I'm beyond frustrated with my order. I asked for three pizzas, and somehow, your staff managed to completely ignore my instructions. One pizza had the wrong crust, another showed up with someone else's name on it, and only the third vaguely resembled what I ordered. It's clear that accuracy and care don't exist here. If you want a random surprise instead of what you actually pay for, congratulations--you've found the right place. read more

I ordered around midnight with plenty of time before closing, but my order never arrived. When I called, there was no answer because the shop was already closed. I also don't live too far from the shop. I waited over two hours and still received nothing. I'm highly irritated and would not recommend this place. read more

First off, the parking lot is atrocious...pot holes and craters all over, half the business are closed down so it looks abandoned. Second time I've been here and it's a swarm of foreign guys, zero menus posted in the place so apparently walk ins are discouraged, as also indicated by the $10 extra I unknowingly paid on a special that was advertised at $11.99, but the guy said no it's $23 and I didn't realize until after it was ordered. I think I was at a similar place in NJ but luckily the girl there informed me it was an online special.. read more

Ctfu look at the pizzas I got last night 3/24/25 hollowed on the inside I'm just happy Wawa 24/7 shoulda looked at the pizza before leaving the store read more

Papa Johns Pizza - Pizza Near Me - Levittown, Pennsylvania

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Got it delivered. I ordered a pepperoni, they forgot to add the pepperoni. Second pie, ordered mushrooms, spinach, and steak. Barely either of the toppings were on it. And the toppings that were. Were not distributed evenly. Ordered extra pepperoncini. Looks like someone took a bite of one of them. Also they don't use tape to seal the boxes. This location needs new management. Eat there at your own risk. I'm done with that location. read more

Its a chain so food is for the most part as expected. Service was on time but inaccurate. I received the wrong dessert on a saturday night, I called immediately and never got an answer so I saved the untouched item. Sunday afternoon I went by and was welcomed by non english speaking staff that couldn't give me a proper refund because the manager wasn't available. Essentially we made it work and they said that they sent the wrong dessert because the one I ordered was sold out... read more

Where to begin... I asked to see a menu and it looked like they only had one that was outdated and beat up (no prices on menu or in store!!) i asked about the specials on the back of the menu, they told me I can only do that online! I ordered a 'large cheesesteak pizza' a medium pepperoni and meatball pizza, and cheesy bread with a 2L soda. I asked for the price... $53!!! I was already there and invested, so I said ok and paid. As soon as production started they told me they were out of meatballs and discontinued, even though it was on the menu. I was asked what other item I would want on there. I said bacon then they looked at each other like they were gonna up charge me. They finally let it go. Next, they didn't have any of the special sauce that was supposed to go on the cheesesteak pizza so again I had to change my order. When I got home and I was excited to bring home a surprise dinner for my wife and we opened the pizzas up the negativity kept on coming. My large pizza wasn't spread out so that was the same size as a medium, even though I paid extra for it, all of the ingredients were just thrown in a pile in the middle of both pizzas, Pepperchini's weren't even in the box, and maybe 3 little pieces of steak one a supposedly 'large' pie. The place looked like a corner bodega just like a previous customer mentioned and you can't even realistically park out front because there's a curb in front of all the parking spots. Every aspect of this business is literal garbage. They're just trying to make QuickBooks on everybody else else's dime. It's it's just bad customer service and an overall business practice. Go to Domino's and order their six dollar deals and you'll feel way much more rewarded and way more product to eat. read more

It is honestly shocking how bad this place is. A plain cheese pizza delivered cold, each slice folded on top of each other. I honestly never give bad reviews but Jesus this is ridiculous read more

Ordered at 3pm for 5:15 pickup.. this location said, order was never received. Got my pizzas at 5:54pm. Halloween and I wanted it before trick or treating. If I had not paid online I would have abandoned the 40.00 order. 8 other people waiting inside had similar stories. read more

