I walked in with an uneasy feeling, especially since I was close to their closing time. I was…read morewondering how this would go since it's my first time having someone file my taxes. They did more than an amazing job and even went above and beyond while I was there. My child was getting grouchy, and the representative was able to calm her down while still attending to my taxes. I love them. I appreciate all their hard work and dedicated values.

i've used them serval times. the experience is truly unmatched. i loved how knowledgeable everyone…read moreis

If I could give zero stars, I would…read more Our experience with this accountant was shockingly unprofessional and nasty. He misspelled one of our names and put the wrong address on our tax return, basic information that should absolutely be correct. When we asked to sit down with him for a few minutes to review everything and make sure it was accurate, he flat-out refused and became immediately nasty. At that point, we asked for our check back so we could have our taxes done elsewhere by someone who would actually give us the time of day. He told us he had already cashed it, so we asked him to write us a check. He did but then, as he was handing it to us, he pulled it back to make a copy. He then handed us the copy and sarcastically asked why we would need a copy of a check. When we said because he handed it to us, he responded, "Yeah, because I wanted to see how little you pay attention." It only got worse. He told us the only reason he agreed to do our taxes was because of who our family is, and that we couldn't possibly be related to them because we are "too stupid." When we reminded him that we were there because he made mistakes and that he should be apologizing instead of belittling us, he said "I don't apologize". Completely unprofessional, disrespectful, and unacceptable behavior, especially from someone handling something as important as your taxes. There is a reason this firm has so many one-star reviews. Do yourself a favor and stay far away.

Unprofessional accountant - was my accountant for years and I believed what he told me without…read moreverifying -- that was a huge mistake--I am paying for it now. On top of that, his bookkeeping is atrocious - He will send you bills even though you already paid him long ago . He will make appointments for you to come in and he doesn't show up. He will tell you he called the IRS or the State or wrote letters on your behalf and you later find out no such calls or letters were ever made. Please, verify what he tells you and don't rely on his word.

I am writing this review to share my experience with Mainline Partners. I have trusted Robert Gregg…read morewith my taxes for over 20 years, and I can't recommend him highly enough. He is incredibly thorough, professional, and always goes above and beyond to make sure everything is done right. He makes what could be a stressful process feel easy and manageable. I'm grateful to have someone so dependable handling my finances. Thank you, Robert and Mainline team! So happy that we don't have to bounce around every year to find a good company.

I had a very poor experience with this company. I reached out two weeks ago to see if they were…read moreavailable to do my taxes. I got a prompt response that they could and to send my w2s and any other pertinent information which I did, and for two weeks got the run around. I made countless calls and emails trying to just get confirmation that the taxes would be handled and filed with no response. I had countless conversations w their assistant and was told each time that my call would be returned, but it never was. I finally gave up and went with another company. When I emailed the accountant to let them know I did not need or want his services he responded immediately with an excuse and had the nerve to say he could still file my taxes (a day before the deadline). This behavior is absolutely reckless and unprofessional and shouldn't be tolerated w such sensitive and personal information and such an important issue. They're messing with people's lives and run the risk of making people have to file for an extension and accrue penalties. If you can't take on a customer and are overloaded then let them know so they can make other arrangements instead of stringing them along. This is no way to treat a customer.

Bob Russo is one of the most knowable tax professionals I have ever met, and he has assembled an…read moreabsolute great group of other professionals to assist in providing his clients excellent tax advice as well as other accounting services. I started working with Robert P. Russo, CPA, PC in regard to my 2018 income tax filing. I had been using another firm who had created a huge problem for me both personally and for my business. Most of my contact was with Bob, Claire & Susy and they were able to make the necessary corrections to get me and my company back on track. Throughout 2019 I have maintained contact with this firm and convinced that not only my past issues totally resolved but that we also have taken the appropriate action to avoid any potential future problems. I sleep a lot better knowing that both my personal and business tax & accounting information are being handled professionally by true knowable and professional people. I would highly recommend using this firm.

