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    Paradigm Endodontics

    5.0 (3 reviews)
    Open • 8:00 am - 5:00 pm

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    Danbury Dental Group Affiliated with The Smilist

    Danbury Dental Group Affiliated with The Smilist

    4.0(28 reviews)
    0.0 mi

    I have been trying to get this office to pay me what they owe me for awhile now. I have called and…read morecalled.. It will be a year in September they have promised me the money. They agree they owe it. Two weeks ago I gave them my checking account information. AGAIN. Today I was told someone shredded it by accident?!?! Dr. Tseng and Annie were lovely to me when I went there. However, their new manager, Jennifer is not. She informed me that she has only been there only three weeks, was on overload, and wasn't there last year when this occurred. Of course, that doesn't mean the debt is absolved. I didn't understand her thinking about that..it makes no sense. Then, I suggested I come in. She said you can come in all you want but no one can help you. What? Then why take my information if no one can help me? I would hope in this same situation, I would be solicitous, understanding and apologetic. All of which Jennifer was not. Put a call into Annie.. still waiting.

    I honestly don't even know where to begin. My visit started off fine--the dental hygienist seemed…read morenice, polite, and genuinely sweet.But halfway through the appointment, that completely changed. In my personal experience, the hygienist's attitude flipped out of nowhere. Instead of maintaining the same kindness she began with, she started mock what I would say and ask condescending question . Not just once over and over. I couldn't believe I was sitting in a professional medical setting being spoken to that way. It was uncomfortable, humiliating, and honestly baffling. I was literally stuck in the chair while someone who is supposed to be a healthcare professional acted like I was a joke. By the end, I walked out feeling worse than when I walked in. A dental office should make patients feel safe, respected, and cared for not embarrassed. During my appointment I felt all of those things. In my opinion, the behavior I experienced was completely unprofessional and unacceptable. I will definitely not be returning, and I'd strongly suggest anyone who values basic courtesy think twice before booking an appointment here. ABSOULUTLEY UNBELIEVABLE!!

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    The Greater Danbury Center for Endodontics

    The Greater Danbury Center for Endodontics

    4.8(4 reviews)
    4.3 mi

    I hate the dentist. Any and all dentists. One of my best friends is a dentist. And I'm still full…read moreblown panicked when I walk through her door, and she is brilliant. And then she referred me in 2018 to Dr. Mascia for TWO root canals; so of course, I avoided scheduling that appt like I had the plague. Here's the amazing part--I just completed my first root canal in just one hour. From the moment I met Dr. Mascia, who introduced himself as Phil, I felt my anxiety decrease. He was so supportive of all my anxiety and answered all my annoying questions with pleasure. He was comforting and gentle and has a brilliantly witty sense of humor. So now I can say I KINDA hate the dentist... what a miracle worker this man is. Worth every moment and every penny. You won't be disappointed.

    This was an amazing technical experience in dentistry. Of course I needed a root canal in a…read moredifficult location on the rear of my mouth. Dr. Joon was very detailed and thorough throughout the procedure. Very caring and methodical. 3 roots turned into 4, one being hidden and needed to be found. She was an artist in finding all 4 and finishing the job. Making the job even more difficult was drilling through my crown and the addition of calcification of the root. In my opinion she is one of the best in the area. Her supporting staff from the front desk, Amy, to her assistant, Allaya, were very professional and caring. Highly recommend this group.

    Paradigm Endodontics - endodontists - Updated October 2026

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