8580 Church Rd Kansas City, MO 64157 United States location not only has bad customer service but they also got my online order wrong. Yes they refunded my money but I wasn't compensated for my time and gas. You might wanna check your meal before leaving. read more

Picked up Panera for dinner tonight - was very satisfied with our meals! I do enjoy the calm energy the Panera atmosphere offers in the evening. We got the green goddess + butternut squash soup pick 2 combo & it was actually soooo tasty. The baguette came with it & was soft - normally they are a bit tougher/drier. We also got the mac & cheese. Probably one of the best I've ever had. Service was fine - nothing special but no complaints. read more

Avacado toast was just okay. The restaurant itself was messy and dirty. I've eaten there in the past and have enjoyed soups/sandwiches, but I'm not anxious to return due to the uncomfortable setting. read more

The food started off delicious. I absolutely love their food. I'm a huge Panera fan and I love how it feels like homemade food. But my experience and the service. not off to a great start. First, the iPad did not work. OK fine no big deal. But we found 3 to 4 hairs in each plate. And it was not great. And my chicken noodle soup the noodles were not cooked. They were hard. and the hair wasn't just in one it was in three separate ones. The place was clean and everything else good besides that, but that had a bad impression on me. read more

The store was clean and smelled great. Caeleb was so helpful and sweet!!! I'm so glad I did a quick stop.

Our visit started okay and soured at the end. We ordered ahead for two salads with baguette pieces, and they were ready in wait of our arrival. The restaurant was jam packed inside, but we found a table and ate. The food was fine. My husband then went up and paid for a large coffee to fuel him for our road trip, only to find there was no coffee. A whole line of people was idling in wait of it--and a large line to order food, so there was no way to get a quick refund. We needed to get back on the road, so we couldn't stay around. He ended up filling the cup with water. read more

Panera Bread - green goddess salad with chicken - Sandwiches Near Me - Kansas City, Missouri

The place is on its way out. Everything about the place says budget issues management issues. Inventory issues. Cleaning skills are horrible. It is not sanitary. . Do not eat here. read more

This restaurant is usually filthy and the men's restroom is even worse. Management needs to do a better job of cleaning things up.

Accepted an online order for 2 dozen bagels and 3 tubs of cream cheese. When I arrived for pickup they advised that they were out of cream cheese tubs. Replaced 3- 8oz cream cheese tubs with 10- 1 oz single serving cream cheese cups and were rude about it. Will not return to this Panera. It's one thing to be out of something. But to accept the order and then just replace 24oz of cream cheese with 10 oz is ridiculous. read more

Their staff is kind, their restaurant is clean, and their pickup orders are ready relatively quickly, always on time which is rare at other Panera locations. Love going here to pick up my sips Club drinks. read more

I decided to order the chicken tikka masala bc I love Indian food but this tastes nothing like any chicken tikka masala before, the color is very dark and it's not even spicy! As I ate it I didn't see a single piece of chicken in the masala. The only thing I enjoyed from this meal was the tea that came with it (iced passion fruit papaya tea). read more

Panera Bread - Chicken tikka masala - Sandwiches Near Me - Kansas City, Missouri

Went for dinner and was given a warm greeting by the two employees working the registers. The food was good and will definitely come back! read more

Slow service and simple orders are wrong. Just need to slow down at the register and work together in the kitchen.

I LOVE THIS PLACE! I love how they live there costumers the buzzer is very helpful in the hearing area and live the tablets

Generally speaking, my wife and I like Panera and try to seek them out when we're on road trips. We really like the soup and sandwich "pick two" combo's. The food was GOOD at this location, 8580 N. Church Rd. KC, as we expect from Panera, but the restrooms were ATROCIOUS, HORRIBLE, "Third World", old and dirty, dirty, dirty, disgusting. We'd rather use an outhouse someplace. Unacceptable. If they can't offer and present their customers with a clean restroom, one has to wonder just how clean they keep their kitchen area. We won't be returning to THIS Panera location. read more

