Mike and KT Cooper Heating and Cooling are the finest company on Eastern Long Island. Mike always…read moreresponds immediately to any issue that may happen with my good ole furnance. Mike will always reach out in the spring and the fall for cleaning to prepare for the weather. I highly recommend Mike and his company.

what a great guy. responsible, prompt and incredibly kind and patient person. very fair priced…read more neat and efficient. fixed our boiler issues and followed up. would recommend him to everyone.

I called Mike from MD Plumbing & Heating in regard to my leaking hot water heater. Mike called me…read moreback promptly and was able to fit me in his schedule to swing by and take a look at it. I found MD Plumbing & Heating online and saw all the positive reviews and decided to roll the dice and go with this Company. I have to honestly say I was not disappointed. Mike was able to fit me in & install a new hot water heater in a couple days at a very reasonable price. Mike was very knowledgeable and professional. I would definitely recommend Mike and his Company.

I spoke to a lot of different plumbers and Mike sounded the most knowledgeable and had the…read morecapabilities to do what would be necessary to fix our issue. We had a very shaky toilet that another plumber "fixed" 5 months prior. Mike got down to the bottom of the problem and gave me updates on what he was finding every step of the way. There were some major issues that needed to be fixed and Mike did not take any shortcuts, he was very transparent from start to finish. Our flange was rotted and Mike removed the broken flange put in a new flange set in concrete. He put in a new toilet and sealed it with silicone. We were charged $145 and hour + the price of supplies. It was worth every cent to know that everything was done properly this time around.

Bad Plumber, whose name is Edwin, completely botched a bathtub install. The miserable lying…read moresellers, whom I do not wish well, had removed the tub drain so that only the shower could be used. When I took a bath, the reason became obvious: the tub drained into the living room. The large volume of water was too much for the leaking pipes. ARRRRRGGGGHHH. So I replaced the tub with a bigger, deeper tub, and hired Bad Plumber to install it. He claimed that he repaired the leaking pipe. That was a lie. I took a bath, and it leaked again. Bad Plumber said that he would fix it. He did not return. So I called Roto-Rooter, because they guarantee their work. And they're a well-known company. Mike showed up on time. Gave me an estimate. It wasn't too bad. THEN he claimed that he needed a helper to thread a pipe through the ceiling, and no I couldn't do it. The other guy was going to cost an additional $450. UGH. For HOLDING A PIPE. He also insisted on replacing the bath fixtures. More money. Smh. They were brand new. So Mike did fix the leak. Months later, it's still holding up. But...he didn't want to replace the Sheetrock he cut out of the living room ceiling. He was going to just leave me WITH A LARGE HOLE IN MY LIVING ROOM CEILING. I told him that was unacceptable. He told me he's not a "drywall guy." I insisted he replace it, and he did, begrudgingly. He removed three panels from the bathroom wall, and didn't replace them, because "he's not a carpenter." They're still loose, because I can't quite get them back in. He left the old pipes and debris LYING ON MY DECK AND THE GRASS. I guess he's "not a garbage man" either. I should not have to clean up after a "professional," but I did. So....plumbing work: Excellent. No complaints. Mess left behind, extra helper nonsense, and sulking over the ceiling: Poor.

They were very fast, thorough, and repaired my plumbing issue below budget. No issues with the…read morerepairs to-date.

Josh was so amazing- came on time and analyzed the situation with the clogged toilet and quickly…read morefixed the problem. They were priced fairly and were so very helpful! Will call them again to install my back bathroom tub faucets soon! Highly recommend

This service professionally and accurately assessed my basement ceiling, which was coming from the…read morecracked pipe in the laundry room on the main floor. The cracked pipe was due to defective workmanship from the original construction of this 4 year old condo. South Shore arrived promptly, put in the newly cut pipe and was reasonably prices. I would use them without hesitation. Very impressed.

