As historic of a property as this is, today it is a legend of the past, degrading in front of…read morespectators and a reminder how not to run a hotel. With last renovations in 1999, the property is in horrible condition. Everything is peeling, broken, smelly or dirty. While the exterior is still as iconic as it once was, this resort is in a state of despair. Let's back up. Arriving to the Fairmont, valets did not offer to help with bags or even hold the door, just stood there chatting. Front desk staff were kind and helpful, but the lobby looks like a terminal of JFK rather than a hotel, the amount of people is absolutely crazy. Infinite amounts of screaming kids and zero luxury atmosphere. If a Carnival cruise was designed in a French revival style, this is what it would look like. The guest room is acceptable and while renovations are needed there also, the views of the river to partially make up for the massive shortcomings. Perhaps the highlight of the property is some of the included activities, such as ice fishing and a beautiful ice skating rink during the winter. That was truly fun. The dinner restaurant here is quite good as well, servicing Quebec classics like locally raised duck and local venison. The lounge area overlooking the river leaves a lot to be desired, the staff work very hard, but at any given point, there is hardly anybody working and just like the lobby itself, very crowded and without a dress code, resulting in a very sloppy atmosphere and kids running around. Lastly, the Nordic spa. This should be the highlight, but once again, it is not proportional to the number of guests. There is no space to even turn around in those pools, no adult pool option and just a sense of filth. Thus, as a whole, Le Manoir Richelieu is not a property I can recommend.

This is throwback to luxury of the 19th century. Well appointed rooms and dining areas with…read moreextraordinary views of the St Lawrence fjord beside the hotel. My only criticisms are (1) the valet staff was either inadequately staffed or not concerned with providing prompt service (2) the old fashioned layout puts many of the bedrooms at the end of a maze not immediately adjacent to the core common areas.

Stayed there for a couple of days. The room was clean and comfortable. The breakfast was great -…read morewith good local selections. The service at breakfast was also great. The rating refers to the 3 courses dinner that I took with my 5 guests. It took them over 2 hours to get our main selection on the table! The whole 3 courses took 3.5 hours ... and sadly the food was far from inspiring. At close to $100 per head, this is completely unacceptable. There are a few great restaurants in La Malbaie - forget eating at l'auberge - it may seem convenient but you will regret it! Not impressed Lastly, you will see a great review from 2009 - it obviously refers to the previous chef who, from my previous stay at l'auberge, was excellent and inspiring.

for classic cuisine Quebecoise, head to this restaurant 15min from La Malbaie in the hillside…read morevillage of Cap-à-l'Aigle. the table d'hote last night included black sturgeon from the St. Laurence river, farm-fresh salad, local charolaise beef and fondant au chocolat. all good, fresh tasting and good value at $60/person.

Nice historic place, large common area with great views, comfortable beds and nice room, good…read moreservice, no bar fridge.

This hotel was built in 1865 and has a great location, right in front from the bay. This bay has a…read morenice long sandy beach and is also the place where Zodiac boats go out from to do whale watching. It is also walking distance from several restaurants and bars. The hotel has a pool, tennis court and spa. Rooms are small and basic, but they are comfortable.

Absolutely idyllic atmosphere, divine food, friendly owner and staff. The best place in Charlevoix,…read morein our experience. An oasis.

Love the restaurant! Perfect for brunch with a group or family or even by yourself. They have a…read morelimited brunch menu but every dish is done so well. Definitely recommend for brunch if you are in the area.

We stayed here for two nights in July and also dined at their restaurant for dinner our first…read morenight. The place is very clean, friendly (although there was a bit of a language barrier, we all got our points across as needed!), and great parking. Beautiful view from the restaurant and our room. We each had a beautiful cut of filet mignon with veggies for entrees, as well as escargots and spring rolls for appetizers. Everything was deliciously and perfectly prepared! The pool was well-maintained and enjoyable! If we ever visit this area again (likely!) we would definitely eat and stay here again!

Stayed here for one night after working in the region. This appears to be the biggest and most…read morepopular place to stay while working in the Saguenay-Chicoutimi-Jonquiere region. A grand old hotel that looks like it's heyday was in the 80's-90's. The hotel did not look run down but it did look dated in decor. My room was comfortable and healthy in size. It was two Queen beds and had a separate area for sink and mirror and separate toilet area for doing your business. The layout of the room made me feel like I was at my uncles place who lives in a forgone era. He was a slickster back in the day and I'm sure this hotel was just the same. I took a walk and there is a huge water park for the toddlers a big pool and a few hot tubs. Really a large pool complex that you could spend hours at with the kids. The also seemed to have extended hours compared to the usual pool hours which typically closer early at hotels. Lastly the hotel had a happening looking bar with a few lizards hanging around. Also a wonderful restaurant La Seigneurie which I ate at. I'll review that separately but their specialty is beef! Hotel WIFI was a bit slow at peak periods in the evening but that's par for the course. Hotel room also had a fridge which was a nice pleasant surprise. Overall a comfortable stay and I'm sure the best hotel in the region. A great place to stay at with kids but come with tapered expectations.

I have stayed here about 12 times over that past 6 years. A nice big hotel that does focus on the…read moretraveler. The breakfast is very good and there is a nice bar in the lobby, There is everything you really could want in a hotel here...pool / dance club (in the basement...but nice) and a very nice restaurant for breakfast, lunch & dinner. The rooms are not palatial...but they are very clean.

Great food with an amazing view. We had French-style pancakes for breakfast, and seafood pasta with…read moresome tapas (home-made bread) for dinner. People next to us had some type of fondue. Very accommodating service.

From the owner: Experience the fjord at your feet. Nestled above the magnificent Saguenay River, where the fresh…read morewater of the Lac-St-Jean meets the salty tides of the St-Lawrence, our Inn offers you a unique point of view on the fjord. We offer the best of both worlds: The greatness of nature and the proximity of the city life and regional tourist attractions. Plan your discovery day with us, there is so much to enjoy in the area. Come and enjoy the peacefulness of our natural setting and the greatness of the boreal forest surrounding the river. In summer: Discover the river while walking on the batture or kayaking. See and feel the wild life nurtured by the tides. It's an adventure. In winter: The ice covered Saguenay is a wonderful playground for the people. Welcome to our place. Pauline