Do not use!!!! if I could give them zero stars, I would. This company is crooked and shady! They…read moreperform shoddy work, they overcharge, and they lie their way out of being responsible for damage they caused. They have cost me many thousands worth of water damage in my home because of what they specifically did and they deny! Negligent with zero care given. Bare minimum work performed on a very expensive upsell product. Never had any leaks in my home until they came out to do work on my property. Once that happened, water was pouring through the ceiling, use someone else!!! Looks like others have had the same experience!!! Buyer Beware!!!

I give them 2 star rating. 1 for showing up, and 1 for being polite…read more I had a mid-fall service done on my furnace by Mike's Mechanical - the guy did spend some time going over it, and he said it was in good shape. It started malfunctioning in the early part of the winter during that super cold stretch. On off - on off... I sure didn't want it to die during the night. I panicked and called a different company out to ck the heater over. Whoever Mike's Mechanical sent out forgot to clean some basic little temperature probe. The new service guy hooked up a meter, up came a code and it ID'd the problem instantly. The new guy cleaned the probe and the furnace has been functioning fine ever since.

Air conditioning fan quit running over the Labor Day weekend. Called Guardian assuming l would not…read morebe able to get service until the following week at best. This was one of the hottest weeks so far this year and we thought we would need to get a hotel room until it was repaired. Guardian responded within an hour and were able to get the air conditioning back on line with in an hour. I personally have always had outstanding service from Guardian

Excellent knowledge, products and services! From answering the phone, replying to emails and…read moreperforming repairs or new installation, we love their work!

I am a tenant at a rental they performed work at. Don't expect them to respect any aspect of your…read moreprivacy or schedule. They don't like to and will not communicate with you at all. They will show up completely unannounced, refuse to communicate with you if you call to ask questions. When the owner does finally talk to you, you'll get the message you should be thankful they decided to do any work for you at all. And no, in my opinion, the owner of the property wasn't treated much better.

Do not hire this company! They have done extensive work on my house more than a few times over the…read morecourse of years. The owner is rude and very unprofessional. The young skinny guy with the glasses is rude and unprofessional. Probably the owner's son. When it came to scheduling. The owner was completely rude and impatient. Then he asked if I was the tenant, because they like to treat tenants like second class citizens. Previously a couple years back the same kid with the glasses tried to walk past my wife through our front door when she answered it. He said who he was and then just tried to walk in past her not even waiting for her to get out of the way trying to force her out of the way basically. another time while 1 person was working on the central heating and Air he was sitting on our Christmas tree in the box smashing the box in. The owner said they would be here at 9am. 9:15 rolls around and I call for an update which I shouldn't have had to do, and they said they would be here in a couple minutes. 25 minutes later they show up. I explain how the owner was rude they called the owner and the owner told them to leave. Which is great, because they don't deserve the business. I have dealt with the other HVAC companies in town, and none of them were unprofessional like this. My recommendation is to go with any other company. They all got great reviews from me!

Kasen performed a preventative maintenance our AC unit today. As usual, he was super pleasant and…read moreprofessional. He informed us what he had done and left the HVAC area clean and neat. We love doing business with Kinzer!

Our furnace stopped working on a Friday, of course. I called Kinzer expecting that they would be…read moretoo busy and that I'd have to wait until the following week, but they had a tech to my house within 15 minutes and he had our furnace running within 45 minutes. These guys seriously come through EVERY time. Cannot recommend them enough.

When Gary's heating was retiring, he turned his clients toward Lazer heating. I asked Lazer to…read moresend someone out. Someone named Rob Sinner was their tech at the time and he came and worked on furnaces (3 of them) in our apartments in a rental house. I had some background in gas furnace work, so was not ignorant as most women are expected to be. I was told by Rob Sinner that two of the furnaces had cracked heat exchangers, and he pointed to a crack on a silver plate that one could see near the holes where flames were visible. He gave me a $4500 estimate to replace just one furnace. I called Gary back in, and he said, "Those are just plates attached over top of the heat exchanger, and you have no problem here, there are not any cracks in your heat exchanger. So there you have it folks... if you look like a sucker, you'll be given misinformation to get you to prematurely buy a new gas furnace. I've never since used Lazer heating.

I will never recommend this company for anyone. Expensive and not reliable. Worked on air…read moreconditioner and and they admitted the could not find the problem. Paid a total of $522.00 and they never found the leak. First visit last about 30 minutes. Michael claimed second visit was about an hour and half so charged me for two hours ($180.00). Lazer Heating and Air.....thumbs down

I have an older furnace and a crawl space access with limited room for larger technicians. I have…read morehad other techs perform this service in the past, but I have also had a company show up and was unable to complete the work because of their inability to fit in the crawl space. I described the scenario in intricate detail when booking this reservation and was assured they understood and would send appropriate workers. However, when the gentlemen arrived, I could tell right away they would have difficulties. It was also quite obvious that they had no clue about this assignment and were surprised they would be required to access a crawl space. It was only about 15 minutes before they indicated to me they could not perform the work and I had taken the day off for no reason. Again, I had explained the situation thoroughly and received affirmation that they understood and would send a smaller technician. This reservation was made several weeks in advance because of their schedule. Had I known of their inability to follow through, I could have actively pursued a more capable company. I am unable to give anything but one star since this was a complete mission failure by B&F and 100% avoidable. I will add that both techs seemed otherwise friendly and capable, but I will never know if or how qualified they were since they could not clean my ducts as promised. Additionally, I was told they would be contacting me to reschedule with a more suitable person to access the space, but that was four days ago and I have yet to receive any communication, apology, or attempt to remediate.

From the owner: EXPERIENCE-B&F POWER VAC is the leading provider of HVAC cleaning for the Inland Northwest. With…read moreover 45 years in business, we have completed thousands of successful HVAC equipment cleaning projects in Idaho, Washington, and Oregon. B&F Power Vac is also a long standing member of the Better Business Bureau with an A+ rating.