Not a great place to stay not welcoming at all most of the workers were rude and not happy to see visitors your better off finding somewhere else read more

Lovely grounds , great BBQ area and pools. On the water but the next door is where the swimmable beach is at. We have come back twice now and you really need to check with what kind of amenities your condo has. First time was great but this time the air conditioning was only in the living room leaving some pretty uncomfortable rooms to sleep in. Great walking distance to local store, abc store and farmers mkt read more

We have stayed here for over 10 years. It has always been friendly and welcoming. The rooms are always immaculate and well stocked with what every you would need for a "home away from home". We have stayed in rooms J 401 and E 302; both have phenomenal views of the grounds and the beach. We have always appreciated the older structure of the complex because it is smaller and more friendly than the neighboring properties. You always feel "Ohana" here. You never feel like you are in the "sterility" of a larger, more corporate property. You appreciate what Maui has to give: its history, nature and beauty. Travelers come here for vacation and relaxation. Yes, there are many honeymooners and families, as well as return visitors; but the Papkea is not the only property undergoing renovation. All of these properties need renovation at one point or another, the traveler should call the property to see if there is any renovation going on. The properties will automatically close off rooms, but may not put on the website which ones, or which units are closest to any construction. Those travelers that are here on vacation would more than likely bring children. Children are a part of life, anybody's! Would you rather have screaming and cursing young adults running all over? Also the time difference; we were awake at the wee hours of the morning because of the jet lag, but we took full advantage of this and did enjoy wonderful sunrises and breakfast on the lanai! We have investigated the other properties: Hyatt, Sheraton, Marriott, Kaanapali, and even the Ritz; but at the Papakea, there is no "fee for being kind and friendly"! There are no over the top amenities, here you enjoy the island and the atmosphere of Maui as if you lived here. We will keep coming back! Thank you Papakea!! MAHALO!!! read more

We rented two condos for the week. For the first four days, one of the units did not have air conditioning. Tried working with Miranda, the property manager. She was rude and defensive. I was told that we were in Maui and she had no control over the A/C company. Really? There's only one on Maui? After going round and round, the A/C guy came out and said it was a LONG time since the a/c had service. I attempted to work with Lavish Getaways (the booking agency) and Rental Advisor. I was told to go online and file a complaint. That was two weeks ago- no answer. I was told by the property manager, Miranda, said it was up to the owner if I was to get a four night refund (which is what I requested). The complex should not allow VRBO rentals with owners who can't afford to maintain their place. To date, no one from any place is calling me, texting me, or emailing me back. For the money we spent, it was disappointing. Next time, we will spend more to stay in a resort where we will get the professional attention we deserve. I advise you to do the same. read more

Vacation squalor in Papakea H103 Unit and views looked good on the website, but, you get what you pay for, and sometimes, as in this case, quite a bit less. Its hard to know which are the good units, and which are the dogs. We got a dog. Read some of the other negative reviews, many of the comments are right on. My biggest complaint is that it was advertised with AC. This was misleading. There was one wheezey old window unit in the LR, but nothing in the bedrooms. You could not regulate the temperature very well. At night with the unit blasting away, it was 60 in the living room, and 90 in the bedrooms. Forget about privacy. It sounded like the back of a bus when on - deafening, and it broke 2 days into our 1 week stay. Tattered furniture, beds with gulleys, towel bars and hooks falling out, not clean. Sticky... The kitchen was sadly equipped. No help from mgmt, lots of rude push back and excuses, but no repairman. it was a sauna at night. On balance, most of the other units looked better than ours, and the other guests were very nice at the pool. read more

