When did Panera get so boujee?! This place is so sleek and minimal that that it just feels weird and empty. No real atmosphere or energy. Just a lot of tables and weird big signs. Gone are the days of pretty displayed pastries. The cashier was nice but certainly irritated when we were trying to make a decision. Turns out they close at 8 and we were there at 7:30. They are serious about that closing- they close the door before closing time even for people still sitting there. The order (turkey sammy and bread bowl) was $21. It took forever- we saw my soup sitting there until they finally made the other half of the sandwich (apparently they only made half). The food itself was great. I will NEVER understand why you get a piece of bread as a side with a bread bowl. Dude give me an apple or something. Clean establishment and great food. read more

Panera Bread - Bread with a side of bread - Sandwiches Near Me - Mooresville, North Carolina

If there was half a star rating that's what I would give this place service was awful young girl was like a clueless cheeseburger messed up my order left items out just to tell me I was wrong and charged me more and didn't apologize after all was said and done! read more

Mooresville Panera is the WORST..they are always out of food. Went there at 9am to pick up Asiago bagels and they were out..what Panera runs out of Asiago bagels first thing in the morning. Ordered blueberry bagels and they only had 5 left..bought those..they toasted them when I specifically said no...the girl at the drive through was whatever attitude..I love Panera..but the service and food at this Mooresville, NC location is really bad... read more

I've ordered delivery from this location numerous times and I've been completely satisfied. However, I was out and wanted a chicken noodle soup. I entered the establishment and walked to the kiosk to place my order and was greeted by a huge, deceased cockroach on the floor. This of course turned our stomachs, so we left and ate elsewhere. Such a bummer because I've been a huge fan of Panera Bread for a long time :( read more

Panera Bread - Sandwiches Near Me - Mooresville, North Carolina

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I love the food, I would come here for my last meal 10/10, the food was so good I basically swallowed it in one second, I LOVED IT. read more

Panera Bread - My food is amazing. - Sandwiches Near Me - Mooresville, North Carolina

This place is a joke. Three people in the store when I got there - ordered 2 grill cheese and 2 cups of soup and 2 cookies. 20 minutes later the food is ready. Cookies were like rocks - I left them on the table. Food was edible but service and vibe abysmal. I can get soup and a Sammy anywhere. Never again with Panera. read more

If I could put -5, that will be fair!!!! Second time messed almost half of my order!!!! Come on really this is pretty expensive please and service terrible . read more

The lady was helping multiple customers at once, but by doing that she continued putting down the bagels she was mid prepping onto random counter services. The bagel came out and was doughy and undercooked it felt water logged. They replaced it but gave me the same kind and it ended up in trash. Not a great way to start the day! read more

This place is filthy. No staff around, could not get service. The terrible reviews for this place are very accurate. Terrible. read more

Panera Bread - Floors looked like this all over the dining room. - Sandwiches Near Me - Mooresville, North Carolina

If there was a zero I would give that. I have been going to Panera bread for many years. The food I just bought today a 1/2 salad and 1/2 soup was not only thrown together but smaller portions that don't add up to $17.00. I have provided a picture of the 1/2 Asian chicken salad. Keeps getting smaller and more disgusting. I would say I will not ever go back and this is theft for thr amount of money I had to pay. I'll be going to Chic-Fil-A next time. Don't waste your money. read more

Panera Bread - 1/2 Asian Chicken Salad - Sandwiches Near Me - Mooresville, North Carolina

One of the dirtiest things a person has is their cell phone. Watching the girl in the kitchen handling her cell phone to send text messages and then not changing her gloves before handling the food. replacing her cell phone on the counter and adjacent to the fresh bread. read more

Slowest drive through ever. They have the lanes for orders that take longer, but they are never used. 4-5 times now I've had to wait so long just for a pickup order that they could just hand out the window. I guess the employees don't want to be bothered to walk the 20 steps outside. read more

Horrible service. Quality of food is poor. No recourse for the customer if items are wrong!!!

