My daughter had an appointment and I wasn't sure if I was going to make it on time since the roads…read morewere slippery and it was snowing. I called to let them know I would possibly be running 5 min behind, which the person on the phone said was fine. A few minutes later, we are now driving to the "not so fun kids dentist" and the receptionist calls me to tell me that they need to reschedule, I said "No, your not, we are 2 minutes away",so the lady on the phone said she needed to recheck to make sure they could still keep the appointment, she tells me that they can see my daughter but only if she makes it here in 2 minutes, rushed driving on the slippery roads to get my daughter here. Totally unprofessional, unacceptable customer service-last time here at the not so fun kids dentist.

The people there are so nice. They do a great job. I love going to the dentist. They never do their…read morejob bad.

We recently took our almost 18 month old twins to PlayWell for their first dentist appointment…read more Scheduling was easy and while they take our insurance, they have a variety of payment options that seem affordable as well! What a fun and inviting entry way with Legos and toys all around and every staff member was so friendly! Dr. Jadin was FANTASTIC - he was so patient and did a great job of explaining (yes, to toddlers ) what he was doing while he counted and brushed their teeth and sang songs! He gave us great information on teeth brushing, breaking pacifier and finger sucking habits, etc. as well! We couldn't have had a better first experience and know that our boys will love to see Dr. Jadin, his friendly staff, and the fun toys as they get older as well!

We had a fantastic experience today at PlayWell! From the moment my girls(4 years old) walked in…read morethe door we were treated with the best care. From the front desk staff, hygienist, and of course Dr. Jardin everyone was great and knew exactly how to make a 4 year old comfortable. I was amazed at all the little things they do to make the experience kid friendly. Every child has a TV with any Disney movie they wanted hung above them, they get to pick a stuffy to keep them company during the cleaning, AND they were able to leave with goodies! So happy we found this clinic! Definitely highly recommend!

OMG, is 0 stars possible!? My years of giving this place money was a waste!!! The kids'…read moreappointments were often so quick, I sometimes wondered if anything was done! I took my kids to Dr. Davies pediatric from age 2 to age 11 and 13. Dr. Davies has a very quick and rapid speech she gave each time of "all is good." She's like a robot. As the kids started orthodontic care, it became apparent that their oral care was not as good as Dr. Davies was saying. I switched them over to a family dentist who has treated my relatives for years and it has been an embarrassment to find out the condition their teeth are really in. Not only are sealants already needed. But both kids have had such cavities that with one of them it's as if they had not seen a dentist in years. What a joke Dr. Davies is! I would not recommend her to anyone. Take your kids to a family dentist. They don't need all the fluff of a pediatric dentist. After paying thousands to Dr. Davies to do nothing, I'm now facing thousands in fillings and clean up treatment for my kids.

Wow!! This place is amazing!! We've been taking my daughter here for a couple years and always had…read morea positive experience. Yesterday they repaired multiple cavities in my 4 year old's mouth. The dentist made sure that I fully understood the procedure before beginning. My daughter was treated like a princess the entire time and walked away with several stickers and toys. Prior to arrival, I was expecting this to make my daughter fear the dentist for future appointments, instead she is looking forward to coming back!

I contacted 2 of their offices 10 days ago with a simple question about insurance. I never…read morereceived a call back after multiple tries. When I finally went in to one of their offices (since I could not get a real person to call me back) I was told that "I am only one person" and basically the message was, "I will get back to you when I am ready." Poor customer service and very poor first impression.

Dr. LaManna and her staff at Lakeshore Family Dentistry in Glendale were very courteous and…read moreprofessional. I didn't have to wait very long for my appointment. The dental hygienist was extremely thorough with the cleaning and polishing of my teeth as well as the x-ray and physical exam of my teeth and gums. Dr. LaManna takes the time to explain everything that is going on with your teeth and gums. She also made sure to give me information about how to rectify any problems that I was having with my teeth. I would highly recommend the Lakeshore Family Dentistry office! I don't care to go to the dentist for it has not always been a good experience for me. I have found that I will probably be going to the dentist a lot more often now that I have found that Dr. LaManna and her staff. They made me feel comfortable and not afraid to come back.

