Little hole in the wall sub shop with friendly staff and much more than just subs!…read more The onion rings were amazing! After reading some reviews, I decided to pay for extra cheese because I saw that their cheesesteaks may not be up to par on my preferred cheese level. I'm so glad I did! I don't think the cheesesteak without the extra cheese would've been as good. DEFINITELY A LOT OF MEAT AND DEFINITELY GREAT FOR THE PRICE!

This is the large steak special from carls. The best steak sub in entire Boston by far. Just…read moreamazing! Carl's Steak Special Steak, Peppers, Onions, Mushrooms, Sausage, Provolone & American Cheese Service was quick and friendly. Ambiance is your hole in the wall sub shop but don't let it fool you, it's been there for decades and the food never disappoints!

Absolutely the most horrific meal I've ever paid for. Meat was obviously spoiled, portion was…read moreterrible, and the order was completely incorrect. I hope this place is shut down.

I had much better steak and cheese. The so call bucket of fries. They don't give you much for the…read moreprice you pay. Quality is like the frozen sandwiches from the market. Not good. I don't recommend this place.

First off, I love Ziggy Bomb. This isnt my first order. That being said, they hurt my feelings…read moretonight. Ordered Ribs, the PuPu Sub and Mexican Street Corn Sub. The Ribs were on point, the PuPu Sub was great and flavorful per usual. The Mexican Street Corn Sub was the problem. It was dry and was missing the street corn (It had regular corn on it). No roasted peppers or onions, cotija cheese or cilantro. Very disappointed!!! I'm willing to give that sub another try at a later date. But quality control needs to be on point.

Stopped by before a hockey game at Agganis- convenient location. Cheesesteak was overflowing with…read morebeef- could only eat half of it. Delicious. Service was friendly and efficient. Will definitely return for a quick bite to eat.

I've tried chicken cheesesteaks up and down the east coast. Obviously, those in Philadelphia are…read morethe best. Charleys Cheesesteaks is perfectly adequate. The food is consistent at all the franchises. I've been to 3 so far. The Downtown Crossing location is convenient - you can order in-person or online, and then you can eat at one of the tables in the general food court area or be on your way. The plain fries are quite good. The fountain drinks do taste watered down, though, but I think that's to be expected.

" Food is really good service is horrendous" Well I got the…read morePhilly cheese stake meal . It was retry good I have to say . It also came with small fries and a drink . The service is horrendous. They don't have ketchup or straws out . Nor utensils or napkins at least on my visit today . I had to keep asking them for things . If they provide better service this place is good . I sat and ate in the food court . I found street metered parking it was different. However they have a few parking garages close . It's located in the long wood food court . They have busses all over including on in-front of the location.

The service is horrendous. The food is good . I had to keep asking for napkins , straws and then…read moreketchup. They don't put anything out so you can just grab it . You have to ask for it . The vibe is friendly. They just need to improve the service. Parking is difficult on the street but they have garages close by . It's inside the food court z

This place is horrible. Ordered cheese steak sub, was the worst I've had. First of all, the guy…read moremaking the steak proceeded to put PROVOLONE cheese on it when I stopped him and asked for AMERICAN cheese, he says " we don't have American cheese "! You're in America and you don't have American cheese to which he laughed and says No, Charley's doesn't use it. Whatever! Never had a steak sub with provolone but it sucked! Waste of money, tasteless and drier than a desert tumbleweed! Do yourself a favor and don't waste your money on this dump. I could go on and on but I think you get my drift. Stay away from this place!

Ordered 2 sandwiches from here for pickup. Order estimate…read morewas 30 minutes and it was ready when we got there. The interior is nice feels warm and cosy. I ordered the 'famous chicken cheesesteak' which is a hot sub comes with onions peppers and mushrooms. I asked for no cheese and it actually worked this time because a previous time it still had cheese despite the request. Sandwich was good - bread was soft and the shredded chicken meat was plentiful. Veggies were a bit on the lighter side. I ate half of the 12 inch sub for dinner and saved the other half for the next day. Hubs ordered one of the cold cut sandwiches with ham and turkey supposed to have tomatoes- but there were no tomatoes. :( He thought the sandwich was okay. Saved his half for lunch leftovers as well. I would give a 3.5 stars for the missing ingredients. Overall okay experience, will try some other sandwiches next time.

Hefty, filling, delicious. We just happened to walk by this place on our way back from Fenway, and…read moreI couldn't believe how much meat they could pack in these sandwiches! Their staff was also very attentive and patient with us ordering from here for the first time. Would definitely come back to this place again

Great portions, much better options for compared to any sandwich inside burlington mall food court…read more This over chickfila anyday lol

DO NOT EAT HERE MANAGEMENT HAS NO CONCEPTION OF CUSTOMER SERVICE. THINK IM ANGRY THIS IS WHY The…read moremanagement staff never follows up on customers. I went in got a sreak and cheese it was dry after one bite I showed the sandwich to the manager and his only response was he made it like all the other ones and if I wanted a replacement I would have to pay for it. It's unacceptable when you mess up a sandwich and then tell the customer they have to pay for it