I've tried them a few times for the past few years that I have lived here and not one good experience.. Management sucks! Food sucks! Service sucks! Please just close down already so someone else can try to sell something decent read more

new owners, middle eastern or something. i will never go there again. i ordered a chicken papadia and it hardly had any chicken. i mean, i've seen pet food with more meat. and also a 1 topping pizza and again, hardly any toppings. they are obviously stingy. i bet if they drop something on the floor, they'll use it on your food. i never had a problem with this place til recently. avoid! read more

So I placed an order and when it was delivered one box was completely empty. Attempted to call the store to speak to manage got put on a hold cycle more then 45 mins. At the half way marker I had someone else call on another phone and the got someone asking to take an order and when they explained the situation they were hung up on. So I called back and was given a phone number supposedly to the manager but that just rang and no answer. Finally had enough and called corporate. I will never b ordering from that store even again if that is how u treat customer I do not wanna b your customer.. zero starts extremely poor customer service at the new falls rd popa John's ZERO STARS!!!!! read more

Finally someone cool working at this location! Whatever guy worked closing shift solo on May 30th pay that man. Give him a raise! So nice! Finally looking forward to coming back to this location. read more

Their service sucks! Tracker said pizza was delivered...it wasnt. Took 90 mins to get it. No one ever answers the phone and the live chat people are rude as hell. They send u a link for a complaint form which is down right laughable. Horrible ingredients, horrible service...order somewhere else. read more

Here's a very honest review. The pizza was comparable to Chuckie cheese pizza where I take my daughter sometimes, it was horrible. I also ordered wings and requested to be "crispy". They were "wet" and rubbery from sitting in tin foil, no sauce and about the size of a pigeon wing. The brownie dessert thing was awesome, wish I just fed my family that for dinner instead of the pizza. my advice is, if you never had good pizza then order papa johns, you might like it. If you know what real pizza tastes like then have papa johns deliver straight to your outdoor trash cans. Yes outdoor cans because I wouldn't let the pizza through my front door again, to make it to the inside trash. I wish I could go back in time and tell Payton Manning to stay away from this garbage pizza place. I give papa johns zero stars read more

The pizza and service has been consistently good. Parking lot is a little small so be careful, especially at night. Other than that, it's a great place to grab a pizza or two. read more

Placed a very large order on line. Apparently something was wrong with it. Manager called and said to call. I called and I was on a loop about the stupid rewards. Tried calling and placing an order. Here their phones go to a call center. I called backed if they could call the store and I was placed in that loop about rewards on my cell phone. Now Iam hold listening to the stupid lines about their rewards. When I got a call the next day because of the survey I answered. Then I was told that the manager tried to reach me several times for over 20 minute. Which is a lie because I was on the stupid rewards loop and no one clicked in. I was also told his staff does not speak English. How do they take walk in orders. The cheese sticks were greasy and 1/2 cooked. The pizza was dry and 1 was suppose to have 1/2 green peppers they were thrown in the middle of the pie so the peppers were on every piece of pizza. I wanted extra cheese and I got NO cheese. Boy was that horrible. Manager said he had to make a choice but if had looke at the other pie had extra cheese- not no cheese. It use to be so much better. I will never place an order there again. When they called Sunday it was all excuses not one apology, just excuses on how horrible it was. NEVER AGAIN. Do not order from there if you are smart!!! read more

I'm truly sorry to everybody else who had a bad experience but I guess I'm in the minority of people who had a great experience with this location. I ordered a large meatball and pepperoni for $12 online and when I went to pick it up it was already done and waiting for me. I swear it was one of the tastiest pizzas I've ever had! And no I'm not a paid shill trying to improve the average or credibility or anything... I genuinely enjoyed the whole process. Awesome job you guys! :D read more

Haven't had Papa John's in a while but the one time I give them a try, I get a girl with zero customer service skills answering the phone with long awkward pauses during the normal introduction, who also claims that it is impossible to serve a pepperoni pizza with two slices of the pizza to just have mushrooms (for the pescatarian of the house). I guess when you use pre-made pizza, customization isn't an option. Called up Giovanni's and ordered my pizza no problem. read more

