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    Papa's Appliance

    3.0 (1 review)
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    Services - Papa's Appliance

    Appliance repair

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    2 years ago

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    Lake Appliance Repair - Front of business card

    Lake Appliance Repair

    (59 reviews)

    Be forewarned - lake appliance repair is incompetent and cannot perform the most basic of…read morediagnostics or repair. My experience: I bought a new GE fridge from American Freight for my condo in McCall. I plugged it in and it didn't cool down. I called GE and they called Lake appliance repair. They said they only go to McCall every three weeks. So in three weeks a kid shows up with a backpack. After ten minutes he says "good news, the compressor relay switch is not plugged in and I reseated it. It will work fine now, give it 24 hrs." Within an hour I knew it wasn't working so I called them to catch the kid before leaving town. Of course he didn't answer when the switchboard tried to reach him. They gave me a new appointment for another three weeks later. They also ordered a new compressor to be shipped to me. So I began calling repair shops to fix it sooner. Coulter repair in McCall came out promptly and discovered the compressor worked fine but there was no R600 refrigerant in the unit. He said since it was new, he recommended they replace it under warranty. Three weeks later, Lake Appliance Repair makes it out again. Same kid, same backpack, same cursory review. He says he agreed there was no refrigerant and put some in. "I waited ten minutes and the pressure is holding with no leaks." He told me. Again he assured me it's working and claimed "they just forgot to put refrigerant in at the factory, sometimes that happens." He took the compressor replacement with him. Three weeks later, the fridge stops cooling. Apparently the R600 all leaked out. At this point, I can't go any longer without a fridge. I called up Home Depot and had a new one delivered. They moved the now non-working fridge to my garage. I then call up GE warranty assuming I can get a refund and give the fridge back to them. "We do repair or replacement only." They tell me. "And we can't replace it unless repair determines it can't be repaired." So I say fine, send repair so they can determine it's not repairable and issue a replacement which I'll sell or use somewhere else. So GE calls - guess who? Lake Appliance Repair. They scheduled an appointment for, guess when? Over three weeks away. Then, they call back and say that the technician is unavailable three weeks from now and can only do it within the next three days. Mind you it's thanksgiving. I tell them okay fine. Here is a code to get in. They then email me after 6pm to let me know that because I had someone else look at the fridge (who correctly diagnosed it when they could not), they must have "tampered" with it. So they refuse to come out at all and to call GE for someone else. Of course I'll now have to wait two days to call since it's the holidays as they are not open. It apparently doesn't matter that they were the last ones to work on the fridge. If anything is considered "tampered with" or broke, it would be them and they are legally responsible for any damage. Also, per advice I've since received, Lake Appliance Repair is demonstrably incompetent. Why? Because they should have tested the system with a vacuum pump on day one. They should have used a leak detector and tightened all the fittings and brought welding tools, flux and copper lines to make any leak repairs. But the kid that came out appeared to bring none of that with him. At this point I'm glad they refused to repair the unit because I want off their circus merry-go-round.

    Prompts service & repair. Very educated in washer, dryer etc. Fixed the problem…read more Very nice and explained how the machine works.

    Papa's Appliance - homeappliancerepair - Updated May 2026

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