Wonderful service! I…read morehad a sort of I'll-get-there-when-I-get-there appointment but nonetheless, my car was in the shop getting tires within ten minutes of my arrival. They worked at it quickly and 30 or 40 minutes later I had all new tires installed and was on my way. Jordan and Mike gave me their complete attention, answered my questions, and got me on my way almost before I even got there! Very professional and smooth operation. My scatter-brained self left an item in the waiting area and I came back 15 minutes later and I ran into Mike outside. He asked politely why I was back, I explained I had forgotten something. "Oh that's yours? It's in my office. I'll go get it." Nice. The fact that my new Michelins took my ride from "cement truck" to "magic carpet" was just icing on the cake! These guys are now "my guys" when it comes to buying tires. cma

Happy and efficient staff! Excellent customer service! Always a good price and the job is done…read moreon time or before they say it will be done.

A copy of the letter being sent to this stores manager…read more. I am writing to you today to share my experience of your Tires Plus location. On Saturday, February 8, 2025, I brought my car into your Tires Plus because I had slid into a curb that morning which caused my tires to have a hum and to make more noise when veering right. Something was wrong and I was fairly certain I had messed up my bearing. I also needed new tires and asked to have them installed. I explained this to Levi at your Tires Plus and my car was immediately taken into the garage without it being test driven. After an hour, Levi informed me that the new tire installation had taken care of the humming issues and there was nothing wrong with the bearings. I was skeptical but knew that my old tires were in pretty bad shape, so it was plausible. My car was taken from the garage and immediately parked. After driving my car for 5 minutes, I returned to your Tires Plus as the issue was very obviously not fixed. I asked Levi to take my car for a test drive and you get the car up to 40mph, he could not miss the issue. He returned after driving my car for a total of 3 minutes (from ignition on to ignition off). He told me that the humming I was hearing was just the new tires and the issue with turning slightly right was because of a bit of snow packed on the tire. I left again. I returned a 3rd time because there was a very obvious issue that he missed because he failed to actually test drive the car like I asked. At this point, it was later in the day and nobody was around to look at my car. I made an appointment for my FOURTH visit for 7am on Tuesday, February 11. 2025. When I arrived at 7:05am, I was told there would not be anyone to look at my car until at least 7:30am. For my appointment, I requested that someone take a test drive with me so I would be sure that the problem was noticed. Finally, at 8am, the female at the front counter (with tattoos and whom I'll call "Mary" even thought it is not her name) informed me that the tech, whom I've never had an interaction with, did not feel comfortable going on a test drive with me. Unbelievable. Mary said that he would take the car and test it. I specifically told her to have the tech get up to at least 40mph. The tech drove my car for 4 minutes (from ignition on to off) and brought my car into the garage. After 20 minutes, Mary started going over an inspection checklist talking about washer fluid. She then says that there is a "little bit of play" in the wheel bearing and would I like to schedule an appointment to get that installed. I asked her if the tech was sure that it was the problem, because I was told previously by Levi that it was NOT a problem, or was he just guessing because he had not taken the car for a test drive like I asked. She didn't know and I told her that I'm going to take my car somewhere else. I was then told that the vehicle inspection was $10. I refused to pay $10 for an " inspection" I did not ask for. This was an issue from a previous visit. After 15 minutes, they gave me my key. I immediately went to the Tires Plus on 42 in Burnsville. I explained the issues and the Master Technician took my car for a real test drive and into the shop. He came out and explained exactly how the bearing casing was bent, how it was causing the noises that I was hearing, and that my rim was also very slightly bent. In a roundabout way, without putting down another store, he made it clear that the issue was very obvious and should not have been missed. This is the service expected from a Tires Plus store. The part was ordered and my car was fixed in less time at the Savage store than I spent over 4 visits at yours. My experience at your Tires Plus did not meet even the very basics of service that the average person would and should expect. Having to make 4 trips to your store and still not having the issue addressed or even adequately looked into. Failure to inspect the rim, which was bent, during the installation of new tires, after stating that I had hit a curb and was having issues. Failure to inspect and notice a bent wheel bearing casing after specifically mentioning that it may be the reason for the issues. Tire pressures after leaving the store after a new tire installation were not acceptable (38, 37, 37, 34). Gaslighting as to the reason for the humming and noise when turning, saying it was snow packed in the tread. Attempting to charge me for a service that I had not requested and refusing to give me my keys for 15 minutes. Not providing me a receipt or estimate for services performed. Telling me that someone who had never met me was not comfortable driving in a car with me.