Have to admit this experience was a bit uncomfortable for me. It may be. a great tax office but I…read moredid my due diligence before coming in & was basically "turned down" or given misinformation before my arrival. First, the front desk & whoever answers the phone we're so friendly but when I met Robert he turned me down before even looking at my tax return. Stating "I don't want to take your money". I assume he has a fair thought process for this but it didn't come across that way. He said my tax return wasn't too complex. I appreciate his honesty but I'd remind him that I made a trip to his office & you should always treat everyone with some level of respect. Not quite sure what he was using as an indicator to not take me on as a client but I've never heard of a CPA firm making someone feel like I was wasting "their" time. Mind you, he still has no clue what my 2017 take home was. WTH is that. Can't help but think he prejudged me. Matter of a fact he recorded I use Turbo Tax. Wow. My advice to Robert is to commit the time you promise, 1hr, look at a person's return to understand their taxes, & let them come to a final conclusion if they would like to pay to your fee. Otherwise you have people like myself confused as to how you made your assessment that I wasn't worth taking on. News flash my demographic is the new future "hypos" of the world...do your research on the word & demographic. I am disappointed.

Scam artist. Takes your money and does not deliver anything in return. Provided all paperwork and…read morerepeatedly commits to getting it done but does not deliver.

Outstanding company! These folks, and David himself are a joy to work with. Thoughtful,…read moreresourceful, and diligent - you know you're getting great work, at an extremely reasonable price point. Mr. Weinstein is patient as well; he taught me more than I could find on short term rentals, AirBnB, and real-estate to help me strengthen my assets, and recoup as much as I could in taxes! If you're curious about this firm, do yourself a favor and give it a chance, you'll be thankful you did. Communication is everything in business, and they get back to you in a timely manner, every time.

This accountant is honest, reliable, smart and a nice guy.read more

Anything related to money scares me. I clam up just writing a check. So when I was deciding how to…read moremanage my family's finances in the coming year, I figured it would be best if I talked it over with a professional. I found Wasserman & Wise here on Yelp, and I liked the look of their website and the proximity of their office, so I figured I'd give them a try. They were absolutely wonderful. I met with Larry Wasserman, who listened to my situation carefully, asked the right questions, and helped me figure out how to make the most of my resources. His suggestions will save us a load in taxes and improve our economic situation considerably. The rest of the staff were incredibly helpful as well and Larry called on their collective knowledge to make sure I had all the information I needed to make the best decisions. I can't recommend this firm enough. I will certainly be using them for any future accounting needs.

I paid for my quarterly taxes and Ashley ghosted me by not rendering the services. The last message…read moreshe sent me was on April 26, letting me know she would update me -- she has not responded to any of my (very polite) texts messages nor my phone call. My initial assumption was that something might've happened to her, but seeing that she is posting on her social media is beyond infuriating. The only time this accountant as effectively communicated, was when payment was due, she wanted business or a good review on her site. Though my first experience with her wasn't the best, as she would immediately leave me on read and reply days later, I still gave it another shot -- shame on me for that. I will gladly leave this exact review on Google, her site AND Yelp, with proof of text messages. I usually don't leave anything but this is people's businesses AND money. I'm really confused as to what could take so long, as my bookkeeper updates all of my receipts on a monthly basis. I will be reaching out to my account -- she can keep the money.

I usually don't leave reviews but I had to once I got my taxes done with Ashley. She is absolutely…read moreamazing, fast, and professional. She explains everything in detail and grabs every ounce of information from you to make sure you are getting your maximum refund. I plan on using her every year! If you want your taxes done right (business or personal) you need to get them done with Nazaire accounting & tax

TEN OUT OF TEN! i've had a great experience every time over the last 7+ years of using their…read moreservices. Doonan Tax Services are the only tax professionals i will recommend to my family and friends. they make what can sometimes be a stressful part of the year absolutely painless. they had me in and out fairly quickly and they were very knowledgeable. they were able to answer all the questions i asked regarding my taxes. i go as soon as i get my tax documents in the mail and the turn around time for when they call to let me know they have been completed is fantastic. they don't request payment until you get your results so that you are free to go somewhere else if you choose to for whatever reason at no charge. very fair, quick, and professional. can't say enough good things about this business!

I had the worst experience of my life at this accounting office. I came in to get my taxes done and…read morewas immediately asked how much I had paid my previous accountant. After I answered, they told me, "Here, we charge a minimum of $600. You should go back to Washington Heights--it will be cheaper there." As a Dominican woman, I found this comment deeply offensive. I explained that I didn't mind paying more if my taxes were done properly, but the tone and attitude made it clear I was being stereotyped and judged based on where I'm from. The manager tried to apologize and insisted that I was not denied service because of my nationality but by then, the damage was done. I felt humiliated, disrespected, and unwelcome. I ended up in tears. No one should ever have to feel discriminated against, especially when seeking professional services. Discrimination has no place in business, and I hope this office reflects seriously on how they treat people from different backgrounds. I left feeling judged, not for who I am as a client, but for where I come from--and that is unacceptable