We reserved a one-bedroom ocean front condo at the Papakea based on the rave reviews I saw on another website (rhymes with Rip Ladvisor). Overall the resort was OK, but ultimately I felt like I did not get what was advertised on the Aston website. Be warned that many of the condos look NOTHING like the photos on the Aston website. The ones on their website are all deluxe corner units. The one we got didn't have as many windows and the kitchen was totally USED UP -- looked like it was last updated in the 1970s. At the advice of many other reviewers, I'd asked for a "renovated" unit. When we checked in at the front desk, the woman said we had indeed been placed in a renovated unit. But that was clearly not the case once we finally got to our room. The next morning, I went down to the front desk and asked if we could switch to an actual renovated unit. There was a VERY rude and defensive blonde woman there who said they were sold out and there was nothing she could do -- and when I asked to speak to a manager, she said the managers were all "in meetings" for the next two days (not even reachable by phone) and that I could try checking with them on Wednesday -- already almost halfway through my vacation. This was the week before Christmas -- supposedly one of the busiest times for Hawaii -- and the managers are all "in meetings" and unavailable, even by phone, for two full business days???? That seems pretty ridiculous. I should also note that I posted this review on that other site and the manager posted a response, where he said he was "perplexed" by my comments about the front desk telling me there were no managers available for three days. Well, that is what the front desk girl truly said. I have no reason to make it up. AND she was telling a guy right in front of me the same thing as I waited to speak to her. He stomped away pretty unhappy, too. The manager also said in his response that he would "follow up with me directly" to discuss my review, but a week has gone by and I have not heard from him or anyone else from Aston. I also filled out their "how did we do?" questionnaire that they sent when I got home, and mentioned all the same things I'm talking about here, and no one has responded to me from that, either. Anyhoo....On Christmas Eve, there was a power outage (I think much of the area was affected, not just the Papakea). However, they have NO BACKUP LIGHTS ANYWHERE. It was literally pitch black throughout the entire facility, including all the stairwells. My husband happened to be over at the main building and actually fell into some of the landscaping trying to make his way back to the condo. I can't imagine the fire marshall would be OK with the fact that there is no emergency backup lighting at all. This is a huge condo development, with several buildings, all of which are four stories. OK -- I do have some positive things to say. They have two pools, which are kind of small but totally fine. We always were able to find a chaise lounge to sit on. There are lots of families and "regulars" there and it had a nice community vibe about it. The condo itself was pretty clean (although the floors were all really sticky when we arrived ... we cleaned them ourselves and then it was ok). If you go to this complex, I highly recommend using vrbo instead of booking directly with Aston. If we'd done that, we could have saved a bundle of money. Also then you would be able to see photos of the exact unit you'll be in, and know whether you'd be in a totally outdated, used-up unit or not. I see the benefit of booking directly with the resort to be that if you have an issue with your room, you can switch, but since that wasn't gonna happen, I wish I would have booked directly from an owner. I could have stayed in a comparable unit if I'd booked through vrbo for about half the price I paid booking directly through Aston. read more

I know a lot of people have given this place bad reviews, but my boyfriend and I really enjoyed our time here. At least some of the rooms here are owned by independent people, so there is some variation in the rooms. My boyfriend and I stayed in F-207, owned by someone who lives in Kirkland, WA. The room was well furnished and we had an AWESOME view of the ocean. It couldn't have gotten any better, honestly. The room was also CLEAN! I am picky when it comes to cleanliness in hotels, and so I appreciated that this one was clean. I also liked that it had a kitchen in it, which saved us money on food. The grounds were nice, and we enjoyed hanging out in the pool for a change from saltwater (forgot how much denser I was in fresh water, though!). The beach was far from ideal in terms of hanging out, but with Ka'anapali and Napili beaches only minutes away, we didn't mind. The water comes right up to the seawall, which makes for some awesome photos, especially at sunset! We were also only about 5-10 minutes from the main Ka'anapali resort area. Overall, I would definitely recommend F-207 at Papakea if you are looking for more of a calm, family-oriented place to stay for a decent price in a great location. read more

Posted my original review under the "Aston Papakea resort" since they have 3 Yelp listings for some reason. Overall the grounds and the condo were ok. A security guard ruined it for my stay and the hotel review. I didn't think the negative comments from other travelers could be that bad. They are. I regret staying here. read more

On an all girls trip we stayed here in one of the two bedroom condos, half of our group was in another location on the resort but we ended up here. The interior of the condo was pleasant, typical island decor, decent sized kitchen with upgraded appliances, the two bedrooms were a good size plus a loft, washer and dryer in unit which is a bonus, nice patio over looking the pool and gorgeous views of the ocean. There was no issues with noisy neighbors, there is always security on hand and the grounds were kept up nicely. The location was in walking distance to shops, restaurants, other hotels and the surrounding beaches. There is a cool little reef just right beyond the pool area past the wall where you could walk out to during low tide, my mom and I were able to check it out the last day we were there. They offer yoga in the mornings down by the pool which my cousin and I decided to do one of the days we were there, such a relaxing experience, as you're decompressing and de-stressing doing yoga on the pool patio in Maui with the faint noise of the ocean in the background.... Absolutely beautiful! I would definitely look in to booking here when I return. Total down fall and not that really factors in to my rating is that the our room was on the 3rd floor, the elevator was a little on the small side so we had to make a couple trips. All in all a great place next time it's either pack less haha, get a room on the ground floor or get some extra help with your bags. Until next time Maui! read more

