I don't usually leave reviews, but this experience felt misleading and unprofessional from a…read morepricing standpoint. I was originally quoted one price for the repair, but later I was told the cost went up because I "needed hoses added," with no clear explanation or proof provided for why those parts were necessary. There was no documentation, no visual inspection shown, and no real breakdown to justify the added work--just a verbal claim that it was required. On top of that, the final charge ended up being more than 3x what the same OEM part is listed for at Ford, which raises serious concerns about how the pricing was marked up and presented. The issues didn't stop there. This happened on a Friday. I was told my car would be ready before 4:00 PM, but around 4:30 PM I only received a last-minute text update. I arrived at approximately 5:09 PM, and the shop was already closed. There was no one available, no way to speak to anyone, and no reliable way to get updates or access my vehicle. Because of the timing and the fact that it was already Friday evening, my car would have been stuck there all weekend until Monday, which directly affected my work schedule. I had to go out of my way to find and contact the owner myself just to avoid being left without my vehicle for multiple days. While I did get my car back, the overall experience felt inconsistent, poorly communicated, and not handled in a transparent or professional way

When requesting a quote for repair services, it would be more expedient to receive it in writing…read morethan to have to call them and possibly bring in the vehicle.

We pick up my wife's Black Honda CRV today and I have to say Bob and his team did an exceptional…read morejob restoring a sun weather paint job. That being said, The Shop owner Bob is a warm friendly guy who greets you with a big smile. He listens in detail to my concerns. His response was that of someone who is very confident in his team's skill set. Finally,the pricing, was very fair for an amazing job. I would highly recommend the workmanship "The Shop" offers Both Shirley and myself would humbly like to thank him & his team for their professionalism and delivering a service that far exceeded our expectations. Kind regards, Lou Manners

Dropped my vehicle off Monday evening for body work dent repair and was told it might be ready by…read moreFriday afternoon. Bob called Wednesday evening to let me know it would be ready for pickup after 9 a.m. Thursday--well ahead of schedule. The work looks excellent, the price was very reasonable, and they even detailed the vehicle before I picked it up. Great service, quality, and value. Couldn't be happier. Thank you, Bob and The Shop!

Excellent experience at Gulf Euro Clinic. I drove down from Vermont and had to have a big repair…read moredone that my VW dealership back home missed and the local dealership in town wanted to way overcharge me for. These guys did a great job. They were thorough and explained everything that needed to be done and why so that I would feel safe and confident on the drive home. And their pricing was competitive. The owner even offered to throw in some parts at cost to help me out. Shout out to Mike and Sam the mechanic who got on the phone with me and answered all my questions (who does that!) and Mike who personally made sure I felt well taken care of and paid attention to all of my concerns. If you have a European car, I cannot recommend this place enough!

Needed new fuel line BMW 128i . I've been trying to find good Beemer mechanic for awhile now…read more I FINALLY hit gold with Gulf Auto Clinic everyone there was exceptionally helpful. Got estimates and ride home from them then picked me up when it was done only bit over an hour later. That in itself is a major find add the very clean shop, reception area , the all around pleasant attitude, knowledge, price this is the first shop since I moved here 3 yrs ago that actually has it all‼ I will be bringing my car here from now on. They also did not leave greasy hand/ foot prints all over my car. A first since I moved here. I highly recommend this business.

I am a first time customer. I topped off my vehicles tire…read morepressure one day and the next day the right front tire was flat. Refilled and then flat again. After reading the reviews I called Shepherds and they said to come right in. They found a razor blade stuck in the tread but the cause of the leak was a damaged needle in the tire stem. They replaced the needle and did not charge me for their work. I just wanted to thank them publicly for their curteous and friendly service. I will be returning in the future for my vehicle maintenance.

I am new to Bradenton and needed to have my tires checked after a warning light came on. Even…read morethough I didn't spend any money, they addressed the pressure issue and I was on my way. The customer service was outstanding and I'll be back when I need tires.

