I've been a customer for 2 seasons now, there have been a few minor miscommunications, mostly based…read moreon me being new to having a pool. I also think if you go into Skipper's with a pleasant and reasonable attitude you will receive that in return. I've had weekly, biweekly, opening and closing services. I've had 2-3 trouble/service calls. I think the front office and pool service staff have all been really kind, hardworking people. Most of our business in the beginning was also impacted by Covid/shortages and staffing challenges. I felt they were always upfront, apologetic and honest about the status of things. I've witnessed a ton of customers coming in and getting very unreasonable and often not even listening when the staff is trying to help them. Most of these reviews are really old. Skippers is not that bad!

I contacted them twice for two different pool issues, and unfortunately both experiences were…read morefrustrating. The first time, about a year ago, the person I spoke with was rude and argumentative. When I asked about scheduling someone to come diagnose the issue, I was told they needed to speak with the owner and would call me back. I never received a return call. I recently decided to give them another chance, but the experience was no better. When I asked for even a general timeframe for service, the response was dismissive and unprofessional -- essentially, "it'll happen when it happens." Poor communication and rude customer service make it hard to understand how they continue to stay in business.

We love our Pool! Jake is very professional and knowledgeable and responds promptly. He has made…read morepool ownership a breeze. My pool is beautiful and very manageable. The pool is a fiberglass salt water pool. 17'x33'. we are in Louisville Ky., Pools By Precision opens it in April and closes it in Oct.. Makes outdoor living so fun for the Family. Highly recommend Jake @ (Pools by Precision). Very grateful

From the owner: We are a premier swimming pool company that specializes in designing, building, and maintaining…read morebeautiful and functional swimming pools. Our team of experts has the knowledge and skills to handle any pool project, big or small. We take pride in building long-lasting relationships with our clients and providing exceptional customer service. Explore our website to learn more about our services, and feel free to contact us if you have any questions. Thank you for choosing Pools By Precision!

Our on-demand water heater stopped working. I called for a plumber. He was out the same day at 2…read moreo'clock. He told me that the on-demand water heaters were no good. I needed to replace it with an electric 50 gallon water heater. He told me total cost insulation and labor $1800. I said OK he said you'll have hot water by this evening. Did a phenomenal job taking out the old rep, Plumbing as needed and installing the new water heater just amazing very good service highly recommend them came with a five-year warranty one year labor warranty. I was super pleased. Great job highly recommend.

So very grateful for their willingness to help and fast service. They are always on time,…read moreprofessional, and knowledgeable of how to make repairs!! Stephen Covell and his partner ( whose name I forgot, sorry) were such a blessing to have helped my family today! Thank you so very much

crooked company. crazy high prices. avoid. Tried to charge $1300 to open a pool and clean hottub…read more Inflated prices and the will not settle

From the owner: we wax underarms.read more

Jordan maintained great communication via messaging, text and phone call. We discussed a water…read morepressure issue and he was able to troubleshoot and resolve the issue in a reasonable amount of time at a reasonable price. I found that his arrival was prompt and he went straight to work to resolve the issue. He is knowledgeable and professional. He will take the time to provide options, fair quotes and offers discounts. The best interaction I have ever had with a plumber.

Needed to replace my hot water tank and fix three toilets. Used him before and was happy, needles…read moreto say I am still very happy. Came out and put in a new hot water tank, was very professional, friendly, and fast. Fixed my toilets and also did a awesome job. Very good price and did not try to B.S. me into things I did not need. Still 10 star performance! Recommend very highly!

Above and beyond service with whole crew of plumbed perfect. My plumbing was complicated because of…read moretiny area to work in and how I wanted my lines run. They were pleasant, cleaned up, communicated on every detail. Was pricey I thought at first till I seen what all they actually did. Well worth the money!!

I couldn't have went with a better plumbing company. They were very professional and fast with…read moretheir work but most importantly got everything I needed worked on FIXED and at a great price. I no longer have issues with my plumbing now and couldn't recommend anyone better for all plumbing needs. If you want the job done right definitely go with Plumbed Perfect.