1. Papeterie de l'Est

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Montreal, QC

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Papeterie de l'Est

3.6 (7 reviews)
InexpensiveOffice Equipment
Closed • 8:30 am - 6:00 pm

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Bureau en Gros

Bureau en Gros

2.0(3 reviews)
4.6 km•Saint-Léonard

There is never anyone there to help you. I have gone on several occasions looking for specific…read moreitems and I was stuck going through every single aisle because there was no employees to help me with the item I was looking for.

Subject: Official complaint regarding Store #74 (Jean-Talon Est) - Unacceptable behavior from Store…read moreManager VincentTo Corporate Customer Service,I am writing to file an official complaint regarding an extremely frustrating and unacceptable customer experience at your location at 4625 Rue Jean-Talon Est, Montréal (Store #74). As a long-time customer for printing services, I have never experienced such a blatant lack of professionalism.The events occurred as follows:Saturday, September 19, 2026, at 9:00 AM: I was the very first customer of the day at the large-format printing department. The store manager, Vincent, and a copy center employee named Kim were standing there chatting. The store was completely empty.Unjustified refusal of service: Manager Vincent bluntly told me that he could not take my order and told me to "come back tomorrow or Monday" without any valid reason. I had to repeatedly insist just so they would take my order while they continued their conversation.Abusive delays: Even though they confirmed the printing machine was working perfectly, they imposed a 3-day delay (pickup on Monday) for a job that is normally processed immediately or within a short timeframe. I paid for the order upfront.Broken promise and additional waiting on Monday, September 21, 2026, at 9:00 AM: When I returned at opening on Monday as agreed, my order was not even ready. I had to wait in the store for nearly an hour just to get my printout.Total lack of customer service: At no point did Manager Vincent offer an apology, show any regret, or even smile. His dismissive and careless attitude is completely unworthy of a management position within your company.This store's poor 3.3/5 online rating clearly reflects this type of toxic management. Vincent is actively damaging the Staples brand image.As a paying customer, I request that this matter be escalated to the regional director so that corrective actions can be taken regarding this manager. I look forward to your response and a commercial gesture to compensate for the significant amount of time wasted and the frustration caused.Sincerely,

Stylo.ca

Stylo.ca

4.1(10 reviews)
5.2 km•Golden Square Mile, Centre-Ville, Ville-Marie
•$$$

I had a Shaeffer fountain pen that my wife (then girlfriend) gave me in 1982. I loved the pen, a…read moreShaeffer Targa Slimline with a gold nib, but over the years cracks developed in the nib end constantly leaving me with inky hands. Not sure why I didn't think of this before, but started looking around for nib end replacements. I found some in the US which were very expensive, and also no shipping to Canada. Then I came across Stylo.ca, found and ordered the Targa nib I needed for a very reasonable price, and within a few days had it on my old fountain pen, which now writes like new! So impressed with the efficiency of Stylo, and hope that someday I can visit the shop in Quebec. Thank you Stylo.ca for revitalizing my pen, and my joy of writing with it!

Buyer beware!! After I purchased a Diplomat xo-camel leather fountain pen, I initially got a prompt…read morereply from Guy Filion (cc André Boissonault, Mélanie Meunier Tibbo) regarding a request to change nib size on the pen that I had purchased from them on May 28, 2026. When I hadn't heard any additional updates, I sent a follow up email on June 2 regarding shipment and delivery of the pen I ordered, as I am out of province. Then I got a call from my bank stating that my credit card needed to be cancelled due to 3 recent fraudulent charges. When I looked at my credit card statement, the 3 charges were all in QC (I do not live in QC province). Then on June 3, I received an email from webmaster@stylo.ca with an update stating "Sorry inventory error" and asking if I'd like to choose a similar item for shipping without delay or cancel the order. I cancelled the order and funds were returned to my account, but not before incurring fraudulent charges totaling over $975.

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Papeterie de l'Est - officeequipment - Updated October 2026

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