Very clean and efficient! Modern ways to pay (credit/debit card, and their very own app).read more

I have been going to this laundromat for a few years during the previous and now current owners and…read morehave always had a good experience until the morning of 02/16/2024. Every time I go I use the same washers and the same dryers. on a previous trip I noticed one of the dryers wasn't getting hot and it shut off. I took as a one off incident and on 2/16/2024 I used the same dryers. The same dryer that shut off the last time shut off again and when touching the glass it was not as hot as the other dryers around it. I alerted the male attendant who I believe to be the owner that something is wrong with the dryer, it's shutting off and it's not getting hot as my clothes were still damp. Instead of taking accountability after I told him my personal experience, he proceeds to tell me that he's been around these machines for 400+ days and that the dryer shuts off when things stick to the sides to prevent overheating and fires. I told him I don't over stuff the dryer and he said it has nothing to do with over stuffing the dryer. He then tells me I can't go by the heat on the glass because it's thick tempered glass and you have to go by the feel of the inside of the dryer. He restarts the dryer for an additional 15 minutes and walks off. At the 4 minute mark the dryer shuts off again and I open it and per what he said I tested the inside of the dryer, I find that my clothes are cold and the inside of the dryer is also cold. I then opened another one of the dryers that I used that day and that had been off for at least 10 minutes and those were still warm inside. If a dryer is working properly clothes should come out warm NOT cold and the inside would be warm NOT cold and that wasn't the experience. So I went back to the male attendant to once again notify him that the dryer isn't working properly. His reply was "well dryers cool down before they stop and are my clothes dry and if not find another dryer". Yes in fact dryers do cool down before they stop but not with 4 minutes left on the timer and it's not a freezer it doesn't cool down to cold. Also asking me if my clothes are dry doesn't negate the fact that the dryer still isn't working properly. BTW my close were not fully dry. It's unfortunate that my personal experience and observation was dismissed along with the attitude and lack of accountability I received. Im not a liar and as a business owner if a customer is letting you know that your equipment is faulty why would you dismiss it and not look into it especially since you lowered the drying time from 8 minutes to 5 minutes per 25 cents and when the dryer shuts off randomly the timer doesn't stop it keeps counting. More money to you but a loss to the customer when a machine doesn't work properly. If you patron this establishment watch your machines!

My favorite linen jacket is dry clean only. It is lined on the inside, and has embroidery details…read moreon the sleeves and the bottom of it. I brought it to Mercury Dry Cleaners in Bloomfield because they have a sign outside that says 'same day service'. They can also deliver your dry cleaned items to your door. I went to drop off my jacket on Monday at 4:30. The girl said it would be ready the next day at 4:00, this was perfect for me. She asked if there were any stains that needed special attention, I said no. It was only $6.00 for the dry cleaning of my jacket. I could pay at pick up or at drop off. I went to pick it up the next day. It was perfect, on a hanger, with a clear bag over it. My jacket was clean and smelled fresh. I was very happy with the service. It was efficient, very quick, as promised and at a great price. I recommend going here for your dry cleaning needs.

Great service I usually go there to get our communion tablecloths wash and pressed! An it always…read moreget done in a timely manner. It's sad that they'll be closing permanently. They were affordable as well.

Clean machines in a variety of sizes and friendly service. Just wish the a/c worked a little…read morebetter. Our washing machine broke and I was there for the whole day with LOTS of loads to do. In their defense, it was very hot outside too.

Clean place but not customer focused. Went to use the dry as mine broke and was stopped by the…read moreowner that can only use facilities if wash and dry. Business is Business... who cares what machine you are using, money is money... brought my business to Poquonock Ave Mat and they were happy to get my money..

This company lies outright about providing coupons to frequent customers…read more You have to be dishonest, grab several coupon books when they come out to get your 5 dollar or 10 dollar coupon I feel bad, because I do not patronize the other businesses in the coupon books, but only grab this for Battison's coupons They raised the prices, but if you spend an hour on the computer, you will only find a coupon for rugs... Not a forthright company as far as treatment of customers

I used laundry2go for the first time . I'm very pleased! The pick up and drop off we're done as…read morescheduled! My clothes smelled great, were neatly folded and packed into their laundry bag that came with the serivce. I feel that the price was well worth it. Communicated her here-a-bouts prior to pick up, sent text messages that she was on her way and when the order was actually drop off. Excellent! I will call them in a couple of weeks to start again!

