My order is never correct these days and my last order was the final straw. They were out of the toppings. I ordered so cooked my pizzas without the toppings, and then tried to give me a free cookie to make up for it. I don't want your shitty five dollar nasty cookie. I want my money back and to cancel my order and because I paid online, they refuse to refund my money I didn't want the cookie so they gave me wings instead and the wings were still gross and subpar. The pizza that I did received was cut and cooked really weird and gross and after this being the fourth time they haven't gotten my order right I will never go back again. It didn't help that the manager had an attitude and was so irritated he was shaking. read more

I'm leaving one star on this store because 1 I have had facial hair cooked into my pizza from this store (I will attach a photo below) 2 this store does doordash only, meaning strangers from anywhere can be bringing you your food, keep in mind this is a platform famous for getting your food stolen and also for unreliable service 3 employees use foul language in the store in the presence of customers, especially the store manager who does not wear a hair or beard net who got beard hair in my food. read more

Papa Johns Pizza - Employee facial hair after being pulled out of pizza, if you don't believe me go buy a pizza with a papa johns plate. - Pizza Near Me - Swansboro, North Carolina

I don't even know what's is happening at this place. Accidentally order here, tried to call to cancel but was then put on hold for 45 MINUTES. I wouldn't order here if you can. I just wanted to end it all, my life, while waiting. Also, the rap song when you are out on hold is absolutely horrid. read more

The pizza sucked it tasted like cardboard I'll never go here again swansboro needs a good pizza places or an enema. The girl At the register was very sweet and should find a new job read more

pizza had good flavor but it was soggy because it was in a box too long waiting for door dash to pick it up. door dash is the only option outside of pick up. employees were very helpful but delivery left something to be desired get y own delivery people and I will order again if not I'll go elsewhere read more

Don't door dash don't order. Your food will not arrive in time. Over 2 hours now and the door dash girl is still sitting in the parking lot waiting. It's a papa dia. How hard is it to make a papa dia? Way to go papa John's. read more

Store canceled order multiple times this month. I can only assume it was because they want to go home at exactly closing time. If I order a pizza 45 min before closing time and live 12 min from the store I think it should be made. I'm not sure what the standard is but it's disappointing bc I like papa John's more than dominos. And I also don't have the option to pick up at this store, for whatever reason they close pick up 2 hours before closing time. read more

An 86 health inspection score and an owner who threatens people and don't care, managers that void orders when they wanna go home, put them on hold and don't go back to them, expired product I will never work for them again read more

Ordered a thin crust pepperoni. First time trying the thin crust. Don't do it. It is like eating cardboard. Also Ordered Buffalo wings. Don't do it. They were small. The sauce seemed to be pure Frank's with little to no butter. First papa John's I have disliked read more

What in the world, we paid for Bacon, Pepperoni, Green Bell peppers, Jalapeño and mushrooms. Yet the pizza we got delivered is missing pretty much everything. I guess Papa John's ran out of products. No more Papa John's Swansboro, NC for us. read more

Papa Johns Pizza - What in the world, we paid for Bacon, Pepperoni, Green Bell peppers, Jalapeño and mushrooms. Yet this is what we got delivered - Pizza Near Me - Swansboro, North Carolina

We ordered pizza after moving, however we didn't have our cutlery so we ordered pizza and when we got it they didn't even cut the pizza. They only gave us one sauce for our cheese sticks when I paid to have two! Then I asked for sausage and pepperoni and there was barley any of either. read more

Papa Johns Pizza - They didn't even cut the pizza. Then I asked for sausage and pepperoni and there was barley any of either. - Pizza Near Me - Swansboro, North Carolina

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We ordered, picked up. When we got home we realized we got someone else's order. We called to let them know. The manager on duty was very apologetic and offered to make the order right. We didn't want to drive back over at that time so she offered to flag our online account with a free pizza. Two weeks later we were pleasantly surprised that the accounting WAS flagged, the free pizza was on there. In today's world where people don't always do what they say they will do, and some just do not care, it was awesome to see it done right. KUDOS to your manager, and staff. You are accommodating and pleasant. Keep up the good work! read more