Dear Dr. Zimmet,…read more Thank you so much for taking good care of our family. You recently saw two of our children. Our daughter had a routine cleaning in mid-May, and she is quite proud of herself for quitting her thumb-sucking on the very day that you and Mary gave her your pep talks and pinky promises. She's a very decisive young person, but I know that your straightforward, caring approach to the conversation helped seal the deal on putting that habit in the past. Our son had two cavities filled on June 1st. I was impressed with the way you calmly and positively talked him through the process prior to starting the procedure. My husband and I appreciate you being realistic with him about how he is accountable for preventing future cavities. Kaitlyn's kind disposition made him feel more comfortable, and I can see that she takes pride in doing her job well, too. We do not plan to have any more cavities in our family - it's a new rule around here. :) I do anticipate, however, that we'll need plenty of dental care in the future. I remember my own parents trying out a few dentists on me and my younger siblings when we were kids. It took a while to find a good one. We feel very fortunate that our family has a dentist we can trust to not only take good care of all of our teeth right now, but also someone who will help our children develop good dental habits that will lead to healthy teeth for years to come.

I have been a patient of Dr. Kathleen Carranza's for some time now. The office has made some…read moreupdates to ensure patient's safety during the COVID-19 outbreak. I felt safe and now my teeth are squeaky clean. At the reception desk there are safety shields, hand sanitizer and the hygienists wear a face shield during the cleaning. They took my temperature and I filled out a questionnaire regarding my exposure to the virus. I believe I will be a patient for life, thank you for all the steps taken to ensure our safety as well as the Falls Dental Group team. Nicely done!

Met with Progressive Pediatric Dentists as they were suggested by my regular dentist for my child's…read morecavity. Our insurance (BCBS) was not covered but we decided to give them a chance none-the-less. They stated an estimate would be given to us "soon." After several calls to them and a month later, no estimate would be provided. And now, just a couple days from the scheduled appointment, they don't answer their phone - instead, I receive a message stating they're closed...15 minutes before their actual closing time of 3:00pm as stated on their site. I was forced to leave a voice message to cancel her appointments due to not receiving estimates in a timely manner. Really wish this hasn't occurred as it has added a month to my daughter not having her cavity taken care of. (FYI: the dentist and assistant I met with a month ago seemed great!)

This place is great! I decided a few years ago to find a pediatric dentist after a few rough visits…read morewith my regular dentist and my young child. I never looked back! The hygienists are great with fearful kids, Dr. Steve is gentle and patient. Dr. Ellie the orthodontist is so great. They always put my kids at ease and keep their teeth healthy! I would highly recommend to anyone!

Cannot say enough good things about this pediatric dentist office. The staff is always incredibly…read morefriendly. The doctors are very knowledgeable and everyone always addresses your children, explains what they're doing and talks everything out so that your kiddos feel comfortable and well informed and having a good time in a weird place. No one LOVES the dentist, but this place sure tries to make it happen! They also have tablets they can pull kind of up and right in your child's sight to help distract them a bit during the cleaning and polishing. Front lobby and waiting room has a whole little interactive play area as well as a TV with usually some fun Disney or other type of movie playing my twins always really like the toy area cause it's a whole little grocery store set up and they love playing pretend with that. At the end, this place gives out a special little golden token in which case they can use this for a giant kind of like gumball machine but for TOYS that has all different types of trinkets in it like a gumball machine, but for little toys and they all get to pick one. It made it really special and the first time they ever went to the dentist to my son couldn't stop talking about it.

Dr Kyle Menne's billing is sketchy. I was told by him that sealants for my daughter were going to…read morebe covered by my insurance and it was pre-authorized. Well, that was not true. Dental Professionals sent us a bill for $178.00 for the sealants of 2 teeth. I checked my insurance and the pre-auth was rejected because sealants are only paid for every 2 years. We brought this up with their billing people and they are not willing to budge. The only reason I am giving Dr. Kyle 2 stars is because he is pretty good with kids. Otherwise, beware of the billing. Also, $178.00 for sealants?? What a ripoff!

Anne was my dental hygienist and made my whole experience excellent. Very kind and understanding of…read moremy time schedule. Have been going here my whole life and while their care has always been good, this was by far my best experience.