My full grilled cheese sandwich that I paid $12 for (and yes I am aware that is already absolutely ridiculous) came on a hot dog bun.... And I ordered a pick two with two creamy tomato soups with extra croutons and I got two lil bags with 3 croutons in it. read more

Panera Bread - This is my whole grilled cheese sandwich on a hot dog bun. The free french bread is bigger than my $12 sandwich :| - Sandwiches Near Me - Mooresville, North Carolina

This place should just close already. What a shame!! We used to love going to it when it was on Williamson rd. What happened?? Staff obviously doesn't care and was not trained properly. They are always low on inventory, and the store is dirty. Definitely not supporting this establishment anymore!! Very sad!! read more

Ordered a pick two with a salad and sandwich. They gave me two half sandwiches and it cost almost twice what my husband's whole sandwich cost- disappointed read more

Most pitiful sandwich I've ever had in my entire life. For 13 dollars it should at least have a full slice of bread. read more

Panera Bread - Sandwiches Near Me - Mooresville, North Carolina

After sitting in the drive-thru for 12 minutes (only 1 other vehicle in front of me) I was told they were once again out of what I had come to order, the chicken and rice soup. I ordered a bowl of the chicken noodle for $9, waited another 7 minutes at the window for my food, and then received 2/3 of a "bowl." Unacceptable. read more

Panera Bread - Sandwiches Near Me - Mooresville, North Carolina

This place is a joke. Probably 2 and a half brain cells functioning this Panera. We never get a simple order correct when we come. I think this is the last time we'll be going to Panera. The food has gone up tremendously in cost and the quality isn't the same. Last time we got the wild soup instead of chicken noodle. This time there were about 5 employees just chilling behind the counter, one order in addition to our order and they forgot 2 items in our order. It isn't that hard people. read more

Very poor customer service! I ordered a couple chipotle chicken avocado melts, I got the sandwiches with no avocado in them. I asked the staff why they put no avocado in them they said to bring them the sandwiches back so they can see it because they can't believe it. They not only didn't give me the food I paid for but also called me a liar. It's a shame to let this type of staff work in a high standard food cooperation! read more

This place gets a bad rap. It's not that bad. Sure no one works here but it's not horrible or anything. It's just kinda slow but the foods good. read more

Panera Bread - Sandwiches Near Me - Mooresville, North Carolina

No one acknowledged us when we arrived. We waited to order for a while watching people walk back and forth behind the counter without saying anything to us. We finally just ordered at a kiosk and waited. Food was typically Panera food but there was no service or acknowledgement that we were even customers. The location was also not clean. read more

Sunday at 12:14, probably not the best time to be going to Panera Bread, but it didn't seem to be busy in the parking lot & the drive-thru line had about four cars in it. I pulled in behind an SUV that I noticed had four people in it. Already I'm thinking - everyone is going to order. ‍ I waited behind them for about four minutes & the driver kept peering his head out speaking. Finally they move & I placed my order (I already knew) of pick two: half bacon tomato grilled cheese sandwich, half chicken green goddess salad & a regular sweet tea. When I moved ahead to the window, I noticed that SUV had to park & one person went inside. *RANT: If you're going to have more than say two or three orders, for the love of Luther Vandross, please go inside - even if you're taking it to go. I gave the girl my card to run & waited four more minutes for my food to arrive. She was just OK as far as friendliness goes. In that moment, I wondered, is it even worth Panera having a drive-thru? Seems food orders do take a while. Maybe beverage only purchases are quicker. I got home & opened the bag. Love the presentation & packaging. My sandwich was in a nice box, fully intact, & the salad was in a nice, clear box & it looked amazing! The tea was just the right amount of sweet. $14+ for those three items. Panera can be a bit pricey, but they do have a great selection. Parking is OK here, but mind you, there's really only one way in & one way out, but you can use the side entrance/out at Outback (which is directly next door). read more

Moldy soda machines. Grilled cheese was literally bread and hold cheese, not even melted. Absolute TRASH

Food was good and came out quickly, the staff was nice and efficient, the restaurant itself was tidy!

