My air conditioner went out after we tried to replace the thermostat. We had them come out to see…read morewhat was wrong and the first thing they ask me if I've thought of replacing the whole unit. Then they tried to tell me I needed a new circuit board that would be $900 installed. I called someone else for a second opinion and turns out it was just a blown fuse! Horrible customer service in my opinion and all they want to do is sell you a new unit instead of repairing what you already have!!! I don't like dishonest people and won't be dealing with them again!

From the owner: Specializing in: - Air Conditioning Contractors & Systems…read more- Heating Contractors & Specialties - Air Cleaning & Purifying Equipment - Air Conditioning Equipment & Systems - Heating Equipment & Systems

Amana HVAC system was installed October 2023 by THE TECH GUY HEATING & COOLING. June 2025 air…read moreisn't working. Called the Tech Guy to repair. 6 weeks and 7 service calls later still no A/C. several parts were replaced, unit is supposed to be under warranty but hundreds $$ was billed for service. Parts were put on that were not necessary and labor charges was billed for said parts. After their multiple failed attempts, they then blamed it on the house and said to call an energy expert. That was clincher. Amana Warranty would not talk to us, only to a repair tech and they refused to call. Multiple attempts were made to talk to owner without success. We got a 2nd opinion and they advised to install entirely new system. AMANA warranty will not cover. Decision was made to proceed, during removal of the previous system, the crew discovered the unit installed less than 2 years ago was improperly installed. Because of that there was black mold on floor and wall behind and under the unit. Had this gone undetected any longer, serious health issues could have resulted as well as serious damage to home. There was a multitude of things done wrong on this system. I feel bad that my son was victim to this. I'm also very thankful to the other company and their crew for uncovering it before it turned into major catastrophe and someone suffered mold poisoning.

Joe and the Tech Guy crew are great! He has installed a heating and air unit for me and did some…read morerepairs on another unit. They are always professional, conscientious, and punctual. Tech Guy's prices were also very competitive. Highly recommended!

Air conditioner went down on the hottest day of the year. I called every company I could find and…read moreonly Reliable Comfort offered to help. Josh came out and a half hour later the problem was solved. I can't thank them enough!

We used them to replace an HVAC unit. Reasonable pricing and the installers were very…read moreprofessional. Cleaned up and left no mess and worked late on a Friday night to complete the installation. Definitely recommend them for all your HVAC needs.

AC has been out at work for a week then the technician comes in finally and says "oh I don't have a…read moreladder I have to come back next week" Why does a company that's doing these types of repairs not have a ladder with them especially when they have work vans.

Unprofessional, extremely dishonest, stole from us, took our money and then wouldn't help when…read moreequipment under full warranty failed. Blamed me for equipment failure. Threatened me with false information. Run the other way quick! No one needs this kind of stress in their life.