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AP HVAC

5.0 (1 review)
Open • 8:00 am - 4:00 pm

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6 years ago

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Up The Creek Heating & Air

Up The Creek Heating & Air

(3 reviews)

I am a tenant at a rental they performed work at. Don't expect them to respect any aspect of your…read moreprivacy or schedule. They don't like to and will not communicate with you at all. They will show up completely unannounced, refuse to communicate with you if you call to ask questions. When the owner does finally talk to you, you'll get the message you should be thankful they decided to do any work for you at all. And no, in my opinion, the owner of the property wasn't treated much better.

Do not hire this company! They have done extensive work on my house more than a few times over the…read morecourse of years. The owner is rude and very unprofessional. The young skinny guy with the glasses is rude and unprofessional. Probably the owner's son. When it came to scheduling. The owner was completely rude and impatient. Then he asked if I was the tenant, because they like to treat tenants like second class citizens. Previously a couple years back the same kid with the glasses tried to walk past my wife through our front door when she answered it. He said who he was and then just tried to walk in past her not even waiting for her to get out of the way trying to force her out of the way basically. another time while 1 person was working on the central heating and Air he was sitting on our Christmas tree in the box smashing the box in. The owner said they would be here at 9am. 9:15 rolls around and I call for an update which I shouldn't have had to do, and they said they would be here in a couple minutes. 25 minutes later they show up. I explain how the owner was rude they called the owner and the owner told them to leave. Which is great, because they don't deserve the business. I have dealt with the other HVAC companies in town, and none of them were unprofessional like this. My recommendation is to go with any other company. They all got great reviews from me!

B & F Power Vac

B & F Power Vac

(1 review)

I have an older furnace and a crawl space access with limited room for larger technicians. I have…read morehad other techs perform this service in the past, but I have also had a company show up and was unable to complete the work because of their inability to fit in the crawl space. I described the scenario in intricate detail when booking this reservation and was assured they understood and would send appropriate workers. However, when the gentlemen arrived, I could tell right away they would have difficulties. It was also quite obvious that they had no clue about this assignment and were surprised they would be required to access a crawl space. It was only about 15 minutes before they indicated to me they could not perform the work and I had taken the day off for no reason. Again, I had explained the situation thoroughly and received affirmation that they understood and would send a smaller technician. This reservation was made several weeks in advance because of their schedule. Had I known of their inability to follow through, I could have actively pursued a more capable company. I am unable to give anything but one star since this was a complete mission failure by B&F and 100% avoidable. I will add that both techs seemed otherwise friendly and capable, but I will never know if or how qualified they were since they could not clean my ducts as promised. Additionally, I was told they would be contacting me to reschedule with a more suitable person to access the space, but that was four days ago and I have yet to receive any communication, apology, or attempt to remediate.

From the owner: EXPERIENCE-B&F POWER VAC is the leading provider of HVAC cleaning for the Inland Northwest. With…read moreover 45 years in business, we have completed thousands of successful HVAC equipment cleaning projects in Idaho, Washington, and Oregon. B&F Power Vac is also a long standing member of the Better Business Bureau with an A+ rating.

AP HVAC - hvac - Updated May 2026

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