Very easy to work with, Jim (the owner) was very easy to work with and plan with. Answered all of…read moreour questions and was very prompt with responses whenever a new one popped up. Gave us honest opinions on panel quality, recommendations, and laid out work expectations given their experiences working with the utilities. Installation was completed across 2 days due to the # of panels, they were very courteous, prompt, and efficient in getting the work done. We didn't have to hound Pepco or do anything additional, Jim handled it all for us. Our production for March 2026 was 1.3 MWh, electric bill was $8.94 (for cost of connecting to the grid). If you are considering solar, definitely give Celestial a call!

Our experience with Celestial was professional and courteous from beginning to end. Never felt like…read morewe were being "sold" anything rather very informative about the service and what to expect. The installation team was more than efficient and easy to work with. Only down side is that the app is so addictive!!

When we got into the market for solar everyone in our community recommended Key Solar. It didn't…read moretake long to realize why. Our salesperson was Jesse Carl and he went over the offerings very thoroughly and gave us a clear and concise presentation. We were told everything to expect and most importantly, what was NOT included. There were literally no surprises when it came time for installation. The payment invoice we easy to understand and every step of the way was explained to us. For those just starting the solar journey, there's a lot of communication that happens between the solar company and your utility company. Jesse and his team handle ALL of it. You just sit back and let the magic happen. Once all the permits and paperwork are handled you are given your app login and you can track your production. Honestly, this was one of the easiest and pain-free processes we've experienced with something at this dollar amount.

I decided to research having solar panels installed on our house earlier this year. We have 2 EVs…read moreand were looking for a way to offset the energy used plus invest in our house. I spoke with a total of 6 companies. Jesse Carl, the sales rep for Key Solar, was by far the most responsive, accommodating, and offered the best price and panel/ inverter options. Post sales Jesse was quick to respond whenever I had a question. Approvals were a breeze since Jesse took care of it, and the install team were all nice and respectful employees of Key Solar. I also love that the install team takes great pride in their work and it shows in the details, for instance installing power conduits unobtrusively so it blends in with the existing house structure. Installation did take a while to complete since I had several panels to install and added critterguards, but Billy the Operations Manager was responsive and did a good job getting everything scheduled. Only complaint I have is not loading up the south side of the house with more panels; looking at the data the south side produces twice as much energy as the other locations on my house. If you are considering solar, go with Key Solar and be sure to load up the south side of your house with as much panels as possible!

We had our solar panels installed by Green Brilliance in late 2025, and I cannot say enough about…read morethe quality of the installation itself. The crew was professional, efficient, and kept to their timeline exactly as promised. From the moment they arrived to the moment the system went live, everything ran smoothly. We had one specific goal: to have the system up and running before December 31. Green Brilliance delivered on that promise without a hitch. Watching the crew work from my living room window, and then seeing our system go live right on schedule, was genuinely exciting. We are already seeing a meaningful difference in our monthly energy bills, and we are looking forward to the summer months when we expect to produce significantly more energy and rely far less on the grid. If you are considering solar, the installation experience with Green Brilliance was everything we hoped it would be. The team was responsive, organized, and clearly knew what they were doing. We are proud to be generating clean energy and glad we made the switch.

I'm disappointed with my experience with Green Brilliance LLC and hope they improve how they…read morecommunicate with customers. My main concern is that I was not clearly informed about the standby charge that can apply to solar systems over 15 kW. This ended up affecting the financial side of my system more than I expected. In my view, this is an important detail that should have been explained more clearly during the sales and planning process so I could make a fully informed decision. Since raising this issue, I have also been frustrated by the communication. Responses to my emails have taken several days, and the issue still has not been fully resolved. When you are dealing with a major purchase like a solar system, timely communication and clear follow-up really matter. What has been most disappointing is that I still do not feel the standby charge issue has been properly addressed, and I have not seen much willingness to take responsibility for the lack of disclosure upfront. I understand that not every issue is simple to resolve, but I would have appreciated more ownership and a more proactive effort to work toward a fair solution. I believe Green Brilliance has an opportunity to do better by being more transparent about utility-related charges, especially for larger systems, and by improving responsiveness when customers raise concerns after installation. I'm sharing this feedback in the hope that it helps future customers ask the right questions and encourages the company to improve its customer communication and accountability.

Astrum/Direct energy is horrible do not use. Our solar has been down for the past four months…read more(summer where we over produce) to this day I still do not have a working system. They will not help. My contract says that our system will be "monitored and maintained by Astrum" and they have in the past system went down I was notified and resolve promptly. I was told monitoring is the customer responsibly. Not per our contract, which they had to agree. If I did not know that in our contract, they would have done nothing. I am $700 electric bills and paying for solar. NOT GOOD!

I had solar installed in my home about 6 years ago. Getting service for microinverters was a…read moreserious problem. Communication between the company and their contracted service provider and that companies sub-contractor was a nightmare and although my overall production was down 15%, too bad, the overall production met the minimums guaranteed by contract, despite their failure to do required maintenance for faulty parts, my loss. * Now, I have yet to see my SREC payment of $1,600 they claim was mailed two months ago. I called a month ago and was told Massachusetts customers had a problem with checks but wait a week. I did. NO CHECK! * I called 10 days ago and was promised their "special finance group" would investigate and get back to me. Still no word, no promised call back, no check. * Called today, same story except a claim that the "special finance group" was backlogged but service rep promised she would message that special group again to get an answer. Regardless, this is two months, NO CHECK!

Josh is a friendly guy and has great customer service but stinks at actually doing work…read more I had a busted line on a water heater and asked him to come take a look; the water was turned off to prevent the spray. He came, tightened the screw, and replaced nothing not even testing the water worked. I spoke to him on a Friday night as a tenant complained the water was still not working and he promised to come out the next day at 4pm The next day he was incommunicado and then at 2pm told me he will not go. I think that's ok but: 1. You should not promise to come and give me time to find someone else since it's an emergency and someone needs water. I also drove an hour to meet him and he canceled on me. 2. Not testing something works or not is the fundamentals of fixing something. He came, tightened a screw and charged me 100. A plumber need to actually make sure it works... I think find someone else reliable. I rather deal with a less friendly guy who fixes stuff.

Josh came out to our house, after out basement was flooded with a burst pipe. He quickly…read moreidentified the area where the pipe burst and affected a timely and effecient repair. We had the water back on quickly and his work was excellent. He also cleaned up after he was done and did a really fine job. We will use his services again. It was a really good experience during a very trying time.