I had Corey replace the front sway bar links on my 2017 Toyota Corolla today. He was very…read morecommunicative (through Yelp and text messaging) and on-time. He was very quick with the repair too! And the price was reasonable - more than half of what the Courtesy Toyota dealership service department quoted me

Our car was having problems on a Saturday evening. We managed to make it home and the next day I…read morestared to look around for a mechanic. I used my diagnostic tester to try to determine what the problem was. The tester indicated that there was a misfire in one of the cylinders. I finally reached Cruz Auto Repair in the late afternoon. Corey replied back that he could come to the house between 6 & 8 that evening (Sunday). Corey came at about 6:45 and immediately began to diagnose the issue and found that the cylinder had a bad spark plug. We talked about a price and I decided to have Corey change all the plugs. which he did. running a test again, he found that one of the coils was also bad. Since it was late at night, after 8 PM and the auto parts store was closed, we discussed a price and agreed that Corey would come back the next morning with a new replacement coil. Corey came back the next morning and replaced the coil and now the car is working just fine. From the start, Corey showed knowledge of auto repairs, did exactly what he said he would do for the price that he quoted each time. I would highly recommend Cruz Auto Repair for all repairs. Thank you Corey.

Felt as though they were taking advantage of situation. I asked…read moreto have a particular item looked at and taken care of. Was sold on other items needed to be attended to. There were these other items to attend to, Initial item was not of concern, and not addressed. Pls note, I have been to this place more than once. Just feel they really aren't a great garage to have service done for the prices they charge. Best , Gregory

Marc is the last of a dying breed. A real mechanics mechanic. He generally can get you in and out…read moreon the same day with no notice! Extremely knowledgeable and excellent prices. If you want a mechanic that you can trust go to Marc.

0/10 do not recommend I went to the shop about a rattling noise and a few things felt lose which…read moremade the ride rough and scary. He looked, quoted me 4 THOUSAND DOLLARS to replace whole suspension and told me the problem would be fixed. About a week later I get my car back, go drive, boom the noise IS STILL HAPPENING. so my father calls omar to tell him and he said "well I know what's causing the problem but I wanted to focus on the safety of the ride" um ok thanks but I brought it in for a specific problem and i still have the problem $4,000 later. i would've respected it if he would've fixed the issue and then added the other issues with the suspension on top of it. They are money hungry

My wife's car engine went out. We took it to a mechanic a few miles down the road. They said it…read morewould be 2 weeks. She took it to AutoMedic and they told her they could get it in 3 days up and running. It ended up taking 2 weeks to get the engine replaced in the end. Upon picking up the car, the mechanic told my wife that the air conditioning pump was busted and he could replace it. This was a complete lie. Even with the blown engine the A/C was super cold and could be verified by the previous mechanic. This mechanic is not a decent person and basically ran us another $1000 after he broke the Air conditioning while removing or replacing the engine and wanted to charge the customer for his mistake. Disgraceful.

Honest, fixed my car several times. Known him for years. 5916 15th St E, Bradenton, FL 34203…read moreThis is his current address . Have to move any rents from Andees . So he answers the phone Mike at Andees. I completely trust Mike

Excellent mechanic! Honest! Cleaned up the mess from Conley Buick. Highly recommend Mike Hamilton.read more

Negative reviews are a little extreme I see. I am a business owner and know how day to day…read moreoperations go. Sometimes the phones are busy. Sometimes you can't get ahold of who you want...at the exact time you think is best for you. The truth is, they are awesome, they are busy, but when you are in touch with someone, the service is outstanding. Yes, I did have to wait for back ordered parts and sometimes call back a few times. The end result is what matters. Everything was taken care of and they went above and beyond to make sure the finished product is what I expected. I would never want to be in customer service because for every one great review you get the complainers who just simply don't understand that the world is not a "your way right away" truth. Eric Erkckson was my collision representative. He was the nicest and straightforward guy out there. Thank you Eric for taking the time to make sure I was taken care of and understanding my concerns. I just wanted to leave a review for the team that really don't deserve the negative comments I read.

