We got absorbed into Corvallis Property Management probably 2 years into our stay at the townhomes…read morewe lived in for school. At first we were unsure how it would go, but fortunately they have been the best property management company we have dealt with to date. Stephanie, the "landlord" is super accommodating and very helpful. While we were there the fridge went out. Within two days not only were we provided with a brand new fridge, but Stephanie brought coolers over for us to store our food in until the fridge was installed! We also were the recipients of a new dishwasher when our old one went kaput. Stephanie and Corvallis Property Management take amazing care of their tenants. Wish we could have lived there longer. Thank you!

Best property mgmt I've ever experienced. Flexible and trustworthy. Stephanie even delivered…read moreholiday gifts and filled in for landscaping crew when they couldn't make it out right away. Unprecedented tenant responsiveness; 9 times out of 10 Stephanie texts back within the hour. The best!

Avoid doing business with these people at all costs. Screwed us out of a downtown property so they…read morecould use it for their own office. Undoubtedly screwed the owner of the property as well. My friend says they raised everyone's rent in the middle of Covid pandemic. Just a bunch of used car salesmen pretending to represent real estate.

Just to update, and the woman who owns it is insanely rude. It's some foreign owned entity research…read moreshows so I sure wouldn't want to have to have a legal battle with them. A simple inquiry about their fees brought vitriolic accusations. And they said never talk to them again because only one tenant per unit is allowed to contact them. Unscrupulous and aggressive.

My husband and I had a horrible experience with this agency. They tried to rent us an apartment…read morethat was filthy (I will spare you the disgusting details), had mold and a bug infestation. When we tried to resolve these problems they became defensive and rude. We will be seeking legal action. There are more photos of the filth but I am not going to post them as they are too disgusting. Never have we had such poor treatment.

Windermere Willamette Valley Property Management is a great company to work for, because they work…read morehard to treat everyone fairly.

They will take your entire deposit plus charge you extra when you move out and let you live in…read moreapartment with black mold stay far away from at home properties plus the staff is incredibly rude

As a present tenant, let me say that I do love the home I am in. I can see that good care is given…read moreto their properties in between leases. On the phone and in person, the staff is polite and helpful. However, they are completely understaffed and behind in their maintenance. I am sure maintaining hundreds of properties is no easy task. They, as a business, should additionally employ at least three more full-time maintenance crew members. To my knowledge, there is only one full-time person. While it has been my experience with him that he does good work, there is no reason why any task should take five months to complete. Renting in Corvallis is already extremely difficult. In my experience, many Corvallis rental companies are proud slum-lords, happy to take the rent and give no services in return. At Home Properties, unfortunately, has shown me that they are in this group. The rusty water mentioned in other posts is a problem where I live as well. I realize older homes and buildings require large scale maintenance such as pipe replacement, electrical replacement, appliance replacement, mold prevention, window replacement and more. As a rental company they should be aware that this is what they signed up for. Rentals need to be taken care of, otherwise the units will no longer be suitable for renting out. It is my hope that At Home Properties should begin to care about the properties they own, and to make long-lasting improvements instead of quick and temporary fixes.

They were really helpful. When other places werent! Neighboors were awesome. Maintenance was done…read morein a timely manner. Definately rent from them again!!

Harasses neighbors as well as tenants. Do not rent from them. Hire someone else to manage your…read morebiggest asset.

I have rented a three bedroom home from Longstreet Property Management going on three years. I…read morethought I would share some experiences here: Maintenance request are fulfilled timely. The heat pump went out during winter and they could not get it fixed right away so they brought out oil based heaters and got the heat pump replaced the following week which is impressive given it was the heart of winter. There was one issue with the toilet where the maintenance person came to fix it but didn't so I bought the parts and fixed it. They reimbursed me promptly for the parts. Yard care is provided with our lease and those people come religiously to take care of the yard like they come rain or shine. Preventative care - air filters, smoke detectors, etc. are cyclic and they provide ample time to work with us on entering the residence. Minor annoyance - annual inspection where they come in and film the rental. The good news is if they find anything broken they take care of it. We had a door seal that was iffy but they swapped it out anyways. Only grip is the rent will go up year after year. Irregardless of the housing market in the area. Like in our area 3bd 2ba go for 2,490.00 with more amenities. For reference: Our first year rent was $2,395.00; Second year $2,450.00; and, Third year $2,525.00. Is the $130 a month big deal - meh, just be forewarned the rent will go up. As long as, renters are aware this isn't a long-term rental company you'll be fine. I'm sure the property owners like the added revenue and I'm not sure why stability of occupancy isn't high on the list. Maybe Corvallis has to many migrants so it doesn't matter - who knows! Would I recommend them to friends and family - Only if they needed to stay a year or two. We will probably move next year because of repeat increases.

Chris has been extremely patient, professional and understanding in all of our communications and I…read moretruly appreciate that. He took the time, late on a Sunday night, to help me get a potential roommates' paperwork turned in to expedite Monday morning, which they did!

