Amana HVAC system was installed October 2023 by THE TECH GUY HEATING & COOLING. June 2025 air…read moreisn't working. Called the Tech Guy to repair. 6 weeks and 7 service calls later still no A/C. several parts were replaced, unit is supposed to be under warranty but hundreds $$ was billed for service. Parts were put on that were not necessary and labor charges was billed for said parts. After their multiple failed attempts, they then blamed it on the house and said to call an energy expert. That was clincher. Amana Warranty would not talk to us, only to a repair tech and they refused to call. Multiple attempts were made to talk to owner without success. We got a 2nd opinion and they advised to install entirely new system. AMANA warranty will not cover. Decision was made to proceed, during removal of the previous system, the crew discovered the unit installed less than 2 years ago was improperly installed. Because of that there was black mold on floor and wall behind and under the unit. Had this gone undetected any longer, serious health issues could have resulted as well as serious damage to home. There was a multitude of things done wrong on this system. I feel bad that my son was victim to this. I'm also very thankful to the other company and their crew for uncovering it before it turned into major catastrophe and someone suffered mold poisoning.

Joe and the Tech Guy crew are great! He has installed a heating and air unit for me and did some…read morerepairs on another unit. They are always professional, conscientious, and punctual. Tech Guy's prices were also very competitive. Highly recommended!

Great service, friendly and professional. Our emergency needs were handled promptly even though…read morethis service is from another area. I would highly recommend this family owned business.

I'll give a 3 star because they did show up the day they said. And, once I notified them of a…read moreproblem, they fixed it. However, when I spoke with them to start the service, I had to give a detailed list of the issues. I asked what the cost of the initial visit would be, as I'd already had an offer of $150/initial visit. I was assured it was a FREE inspection and only if they needed to do work to figure out the problem would there be a charge and only after we agreed to the charge. Ok. Day of service, a young man comes late. He says he has all of my notes, but hasn't looked at them, so he wants me to tell him the problem. I do. I take him and show him the septic tank, which was part of the complaint. He takes a picture, tells me he has to call his boss because he doesn't know anything about septic systems. ??? He sits in his truck for awhile, talking to his boss. Comes in, says we need the septic pumped out before they can do anything. And they have a truck to do that but he doesn't think it's available. That'll be $98. That's it! So, I emailed the company, explained the situation. They were sorry, but explained that the initial cost will be returned if we don't use their service or applied to the work they do. Didn't I ask this very thing in advance?! So I obviously found a different company to do the work. I did get a refund check - but what a hassle. Not an upfront company.

Daniel took great care of my elderly grandmother. price was amazing and in our budget.read more

From the owner: Local Heating and Air Conditioning company. I’ve got 8+ years experience. Offering new…read moreinstallation, and service repair to existing heating and cooling system. We also offer system maintenance to help maintain your current system and keep it running within the manufacturer's recommendation.

If you are calling isons plumbing out of Hanover don't he was here last Tuesday and said he would…read moreget the parts and be back..he hasn't come back nor has he returned my phone calls

Excellent service. I time, friendly professional. Recommend highly. Will use Ison plumbing for all…read moremy plumbing needs in future. Thank you for helping us in a critical situation!

I called and scheduled an apt appointment with them for a Wednesday. I had a leak in the bathroom…read morethat was causing bubbling and staining on the ceiling below and I didn't know how severe it was so I had to stop using the bathroom all together which was a major inconvenience. I found out I had to be home all day and wait for their call as they couldn't give me an appointment window and would only call me shortly before arriving. I was ok with that as I needed this leak handling quickly. I waited all day and around 2pm, they called me and stated they couldn't make it out at all today. Not even after normal business hours. They said they wanted to reschedule for Friday. Well I already had plans on Friday and couldn't sit at home waiting around around all day so I explained that wouldn't work and condo they at least come out tomorrow and they said they schedule was already full. So I felt like my business wasn't really important to them and they didn't care about me as a customer. I went with another company and they came out timely and were very professional. It was an even bigger slap in the face with I got an ad in the mail the next week stating they have 24/7 on call availability and they still left me hanging. All that being said, I can cant to the quality of work they may do when they actually keep appointments.

Called for a lower level pump outage. They charge for a…read morevisit and told me what I already knew the problem to be. Gave me an estimate which I knew was really high. Other plumbers gave me an estimate over the phone for free. Tried to sell all kinds of warranty options ,I needed a plumber, not a salesman. Got the work done by my usual guy even though I had to wait a few days because he was busy. Maybe his fees being 50% lower are why he is so busy.

Update...Since I posted my initial review, Lauren P. asked me to reach out to…read morecustomercare@petermanhvac.com, which I did. Fast forward four days and I have not gotten any kind of response. I left them two ways to contact me, and both have been neglected. If you want to get gouged for pricing and have your requests ignored, Peterman Brothers is the place for you. Unbelievably unprofessional.

In-laws called for yearly service check, after the tech left HVAC unit wouldn't work, Peterman was…read morecalled and they had to wait several days for return service, tech returned and said they blew a 3 amp fuse by switching it from heating to Air cond, too fast. Charge $283 to replace 3 amp fuse and was there less than 15 minutes. The very next day the fuse blew again, they returned with the same story but this time they left a bag of 5 3 amp fuses. David White Services was then called and found a short in the wires.

Their employee today decided to not strap a load of junk down and their scrap metal (hot water…read moreheater parts) came flying into my car not only did the guy jump out at me but he also cussed me out made threats and one of his buddies even pulled him away from me because he was going to hit me! The young man in the other company truck apologized and gave me the info on how to contact his boss (Rodney Burton and wife) when I called Mr. Burton was all of a sudden not there and that he would be in contact. The office personnel was extremely rude to me made statement such as " You do whatever it is you need" and "you do you". When I asked for her name she hung up and then I called back asking again for her name she then decided to tell me it was none of my business. The owner (Mr. Burton) did finally call me back but it wasn't until the police had made contact with him. When speaking to the owner he stated the employee was on "lunch" and that it wasn't his company truck but yet it was scrap metal from the business...and there was a company truck involved. Not only that he wouldn't give the name of the employee stating he didn't want to get involved. Not a good way to run a business and the employee cussing out and threatening a woman isn't a good employee. Might want to rethink your hiring process and customer service.

From the owner: Schneider Plumbing, Heating and Air Conditioning was established in 1948 by Louis Schneider at 989…read moreC Avenue E, and became incorporated in 1977. His son Jim Schneider, took over management of the business. We are an HVAC contractor that specializes in maintenance, installation, and repairs for air conditioning, heating, and plumbing. To this day, we make it our mission to provide the highest level of service as an HVAC company to everyone of our customers. No job is too big or to small for us. We will go out of our way for any customer to ensure they receive the service they deserve. Contact us to make an appointment or visit us today!