Excellent job getting us in right away. My RV on a Freightliner chassis was not inflating the…read moreairbags. Made it impossible to drive back to the Midwest They got right on it and figured out that the valve was faulty and ordered the replacement. Awaiting for overnight shipment to arrive and have it installed. Were nice enough to allow us to stay in their parking lot overnight.

My new M-2 needed a service and a minor recall taken care of. Went in the day prior to my Saturday…read moreappointment to see if it was possible if I dropped off at 7:00 AM to pick up before noon (10:30 if possible) Stephen, the shop foreman talked with Zehn the service adviser for Sat. & explained my situation. At 9:30 Sat. morning I received a call from Zehn telling me they were on track for a 10:30 pickup! I was so pleased I even went back and thanked the tech (Jon) Excellent service and customer service

I worked with Mike to buy a yanmar VIO35 from him ,He was great and very accommodating and beyond…read morefair,went the extra mile to get me two extra buckets for the machine Thanks again Mike Bigley

This company is outstanding, they donated a zero turn lawn mower to our Knappa Kids Youth athletic…read moreprogram! Well done, supporting youth sports for years to come.

If you live in Portland, there are probably trees in your neighborhood or in your yard. Arborists…read moreknow how to safely climb them and give them a healthy hairstyle. Sometimes trees get too big for the spo,t or too old, or a weather event battles them. FMI is the regional source for professional arborists and you can shop there too. It is a level up from the hardware store for clippers, saws, and some yard maintenance tools. They are the source for the awesome Hasagawa three leg orchard ladders. They are made in Japan with the most beautiful welds. They are aluminum - very lightweight to carry. They are beautiful. They do have the expensive, lifetime guaranteed, Felco pruners from Switzerland. If you climb rocks for fun - think Smith Rock - they have a larger selection of climbing ropes, ascenders, descenders, and harnesses than any local outdoor store. Petzl is their main brand. They also have arborist belts from Buckingham. If you need long rope, they can provide it up to 600 feet. They have a huge indoor warehouse by their showroom. They have a large lot filled with machinery. If you were a landscaping company or a tree service company they have machines for you to buy. They have grinders, skids, lift trucks and more. The staff is knowledgeable but they are used to dealing with professionals, not so much homeowners.

Joshua has been a solid communicator throughout, and gave me options along the way. He was…read moreunderstanding and didn't give me a hard time about my car

Would give "0" stars if that was possible!…read more Avoid this place at all cost! They had a family members truck for 6.5 months! Kept getting the run around from the very beginning, the transmission or turbo still hasn't been delivered, been super busy. Horrible at communication, horrible customer service. Finally got truck back, worse off then when truck was dropped off. It looked like old rusty parts were put on vehicle verse the new stuff he said he bought. You are better off taking your huge pile of money and lighting it on fire! At that point you would be out money but still have a vehicle! Please don't take your vehicle here!!

A+ rating from us! Excellent service. It was a the Thursday…read morebefore Memorial Weekend, 2017. While traveling, Our Caterpillar diesel-driven motor home had issues near The Dalles, Oregon. The team at Peterson Cat in The Dalles inspected our engine. Brian arranged servicing for our motor home at Peterson Cat in Redmond, as we chose to continue on. Their service was excellent in The Dalles. Donny Darst, the service manager at Peterson Cat in Redmond ordered parts, set aside time for our appointment, 5 days in advance. Our mechanic was Tom. His knowledge and skills are exceptional. He determined that the suspected problem wasn't the culprit, and knew what the issue was. We have a 3116 engine, a 1992 model. Most work had to be done while laying down on one's stomach, & working forward & below. That was done for long periods of time. Other techs that assisted in the repair were top notch as well. We 'camped' there for 2 nights, as more parts needed to be ordered. The parts arrived promptly as promised. While staying there, water & power were supplied. Much appreciated! They covered our carpet & surrounding the work area. No mess at all. They were even mindful that we had our kitty cat in the motor home with us. All employees, both in shop and in office - were very nice & helpful. The motor home ran wonderfully on our drive home, all 307 miles of it. Our service experience was above and beyond good. We definitely recommend Peterson Cat in Redmond, Oregon to anyone in need.

These guys rock. The work was quick and was done well. Now if I could just get the rest of the car…read moreworking as good as the transmission! Make sure to say hi to their dogs!

Decent work for decent price. He replaced my glow plug relay. The new one was bad and he replaced…read moreit again quickly, without a hassle. The owner could really "update" his personal manners. He seems on edge and aggressive. Most of what he says is reasonable information if he could say it without making it seem like he is attacking you in the process. I would like to recommend this mechanic but unfortunately I can not. It's a customer service industry. Don't make regular, unassuming customers feel like they are causing you problems by being there.

Advanced Northwest welding has helped me with a few different projects and so far all of them have…read moregone smoothly and professionally. I really appreciate the work they do.

Update: On June 16th, I was driving to Belknap for my birthday and went to pull into to Sahalie…read moreFalls and my car wouldn't go into park and the ATS light came on. It wouldn't shift into anything but neutral. Then the brake lights and turn signals went out. On June 18th, I got the car to Subaru of Bend. It was there until July 28th because the wire harness that Advanced Northwest Welding had install had blown out the BIT computer unit - and they had to disconnect it or the issue would continue. On May 26th I had a hitch installed by these people. At the time the installer didn't appear to know what he was doing or how to install the wire harness. I was sitting there watching the install and could hear everything. Not only did they not install the proper wire harness for my car; they installed it incorrectly. Not only was my trip ruined, but they damaged my car. All of which cost me a lot of money and time. Not to mention the fact that this could have caused my daughter and I to get killed. The owner is terrible to deal with. Unless I get every penny of my money back - I plan to take her to court.

I can't recommend Dale's enough. The work they do is excellent and their prices are fair. They've…read morebeen taking care of my RV and my car for me. I recently had to have my driver's side window in the car replaced because someone had broken in, and the glass they received was scratched. They installed it so I wouldn't have to drive around without a window (during rainy weather) while we waited for the good one, then installed the new one without charging me for additional labor. They are a mechanic you can trust, and I'll be taking my car and RV to them from now on!

You guys are terrible!! There was a part of an old coil left in my cylinder, after getting it…read morereplaced we couldn't get the spark plug out, took an hour to scrape out!! Radiator is already bad. And way overpriced for this awful place.