WARNING... Unethical. Excessive move-out charges…read more Pinion kept a large portion of the security deposit upon move-out after a significant effort was made to clean and turn-in the property better than we received it. It is NOT the job of the renter to return the property to "move-in" condition. Normal 'wear and tear' issues should be the responsibility of the owner / property manager. Renters should only be required to return the property in the condition that it was received. Pinion offered "furnishings" in the duplex I rented for my son and two other college roommates. He and his roommates had furniture so they didn't need anything from Pinion. What was left was a random dresser and bedside table (presumably from a complete bedroom set) that appeared to just be left from previous renters. Upon moving out, my son was charged $50 for the removal of the "furnishings" Pinion left for them. I suppose Pinion charged the previous renters for the left-over furniture - presumably to cover removal / disposal costs? (pretty good way for Pinion to make a little extra money from first-time-renter, college students) Additionally, Pinion charged $400 for "floor cleaning" fees in a ~2000 sqft property that contained no carpet and mostly laminated or vinyl floors. $400 for mopping that couldn't have required more than 2hrs of labor for one person. ($200/hr is lawyer / international airline pilot money. If that's the going rate for mopping services in Corvallis, I've got small business idea...) My son asked for explanation / clarification on the excessive cleaning charges and disputed the charge for the furniture Pinion left in the property from previous residents. Received an email reply from Pinion with some very strange close-up pictures with weird captions of "proof" of damage and/or insufficient cleaning, as well as the $400 receipt / invoice from the cleaning company (for mopping) and was told there was nothing more that could be done to return anymore security deposit. Pinion decided to refund the $50 for the left-over furniture. Admittedly, my son did say they missed doing a scrubbing of all the kitchen appliances and so they were charged $200 for that 'special' service. Doing the math, that's $600 for mopping and kitchen appliance cleaning. Maybe 3 hrs of work? After doing our own research we decided to pursue a complaint in Benton County small claims court. The choice to use court mediators was agreed upon to come up with an understanding / agreement that wouldn't required a judge. During mediation Paul Pinion was dismissive, patronizing, and intimidating - going so far as to threaten my son with 'large prevailing party and legal fees' if he was to pursue this beyond mediation into small claims court. (CIVICS NOTE FOR PAUL: small claims court does not allow lawyers, so you own your 'legal fees' Further, prevailing party fees are limited by Oregon law and awarded by the judge to offset reasonable costs - they are not punitive and so you shouldn't be threatening a renter with something beyond your authority) Paul also said that the floor cleaning charges were actually $600 (not matching the invoice he provided to my son upon move-out), but he thought that was excessive (you think?!?) and so he only charged $400. Suffice to say, mediation brought no solutions. I am a retired Marine Corps officer. My son is a Marine Corps officer candidate, and one of his roommates is an Army ROTC scholarship student. Both are OSU engineering majors and non-Oregon residents. I don't mentioned this to say they / we deserve a break or some special privilege. Suffice to say these young men know how to clean (vacuum, dust, sweep, mop, etc.). They are being brought up and trained to set examples and lead in harsh environments. We expect that they will be held accountable for the well-being of other human beings, equipment and property. If they said they spent 12 hours cleaning, then I believe them. Moving into small claims court, Judge Keri Smith rules in favor of Pinion. Paul's demeanor in court seemed smuggly confident. His management behavior is encouraged by the court, so I imagine he'll continue padding his profits with arbitrary and capricious charges. We won't be renting with Pinion again. If you do, good luck.

The only decent thing was a prompt email the next day from them…read more They have a strict number of "application spaces" that are first come first serve. They flat out refuse to accept anything beyond that, not even putting anyone into a waitlist. Even after asking if I could pay an additional fee to be placed on a waitlist it was a firm no. Think the red flag here was "first come first serve" If you're not willing to meet potential customers even half way, your not operating a very fair company.

Responsable respectful family run rental company. They have a belief in fair business that I only…read moresee in people from a couple generations ago. They are very by-the-book, but their book is written with the renter's intrest in mind. Only rental company I know of that allows someone to co-sign for only a part of the lease (designed for college students), so a parent only needs to agree to be responsible for their own child's rent. Cleaned our house reasonable well before moving out, and got %90 or our deposit back. Only thing taken out was the cleaning service and carpet cleaning, and recipts for both were sent along with the refund check. If you want to try and cheat a landlord, definitely look somewhere else. But if you want a fair responsible well organized rental agency, these are the guys for you.

Very happy to get the kind of professional respectful treatment I get from Carl and his crew…read more Can't imagine going anywhere else as the rest in my experience are very "impersonal". Carl is just the opposite, and I'm glad

We have had multiple requests for urgent services (including a roof leak) with absolutely no…read moreresponse. We have several problems at our property that I truly doubt the owner has any idea exist. They do not respond to requests, phone calls, etc. They shut off our gas because the owner didn't pay the bills and when questioned they acted as if they had no idea what was going on. HARD NO! Avoid at all costs! If I could give them zero stars, I would.

*This event is from 2 years ago. I don't know if they have changed, but I still fume when I…read moreremember the horrible, unfair and unsafe treatment my roommates and I received from these greedy little monsters.* If I could give 0 stars, I would. Worst property management company I ever had the displeasure of working with. The water pipe in the building I was living in burst in April 2018 and we had to live without flooring for nearly a month - when we moved out in June repairs still were not finished. Company never informed or updated us of who would be entering our living premises and what they would be doing. To top that all off, we didn't even get our full security deposit back. I could go on and on about everything that happened (I'm leaving out a lot of detail to spare my stress) but in sum, the service provided was awful, unprofessional on every level, and unacceptable. They take advantage of college students who don't know better or can't afford nicer places with better service. AVOID!!! I even have a picture of the kitchen floor we had to live with for a month after they removed asbestos which they failed to inform us of doing.