Clean efficiency - well organized, clean operation. Friendly staff. Terminals to accelerate ordering.

Tried the new flat bread pizzas, chipotle chicken & bacon and the margharita. Also had the Turkey chili. Loved the flat bread. Both were very tasty. Chipotle chicken with bacon had a decent amount of topping, maybe a tad salty for me. Margharita pizza was very good, just would have like a bit more cheese on top. The Turkey chili was very good. Reminded me of the consistency of my favorite Wendy's chili - good seasoning, garbanzo and kidney beans, not thick, good Turkey meat. All three are worth trying at the Ygnacio Valley store in the Clayton Valley Shopping Center. read more

I made my first and LAST visit to this bakery today. I ordered a blueberry scone on-line. First off, their website is squirrelly as fuck. I tried half a dozen times to get it to accept my phone number. This was before I had coffee and really didn't help me start my day. When I finally returned home (after stopping at the nearby PEET'S), I discovered that the scone was extremely salty. This was difficult for me to believe, because I often will salt a plate of food w/o ever tasting it. I feel ripped off and want to vent about it. I should have bought the scone at PEET'S . . . read more

Super Disappointed in their Cream of Chicken and Wild Rice soup. I just grabbed via Rapid Pick up. It's watered down. I expected a nice creamy soup, not a watered soup. If I am going to pay $8 for a small bowl of soup give me what you advertise. I will get in touch with the manager and request a FULL refund. read more

Panera Bread - More like Water of Chicken and Wild Rice - Salad Near Me - Concord, California

I am so over this location. I have given them 4 tries to get my damn order right so I give up! Salads with no dressing. Wrong salad instead of getting Asian sesame we got a Greek salad. My husband even asked if the Asian salad had the dressing this time. The employee looked and said yes it's there. I could tell it was not Asian when I saw the red onions and peppers you would think the employee could tell. It's on my receipt Asian sesame. I spent $44.00 and gave a tip. I want my tip back. But no one ever answers the frickin phone. Don't go to this location. I won't order again! read more

Good food Service is great Favorite place my morning cup of coffee, all sorts of flavors I like. Nice Ambiance read more

Always in the mood for Panera and so glad there is one closer out this way! Compared to other locations this one is on the smaller side. Which is ok with me since I haven't run into a large crowd yet. I am always able to snag a spot when dining here. I always order a u-pick 2 meal when dining here because I can't ever decide on just one item! My absolute favorite combo and latest go to is the chipotle chicken avocado melt and macaroni and cheese with a side of bread. I love the flavor of the chipotle mayo and the foccacia bread is nice and soft with a little crisp from being toasted. The macaroni and cheese is so creamy which is why I choose the bread as my side. Its great to sop up some of the leftover cheese sauce! Or great with just butter. read more

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One star for this store's incredibly heavy-handed disrespect for one of their neighboring local businesses. I am the publisher of the Pioneer community newspaper. When this Panera first opened, their lovely, young manager invited us to put a Pioneer newspaper rack in their vestibule. We were happy to do it. It's mutually beneficial. We promoted Panera as a place to pick up a free copy of the paper, which drew potential customers to their store. In return, the Pioneer had great visibility. Saturday, I went by to refill the rack, and it was gone. The staff didn't know where it was. So, I went today and asked for Rob, the store manager who told me they threw the rack away. THREW IT AWAY. No phone call, no message. Nothing. Our phone number is on the rack card. They threw away our expensive, hard-to-get, in-short-supply, three-shelf coated steel newspaper rack. Apparently, the rack was empty because hundreds of their customers saw value in their local paper and picked up all the copies. This is an indefensible affront to an independently owned, local newspaper who has faithfully served the community and SUPPORTED our fellow businesses for 20 years. We promote the Panera brand on our website and drive traffic to their store at every opportunity. We MATTER! We are not DISPOSABLE. And we don't treat our fellow businesses that way. When you order your next sandwich, ask them where the Pioneer is. read more

Quick knowledgeable service did not much like the focaccia because it wasn't familiar to me.

