Panera has a habit of leaving items out of delivery orders. An order on 8/12 did not include the bread and the bagels were not sliced as requested. The soup is always great but wish they would hire employees who could read. read more

somehow this was both the least busy AND dirtiest Panera I've ever been to... Seemed to be fully staffed and I was the only customer there, just didn't want to bother with the whole "clean dining room" idea... read more

Very fast, efficient location. The food is always made right and meets expectations. Employees are very kind when interacting with you. Quiet atmosphere with plenty of seating should you choose to dine in. In a world where everyone has a frequent buyer program, theirs is pretty worthwhile. You can even get a fresh coffee almost any time of day. Definitely recommend. read more

Friendly staff Espresso machine not working... close the door! Out of essential items close the door! Not enough employees close the door! Coffee places should have coffee read more

The food here is great for fast casual. The sandwiches taste good and they are consistent in that they look and taste pretty much the same each time; it's nice to have that peace of mind when you're on the go. The breakfast sandwiches are great as well, and using real eggs is a nice touch. The only reason I don't put five stars is that I don't think they actually make cold brew coffee here. Every time I've ordered it, it just tastes like hot brewed coffee that was poured on ice, or maybe chilled and then served on ice. The difference between cold brew and regular brewed methods is rather obvious when it comes to taste, and I've had actual cold brew coffee from other locations. Also, if you're an actual coffee fan, there hot coffee tastes rather watered down and weak. So in sum: eat the food, skip the coffee. read more

Overpriced for the quality and quantity of food. Service was ok, don't like that there is a spot of the card reader for a tip. During pandemic that was fine, but it is way overboard now. read more

I ordered Panera online for my family and my in-laws (total 6 people). I ordered our food at 4:30 pm and was given a pickup time of 5:27 pm. So far so good! When I got there at Panera in East Peoria to pick up my food at 5:30 pm, it was not ready. I was not greeted by any of the workers in the store. They were not busy, only one other person waiting for their food at the time. The cashier walked past me and my wife at least three times and never did she ask if we had been helped or could she help us. Just walked on by like we were chairs at the table. After waiting for twenty five minutes past the pickup time, I asked a lady behind the counter if she could find my order. She stated it would be right out. After another ten minutes, the lady brought it out to us in a plastic bag. She said she was sorry but did not go through the bag to make sure it was all there. My wife and I went through the bag and several things were not marked as to what they were. When I ordered the food, I have a ten dollar tip.... Too bad I couldn't get that back. I have lived the Panera in the old location in East Peoria for years. Now they are at this location, I am not impressed. They weren't even busy and still could not out together an order over one and a half hours after order was placed online. So ridiculous!!! I recommend if you go order food from here, plan on it being cold and take a good book. You are gonna wait for a while. read more

We dropped in here about 20 minutes from closing on a Sunday night. The crew were obviously already breaking down. There was literally only one sandwich and one soup on the menu that they were able to prepare for us. I wasn't looking for meal, so I just ordered a smoothie and it was delicious. Those who ordered the sandwich and soup were fine with the choice and didn't complain. I want to point out the great attitude of the staff. They could have been annoyed that four people dropped in right before closing while they were all hoping to get out early. But every one of the staff treated us with respect and were very friendly. I want to thank them for their fantastic attitudes. read more

This is by far the worse of the two locations. Lettuce is consistently wilted and slimy. Nearly all of my drive-thru orders are incorrect, so I either sit at the window forever or have to drive around and wait for them to bring out a replacement. It is usually understaffed, with 2 cashiers at lunch on weekdays. I try never go come to this one unless I am dying of starvation and don't want fast food. read more

This is my last visit to this location. Rude awful people! Lady yelled at me that my sandwich was ready. I didnt rush over to pick up as only half the order was ready. Which brings me to my next subject. Everytime I order a smoothie and a sandwich. I have to wait till my sandwich is cold to get my smoothie. Dumb. Cold sandwich it is. And honestly someone needs to get a broom out and do some clean up. It is not possible that it is that dirty in only a few hours this morning. Filthy dirty hole. read more

Portions are usually inconsistent. Be careful at the drive-up. You'll only occasionally get utensils, bread, napkins. So,check your bag thoroughly before you drive away. Something is always missing every time. Just tried it out again. Couldn't get an iced coffee without waiting 15 minutes with barely any customers in the restaurant. I kept trying to get someone's attention. I finally made my own. My friend never got the proper iced coffee. Hers was completely wrong. Then again, I was trying to get the attention of the cook but he had a dental floss pick in his mouth as he cooked the food and was clueless. (I will probably be reporting this to health department.) The restroom had a broken water faucet. After soaping up, I tried to turn on the water and the faucet fell off. I just deleted your app on my phone. I'm done. read more