Shinebright Plumbing I contracted with Shine Bright Plumbing…read moreand Heating LLC, located in Rocky Point, NY 11778, to repair a water leak in the floor of my shower. Chris Tirman, the owner, came and gave me a price of $2500 to rip out and replace the shower pan. Chris completed the repair in October of 2021, and I paid him. He suggested that I wait to use the shower until everything had dried. After five days, I used the shower. While using the shower, I noticed that water was pooling on the floor because the floor was not pitched correctly. I called him to let him know that the shower had standing water after I used it. Eventually, he returned and checked it out. He agreed that there was a problem and he would be back to fix it. After many months of calls to him with little or no response, I called him to let him know I would be taking him to Small Claims Court as his work was defective. In August of 2022, I was issued a judgement against Mr Tirman and Shine Bight Plumbing and Heating in the amount of $2500 through the Brookhaven Town Small Claims Court in Patchogue, NY. Unfortunately, Mr Tirman has refused to pay that claim. My suggestion is that you choose another plumber to fix any problems you may have with your plumbing issues.

We recently moved back to Long Island from the city into an older home and have been doing some…read moreplumbing upgrades over the past year. We found Chris and he has been absolutely awesome to work with. He's incredibly punctual and responsive and the work is the absolute best quality. He did a great job installing water lines to an outdoor shower location as well as installed a slop sync with sump pump in our basement. The pricing was very fair and the work was done efficiently. Recently we upgraded our Gas Dryer. I stupidly paid for installation of the gas line by Home Depot and they sent techs who did not do the job well at all and left me with a gas leak. I was able to text Chris about the problem and within an hour he was here to fix the shotty work of the installers. I should have just utilized him to begin with. Chris is now our go to plumber for anything water or gas in our home. I've seen through social media that he is also taking on some really impressive projects an is forward thinking around new types of plumbing technologies. I would highly recommend him to anyone looking for plumbing working in the Nassau/Suffolk areas.

Werner Plumbing has come to unclog our toilets several times. Every plumber was courteous,…read morerespectful clean and efficient. Mary in the office was very easy to deal with and got me on the schedule immediately.

Mary insisted that I needed a whole new faucet because they couldn't get the parts. She sent over a…read moremoron who didn't know what he was doing. He installed faucet which leaked again after a few days. They another moron to clear a drain outside. He put a hose in something which wasn't a drain without knowing where it went. Last straw when I spoke to her husband the owner about another leak he told me shower head needed to be replaced which involved knocking down a tile wall. My handyman fixed it in 45 minutes. They lie and then cheat. They put in a faucet which they told me was sigma which was actually a cheap knockoff. Stay away from this company. They are dishonest and incompetent.

very impressed so far. my parents needed to replace their heating cooling system but ended up…read moremoving out to CA unexpectedly to watch my newborn while i worked (awesome parents i have). they had gotten three bids before they left and all seemed reasonable. i called them all and ECM stood out for me because the owner's son seemed to have some deep knowledge about the products available on the market - more so than the other bidding company. his dad had bid two brands for my dad and could have easily sold either brand to me but took the time to explain to me why the cheaper brand was actually a much better fit and value for my dad's needs even though my dad originally wanted the other brand. he was very logical and clear. i was also impressed that of the three bids this firm was the only one on the BBB. and unlike the other bids ECM only requires 10% down which makes a lot more sense to me than the 50% down that the others require. i think 50% down is ridiculous. companies come and go overnight in this economy so i'm not putting 50% down on a $6k-$8k purchase for anyone. i'll post again once the job is completed to let you know how it goes!

I Have no doubt he cheated us from the very beginning. We have had to replace our ceiling for the…read moresecond time due to leaks from a brand new central air system that Sean had put in. To be honest I never thought we needed a new one but i trusted him because he's our neighbor. What a mistake!

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

GallettAir's work is absolutely phenomenal! I live in a split ranch and had a central air system…read moreinstalled. From the initial assessment by the owner, Carmine, all the way through the installation and follow-up, their service was second to none. Carmine was thorough, thoughtful and honest. John, Rich, Mike and the entire crew were an absolute pleasure to have in my home. They worked incredibly hard and went above and beyond to ensure everything was done perfectly and that we were completely happy. I have worked with contractors for over 20 years and have never met a team as wonderful or trustworthy as this one. If you're looking for HVAC experts, there is simply no other choice. GallettAir is hands down the best!

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

I bought a new Water Heater and was very pleased with their service. The plumber answered all…read morequestions and was very knowledgeable, friendly and helpful. Reasonable pricing too. Would definitely call them again.