Been visiting here for a long time! Like My favorite store "team member" called to follow up with…read moreme. Today. Thank you. Apple Valley! Satisfied customers do keep coming back! As recommended, have a contract for road hazard on the tires. Just last week had another a road hazard. Prefer the Apple Valley location, pass by there all the time. Yes, visit many South Metro Tires Plus shops... Thank you all are doing their best! Visited in past Lakeville, Eagan, East and West Burnsville, Savage, Richfield as well as Apple Valley, my favorite. As a satisfied customer will keep coming back for the service, quality and values... These shops seem busier nowadays, for sure. ...more and more people keeping their cars. Expect a wait. Expect you may need to leave your car over night. Be patient even to fix a tire. Yes! To fix a tire, in many locations busy. We find a way no matter what to wait. As it turned out my last stop in hope, found a great counter guy named "Anthony" who said, "just wait. We'll take care of you!" Be prepared to wait for the best. Thanks I will keep coming back, Tires Plus. Soon to get new tires. Thank you

We have been going to Protech for years for our auto maintenance. We trust Protech. They are…read morehonest, do a good job and are reasonably priced. Today I went to get my oil changed. I was pleasantly surprised to see that they washed my car mats! They were salty and dirty from getting in and out of the car all winter. Not only did they wash my car mats, they vacuum and I get a car wash included in the price of my oil change. We highly recommend Protech!

Never had an issue here. Been going for a few months now. Always quick and I love that they vacuum…read moreoff your mats in the front. Always use a coupon from the yelp app or their website. You do get a 'free' car wash code for later as well. Just like everything prices have gone up but use a a coupon and it's a pretty good value.

Always good service. Fair prices. Love my new tires! Yelp…read morewants me to add 31 more characters.

This place is near my house, so it's convenient to go here…read more I've had oil changes, tire rotations, mount & balance of winter tires, hoses, pump replacement, and new brake pads installed here. There was one bad experience, where they didn't tighten the clamp on one of my hoses and all of my coolant leaked out on the highway. That was irritating beyond belief. Other than that experience, their service is good overall. Be warned, they are one of the few shops that will still charge a foreign car fee. I can't rate them higher than 3 stars because their pricing is on the high end. Not dealership service center high, but they consistently charge more than Medicar across the street and Cha's Auto Service down the road.

I've been coming to this location for many years. The service is always great. I had new tires…read moreinstalled this week and there was a delay in shipment. Dustin (manager) did a great job of keeping me up to date on the timing and went above and beyond to make sure I was satisfied with the process. I highly recommend this store.

I had a great experience working with this discount tire location and would highly recommend! I…read moreblew a tire late Friday night/Saturday AM and was able to go in the morning to get new tires. Ashley was super helpful in giving me options for tires and even getting me a discount. I have never bought tires previous to this experience but she was able to answer any questions I had and even questions I didn't think to ask. Overall a great experience even thought it was somewhat unfortunate for my bank account.

Alright, this is gonna be long, but people deserve to know why this place is legit, and why you as…read morea possible customer should take your vehicle to this location. First snow of the year hits and I'm out here in a heavy 4,300lb sedan on 20s with old all-seasons... basically driving a hockey puck. I bought this car at the end of last winter, drove it ONCE in the snow, and slid into a curb at like 10 mph because the setup was trash. I knew this year I needed to fix it. I only knew two things going in: 1. I wanted to downsize to 17s for winter, 2. I wanted real snow tires and probably steel wheels. That's it. talked with David (manager). That's where things took off. Instead of trying to sell me fancy wheels or whatever, he recommended 17x7 steelies with Blizzak DM-V2s - exactly what I needed. No upsell, no BS, just the safest, most durable winter setup for my car. I cannot explain how much better my car drives now. Night and day. I honestly feel like I'm in the top 10% of winter setups on the road. I would've never known to ask for this myself. But the service is what put this place over the top. It was the first snow of the year in Minnesota. The place was slammed. Appointments booked through close, people walking in nonstop. And instead of turning everyone away, the whole crew was grinding. When I came to pick up my car, it was 6:15 PM, they close at 6 - and I witnessed them STILL take a walk-in. With like 10 more cars waiting ahead of that walk-in. These guys stayed way past close to make sure people weren't out there sliding around and to serve the community and keep residents safe (truly). And everyone there was cool. Bays were packed with energetic folks who appeared happy to be there - and happy to be working with the rest of the team. No bad vibes. No annoyed techs. Just guys who clearly know what they're doing and actually work well together and enjoy it. Happy shop = good installs. The setup they sold me wasn't some overpriced upsell. It was the RIGHT setup. Safe, durable, winter-dominating. If I went somewhere else I probably would've paid more and gotten something worse. Plus, free rotations, good warranty pricing, all that stuff. Bottom line: If you need tires or wheels, just go here. They earned a long-term customer out of me. Highly recommend.

This location always does an amazing job. They've taken good care of both my vehicle and my mom's…read morevehicle. They are always kind, patient and go above and beyond to give you the best service! I'll be taking my vehicle here exclusively for any services they offer.