I just received an order from the Panera.I called back within five minutes because I noticed a substantial part of our order was missing and I was told even though we only live five minutes away and it is a good 3 1/2 hours before closing that the most they would do for me would offer me a voucher for a future visit. There will be no future visit as the manager refused to even get on the phone with me. The absolute worst customer service I have ever received in Peoria living here 21 years. read more

We stopped for a quick lunch. I ordered a ham and Swiss with lettuce, mayo and onion. The one small piece of lettuce did not even cover the slice of bread. read more

Panera Bread - Lunch this week at Panera. I guess there is a lettuce shortage. What a disappointment. - Sandwiches Near Me - Peoria, Illinois

They regularly give us food in the drive thru with missing ingredients. More than once we've come home to find the kids' peanut butter and jelly did not have jelly on it. Tonight we got my bbq chicken salad home to discover it was missing the key ingredient of chicken. I'd quit going here if we had more options in this area. read more

This location is not as good as it used to be. The portions are inconsistent, the quality of the food is inconsistent and it's definitely not as clean as it used to be. And most of the time the coffee is not fresh. read more

So let's be clear, Panera has very good food and I go there for lunch frequently. But this location has some staffing issues, mostly in the morning. My wife, who is in the "friendly" business, continues to have problems simply getting a cup of coffee and a breakfast sandwich. She has consistently ordered through the online app and arrived to find incomplete orders, lost orders or other issues. When asked, the staff seem disinterested and aloof until the manager gets involved, finds the order, fixes the discrepancy and "corrects" the individual responsible for the rude behavior. I feel bad for the manager trying to deal with the consistent staffing problem but this is a matter of proper training. The coffee station is the part I regularly take advantage of and there have been numerous times I have arrived to find the coffee station destroyed; no coffee, no creamer, trash and spills, etc. Manager dude, the wife has moved on to Starbucks as her fall back option and its not because of the food. Crack the whip because there are people at the front who are costing you customers. read more

Found a hair in my food... I chose Panera because of the healthy food but ended up losing my appetite .

We always loved Panera but the past couple years the portions have gotten smaller and prices have gotten higher. I suppose I still would rate the food quality high but it's cost prohibitive for our family to enjoy very often read more

My wife and I love this place. While it is a bit pricey, it is a great change of pace from Subway and Wendy's. We usually get the "You Pick Two" option which ends up to under $20 when you add in one drink (which we share). The ambiance is pretty nice, there are a couple couches and lots of booths, high tables, and standalone tables. There are places to plug in your laptop and wi-fi access which isn't as great as I had hoped it would be. Thus, I don't got there for the internet, I go there for the food, and it is very tasty. read more

For the money I spent on sandwiches for the office staff, the bread was rock hard, the bacon skimpy, and the steak for the steak sandwiches tasted more like roast beef. Guess I have to find another way to treat my peers. read more

Bread was cold and hard - every table was dirty. Nothing like any other Panera I've been to

It is Panera so no surprises. Free WiFi works great here. Access to the parking lot is a little screwy. This store has a serious weekday lunch rush that seems to include a fair number of attractive women. read more

Panera Bread - Sandwiches Near Me - Peoria, Illinois

This is a great restaurant. I went there nearly every morning for breakfast a few years back. They have great bagels and I have always liked this restaurant. Great location- you can just pass by. read more

Ok,this the first time my wife and I have ever eaten in a Paneras.....most "franchise"places are mostly crap ie: jimmy cons ,sumway,and one that is crap but not a franchise a....tees.So my wife and I were very pleased to eat a lovely tasty meal for 2 for under $21...!!!!...we had a salad,sandwich a big bowl of broccoli/cheese soup.....and for later a nice chocolate fudge brownie(we put vanilla ice cream on it !!!:-)...plus u get 2 big nice baguette with the soup.GREAT FOOD VERY REASONABLE PRICES!......I need to delete my MCDONALDS APP...Now! read more

Food tastes great. But c'mon, regularly out of baguettes, and not just late in the day, but throughout. This location also struggles to properly cook the panini's and grilled cheese sandwiches. Typically have to return them to finish cooking. Food is delicious once cooked all the way. Staff is great. Management...weak. read more

We are frequent flyers to this North Knoxville Avenue restaurant for a good reason, they have a great menu at a reasonable price! Always satisfied. read more

Yes, this is a bit pricey; but it is not Subway - it is better than that and the food, service and atmosphere is unmistakably different from your ordinary sandwich shop.. read more

I love Panera, food is great as well as service. In this case I am commenting on the Wifi. I was working remotely and went to Panera to connect to the wifi and it was very problematic, booting me offline every 2-3 minutes. read more

They are so nice here..make an effort to learn people's names, and the food quality is really good.