Nathan is professional and courteous. He arrived to our appointment on time, wore paper booties…read moreover his boots when walking through our home, and utilized materials to place over our floor when cleaning the wood burning stove and chimney. After leaving, we lit a fire which emitted smoke into our home. Nathan promptly returned and found an access point that allowed him to remove the hidden clog. Everything is working fine now! We will be having Nathan out in the spring to repair our second chimney. Thank you for providing a service that this area needed!

From the owner: Fast, clean and reliable! We offer cleaning, inspection, installation and repair services for…read morechimneys, fireplaces, wood stoves and stove pipes!

Sage Heinz just completed by far the most thorough chimney sweep we've ever had. From cleaning…read morefrom the top of a two story roof to the scrubbing and cleanliness inside. Sage was top notch and I highly recommend him for all your chimney and fireplace needs.

I've used Blacks gutters on three different projects. Excellent work! They matched colors…read moreperfectly. On time. Extremely professional. Quick and quality work. They guarantee their work. Reasonably priced. These guys are the best in the area in my opinion. They won't let you down.

Highly Recommend! Juan did an amazing job troubleshooting over the phone and communicating what my…read moreproblem may be. My dryer exhaust is located on the roof of my home and we agreed to wait until the snow had melted before going any further. Juan came over & cleared the clogged dryer vent within minutes. Definitely, recommend Elite Power-Vac for dryer vent services. The cost was very reasonable as well. Thank you again!

We just had Juan out to clean the vents in our house. They had not been done since we built the…read morehouse 19 years ago. Juan did a magnificent job. Now they are super clean. He even cleaned every one of the vent grates. Very thorough and professional. We highly recommend Elite Power-Vac.

We were having problems with our fireplace and needed someone to troubleshoot the issue. Several…read moreneighbors recommended Ignite Fireplace Services so we them a try. They showed up on time, and got straight to work. The found the issue and fixed it very quickly. They were priced fairly . When they left it worked well and looked like brand new. Highly recommend!

These guys are amazing! They showed up on time, and went straight to work, troubleshooting the…read moreissue with our gas fireplace. We had two other service companies come out and take a look prior, and they couldn't find the problem, recommending that we replace our entire fireplace. Ignite found the problem in 10 minutes, replaced a part, and were gone in half an hour. All for a fair price. Highly recommend.

I have an older furnace and a crawl space access with limited room for larger technicians. I have…read morehad other techs perform this service in the past, but I have also had a company show up and was unable to complete the work because of their inability to fit in the crawl space. I described the scenario in intricate detail when booking this reservation and was assured they understood and would send appropriate workers. However, when the gentlemen arrived, I could tell right away they would have difficulties. It was also quite obvious that they had no clue about this assignment and were surprised they would be required to access a crawl space. It was only about 15 minutes before they indicated to me they could not perform the work and I had taken the day off for no reason. Again, I had explained the situation thoroughly and received affirmation that they understood and would send a smaller technician. This reservation was made several weeks in advance because of their schedule. Had I known of their inability to follow through, I could have actively pursued a more capable company. I am unable to give anything but one star since this was a complete mission failure by B&F and 100% avoidable. I will add that both techs seemed otherwise friendly and capable, but I will never know if or how qualified they were since they could not clean my ducts as promised. Additionally, I was told they would be contacting me to reschedule with a more suitable person to access the space, but that was four days ago and I have yet to receive any communication, apology, or attempt to remediate.

From the owner: EXPERIENCE-B&F POWER VAC is the leading provider of HVAC cleaning for the Inland Northwest. With…read moreover 45 years in business, we have completed thousands of successful HVAC equipment cleaning projects in Idaho, Washington, and Oregon. B&F Power Vac is also a long standing member of the Better Business Bureau with an A+ rating.

Service was outstanding. Kameron, was professional and thorough. Definitely would use them again…read more Which we have. Thank you so much

While cleaning our chimney, they let us know that they could also repair our roof. It was a relief…read moreto find someone local and reasonable to do this. They arrived on time, completed the work quickly, and double checked to be sure that we were satisfied with the job. They truly are A-1.

PRO-fessional. Eron not only did an excellent job, he was a joy to be around…read more Thank You!!!!