WOW it's NOT all big bows and sunshine at this dealership. I had to buy my own bow so just stop!…read more BUYER 100% BEWARE CUIDADO, COMPRADO SEVERE operational dysfunction so bad that they are in violation of multiple explicit provisions of Florida Statutes § 320.27 (Motor Vehicle Dealers) and Florida Statutes § 501.204 (Deceptive and Unfair Trade Practices Act - FDUTPA). Ryan Overstreet asked me to REMOVE my GOOGLE REVIEW, my 100% honest account of how they sold our trade without the proper NYS Gifting form because it was illegal. My negative review brings their stats down and calls them out on their deceptive sales practices! From what I understand after the past two months of doing my research, Google Reviews are pretty damn important for a car dealership. DID YOU KNOW: Dealerships can request your google reviews to be taken down and you will never know unless you go incognito! Since Ryan knows how to manipulate the Google reviews process, and KNOWS a "Local Guide Review" takes Relevance, he has "local guides" put these "great reviews" out there to override the negatives. How "real" are these local guide reviews, Google? Does the Dealership CREATE these factious profiles just to override negative reviews? Hummmmm? Why does this dealer has a review rating of 4.3 on Google, but less that 3.4 on DealerRater and less than 1.9 on Yelp? THANK YOU YELP for allowing us to tell our story without being manipulated by the dealership to take it down! Negative reviews tell you the true story! Positive reviews just make the dealership look good and now after doing 2 months of research, I have learned can be easily manipulated. DON'T BE FOOLS. Read the NEGATIVE reviews. Clearly these guys (mostly all male dealership-stereotypical car dealership), are experts at the ole "BAIT & SWITCH and in my opinion, Ryan should just teach classes in this because he's the GM ringleader expert! There are only a few women that work at this dealership; one that answers the phone and another who responds to reviews. Why are these positions not given to a man?? I'll let you think about that one for a bit. SITUATION: We traded 2 vehicles in for 2 new vehicles. My first new car purchase (no lease) at 57 years old and I deserved it after raising 4 children and working a high stress job, even holding 3 jobs during my children's early ages while pregnant. They took trades, didn't get the required gifting form for one of the vehicles and the story has been a 2 month NIGHTMARE! I'm a pit bull and will fight to the end so I am in for the long haul and will try my hardest to get Gettel Toyota of Bradenton held accountable for their deceptive business practices. I flew from NY to FL after the trade was restructured and they took a $1,500 payment as a deposit. Gettel knew I was coming but illegally sold the trade to a third party. When I arrived at the dealership, they had me sign the proper cash deposit Gifting Form, then isolated me in the office, had another manager come in, to tell me they sold my trade and they would get me a rental car to drive home. WOW again! THEN ON TOP OF IT, they pulled me into another office with Yarel (who was really nice by the way) and tried to get me to sign my life away and give me pennies. I REFUSED and left back home to NY w/paperwork in hand after crying at the dealership for hours trying to figure out my next move (I was supposed to be driving home at this point). If you value your money & especially your time, GO ELSEWHERE to get your Toyota. If you like playing games (hope you're great cuz these guys are experts), sitting in a dealership for days, then by all means go to Gettel Toyota of Bradenton. I would have loved to leave a great review but the amount of mistakes that STILL keep occurring is unfathomable, after being ghosted and referred to their attorney? After spending $125,000 all in, I need to be honest for you hard working Floridians who are getting ripped off. My sales guy Mick - TOP NOTCH and so was Sebastian! Rey, moved from Sales to Finance; sweet kid made to stay past 12am; Jon threw him to the wolves instead of mentoring the poor kid! Let's be honest because Gettel Management and Dealership as a whole is NOT. Sales guys are supposed to make you feel all warm and fuzzy! How do you think (according to Jon Cruz), this dealership sells over 300 cars per month (or between 10-15 cars per DAY)??? Fast talkers. They will do whatever to sell you a vehicle! Period. WHAT CAN WE DO TO GET YOU INTO THIS CAR TODAY? The operational end at Gettel Toyota of Bradenton is a complete disastrous failure and should be closed immediately for full and proper training in the back end. Period. Who doesn't feel great after getting a new car? Unfortunately, me! It has been 50 days of aggravation but DMV will hold them accountable. BUYER BEWARE and heed my warning. Take your business elsewhere.