Pizza was as expected, I did a pick up it was ready, that was great, the wings were disgusting. They were rubbery, no breading no char no nothing, and it was like somebody just dumped Frank's red hot over nasty wings. Couldn't even eat the six I ordered because the texture and taste were horrible read more

Papa John is worst business to work for due to the lowest pay rate and their store managers are not worth for working with them as they fool around all day long due to lack of business. read more

The service was terrible the food was not that great and it was over priced 50 cents for ranch are you serious could not understand the person I was ordering with got put on hold for over 15 mins over 3 times never ordering here again read more

I don't understand how people expect to stay in business when they are so rude to the customers. My husband went in there to get some pizza and when he asked a few questions the girl behind the counter almost bit his head off, I am a witness to what is I was on the phone while he was talking to her. I told him just leave we can get pizza anywhere, there are many pizza places around that they are in competition with. That girl should lose her job, because she just lost Business, and I will spread the word read more

I ordered a pizza and I'm still waiting for delivery. Certain that it's going to be cold and disgusting when we get it... if we get it.

Worst service ever. Multiple times Iv ordered online and they marked it as completed and delivered before it left the store (I'm assuming corporate tracks that) this last time they marked it completed 30 minutes after I ordered so I called and they said it was leaving right then. It still wasn't there another 45 min later I called to cancel. So it was at least one hour and 15 minutes later and still wasn't here. read more

I love mandy she is awesome. She gave me the biggest smile I have ever seen. It really made my day!! Good customer service!

For some strange reason, my kids love papa johns so we occasionally treat them to pizza from this location. However, today is the last time I will ever order from here, our food was over 45 minutes late and lukewarm when it was finally delivered. I truly miss living in Jersey because of the pizza. read more

I hadn't ordered from Papa John's in years but thought I thought would give it a try. I found the quality and service to be worse than my experiences in the past. I had a simple order of two items with extra garlic sauces. They forgot the extra garlic sauces and the pizza was overcooked. read more

I have not had PapaJohn's Pizza in years. However, recently I received a coupon for their new cheeseburger pizza. I decided to try it. The flavor was OK. However the dough had the texture of an exercise mat. Granted I have not ever tried to eat one, It's the only thing I can think of to which to compare it. Also, the ingredients did not seem to be particularly fresh like I would get from a good local pizza shop. In short, I wouldn't recommend Papa John's to anyone who would ask me for a good place to go for pizza. read more

On two occasions I ordered over the phone and paid with a gift card, but when the delivery person arrived they expected payment. I reached out to the corporate office and they never got back to me either time. So that was the end of my patronage of Papa John's! read more

Called and was told 1 hour and 1 hour came and went called back at hour and a half and was told not even made yet. Dont waste your time or money. Theres plenty of places around who actually treat you well. Customer service means nothing to these jokers. You've lost my patronage and my family and very large circle of friends and coworkers. read more

I should have read the reviews...this location are liars. Do not believe the estimated delivery time they provide. I was told 45 min from delivery time, until actually delivery. That was 2 hours ago. I called 40 min ago, and was told it was enroute, and it will be here any minute. I live 10 min away from the store... I will never order papa johns from this location ever again... read more

watching the commercials we are lead to believe that they use the finest ingredient's however what you get when it arrives it is NO BETTER THAN ANYOTHER AREA SHOP. the last one we got about a month ago left everyone here with explosive bathroom breaks so it is quite clear they have changed sources of food stuffs in order to make a larger profit, well when you venture away from approved vendors this is the net result, we suggest you order elsewhere read more

I honestly don't know how this Papa John's is even in business. I called to place an order for delivery, and was told they don't deliver to my location, despite my apartment being UNDER three miles from their store. When I asked them why they wouldn't deliver to someone who's less than five minutes away, I was told "I only do what my boss tells me". As far as this place is concerned, the customer is never right, and I will never again give this establishment my business. Truly awful. read more