1. Paradise Energy Solutions

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Hagerstown, MD

Paradise Energy Solutions

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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5 years ago

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Celestial Solar Innovations - Panasonic panels soaking in some sun in Ellicott City.

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If you work full time and have a family, I would definitely recommend Celestial Solar…read more Choosing Celestial Solar has been one of the best decisions that we have made so far for our new home. As a family of 4 with 2 full-time working parents and 2 babies under two, Celestial Solar's support was nothing short of amazing for us. Jim and team are a good mix of professional and knowledgeable, and have been (and still are) genuinely nice to me and my family. They understand the complex nature of adding solar panels to your home and provide accurate estimates, recommend the best tech for your situation, walk you through the entire process, and have an awesome installation team who were efficient and installed everything without any hiccups. The extra support they also provide by completing permit paper work and communication on your behalf, mixed with the professional, yet fun, installation workers that my kids really liked, made this experience great for me and my family. We are now a few months into running our system and we have been overproducing energy, while Jim and team still keep in contact to make sure that everything is running smoothly.

Very easy to work with, Jim (the owner) was very easy to work with and plan with. Answered all of…read moreour questions and was very prompt with responses whenever a new one popped up. Gave us honest opinions on panel quality, recommendations, and laid out work expectations given their experiences working with the utilities. Installation was completed across 2 days due to the # of panels, they were very courteous, prompt, and efficient in getting the work done. We didn't have to hound Pepco or do anything additional, Jim handled it all for us. Our production for March 2026 was 1.3 MWh, electric bill was $8.94 (for cost of connecting to the grid). If you are considering solar, definitely give Celestial a call!

Green Brilliance - Solar with storage battery installed inside the garage - Odenton, MD

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We had our solar panels installed by Green Brilliance in late 2025, and I cannot say enough about…read morethe quality of the installation itself. The crew was professional, efficient, and kept to their timeline exactly as promised. From the moment they arrived to the moment the system went live, everything ran smoothly. We had one specific goal: to have the system up and running before December 31. Green Brilliance delivered on that promise without a hitch. Watching the crew work from my living room window, and then seeing our system go live right on schedule, was genuinely exciting. We are already seeing a meaningful difference in our monthly energy bills, and we are looking forward to the summer months when we expect to produce significantly more energy and rely far less on the grid. If you are considering solar, the installation experience with Green Brilliance was everything we hoped it would be. The team was responsive, organized, and clearly knew what they were doing. We are proud to be generating clean energy and glad we made the switch.

I'm disappointed with my experience with Green Brilliance LLC and hope they improve how they…read morecommunicate with customers. My main concern is that I was not clearly informed about the standby charge that can apply to solar systems over 15 kW. This ended up affecting the financial side of my system more than I expected. In my view, this is an important detail that should have been explained more clearly during the sales and planning process so I could make a fully informed decision. Since raising this issue, I have also been frustrated by the communication. Responses to my emails have taken several days, and the issue still has not been fully resolved. When you are dealing with a major purchase like a solar system, timely communication and clear follow-up really matter. What has been most disappointing is that I still do not feel the standby charge issue has been properly addressed, and I have not seen much willingness to take responsibility for the lack of disclosure upfront. I understand that not every issue is simple to resolve, but I would have appreciated more ownership and a more proactive effort to work toward a fair solution. I believe Green Brilliance has an opportunity to do better by being more transparent about utility-related charges, especially for larger systems, and by improving responsiveness when customers raise concerns after installation. I'm sharing this feedback in the hope that it helps future customers ask the right questions and encourages the company to improve its customer communication and accountability.

Paradise Energy Solutions - solarinstallation - Updated October 2026

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