I've been coming to ZEN for years. Wonderful customer service and my nails always look gorgeous!!read more

service was great!! it was very calm and the atmosphere was great! I would definitely come again!read more

Lily and I got nails done here today and I can safely say this was the absolute worst experience we…read moreever had with nails. Despite an appointment, we waited about 30 min to start. There were several people who came, waited and left because the crazy guy that works here basically kept saying yes to all walk ins and phone calls, while only 3 people total worked the place on a Sunday afternoon. This included a sweet teen who came with her Mum and friends for a birthday mani/ pedi treat. It sucked! The crazy dude also has anger management issues - he was ridiculously rough with my sisters feet. Any time she asked him to go slow; he would make a face and ignore her. When her got to her hands, she told him to slow down again and he basically got up, threw down his instruments and said someone else will do it for you. At this point, we paid and left - because he had now started screaming at his coworker in a different language, and she was in tears soon. People were shocked and just watching. My nails were half done when we left and I still paid for them. The place is very expensive for the service we received - $55 for a lavender pedi with a 15 min massage. The massage just had the lady rub her hands over the same part of my legs for 15 min, completely disappointing. The shape of my nails is like an inverted spoon. Lily's nails look like someone bit her. Never recommending anyone go here, honestly. I know I'm never ever going back.

Stumbled upon the nail salon on a Sunday- came back for my second visit and love getting my nails…read moredone by Mia!

I really cannot say enough about this nail salon. Everyone is so kind and friendly but the most…read moreimportant thing is they do an amazing job and the price is very consumer friendly. Just try their services once and I guarantee you will be coming here for years.

I am incredibly disappointed with the service I received and the outcome of my nails…read more I've attached the referenced photo I showed the nail tech. Before she had even sat me down, I asked her if this is something she could do. She said "yes, I can do that". I came in for a fill-in and color change. She filed my nails, but I noticed she didn't ask me what shape I wanted or if I wanted my nails filed down. She did ask me how many colors I wanted my nails. I said "5". She said "how many colors?" I said"it's a different color each finger, so 5?" She said "too many colors" I said, "oh okay, 3?" And she didn't respond. My sister came over to check on how my nails were. I showed her the picture I wanted and she said it's cute. The nail tech said "too many colors" to which my sister said "it's not too many" to which the nail tech didn't reply. She told my sister to go grab the neon nail display and bring it over. Didn't ask her - told her to do it. The nail tech told me to pick from there. I was thinking "great this is exactly the colors I wanted". So I picked 3 because I thought that's what we had agreed on. She asked how many and I told her. She said "too many, pick 2" I was like "....um okay" and picked 2. She walks away, comes back with a basket of the detail nail polishes. She tells me to pick from there. I said "I want neon colors." These colors were purples, reds, whites, etc. not what I was wanting. She said "it's a design so it needs to be one of these" I replied, "I thought I was picking from this neon display you told me to pick from" she sighed and asked what colors I picked the two and she walked away. Finished the job, I paid $60 and gave her a 20% tip. After leaving, I started noticing that my old yellow polish is still on my nails. They're different shapes, the French tip is messy. Less than a week later, my nails started lifting. I can usually make my nails last an entire month!! Less than a week is insane. I tried gluing a few back on but it was a waste. Incredibly disappointed and will not be returning.

I hate to leave bad reviews but I was just very upset by my experience here. While I understand…read morethat you might get hit with the file or drill once or twice, the lady working on my nails was very rough with me. She kept hitting my skin and I have multiple spots on my hands that are hurting badly. When she was just about done, the lady informed me that she had a bad encounter with a customer beforehand, in which I finally understood why she was being rough with me - but that's no excuse. My acrylic nails are also not filed correctly whatsoever. When you're paying $70 for acrylics that are just a solid color, you expect to have better care.

They were so kind and you can walk in you don't need to schedule an appointment. Me and my friend…read morewent together and they only had one person doing acrylic so we had to take turns but they were so kind about it. The quality is really good I got a fill and they are super sturdy. The vibe is so calm and quiet and they are super kind and will talk with you.