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Panera Bread

2.3 (90 reviews)
InexpensiveSalad, Soup, Sandwiches
Open 7:00 am - 8:00 pm

Order Panera Bread Takeout or Delivery

Panera Bread Photos

Business Info

From this Business

PANERA BREAD ATMOSPHERE

What's the vibe?
Moderate noise
Good for groups
Outdoor seating
Good for kids

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Reviews With Photos

Inside, ordering area
Mike E.

It's adequate, but has some concerns. I was in the area and needed food late one evening. The inside was cold and draft to the point where my group walked around to find the least frigid spot to sit. The cashier told us to put the numbered flags on our tables and someone would bring out our food. That never happened and we eventually saw our food just sitting on a counter. The cashier also offered my a couple choices of sides with my combo, but it wasn't what the menu reflected. In the end, I didn't even get what I asked for. I'm giving 3 vs 2 staes because the food itself was actually good. Both salad and sandwich were tasty and hit the spot. My colleagues loved their cookies and dinners too. The half and half combo is a nice offering. Parking is plentiful in this strip mall.

An order placed online and delivered should be packaged safely and securely.
MariaElena Z.

Food: Dozen Pack Bagels Service/Atmosphere: The absolute WORST service I have ever experienced at a Panera! I'm very easy to please BUT treat me with KINDNESS, RESPECT and DIGNITY!!! I placed an online order which was delivered unlike ever before. Usually, my bagels will be placed in several bags (sweet separated from savory) inside of a larger bag. Not today, my bagels were all thrown together in a large bag. If your customers are ordering from your store, you should take the time to ensure accuracy and safety. A person can easily stick their hand in the bag and touch my bagels. Common sense would tell you to package the items so they are not exposed. I requested my bagels be sliced because I place them in Ziploc bags before freezing them. I order my bagels once a month and freeze them for easy storing and use as needed. Less than half of the bagels were sliced yet, it was my fault???!!! Again, once a month I order basically the same kind of bagels and ALWAYS sliced. The "manager" was on the defense immediately and blaming me for the error. Despite me telling her that I know how I placed my order and maybe their system made a mistake, she denied. She was going on and on demonstrating pure frustration. I stopped her and told her that the first thing she was supposed to do as a "manager" was to apologize to me for the inconvenience they caused. I has to stop working, leave my house and drive to Panera to fix this issue. The one type of bagel that I really wanted, they failed to put it in my bag. I ordered and has to pay for my everything bagel. I was thrilled when Panera opened near my home. No matter where I travel to, I will find a Panera to visit and work from. I used to come to this location, have breakfast, work and later have lunch before going home. I have held meetings here (yes, I'm still parked in their lot getting this review together). I've spent plenty of time and money at this location alone. I would do the same thing at another Panera before moving in this area. I noticed the ratings have dropped which means management is problematic. It's time to revamp, get rid of the cancerous cells and put new and healthy cells in. Time to rebuild. "Manager" L.O., you demonstrated a lack of care and consideration for your customer. Without customers, you CANNOT successfully run a business, have a job and get paid. DO BETTER!!! BE BETTER!!! El modo en que me has tratado hoy no tiene nombre y debería darte vergüenza. Si no quieres tratar con el público, deberías buscarte un trabajo en el que no tengas que resolver problemas con amabilidad y paciencia. Hazlo mejor!! Sé mejor!!

Right before I returned the sandwich

The wait time was 45 mins for a soup,grilled cheese and a flatbread. The people who came after us got all their food before us I was immediately annoyed and shocked because we only have 3 food items. The employees were rushing and telling the new people who were coming in as we waited that they were closing early and they can only order take out in a rude manner. No good customer service. After finally getting my food the grilled cheese was horrible looking didn't look like the advertisement at all it looked microwaved not one sign of it being cooked. The cheese wasn't melted it was thick and the bread wasn't cooked. Very disappointing the general manger was there and didn't offer to do anything when I came back the next day to get my refund since they closed earlier the day we came the other manger was like oh yeah my general manger talked about this order yesterday.... Not a sorry or anything. If the GM talked about the order why not offer better service

Zero customer service. Not impressed. At least acknowledge your customers.
Shane C.

To start I like Panera Bread but this location absolutely sucks at customer service and relations. Every time I have been here it's horrible. If I'm gonna spend my money on over priced food at least act like you give a shit about your customers. I will not come back to this location.

Alana T.

They forgot my Greek salad. Whenever I tried to call no one answers. Ive called 3 times and nothing at least give me a refund.

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4 years ago

Breakfast is always cut off, wish the menu was open all day. Always running out of ingredients or they don't have certain meals available.

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5 years ago

The sand I ordered this evening was horrible! it was dry, half thrown together, and tasted like it had been old.

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7 years ago

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7 years ago

Tried the Pick 2 Summer Strawberry Salad and modern caprese with an apple for later. Light and tasty.

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8 years ago

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Ask the Community - Panera Bread

Carla's Snak Shak - Philly steak sandwich and fries!

Carla's Snak Shak

(40 reviews)

I came here after watching a you tuber's video review. I observe lent fasting on Fridays and saw…read morethat Carla's had a shrimp po-boy I wanted to try. It is a small town diner essentially located in the Highlands. Not a very big space. Not sure what to do we grabbed menus and sat down no greeter or host at the front. We had to clear our own table because I only saw one waitstaff running around. We were finally told we can look at the menus and order at the front. I knew I wanted the po-boy and that is what I ordered, my wife got the shrimp basket, and our daughter ordered the steak finger basket. Our meal took a while to come out and what came out was not a shrimp po-boy. It was a shrimp sandwich on Texas toast. I looked at it and told the server that is not a po-boy. She said they were out of the hoagie rolls and that was a sub for the bread it would have been courteous to let me know before I ordered this that this was what was being offered. Unfortunately I had to send it back and order the basket instead and I do not like doing that. No tartar or ketchup was sent out with the meal and had to ask for it. They sent out room temperature tartar sauce in an already handled bottle by other guests which to me was not very sanitary. Will not be back. Also the prices do not match online or what was on the video. Good luck coming here :(

If you like a cold, dry hamburger pattie on your cheeseburger, then this is the place for you!read more

Panera Bread - salad - Updated May 2026

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