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I was just here again last week for a family vacation. It was nice as usual. This time I brought my fishing equipment so I could fish out in front. Our condo owners also had tennis rackets so I was able to hit around with my brother. Really good stuff. To the reviewer with the bad experience (Robin C), I'm not sure but I think this place is considered a condo type complex and not a hotel. Meaning, a majority of the condos are privately owned or are timeshares. Maybe it's the luck of the draw, but my family, friends, and relatives have always used VRBO to make reservations there and none of them have ever had any issues. Guess you just have to be careful with who you're dealing with and review the description to fully know what your getting. Each condo is definitely different though. And maid service is not free, at least in my experience - if you want the place cleaned you have to pay for it. They'll only clean it before/after guests checkout of the room. Maybe there are certain rooms that aren't privately owned (I don't know if this is the case) and those are what make up the "hotel?" If this is the case, then I would recommend using VRBO or talking to private owners rather than relying on Papakea mgmt. It seems in Hawaii, renting from private owners is really the best bet. read more

We stayed in k303. It was a updated condo and had a amazing view from the lanai. Room was fully furnished and extremely clean. The grounds are kept very clean and manicured. Their isn't really a beach but go left and there's plenty of sand. Amazing snorkeling just north of the facility property line. The rooms are individually owned, so be careful on which you book. We would stay here again read more

First time staying in a condo on Maui and it was great. I'd stay here again the next time I come to Maui. It's conviently located to Honokowai Beach park, Times supermarket, ABC stores and other local vendors within walking distance. The facility is extremely clean and workers are very hospitable. We stayed in unit E408, which had great views of the oceans and mountains. Although we did see other people on the property it's very quiet which was nice for relaxing. If you are interested in other beaches...up the road more is DT Fleming beach which was really great for our little one with a small kine waves. Papakea is very close to other restaurants such as Flappy Cakes, Maui Brewing company, Lahaina Cannery mall and to Front Street. read more

Papakea Resort - View from the lanai - Resorts Near Me - Lahaina, Hawaii

The staff is not very friendly. Was ignored/laughed at when we asked how to rent movies from their kiosk. I had to go back to lobby three times because my key wouldn't work - no apology for the inconvenience. Do the breakfast your first day there - they provide good tips and good deals on tours. The location is a bit remote so if you're looking for easy access to shopping and restaurants you should check out places near Whalers Village. The pools/spas are small but nice. Putting green was a hit with the kids. Condo that we rented was okay but it sure would be nice if the AC worked (that is the owners issue though not the resort's). Overall we had a great time but I was not impressed with the staff. read more

Stayed here on a trip to Maui with friends for the 4th of July. We stayed in a one bedroom condo with an ocean view and pool. It was a beautiful condo, newly renovated and perfect location. read more

Not impressed. We're in a ground level studio next to a waterfall. While it sounds lovely, there is construction going on in the unit above us ALL DAY LONG, there isn't beach access other than some narrow, rocky stairs at the far end of the property, the pool hours are limited (10am-10pm) so you can't even sit by the pool outside of these hours, and there aren't many amenities to speak of. We stayed at Kaanapli Shores (next door) before and would recommend that place over this one hands down. That place has great beach access, a restaurant on site, and was just nicer all around. read more

This place is awesome...! There are two pools and two really large hot tubs. There is NO SMOKING on the property and you actually have to sign something saying that you won't smoke while you're here - I love it. There isn't a beach right in front of the hotel, but the oceanfront rooms are 15 ft from the crash of the waves...a nice trade off. You can walk 100 yrd to the beach anyways :) read more

First time staying in this place and it's huge!! Didn't realize how many units were hiding back here. Two pools, large hot tubs and I believe many of the rooms have AC units. Pretty vintage, I would not be happy here on my honeymoon but a family reunion or weekend getaway would be fine. It's an Aston property so there is some branded amenities but get kinda lots within all these structures and miss that Hawaiiana feeling. Honokawai is very convenient but not the best beaches for tourists. Lots of tako for me though. read more

We had a ocean front studio and loved it. Its a clean faculty with beautiful grounds. Nothing excessive. Its a quiet resort which is important to me. Of note, there is construction going g on right now but no won't hold that against them as it only happens in the middle of the day. By 5pm they're gone. read more

This place is the best deal in the area. I was there on business, so I wasn't looking for a first rate vacation experience. What I needed was a clean place to sleep, and a kitchen if possible. The stay was great. If I were to go back for vacation I'd probably spend the extra cash and stay in one of the larger resorts, but if you just need a small place close to whaler village etc and you want to cook at home, then this is a great option. read more

