've never had to pay a copay before because state insurance has always covered it. When I asked about why they were suddenly charging, the staff got very defensive and acted like I was arguing, when I was simply asking a question. Overall, the experience felt unprofessional and left me with the impression they are more interested in getting extra money out of patients than providing honest care. Be aware -- I am not a fan and will absolutely speak out any time I feel like a place is trying to take advantage of people.

I have been here many times as a child and have recently started visiting at their new location…read more it's a beautiful clinic and happy to get my childhood dentist back after many years! online scheduling was a breeze and super convenient, finding a day within 4 weeks of scheduling since it was only for a regular cleaning. staff was welcoming and friendly and it felt like I was treated with the utmost care!

I've been going to Champlin Family Dental since I was a kid and have always had a good experience…read more Jenny the hygienist is so sweet and helpful as well!