I am so grateful I have discovered Lamond Family Medicine! They've taken great care of my husband…read moreand I for over a year now and are always available with informative answers! For example, earlier this week I went in for my regularly scheduled annual exam and Dr. Hansel noticed too much wax in my right ear. He spent careful and attentive time removing the debris, had me come back in a few days later and my husband tells me I am hearing better as a result. ;-) I find the office and staff to be quite pleasant and I encourage Hendersonville residents to head on in to Lamond Family Medicine!

Great medical care! They are respectful of your time and listen. Relaxing office. Flexible…read moreappointment options and Fast reply time!

I actually look forward to my appointments here! The nurses, physicians assistants, and desk staff…read moreare always pleasant, skilled, efficient, and helpful. All of them. I appreciate them so much I bring them Lindor truffles, just because they are awesome. I was referred here by my oncology doctor when I was looking for a primary care physician. It's a busy practice and I had to wait a bit to get in, but so grateful that I did. Unparalleled. I always get quick and personal responses, on the portal site or by phone, when I need a prescription refill or have a question. I especially love my primary care physician, Dr. Hansel. He is obviously skilled and knowledgeable, but very importantly he is also kind, and though I know he has a tight schedule, he has a way of not making me feel rushed or unheard.

The idiots behind the desk lie to clients consistently, we haven't been able to get our problem…read morehandled for FIVE MONTHS. How can a care center disregard people's health this long when we constantly contact them and never get called back and blue cross blue shield says they haven't heard from them. DO NOT TRUST THIS OFFICE. DO NOT WASTE YOUR MONEY ON THESE IMBICILS.

While Dr James Thompson is a good doctor, his staff leaves a lot to be desired. Scheduling an…read moreappointment with Dr. Thompson is a grueling and frustrating experience. If you get to speak with someone on the first call you generally can not get an appointment day of or even week of. I had a medical issue on a weekend and went to Urgent Care. Urgent Care told me if I was not better in 3 or 4 days to see my Dr. I called because I was not better and was told the earliest appointment would be 19 days out. 19 Days! I explained the urgency of the situation and said that I would like to see another Doctor in his office. Nothing was available and the nurse suggested I contact Urgent Care. Perfect, and I just told her Urgent Care told me to see my Doctor. This is not the first time that I have had a hard time scheduling an appointment with Dr. Thompson, but it is going to have to be the last time. I like Dr. Thompson, but it is just to difficult to get an appointment. If you can schedule your sickness and aches and pains around their schedule then go for it, but I can not do it.

Got bashed up while trail running and wondered if I broke something, so I booked an appointment…read moreonline for a time slot in 90 minutes. Staff was pleasant and check in was painless. Got an xray and saw an NP (Sarah) within 10 minutes. She provided a concise review and I picked up my prescription about 10 minutes afterwards. Very professional office and excellent service!

I've been there 3x and they have always been responsive, kind, and professional. They have treated…read moremy illnesses with care and expertise. im usually in and out quickly. I appreciate these folks.

Most hate going to the doctors, I love going to this Doctor office, they(the Staff) are all…read morefriendly and caring, Dr Byrd has been able to help me by diagnosing my illness and treating them, when others could not. I would recommend CMIM to anyone.. I thank them from the bottom of my heart...at his fast beat office, he always has time to listen to me and help with any question I have, even crazy ones. He is always reassuring.I could not have found a better Physician.

Dr. Andrew Runkle has been my Primary Care Dr. for 15 years now. He is a very concerned and caring…read moreDr. I'm so thankful to have him. He listens to every detail when talking to him, he researches difficult problems, trying to find better ways to treat any condition. He's always glad to see his patients, and is interested in what their personal life is like. He remembers everything he's told. I am grateful for the excellent care I've received under his care, and recommend him to everyone. His Nurse, Helga, is a wonderful, caring person, right along with Dr. Runkle.

Dr Stephanie GIllis is attentive and thorough. She is engaging and a delight to have as a Dr. Her…read morenurse assistant was a delight with smiles and personality. A welcome experience to others Dr.'s offices. The front desk could offer greetings to the patients as they enter, this would be refreshing.

I liked my experience (well, you know, the nature of the whole procedure notwithstanding). There…read morewere many opportunities to mess things up and they avoided all of them! I would note that there is some new research out there that indicates that certain kinds of meals can be eaten on the day before, yet they require absolute abstinence. So I think maybe they are a bit behind the times, but as far as the lead-up to and the day-of, no complaints about Dr. Rholl or any of the staff or procedure.

I am giving Carolina Mtn Gasto in Hendersonville a 1 Star because of their poor communications with…read morepatients. The colonoscopy and endoscopy that I had on Jan 23, 2025, went well - no complaints. Because I have mysteriously developed anemia, it was essential that the source of a possible bleed be found. The next step was a pill camera, scheduled for Feb. 21. I was unable to swallow the pill camera and was told another method of testing would be investigated and I would be advised. I also was given a stool sample test to take. Since Feb. 21, I have been trying to get in touch with their office via phone and email, and today, a month later, was finally successful, only to be told the doctor had done nothing.

After my first ambulance ride to the Mission ER, I was told to consult with an orthopedic surgeon…read moreregarding my broken ankle. It was the day after Christmas and everyone's schedule seem to be pretty full. There were plenty of wheelchairs available out front of this "walk-in" orthopedic care center. I was wheeled into a fairly busy waiting room and was greeted with a pleasant smile. Cherie brought me back 45 minutes later, which I didn't feel was too long due to the number of people already waiting before me. The attending physician Ryan was able to consult my x-rays from Mission and explained to me where the fracture occurred, and how long I would need to remain in the hard boot. I scheduled my follow up appointment two weeks later with him. Considering the circumstances and the holidays, I felt this walk-in clinic did its job very well.

They will let you suffer. They will tell you to go to ER EVEN when you can't sit. They know I…read morecan't do anything. Currently, it's two more months b4 any of it help. I am miserable. My sciatica is going to right leg too. I don't know what to do. It's so bad now I can't even do anything except have tears for hours. I'm drinking. I don't drink. But they have me two months away. I can not stand what is happening. So, they will let you suffer for. Months. I scream often. I am flucting miserable. I don't want opiates. L I. Just want to not hurt so bad.