First let me tell you how painful West Maui has become. Between 3 and 5 PM, it can take 2 hours to drive from the Maui Aquarium to Lahaina, Once you get to the Papakea you'll find polite but weary staff. People don't understand that each condo is independently owned, and made available through the Aston front desk. So, the rooms are close "as advertised." The layout of the buildings allows all unit to be advertised as "Ocean View." The design also acts like a sound tunnel. We arrived over President's Weekend. The noise was really bad. The noise subsided during the week. One special note: Stop by the Expedia Local Expert desk. They made our vacation so much easier, read more

I really loved our room, it accommodated my wife and 3 girls with the extra bathroom perfectly. Great ocean view and courteous house keeping. This is where we will stay the next time we come up, room H203 read more

We had a very nice week-long stay at Papakea. The location is good for getting around different parts of the island. This is a somewhat aging resort, but many owners keep their condos up-to-date. Make sure you ask what kind of unit you are getting, or you may get one with a kitchen circa 1980. There is no beach directly in front, but Ka'anapali beach begins if you walk south for about a half-mile, and there are similarly nice beaches if you drive north along the coast, as well. Our favorite beach, Napili, was only about a 5-7 minute drive up the road. read more

Building H201 was good. No view of beach, but was told the oceanfront condos were of lower grade than the one we stayed in. Would recommend the Westin next time, but Papakea is great for a budget friendly vacation! read more

WORST place to stay in Maui. Staff is rude and unapologetic. Condos are rundown and roach infested. Why they rent these out to the public is unknown to me. Wish we had known and read reviews prior to our stay here. Managment is non existent, so don't expect any refunds or anyone to listen to complaints. Only in business because it's Hawaii, but spend your dollars somewhere else. read more

we have stayed here 5 times as a family. my biggest suggestion is to rent direct from the owner! then you know what you are getting. our units have always been very nice. I love that my 3 kids always meet a ton of over kids! they love it here. and I feel save enough to have them out and about on the property. we rented K303 and I could see them by the pool or out on the putting greens, if we weren't at the beach together. Not too many properties with this many amentie where you feel safe to let you kids have roam of the entire property. NO long hallways! Feels very relaxed! No fighting for a pool chair every morning. the the poolside BBQ's are convenient, well cared for and perfect for families or groups of families. we are going back! read more

Papakea Resort - tip of N. Kaanapali beach- goes forever - Resorts Near Me - Lahaina, Hawaii

If you are looking to save a little money but ok with not having a ton of luxury, this is a great place. I know for me and my boyfriend, we were very pleased with what this resort offered. They had nice size rooms with fully equipped kitchens which was very handy for our long stay in Maui especially to save some money a couple times and eat in since HI is pretty expensive. Most of the rooms have nice views off of the balcony and it was a really beautiful setting. The beach is not one that you can walk out on because it is very rocky but if you are willing to walk a little down past the other hotels, you can easily get beach access. read more

We loved it here! Our unit K204 (2 br/2 bath) was perfect for us, larger than we expected, and stocked with lots of thoughtful, helpful supplies. Recently updated with tile throughout, ALL of the furniture was firm and comfortable. The kitchen is well stocked with pots and pans and cooking utensils (and foil and plastic wrap and 3 coffee machines!) There were 4 packable beach chairs, 4 swim noodles, a beach umbrella and a boogie board, which we took advantage of with numerous trips to the many close local beaches. Sure, we were a little disappointed at the lack of a beach on site, but once we got our Maui legs, it was no trouble finding awesome beaches within minutes of our place. We weren't looking to plant ourselves at a resort and never leave; if that's your thing, don't stay here. And yes, the pool gets noisy; that's what happens at pools. If you're looking to meditate in absolute silence, don't stay where people play. The only other thing we would change is staying longer. read more

Impressed with the gracious and delightful staff and the amenities provided. Some things in our condo through Vacation International was a little out of disrepair-the screen door was off its tracks and rusted and the dishwasher was falling out of its cubbyhole spot in the cabinet area-but that could of only been our condo since it's owned by several private condo businesses there. Was surprised that they had two pool areas, two mini golf areas and access to the water. If you're looking for a sandy beach to lay on just walk 5 minutes down the road. At least the time of year I went, there is no beach in front of the condos, just access to the water itself, which can be unsafe. The condo area is quiet. My family had no problem leaving windows and doors open the whole day/night to keep good air flow in the hot climate. read more

We used HotWire.com to book this room. It was one of those surprise bookings in that you won't know what you have until you book it. The price was great, however it was to be outdone by walking into the room and realizing that we, "SCORED!!!!!!" Excellent condo with all the amenities and a wonderful view. Aston Papakea is an awesome place to stay! read more

