I have used this surgery for 2 years now for both my cat and dog and found it to be first class. In…read moreparticular I am impressed by the sensitivity shown by both the receptionists and the vets in what can be a stressful situation. I am sure good sign is that my dog actually enjoys his visits!!

When we moved to the area, this vet clinic was recommended. We had 2 dogs, both older, and one with…read morea series of health problems. We have been really impressed with the vet and staff. And there is just one vet (owner) which means consistency, which was exactly what we needed. One dog has since passed away (and they were wonderful to us in this process) but we will continue with vet care here, as we consider it top notch.

30/06/2025. Wonderful, as usual experience at Brockwell Vets. Real care and attention and thorough…read moreexamination of my dog and a sensible conversation about ongoing vaccinations, and worming and flea tick treatment. No sense of being forced into un-needed treatments. Also the kindest and most sensitive handling of my 7 year old dog. I cannot recommend them highly enough. So good there are still some individual vet practices when so many have been taken over by corporate giants. Thank you all at Brockwell Vets and so pleased you are about to get your new consulting rooms. Good Luck

I thought I'd play the long game before leaving a review as to whether my last trip to this vets…read morecould have been avoided if the staff had been just a bit more diligent/competent following treatment of one of my cats for struvite crystals costing me nearly a bag of sand. A second emergency visit was needed 18 months later for the same issue and it was costing me more than I could afford so the practice advised me take it to blue cross for follow up checks. However when I collected my cat the owner whom has always been nice and fair, and to be honest did deduct some treatment costs, and this was before what I'm about to reveal. Like I said upon collecting my cat and paying nearly another grand the owner said to me about feeding a diet of prescription food particularly 'Hills' they do a CD range for urinary issues. Good advice but I then told her that on my first visit no one ever mentioned this when I collected and paid the bill. Nothing what so ever about after care if I had known then I would have fed him the prescription food as I've done so ever since. You should have seen the look on the owners face as she looked to her staff with eyes that said it all. Naturally she didn't say anything in front of me but I sure feel she would have once I left, because if her staff had been competent or diligent enough to inform me of the aftercare on my first visit just maybe the second costly visit could have been avoided. Now I say I'm playing the long game with this review because since the owner told me about the prescription food he's been fed it and has to date not had any urinary tract/struvite crystals issue, nearly four years clear. I won't be using again I would rather take my pets to organisations like animals charities such as PDSA, Blue Cross etc as the staff are motivated by the welfare of the animals rather than private vets that are driven by fiscal targets. It's a sad case because this could have been avoided if some degree of professionalism into the welfare, particularly the aftercare of the animals they are treating was considered.

Superb vet's surgery: very caring and reasonably priced. The staff are gentle and make time for…read moreyou, and the place is always perfectly clean and has a nice atmosphere. The parking is a bit limited, but other than that it's perfect!

Friendly reasonably priced slightly old fashioned vet, but I mean old fashioned in the most…read morepositive way! Staff took care of my cat and didn't rush me when I had a couple of questions about the cat's behaviour. The vet nurse made a mistake weighing kitty but was very apologetic when I pointed ths out. I will definitely be returning - exactly the sort of vet I've been searchign for, I plan to be a loyal customer for years.

There are some things that are always a challenge when moving to a new area: finding a new…read moredoctor's, hairdressers and when you have pets - vet. Being super soppy and emotional about your fluff-balls, you want the best for them. You want someone you can connect with and that will understand your needs as well as the ones of your pet. I found Norwood Road Veterinary Surgery through our friend Google. And being a native of the digital age, their website impressed me: means they weren't old bitter vets. So I gave it a go. I have been there twice since moving here; once for a check-up and once lately for a small issue. Both times the vets (different ones each times) have been extremely helpful and friendly. They care, it tells, my cat is safe there. I shall go back :)

When you dog starts walking in circles and is acting odd, and you need to get a CT scan, and your…read morevet refers you to this hospital, make sure you go. In fact, if you are in the area, just go here. Reasons: Incredible set up Fantastic team Expert advice (Thanks to the Vet who helped us Will Chandler) Honest feedback Kind care This is excellence!

