1. Panico Pools

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El Dorado Hills, CA

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Panico Pools

3.5 (6 reviews)
Closed • 8:00 am - 4:00 pm

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In Depth Pool Service

In Depth Pool Service

(15 reviews)

I wanted to post a review about a Fantastic Service Experience we have using this company to…read moreService our Pool and preform much needed equipment repairs that were now approaching 16+ years old. We were referred to In Depth Pools from a friend who uses this company to Service his pool on a weekly basis, he has also had repairs and upgrades done with them and has been thrilled at the professionalism, prices and most importantly the quality of the work performed. So with that I called the company and spoke to Phillip who is the owner and preforms all the work. He is Licensed Contractor and has worked in the industry for many years learning best practices from his prior employers who have taught him well before opening up his own business. What I noticed immediately is the friendly warm welcome and that he actually listened to my concerns and issues and did not immediately try to sell me on something until he fully understood my needs. I ended up signing up for weekly pool service and a couple of pump upgrades and the whole process was and is amazingly smooth, the work preformed was prompt, clean and works great! I am looking forward to the savings on my electric bill with the new high efficient pumps he installed and wow they are quiet too! And his weekly service is amazing, he is always on time, comes by gets to work, gets the job done in a timely manner and when he leaves my pool is sparkling like new! I would highly recommend you give IN DEPTH POOLS a call and you will see that Phillip and his business is not just another fly by night pool cleaning service! He is a full Service Operation that takes pride in his workmanship and loves his customers! I recommend 100%!

I am very happy with In Depth pool service. We have been using them for over 2 years now and they…read moreare so easy to deal with. Phillip is very responsive and transparent. I highly recommend them!

Nevergreen Pools

Nevergreen Pools

(49 reviews)

Keoni did an outstanding job as usual! Communication was excellent, and he explained everything in…read moregreat detail, including how everything was hooked up and how it works. He dialed in the automatic chlorine feeder and replumbed the system, removing the old waterfall and integrating it with the new variable-speed one I already had. He even spray-painted the pipes to match, which was a really nice finishing touch. He also took the time to integrate all of my new add-ons into my Pentair panel and set everything up with specific schedules so everything works together properly. He made sure I understood how everything was connected and how the different components work. The setup came out clean, professional, and exactly how I wanted it. This entire project exceeded my expectations. I'll continue to use Keoni and Nevergreen for my pool needs, as usual. Highly recommend!

My heart!!!!! This makes me so sad to leave this update. We used Nevergreen for nearly 4 years. We…read morehave loved them and their service. A few hiccups, but they were always dealt with in a respectful way and timely manner. We recently ended service with them only because we are trying to sell our home and we are trying to cut costs. We figured we could maintain the pool ourselves through the rest of the year. We called and were able to cancel our monthly service with them pretty easily. They were kind and helpful, but no information was given about the way they would leave the pool on their final service. Their departure, unfortunately, was disappointing and ended up costing us almost $400 to fix their mistake which actually defeated the entire purpose of trying to do this on our own to save money. I'm not sure if it's standard practice to leave everything with the pool completely OFF, but some notice and communication would have been nice. Everything was turned off. There was no power going into our pool. The filter, vacuum, pump, everything was turned off and in August heat this was a disaster for algae to grow. We didn't notice it until it was too late. I guess it grows quick in the heat because 2 separate trips to the pool store and $400 later we were able to get the pool back, but what a disappointment. I thought we had a week from the time Nevergreen serviced our pool until we needed to worry about it, but that was being under the impression that the filter, pump, vacuum etc was still running and keeping things clean. I do want to note that I really enjoyed our pool guy - I wish I remembered his name! Austin? He was super nice and helpful and when he learned we were cancelling he even took some time to show me a few things about the pool and equipment. Super helpful. I don't blame him. I don't imagine it would be his responsibility to communicate with me those details and he doesn't see me every week regardless. I am more upset with the back office and the lack of communication (no call or email explaining what to expect) when closing out an account and not going over the way things will end. Unless this is not common practice -- if everything should have been left on as it was, then I'm sorry to whoever services our pool lol I don't want to get him specifically in trouble, but this was a very costly mistake for us in an already difficult financial time. Pic for how the pool was left on his final cleaning.

Panico Pools - poolcleaners - Updated October 2026

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