This is the ABSOLUTE WORST Panera Bread Cafe I have ever been in. It is a relatively new store yet it is filthy. The Men's Room smells of urine. The furniture hasn't been cleaned since the place opened. I saw a "cook" use her gloved hand to fix her hair and went back to preparing food. Another cook was standing outside the front door IN HIS APRON smoking a Black and Mild Cigar, went back inside and straight into the kitchen to prepare food without washing his hands. When I spoke with the Manager on Duty I was told, "Well what do expect when I can't find good help?" Avoid this place at ALL COST!!!! read more

Kinda sad over the bacon egg and cheese I got. I was so excited to get this as my breakfast but it was such a let down. So sad. Still got love for y'all tho read more

Panera Bread - Disappointing:( - Sandwiches Near Me - Mooresville, North Carolina

How do I give zero stars? I waited 20 minutes only to discover that they gave my food to someone else. Another order received cold pizza and Mac and cheese. Poor quality for how long the whole experience took. read more

Ordered a pick 2 with 1/2 turkey sandwich. What I got was a sandwich with NO TURKEY and a hard avocado. The manager asked what I wanted her to do as we were 1/2 he away. She put my name down (no idea where) and if I'm in the area I can come in for a free pick 2. I don't live close and after reading the reviews for this restaurant I will NOT be back! read more

Panera Bread - Sandwiches Near Me - Mooresville, North Carolina

I decided to stop by at Panera after mentioning I've only been there once. As I entered Panera I am intimidated by the large menu that they offer. Being my second time visiting here didn't make it any better. On my first visit I tried the cheddar broccoli bread bowl which was very delicious. But this time I wanted to try something different, so I looked into their sandwiches. I ended up ordering an Avocado BLT sandwich which could have been very delicious if it wasn't for the stale pieces of bread that I was given. I also tried their cherry cream croissant which was decent as well as their pumpkin muffin. I'm not a fan of Panera, it's not something I'm crazy about. Would probably visit again for some coffee and small talk with friends. I'll just make sure to take the time to review the menu carefully on my next visit. read more

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10AM on a Saturday 2 out of four orders screwed up. Waited for coffee until we were done eating. All while 5 employees standing around twiddling thumbs. Surprised. This place is average a best. read more

Absolutely the worst $12 salad ever. See photo. If I would have seen this before I got home I would have dumped it on their counter. What a joke of a place! I predict it closes soon. read more

Panera Bread - $12 Baja salad. - Sandwiches Near Me - Mooresville, North Carolina

Drive thru takes FOREVER, so does pick up. Always out of everything, had one kind of bagel today. Drinks are okay. People who work there appear not to have proper training. Won't go back again read more

1.7 is a really high rating for this location. Every time I have came here and ordered chicken noodle soup, I got chicken broth. Literally no noodles or chicken. I kept coming but I lost hope, so if you want unflavored chicken broth. This is for you! read more

Very poor customer service, and they were out of multiple items! Definitely a disappointing experience with my kids!

Online and everywhere says they close at 8pm on Sundays. So why close 3 hours before? I tried to get food at 5pm and some lady comes outside and yells at me to leave because they are closed? 0/10 this place has always sucked can't wait for them to get shut down. Have never had a good experience. read more

Horrible experience. No employees, no green tea, no cups-- have to order my own food and clean my own table after spending $30+ on two people. They really need to shut down this location. When I got my "warm" Baja bowl- it was cold- including the rice and Missing half the ingredients. read more

2020 Sep 28 - 16:25; very nice facility with very good and professional customer interaction. Restrooms were clean and well stocked. And the food was as expected, very good! The wait was similar other Panera Bread stores I have visited. Masks and gloves were very obvious with a hand sanitizer station at the entrance. The dining area was clean and orderly. Overall very good experience! Now for my nick picking.. I took a picture of the vent in the food area. I am a very observant person when it comes to the details. Dirty vents means lack of detail to cleaning procedures and while the kitchen area may be spotless, or not, I cannot see to tell, the dirty vent means that the dirt is being blown into the dining room. It is important to pay attention to the details. Otherwise good experience read more

Terrible service - ordered 2 bowls of soup. Have been waiting for 20 minutes to be dished up - still no soup. 5 people working in the kitchen but not sure what they are doing. Seem to be more worried about the drive through and not customers in the restaurant. Just got our soup and it is barely warm. Teri le location. read more

I swear I keep trying to give this place a chance, but they are struggling. They need to learn from the Huntersville location. Huntersville has staff, serves food on time and does an excellent job at service. Every time I'm in, the place is a wreck, no one can help, they are out of food and it takes forever. read more