We were running late one evening and realized we did not have anything to eat for dinner. We knew there was a Papa John's a few minutes away, so although we had some hesitation due to some other folks' not so favorable opinion of Papa John's, we decided to finally give it a try of our own. Well, we should have heeded our "hesitation" and NOT ordered from Papa John's!!! If we could give Papa John's Pizza ZERO STARS ... we would! What a waste of our hard earned money! The absolute WORST Pizza we ever had! We ordered a couple of pies with Pepperoni and Black Olives. Almost all the slices had ONLY 1 TINY slice of pepperoni on them, the rest of the slices had NO pepperoni whatsoever! And again, just about two or three slices had ONLY 1 TINY black olive on them, but the rest of the slices had NO black olives at all! Have zero idea what that cheese was, as it lacked ANY flavor, and it had NO taste whatsoever. Furthermore, it was very evident the tomato sauce came right out of a can. We ended up THROWING OUT every single slice, after eating only the paper thin layer of that tasteless, extremely bland, blah cheese and the few black olives and few slices of pepperoni on top of whatever that cheese was, and went to bed VERY HUNGRY!!! Wish we could get our $$$ back!!! Giving this Pizza joint ANYTHING above a ONE Star rating, confirms unequivocally those folks have ZERO CLUE what a delicious Pizza really tastes like. Having previously lived in the New York/New Jersey tri-state area, we know what a truly wonderful Pizza with mounds of delicious melted mozzarella tastes like. You want delicious mouthwatering New York style pizza? Order like we do (and will ALWAYS DO again from now on) from Michaelangelo's in various locations, like Swansboro or from Luigi's Pizza in Morehead City. Both of them NY style, absolutely DELICIOUS Pizza, every single time. Papa John's ... you lost two customers! We will NEVER be back!!! ADDIO!!! read more

Ordered 30 dollars worth of pizza for the little girls that I'm watching... I ordered a cinnamon pull apart... there was no icing with it so I called the store and they said they would be bringing it shortly... 2-3 hours go by and I call them back just to be lied to that it's already on it... I will never be ordering from these a**holes again and thanks for wasting my time read more

Convenient ordering on the app. This is my favorite pizza chain restaurant. Usually this store has my pizza ready pretty fast. However, they've forgotten my extra garlic sauce more than once and me not realizing it before I got home, hence the 3 stars. Will keep ordering from here. Don't forget to check if you got your extra sauce! read more

5--OUTTA-5, Again!! --- CONSINTENTLY a 5-Outa-5.....the Managers are OUTSTANDING...(Manny) ---- Phone Order Takers are Amazing (Kelsie!) and the Drivers are 100% Respectful & Courteous!! --- The PRODUCT is "As GOOD As It Gets from this Store!! --- OOH-RAHH!! / JEFF read more

Great service. We order from here often because the pizza is much better than the greasy one up the street. It's always made right there in front of us. I can't say enough about the customer service. read more

So your app won't function and says "we cannot process your order, please call the store to place your order." So I did. In a phone call that took nearly 10 minutes, I'm told they won't honor the $11 any size, any toppings, any crust pizza. And nothing comparable "in the store" to offer. This is BS! So I asked the manager Lane if Papa John's would rather have a dissatisfied customer come to their local FB page and on their corporate page and anywhere else I can find to post this issue rather than honor this deal, and she just kept saying they have no control over what corporate offers on the app! So they have made an otherwise happy customer not so happy by not allowing stores to honor their malfunctioning app special! Not good.... PJ's.... not good! read more

Ordered delivery. Confirmed my CC with employee. Advised that it would be about 1 hour for delivery. Called back after an hour and half of no delivery to inquire status of delivery. Told by same employee that my CC was declined. I asked if there was a possibility that it was incorrectly entered and why I was not contacted immediately. Employee answered with "no I entered it correctly and it was declined". I went to Jersey Mikes 10 minutes later and ordered 2 sandwiches. I used that same CC without issues. I will go to Michaelangelos in the future. Happily knowing I will pay more but get quality customer service. read more