Friendly attitude of staff and therapists. Husband always thought meals were tasty. And while…read morehealing from broken back and ribs, being stuck in bed kept him from participating in activities, he thought the aids attended him well.

I was admitted last year after spending 6 weeks in ICU/Critical Care. I was desperate for a…read morenext-step place to go for recovery. I was very weak and unable to do much for myself. This place gave strict instructions about me participating in their PT & OT programs as required or I'd be discharged. Frightened by their demands, I tried with all my strength to participate. Their CNAs were not the best and their therapists were not much better. I could barely walk, much less stand up. I was discharged on January 1st, as Blue Cross Blue Shield discontinued my coverage effective December 31st. I had nowhere to go. I was brought home to recover with oxygen, walker and wheelchair. It took 10 months to gain strength and be able to function on my own. During this period my husband had to be placed in a facility for dementia, as I was not able to care for him. The whole experience was quite unpleasant. The one specific incident I will share about my stay at Cypress Pointe was the morning I had had a bowel movement. I called for a CNA to come change my diaper. Upon entering my room she said, "What do you need?" in a short and bothered tone of voice. I explained the situation to which she replied, "Oh, no! My shift is about over, and my husband is waiting in the car for me. I'll have to get someone else to come." She left and came back in about 10 minuets stating that she wasn't able to find another nurse to come. Being quite unhappy, she began cleaning me up. In the 10 minutes that she was gone looking for another nurse to handle the issue, she could have already done the job herself. This was just one of other incidents I experienced at this facility.

Rn Lisa Holman Warm,caring, very loving with patients…read more My 81 yr old brother is one of her patients.

Park manor offer nursing and rehabilitation at the same facility. They need to separate the two…read moreservices. These combinations of services is total chaotic.

While I feel that many of the staff really did care...I found that the right hand didn't know what…read morethe left hand was doing much of the time. Over the 5 months that my Sister was there...I went home frustrated in tears a lot! Places like this depend HEAVILY on Family involvement and advocacy...I feel sorry for the people that are just left there on their own...especially if there are multiple health issues. For just simple things...I had to make sure that my Sister did Physical Therapy...that someone helped her brush her teeth...and use the potty... My Sister contracted Pneumonia and was found unresponsive within 3 days...I don't blame them per se...I know that there wasn't much to be done in her case...but it does make me scared when I think about growing old and that I may have to be in a place like this some day...

This is a terrible horrible inhumane place to have your loved ones or to be employed with I seen…read morefirst how they treat the residents in this facility. I was employed there for a while and I was targeted because I would speak up against a lot of work place bullying and resident neglect.. I was not liked by none of the management staff..The "ADONs" on all the units don't care if your loved ones live or die and it's really sad..I've been a CNA for 8 years and this place is by far the worst place I've even seen..I've had conversations with many of the families that would come visit their loved one about reporting this facility to the state..the food sucks the residents will tell you how bad they dislike the food the meals would came late majority of the time and it's always nasty and cold and don't even follow some residents food care requirements some residents will try to run away because they hate it there..The management staff are y'all sleeping with each other behind closed doors they target certain employees (pretty females) the bully and mistreat them over how they look not to mention the nepotism in this place is crazy how they talk to staff residents and family members is unbelievable and unacceptable if you have loved ones in this facility I would advise you to get them outta there they are being abused neglected overall mistreated especially on unit 300 I wouldn't put my worst enemy in this place..oh make sure when you go visit your family member that u check to make sure they don't have 2 diapers on and make sure they get the right medication because at Memorial City they give the residents each others medicine..When I was working there I promise you I was taking care of the the residents as if they was my family I don't like the mistreatment of ppl in no type of way and I'm leaving this review to give yall some understanding about this facility it is a 0 star rating it's no good it's no good and I hope they get better management bcuz wymona(DON) is not good she doesn't care about how ppl are treat both ADON APRIL AND TRIMISHA don't care about your loved ones they sit in the conference room all day talking about the nursing staff with no concern about the health and welfare of the residents..this place needs a change in management because NOBODY CARES this place needs to be reported for negligence..Not to mention the fact that it's never no clean linens to care for the resident I had to dry a resident off with a gown after her shower do to the lack of supplies this facility has wipes are even limited to 1 pack per employee for the shift IMAGINE THAT not having the appropriate amount of supplies to provide the proper care that the residents deserve and families are paying for it's really sad to even see this happening to elderly people it turns my stomach put 1 star because it's required when writing a review but baby I wouldn't give this place NOTHING

I love Compellling Professional Healthcare. They are very professional and well educated in their…read morefield of work. They treated me and my family very respectful. Highly recommend

From the owner: Home Healthcare That Makes A Difference…read more We believe in providing the highest quality home healthcare services that promote healing and independence in the lives of your loved ones. Compelling Professional Healthcare Agency is committed to hiring only the most experienced professionals. We've been providing peace of mind to families for over three decades. Every private caregiver we hire comes from nursing homes, hospitals, private duty care, rehabilitation centers, assisted living facilities, or skilled nursing facilities with exceptional training. All of our home health care services are personalized based on our client's specific conditions and needs.

Encore caregivers do an excellent job the only comment that I I wish they accept phc traditional…read moreMedicaid or Community attended services as far as payment options for people with disabilities people elderly as a payment option

This company called encore caregiver was so amazing, their caregiver was awesome, in time of…read moreemergency care, housekeeping, laundy. 24 Hours care for your loves one, elderly care, companion , etc they have verified caregivers, I can recommend and refer this company ( encore caregiver ) to anyone. Infact they are no 1 in houston Texas. kudos to you guys .

My grandfather in his late 80's was transferred here to rehabilitate after a hospital stay. He has…read moresevere COPD & is on oxygen and needs nebulizer treatments several times a day. When he arrived here, he was given a very noisy oxygen machine which popped error codes 24 hours after being on it & was still not given any nebulizer treatments. He was in bad shape. Their pharmacy was also out of one of his COPD meds so he was off of that too. He was gasping for air & in the worst shape I've ever seen him in. We brought up concerns of this oxygen machine & lack of nebulizer treatments so the oxygen machine was finally switched out. We had to constantly push for the nebulizer treatments as the nurses were not consistent with giving them. They never gave him 2 of his other prescriptions that he absolutely has to take daily & never received after being there 3 days. The only did PT in his room once & only did arms (he was there to start walking on a walker again). They didn't give him morning meds because he was sleeping. He still hadn't received them when the day was halfway over. The nursing staff has attitudes when you try discussing anything with them or when asking any questions. This place is FILTHY and in need of both a deep clean, repairs & paint. So bad that the gas station restroom next door was a better option than using their restroom. We couldn't get my grandfather out of his bed area to be discharged because his roommate's wheelchair died in front of the bed area. There were dirty, wet sheets in the doorway when discharging as well. The place was nasty. My grandfather is in better shape at home than this place as he is back on his regular medications. I was the one who helped him walk again. The staff there did nothing to improve his status. It's such a disappointment.

They have caring staff and they work together to resolve any issues. Great therapy teamread more