I can't believe I didn't take a picture of how this place looks like from the outside. Oh well... I came here with one other person and it was probably like 6pm. There were already a lot of people eating at tables but there were a few places to sit still. I ordered the Steak & White Cheddar Panini with bread and a fountain soda. It didn't take long before our orders were ready. The Steak & White Cheddar Panini tasted good; however, it was such a small portion for me. There were onions in it so watch out for that if you order it... that is if you don't like onions or want onion-breath. The bread that came with it was fresh and good. I forgot what kind of bread it was though. I thought this place was a little pricey in terms of the amount you get. Good place for studying or just to meet with somebody. read more

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This location consistently messes up orders ever since Covid hit. It's so disappointing to arrive at home and see that the kid's meal they gave you is something that your child definitely won't eat and you never ordered. I guess since everyone is carrying out, the lack of care just isn't there, because there are no repercussions until someone decides to write a review. read more

Another ungrilled should be grilled cheese. The bacon tomato grilled cheese is one of my favorite sandwiches especially for dipping into my soup but they can't seem to grill the thing. read more

Panera Bread - Sandwiches Near Me - Kansas City, Missouri

It appears this location has been remodeled recently so the atmosphere here is great. The meat portion in my sandwich was so small I even asked a manager. They acted like it was correct for a pick two meal. Had to ask for right size lids by drink machine. We were missing two items from our meal. read more

Mess up my online order. Called store after the shortage was discovered and they would not refund my money unless I returned to store

I have tried 3 times now to go to this location in the last 6 months trying to give them a chance to get things ironed out. It isn't working!!! I have ordered curbside and had to go in and get my order and wait over 20 minutes and the latest was sending my husband for a breakfast sandwich today and he waited 45 minutes for it. They are unorganized and don't acknowledge you. It's disappointing because I love Panera and never have this problem at another location but after today I am done with this location! read more

Food was good but, Rude customer service, and very cold coffee when I ordered a hot coffee.

If this picture doesn't say it all. I spent 15 dollars on a pick two and my salad had 5 pieces of lettuce. The least they could do is fill it half full. read more

Panera Bread - Sandwiches Near Me - Kansas City, Missouri

Just your typical Panera - located on N Church Rd, Kansas City. Classic food, quick, great service (someone picked up my empty tray a few minutes after I finished eating), FREE WIFI, free refills, clean, and not too busy during lunch hours. Panera has always been my go to place, so I notice when a certain location is not at par to others. This place was great :) Exactly what you expect from a Panera. I'll be back. read more

dirtiest i've ever seen this place. haven't been here in a good 6 months, but it's usually not this filthy. the drink station is just disgusting. also hipped me on my soup and i would recommend opening and closing better considering it's noon and the place is trashed. under every table, trash can, booth, is garbage and liquids dripping from the drink dispenser.karen emoji read more

They've changed the inside , it's cold and uninvited. The food is good for lunch only .Take out is always ready .

My last two visits to this Panera were disappointing. On the first visit, I ordered two of an item and received only one. On the second visit, I was shorted part of my order and they were out of the bread that came with one of the sandwiches that I ordered. After having two bad experiences in a row here, I am not sure when or if I will be returning. read more

Slow kb/s unusable,year 2002, WiFi. Also, mgmt constantly shouting over the speakers announcing orders. Feels like Walmart. These PA announcement systems are so 2003. Good service, overall. read more

We ordered carryout online for Mother's Day. Due to the size of our order, the website advised us that it would be an hour before it would be ready (this was after we paid, of course). We arrived an hour later and it took another half hour from the time we got there before they brought the food out. At least most of the food-- we found out when we got back home that they had shorted us two sandwiches. Called the next day and were advised by a manager that they would refund the entire order. We didn't need that, just a refund for the missing sandwiches. We're still waiting for that refund. Thanks Panera, that's the last $97 you'll get from us. read more