From the owner: Have you ever run out of time, forgot to get it done, or just don't have the energy for the task?…read moreUs here at Laundry2Go are able to tackle last minute requests and get the tasks done right away. We accept after hour requests, pickups as early as 6am. We offer little to no wait time.

Beware! Under new ownership. I used to come here all the time and the old owner was amazing. The…read morenew ones are terrible. I just picked up a dress I had altered for a special event. They completely ruined it. It came back a full 6 inches shorter in the back than in the front. I mentioned it when I went in initially as the way she had it pinned made it look like it would be shorter in the back but she assured me that was just the way she pinned it and the finished product would be fine. It is not. It's not even wearable at this point. I will never go back here. They have no idea what they're doing. They didn't ask me to try it on when I picked it up and I didn't really think anything about it because it was a straightforward alteration. Now I know why they just let me walk out with it.

Came here by accident when the cleaners/tailor we usually use were closed and we needed something…read morealtered quickly for a wedding. They are courteous, accommodating, and responsive in the price is reasonable. They were able to get my mother's grandma of the groom. Outfit altered within two days and ready to go for the wedding. Will definitely bring all my dry cleaning here moving forward.

got my comforters cleaned , pick up and deliver. reasonable prices. I was very pleased with the…read moreservice and price.

I have used A to Z for the past 9 months and the service is excellent. I have them picked up and…read moredropped off for most reasonable price. The laundry is done with special care by Kalinda. Also, they provide quick and easy pick up by Riley He always at my door within 30 minutes. I highly recommend A to Z cleaning Laundromat.

This place saved me after traveling all over Springfield to find a place to wash my scrubs and…read morelaundry in the late evening on a Sunday. The good thing about this place, aside from the fact it is open 24 hours, is that it is coin op OR you use Apple or Google pay on your phone, instead of a card, via the QR reader. It is great and saves you the hassle of getting a laundry card you may never use again. Patrons are generally mask wearing so no worries there. The prices for washing are reasonable and the machines are well maintained. I found for drying it is a bit pricey (6 minutes/25 cents) but they do dry quickly. I would recommend coming here, though not too late because it can get deserted at times and it's not well lit. Though there are cameras around it's not the safest after 11, IMO.

I ABSOLUTELY LOVE this place! I LOVE the convenience of 24 hour washing/ drying. I've been going…read morehere for over 10 years. Family owned. It's cute and clean. The owner is super attentive. If you ever have a concern she is a text/ call away. Recently updated machines and card machines. I like the Spyderwash card. It gives me a free wash every 13th wash. Such a great way to get customers to wash. It's also super close to the highway.

I'm giving this place four stars because the person I dealt with was very nice and tried to make up…read morefor the other parts I had a shirt that went in fine except for a general need for a dry cleaning and came back with a strain of unknown origin. Normally I wouldn't care too much because if an establishment is willing to take responsibility which this one was, it's all a matter of Murphys law in the end. I really liked this shirt and unfortunately they don't sell it anymore which totally sucks. Again I have to stress they were very accommodating and handled this well, so one can't be too upset. If the other reviewers who had issues tried speaking with someone maybe they would have had a different experience.

On Wednesday I noticed my suit pants had a tear. I took them in and had them back by Friday for $7…read more They are very quick on repairs and dry cleaning. I recommend this place for alterations and dry cleaning.

Hats off for the man, who does alterations. I had 4 pair of jeans, I needed shortened. They were…read moredone, and it looked like they were factory done. Great workmanship. I will definitely recommend him for alterations. Thank you so much.

Good-morning All, It is 9:04. I arrived at the Best Cleaners…read moreat 9:01 only to be told that THEY COULD NOT make the 4:00 end of day commitment. Really, one minute ..... GREAT CUSTOMER SERVICE. NOT