I am new to Carson City and this groomer was recommended by a person I knew. First my three-year-old black lab was attacked by a pit bull mix, in the lobby, then nine of her toenails were shredded with the dremel tool until they bled. I did not notice that she was bleeding until I was outside the business standing by the entrance door, one of the men came out and grabbed my dogs back legs out from underneath her and began putting on of her paws in some powder that was in a jar, which is not sanitary as blood will contaminate the contents, i told him to stop and then I went to the end of the sidewalk where there was shade and the owner came out to tell me "not to come back" they were cruel to my dog and do not know that you cannot trim a dogs nails past the beginning of the curvature of the nail, my dog is now limping and laying in her kennel which she does not do during the day often,. VerY bad experience / read more