Great medical care! They are respectful of your time and listen. Relaxing office. Flexible…read moreappointment options and Fast reply time!

I am so grateful I have discovered Lamond Family Medicine! They've taken great care of my husband…read moreand I for over a year now and are always available with informative answers! For example, earlier this week I went in for my regularly scheduled annual exam and Dr. Hansel noticed too much wax in my right ear. He spent careful and attentive time removing the debris, had me come back in a few days later and my husband tells me I am hearing better as a result. ;-) I find the office and staff to be quite pleasant and I encourage Hendersonville residents to head on in to Lamond Family Medicine!

Dr. Byrd treated me and my husband for over 20 years and he was always very thoughtful in his…read morediagnoses and also saw to it that referrals were to the best available in the area. He was very kind, thoughtful, considerate, and always sensitive to my needs at the time. We considered him a blessing to us.

This doctor's office staff is the rudest and most unprofessional I have ever encountered. They…read moremisrepresent themselves by telling you you're seeing a doctor then schedule you with a nurse practitioner. I told the rude, nasty person at the desk no and she told me to go to another doctor. I asked her to have the doctor call me and he never did. No patient in their right mind should go to this doctor or his office. It's awful!!

Most hate going to the doctors, I love going to this Doctor office, they(the Staff) are all…read morefriendly and caring, Dr Byrd has been able to help me by diagnosing my illness and treating them, when others could not. I would recommend CMIM to anyone.. I thank them from the bottom of my heart...at his fast beat office, he always has time to listen to me and help with any question I have, even crazy ones. He is always reassuring.I could not have found a better Physician.

I have always found Dr. Bond and Tina to be excellent at what they do. I have gone there for years…read more The staff is super friendly and always professional. Recently, I had an appointment scheduled and was in so much pain, I called to see if there was a possibility of getting in sooner, and they made that happen. I highly recommend them.

I have been to this location a few times before but not as a patient…read more This visit was for me. I was seen by Dr. Bond and before meeting him I met a student who was graduating in just a few days from school. She was very pleasant and asked me a bunch of questions before he came in. I was taken back first for some x-rays of my hand The Dr.( Dr. Bond) Came in and confirmed what I had thought was wrong. Arthritis. He was very professional, very nice. Gave me a few options that would help the pain I had been having in my Thumb. I tried a brace already, I didn't want to take any more pills. So he said a shot would help, not sure for how long but the way mine is it don't get better it can get worse and require surgery. I opted for the shot. He told me it does hurt. Well he did a great job numbing it. It hurt for like 3 more days and the pain went away! I hope it lasts Excellent visit! I go back in approx a month for a follow up then I will call when I need a shot again. I highly recommend asking for Dr. Bond.

Got bashed up while trail running and wondered if I broke something, so I booked an appointment…read moreonline for a time slot in 90 minutes. Staff was pleasant and check in was painless. Got an xray and saw an NP (Sarah) within 10 minutes. She provided a concise review and I picked up my prescription about 10 minutes afterwards. Very professional office and excellent service!

I've been there 3x and they have always been responsive, kind, and professional. They have treated…read moremy illnesses with care and expertise. im usually in and out quickly. I appreciate these folks.

While Dr James Thompson is a good doctor, his staff leaves a lot to be desired. Scheduling an…read moreappointment with Dr. Thompson is a grueling and frustrating experience. If you get to speak with someone on the first call you generally can not get an appointment day of or even week of. I had a medical issue on a weekend and went to Urgent Care. Urgent Care told me if I was not better in 3 or 4 days to see my Dr. I called because I was not better and was told the earliest appointment would be 19 days out. 19 Days! I explained the urgency of the situation and said that I would like to see another Doctor in his office. Nothing was available and the nurse suggested I contact Urgent Care. Perfect, and I just told her Urgent Care told me to see my Doctor. This is not the first time that I have had a hard time scheduling an appointment with Dr. Thompson, but it is going to have to be the last time. I like Dr. Thompson, but it is just to difficult to get an appointment. If you can schedule your sickness and aches and pains around their schedule then go for it, but I can not do it.

When my family moved to Arden, I wanted to find my children a practice that would grow up with them…read moreand one they could continue to visit even after they move out of the home. We tried Dr. Swann for our initial visit. We love Dr. Swann. She is thorough, patient, kind and helpful. She listens to my children, she explains herself, and she prompt in responding to issues. I have had some difficulty with the office. There has been several computer system changes (according to the office staff) which has lead to constantly having to update information, inability to log onto the patient portal, and mix-ups with insurance, parent, and payment information. I needed information for my child's school from the doctor's office. I was unable to log in to the patient portal to request the information. I tried to schedule an appointment online and was not allowed to do so. I called the office to request the information. I was told it would be handled. Nothing. I hand delivered a written request. Again, nothing. 2 months later, I have finally scheduled an appointment! Here's hoping we can get all of this resolved before Christmas!

Good morning Dr, Swann, this is Titanna's Finley. I am sending you a message to see what can I do…read moreto get a referral from you about getting on disability. I have been doing very well with the vertigo situation. I never got a referral to see my doctor about my ankle due to some circumstances. I am still working at my current job. I was denied. I am just trying to see my options on this. Please send me your answer finleytitanna161@gmail.com Thank you. I am still taking my medicine. They aren't as bad as before. I have been doing great for the holidays as well as my up coming birthday. Thank you.

I went there in April for a strained back muscle and had excellent care with no wait. Going again…read moretoday for strained leg muscle. I think my body is trying to tell me to slow down :). And always on a weekend.

Got a PA ( which usually means good care) who had zero compassion/empathy. He did nothing but…read morecomplain about the care I was given earlier in the week. I sliced a dime sized piece of skin off my finger. When he left the room to get a shot prepared, I realized I didn't want him touching me. I walked out after meeting him in the hallway and giving him an evaluation of his care, holding a piece of gauze on my finger, dripping blood down my arm and onto the floor. The very caring receptionist asked me to wait while she got the manager, who got me another provider to help me out. I still refused the shot and they offered me a less invasive treatment. The manager got me some water and graham crackers, good idea as that much panic could case shock. Thus a mixed review.