I love panera, but rapid pick up(specific time/later), and this location do not go together! Twice now, I ordered rapid pick up. Got there 5 mins early both times. Stood for over 15 mins both times. Because they fail to put my name on the board at all for preparing, or for ready, and not on the shelf. My order held aside in back because of some minor problem. So, you let me stand there like a dumbass for 15 mins? A phone call beforehand wouldn't suffice? They could have put my name up as ready, and when my order wasn't there I'd have asked. Not stood there for 15 mins letting my order get cold! Apparently I have to just show up, order, and wait 15 mins instead. Kinda defeats the purpose of, "Rapid pick up?" PUT CUSTOMERS NAMES ON THE DAMN BOARD! read more

This Panera is a no go for me. The workers seem to be careless/not paying attention. Got three salads, one came with a fork and bread, the other two came without a fork and bread. We had to ask for them to complete our orders....Also, the bathrooms are disgusting and are like a bad gas station. read more

After many times I have finally have to complain. There was tho hard thing in my salad, I still can't tell what, but just disgusting. Of course it was as I was basically finished with my salad. They had already forgot to add items and instead of extra bread I asked, I got extra chips. Cashier had it entered correctly, but the kitchen/expo didn't. Just annoying because it is always something at this location and I know that minor stuff, but just so disgusting of whatever the crap was in my salad. I have the pictures attached. Check your food people if you take it to go, I'm 20 minutes away so by then it was too late to even go back. Someone in that kitchen needs retrained on food handling and sanitation. read more

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Beetle salad! I was eating a skated on my lunch break from work and there was a large dead beetle covered in dressing.NEVER EAT HERE!! read more

Sucks. Poor customer service I paid you $2.59 for a pastry that was hard as a rock. I had to zap it MYSELF in the microwave. We ordered a bagel toasted with butter. And AGAIN had to toast it ourselves and butter it ourselves. WHAT EXACTLY DID WE PAY YOU FOR? Don't tell me it keeps costs low. The Paneras in CA toast the customers bagels. Unbelievable. read more

Panera Bread is always delicious. Fairly light, but great food. If I'm ever in the mood for soup, a panini, or even a good salad, you can't go wrong. They have fantastic bagels and great bakery items as well. Great lunch destination and even better if you want to eat fairly light/healthy. This particular Panera is usually very quick. Even during the heavy lunch hour, a long line will move very fast. I've never had to wait long. Dieters/Calorie Watchers: Be careful though, as some of the salads and sandwiches are not quite as low on calories as you'd expect. If you are mindful of cals, check their nutrition (from panera.com) and plan ahead. You can eat well there, but do some research ahead of time. read more

Is a pretty good dark roast coffee and a nice selection of healthy or indulgent breakfast items, Panera is a nice place to start the day and typically offers a quiet environment to get some work done. The staff is always friendly and efficient, getting your order around quickly. I specially like the selection of steel-cut and quinoa bowls along with the fresh breakfast sandwiches that feature eggs and on some of their fresh artisan bread. The prices are pretty reasonable, and I know they focus on trying to eliminate preservatives and provide healthy options. Unlimited coffee for just under two bucks , with pretty decent Wi-Fi. read more

If you're in the mood to splurge this is the place to go, but I mean TREAT YO SELF 2019 at Panera Bread

Love Panera's bread, bagels, Iced Green Tea, and coffee. The lunch combo is the only way to go if you ask me. Half salad/sandwich or cup of soup, 2 for 6.95 WITH your choice of extra bread, chips, or an apple. I always get the apple unless I get soup, then I get the bread. Yum! If it's breakfast and you're not watching calories, get the quiche in the croissant...omg it's good. A bagel and shmear won't disappoint either. Well, it might if you are looking for a real bagel that has that great chewy texture. These are more like bread, but still good. read more

We were disappointed with the service this evening, but we were refunded the price. The food is good but service is very inconsistent.

Very fast and friendly service. I ordered while I was at Napa (a minute away) and when I got there I had waited for another minute before my food was brought out to me. Very nice and professional. While the avocados were brown I will NOT hold that against them as they aren't in season and still taste great. I will definitely be returning! read more