Eron is the epitome of a professional. Called and asked if he could come a day earlier (!! Of…read morecourse!). Even though I told him he didn't need to put a rug down, he insisted. This is the second time we've used him and we couldn't be happier. We waited a little too long to have the chimney swept and it functions so much better! He always cleans up when he leaves. Wish all contractors had his skills and ethics. You cannot go wrong with using his services. And if you are a single woman, no worries. Sometimes I'll wait until my husband can be home because I get nervous being alone with a contractor, but no problem here. Feel comfortable calling him.

We called Scott for an estimate for a new fireplace insert and he was quick to submit a very fair…read moreestimate. Once the paperwork was completed, Scott and his team were on the job. Scott and his team are very professional, honest, efficient and work with integrity and great customer service. The team kept us informed as to the next step during the entire job. Our job was completed very quickly and it's beautiful. We will be recommending Mr. Chimney to all interested parties. Reg B.

I used to recommend this company to everyone based upon the techs who have shown up in the past, as…read morethey were friendly and very courteous. Naturally, I called and asked for someone to come out to look at my chimney flashing. The owner, Scott, came out to look. Needless to say, I will no longer be recommending this company. Scott was RUDE and argumentative today. I mentioned that the flashing didn't look right, when I meant the tar or rubberized coating, or whatever was originally used by the original installers. I used the wrong vernacular, and he sternly corrected me. I wasn't saying anything negative about him or his company, but actually paid him several compliments on his other employees. Scott came down from my roof and then asked me about a permit when it was installed. I informed him that as far as I know it was pulled, as Country Homes Power told me that they did. Scott then decided to lecture me on how I would know. (I found the permit and receipt of permit with my city). It was an authoritative tone. I've spent enough time in the military to understand when I'm being "dressed down." Then I asked Scott about the repair, and he said he'd get back to me but they were busy. So I clarified by asking him if he was busy the rest of the year, or just now. He then said that his company would not be able to do anything for me this year. He NEVER told me WHY my flashing needs to be replaced. His crew had inspected everything just a few months ago this summer and said everything was just fine. I called Mr. Chimney to get his name and was informed that he was the owner. The girl on the phone got defensive and said "I'M SORRY THAT YOU FEEL THAT WAY" in a snotty tone. I was calm and cool as a cucumber on the phone with her, as you get more bees with honey than you do with vinegar. But that was the end of that conversation. It's awful to say, as I really used to like this company, but I asked them to disregard and I won't ever be utilizing them again. And if the young office girl is reading this, try learning some customer service skills please. You NEVER tell a paying customer "I'm sorry you feel that way." I would have respected you more if you would have just said "Piss Off" and hung up. Customer service can and will make or break a company. Mr. Chimney clearly has some issues to sort out, as the owner doesn't know how to properly communicate with people. My advice to the owner, stay away from customers if you are going to behave in your current state, and let your employees deal with the company, as the ones who came out here before were very professional. Perhaps sir, you could take some cues from them...... *******ADDITIONAL NOTE******* CUSTOMER BEWARE: If you leave a negative review or call to complain, the owner Scott may threaten you with filing a false complaint regarding any animals that you may have. My dog is a Certified Service Animal with her own ID card that the TSA recognizes. She's actually a Disabled Veterans Service Dog and makes Lassie look more like Cujo, as she's the sweetest thing. I informed Scott (the owner of Mr. Chimney) that she was a Service Dog and that she was very friendly. She sniffed him with her tail wagging and like he was a long lost buddy. Hey, she's in her own home, not at work, right? I then I shoo'd her off so Scott and I could speak about my stove chimney. After I called the office to voice a complaint, I get this voice mail (see attached) that Scott is wanting to talk to me over the phone "man to man." Well, you can read it for yourself. This guy must have a couple screws loose upstairs, or perhaps he had a previous bad experience with animals? Scott made this personal by threatening to file a fictitious dangerous animal complaint against me. My dog never threatened him in any way. And this didn't come up until AFTER I called the office and stated that I'd be leaving a negative review. As Scott was leaving my Ring Camera shows me extending my hand, us shaking hands, and him leaving peacefully, and in one piece. This guy is unhinged, and he's supposed to be the owner????