Pros: - Great garden & ocean view (Block D) - Fully equipped kitchen (utensils, coffee maker, blender, microwave etc.) - Free wifi in room & public places - Always found couple of parking spots near my building - Awesome sunset view from the beach - Gas station, shops within walkable distance Cons: - Little dusty bedrooms might be because of less ventilation (maintenance cleaned it right away after I complained) - No gym/spa - Tiny bath tub Overall, it was comfortable and I highly recommend this resort. read more

Our room was amazing. We stayed in D208. Nice carpet, floors, kitchen, and overall property. Thank you to whoever owns that unit. It's well kept up. The DVD rental was handy and the wifi was good also. Mai Tai Party on Thursday afternoons. Easy walk to a bunch of stores. read more

I had a major issue with this place but spoke with David the general manager and he was so nice and helped us solve our issue. I appreciate all his help and professionalism. read more

For the price this is a great place to stay in Maui. The location is great with nearby shops and other attractions. The beach was rocky and not that great so we had to drive to other beaches. The main facility has a mini golf course, pools and hot tubs. Everything was good except the beach at the resort. read more

Renovation construction is ongoing. There are plenty of things to do around the island to keep us away during peak jackhammering, and they are considerate enough to start after 9:00 am. Units are all very different. 4th floor has loft bedrooms which are nice. read more

I was very pleased with our unit, we were upgraded from a "garden view" to an ocean front, and the unit was beautiful & well maintained. While they are still renovating (through the end of 2012 apparently), it wasn't an issue with our unit. The staff were friendly & courteous, the free DVD rentals were a great bonus, the only thing that keeps this place from five stars was the murphy bed. It wasn't very comfortable, and it squeaked like crazy. But other than that, I'd return in a minute. read more

Loved it here. We stayed at G303. Booked it using. My perfect stay. We have been to Maui many times. First time using them. Are son wanting to get married. While we were there. In very short time. The concierge gave some great names to use. It was perfect! My perfect stay. Called us when we first got there. I needed some more pillows. Amy, went to the store and came right over with them. Thanks to her my nights were perfect! Don't hesitate to use them! Im hoping they start using Kawaii. We got married there. Many years ago. And would love to use them to book a stay there. read more

There is something to be said for watching a Bears game while sitting on a lanai less than 30 feet from the ocean... Papakea A-203 allowed us to do this! This ideally located condo has everything a vacationing couple could ask for. Jan at westmauilodging.com has a studio unit that is located in the best part of a beautifully manicured condo complex that puts you close to everything happening in and around West Maui. We were first-time visitors to Maui, and first-time users of a vacation condo. It won't be the last. Every picture we saw online was true to life. The bed was comfortable and easy to use, as advertised. Every description about what was in the condo was accurate, with plenty of stock household items available until you have time to get across to Times Market. The WiFi works well, we were able to use an iPad to call up our home TV over the Internet to watch the game live, and to Skype the grandkids. Booking this little slice of heaven was as gentle as the light Kona winds that were blowing throughout our stay. Jan provides very detailed information up front about how things work at Papakea, as well as a Maui to-do list which assisted with our trip planning. We were able to do all of the first-time-to-Maui stuff like Haleakala, the Road to Hana, the Four Winds II to Molokini, UFO Parasailing, and a luau. Mama's Fish House provided a meal that holds memories for a lifetime. We also had plenty of time to just relax, going up and down the West coast to the beaches. I have to mention Fish Market Maui, across the Lower Road, where they have the best Fish Sandwich on the planet. It is NOT a Filet-O-Fish! The fresh herbed bun and carmelized sweet Maui onions would be good BEFORE adding the grilled to perfection Ono. We ate there 3 out of 7 days. I love arroz, and who would have thought that I would find the best prepared arroz at Ohana Tacos? Moist, yet light and fluffy. The things that cannot be related in a review note are the intense colors and dramatic changes in a sunset. Or, the majestic roar of the rolling waves as they hit the reef before they finish the journey to the sea wall. Both of which every reader of this will experience if they decide to take our advice and find a way to experience Maui as soon as they can, and as often as they can. Experience it in style and comfort at Papakea, with Jan's superb hosting. read more

We have worked with Maui Dreams Come True for several years to schedule our winter vacation. The units are always will maintained and well furnished. Papakea is an excellent location--beautiful grounds, easy beach access and very helpful staff. Maui Dreams Come True has several units and the choices are good. read more

Love this place. I have stayed here during both my visits to Maui and could not be happier with my experiences. Will definitely be back.

Beautifully maintained ocean side resort!! You can watch the whales play while you enjoy a cup of coffee or martini on your lanai. Our unit was in the Banyan building and it was clean, modern, well equipped and had a magnificent view. Lahina is close by with shopping, restaurants, historical sites of interest and whale watching tours. read more