The London Cat Clinic is the most amazing Vets for cats! The team are amazing, so knowledgeable and…read morethe facilities are amazing. Such a calm place and all the staff clearly care about the cats and you the owner! I cannot recommend more highly.

Amazing place for cats! Our little Nikita has received excellent attention and care from being…read morespayed to treatment for her colitis. Dr Campbell is very knowledgeable about cats and the team knows how to make them feel comfortable and relaxed. He follows up with patients to make sure everything goes well and that their issues are fully resolved. I and my kitten and extremely impressed with the quality of care and I trust him completely with my pets. This clinic is cats only so it is quiet and clean. Highly recommend it.

I don't often write reviews but feel that this is a good way to show all the staff at The Animal…read moreClinic how much my husband and I appreciate them. In the short space of time we have been visiting The Animal Clinic everyone has been welcoming, understanding, friendly and knowledgeable. Sadly, we lost our first puppy very early after he was hit be a car, The Animal Clinic we so thoughtful, caring and kind to us. I remember saying to my husband, I'm so glad we found this vets as they have been great with us. Happily, we recently rehomed a puppy and again the staff have been brilliant. I cannot praise them enough. Initially, I chose The Animal Clinic because of practical things ie free car parking, easy access and clean, modern building, but since visiting them they have surpassed all expectations. Thank you to all the staff and keep up the great work you all do!

From the owner: The Animal Clinic is a vet run and owned veterinary practice that sets high standards of care for…read moreour patients, owners and our team. Your pet is part of your family and we want both you and your pets to feel part of ours. We offer a full range of premium pet services from routine preventative care to emergency surgery. Our large number of services include high quality digital x-rays, powerful ultrasound and surgery facilities.

This place was so wonderful. After a not so great experience. Super thankful for this veterinary…read moreoffice. From start to finish I would highly recommend their services. We had been looking for a vet for Brooking. I can finally report here that these people know what their doing and go above and beyond. They're very understanding with your individual needs as well as happy to explain in detail what your pet is having done. They also get your appointment finished in reasonable timing. Excellent customer service. Paulo is so nice, professional, and caring to your animal. Brooking, was so happy and well taken care of. I can't begin to Thank You, See you again soon 5*

my first visit to Orchid vets. One of my hens Grace became ill whilst I was on holiday. I was given…read morean immediate appointment, and Grace was given a thorough examination lasting half an hour, by William Lewis who was very kind and helpful. showed me how to administer medicine orally, and Grace is now 100% fit and happy. Never was the suggestion made that as it was only a hen why not put her down, she was treated as though she was an expensive pedigree. If you have poultry or any animal, you will receive fantastic service from all the staff here

I visited this practice in April 2018 with my cat who had a sore on her back…read more They told me it was just an infection and treated her with antibiotics and anti-inflammatory. Last Sunday, a couple of days after seeing them, I took my cat to another vets as she had stopped eating and didn't seem to be improving. As soon as the vet saw the sore they immediately said that the sore looked like cancerous tumour. Unfortunately my cat had to be put down that day. I don't believe that anything else could have been done if my cat diagnosed correctly, however it certainly would have caused less suffering and pain for her. I am very concerned about the level of care they gave - I do not believe they fully inspected the wound - I was in and out of the practice very quickly. The growth was large, swollen and most importantly hard - which are key signs of a tumour. When I was approaching the practice, a woman stopped me in the street and warned me about the practice saying that her cat has been mis-sexed and another pet which has been misdiagnosed. I wish I had listened to her and went elsewhere.

This vet treated my daughter's cat earlier this year with great kindness and compassion. The…read moreunderstanding was not just for the cat's condition but also for my daughter who was distraught to be losing her beloved pet. Lovely to find a business which is not just about money making but really understands the place pets fill in our lives.

The team were extremely helpful, when my friend's dog became ill…read more They personified care and attention, and I would highly recommend the practice to anyone else who is in need! Thanks!

I've used this veterinary practice's services for nearly 8 years. I recommend it highly…read more Our first cat had serious health issues which John Hankinson personally dealt with. He took great care to research each symptom and manifestation as well as the latest treatments and tried and tested approaches. We never felt we were being bamboozled, we were always given the facts. Our current cat is mercifully very healthy but as a rescue cat seemed to earn a special affection for John. You can trust this practice, it's very good.