This place used to be great. I am a creature of habit and always order the same thing. The last two times I ordered there was barely any chicken on my chicken sandwich! So sad this was my go to place :( read more

Why are people so critical? So happy to have a nice little Panera in town. Exact same quality food as you'd get at any Panera nationwide. A nice staff who I'm sure has to put up with way too much abuse from people who should be showing kindness. Thanks Clayton Panera! You're doing great. read more

We gather here today of losing a loyal Panera customer. Here's why: I placed an ordered for delivery through app today, Wed 8/17 at 12:21pm. Keep in mind, I had such a horrible experience from Panera Concord, Diamond Blvd. So that didn't stop me. Got notification that I would get my order between 1:15 to 1:30p. Ok that's fine with me. At 12:53 my online order is cancelled. I thought this would have been from Panera Concord due to past horrible experience and was really surprised is coming this store. Maybe they relocated Concord staff to this location? Have I been blacklisted? Giving this place 2 stars since it "could've been better." But that won't matter since I'm "breaking up." Remember the cliche of, "It's not you, it's me" This time, "It is definitely you (Panera) 1000% and not me at all. You are the weakest link, goodbye read more

A cold evening in November - we decided to get My favorite - Broccoli Cheddar soup and sour dough bread. . . Boy am I glad they gave us a lot of bread - the bowl of soup was anything but! Portions seem to be very small when they use take out dishes. . . . read more

Panera Bread - Salad Near Me - Concord, California

For $16, you can get a very small and bland beef and cheddar sandwich... no lettuce, tomato, onion... just beef and cheese, and skimpy with them. Seriously underwhelming. read more

panra bread is a great place for family and all. i get max and cheese for children and they all love it. but one thing is the pastries are sometimes staled and old sadly read more

Service is generally slow but the food is decent. Its convenient so we keep coming back but just wish things were a little more efficient and speedy. Maybe I'll try the online ordering and see if that helps! I'm old school typically and like to walk in and interact with a human when ordering - guess I need to get with the program! read more

I was excited about Panera opening here because I normally love Panera, but this place sucks. First I ordered the corn chowder & they didn't have that, then I ordered another soup, which they also didn't have. At that point I would have walked out if I hadn't already paid for my order. So I ordered the grilled cheese, tomato & bacon sandwich. When I got home, I discovered that they did not give me the $9 sandwich I ordered. Instead it was this sorry looking burnt cheese on a burnt piece of bread. It went in the garbage after one bite, it tasted like it was made 2 days ago. Waste of money & frustration. read more

Panera Bread - A $9 sandwich that tasted like it was made 2 days ago. - Salad Near Me - Concord, California

ordered Green Godess Chicken salad - almost 100% purple endive type lettuce now, no romaine... very very little chicken, cut way back on the avocado, baquette was at least a day old, probably two... employees that obviously don't want to be there as they're on their phones chit chatting, now hip hop music? on the plus side the self serve drink was ok. I used to be an almost daily customer - but with the raised prices and food & service like this will I go back? Never ....can I rate less than one star? read more

Got a bowl of broccoli cheddar soup and a cinnamon raisin bagel, not only are they both delicious on their own, but I would highly recommend trying them together! The sweetness of the raisins and the saltiness of the cheese create a flavor explosion unlike any other!! Might want to reserve the hours following for the restroom though, I had a leg numbing post-lunch hour and a half afterwards but it was totally worth it! read more

The food was so bad, I always give it a second chance and it continues to let me down time and time again. Next time i'm going to panda, or frankly anywhere else. read more

Two stars because I've had good luck with the sandwiches. Went here with the family tonight and ordered two "adult" meals (no, there wasn't any nudity) and two kids meals. When we picked up the food and got back to the table I noticed that we were missing a fruit cup. I went back to the counter and there were two people standing there. The guy who made (heated) our pre-cooked food and another woman. I explained that we were missing a fruit cup and the guy whispers under his breath "I put a fruit cup on there" while the woman says "ok I'll get you another one". Yes, guy, I know you put one on...we ordered two. Don't be so snarky when you mess up... Aside from that, the food was sub par. I ordered the chicken Alfredo tortellini and half of the chicken and half of the tortellini was cold. I was going to send it back but I was starving so I decided to force it down my throat. Plus I would have probably gotten a snarky comment like "I heated it, though". May come back for sandwiches, but that's pretty much it. Can't stand the way they prepare the food at Panera...it's quick but below average. Tl;dr - if you think of this place as a deli and only order sandwiches, you would probably be ok eating here. read more

I ordered pick up tonight and my order was wrong. It's frustrating when you are offered the chance to customize something and then it doesn't happen. I ordered a salad and removed the chicken and cheese and added quinoa. For a $13.50 salad, it would be nice if it were right (everything was right on the receipt which I checked before I left). The receipt says 'let's us know if something isn't right- accuracy matters'... well, I tried calling twice and they don't pick up the phone. Not going back! read more

Always friendly staff... super swift with making your order. Great fresh healthy food!

Love the whole grain choices. Whole grain bagels are delicious and fresh! We enjoy the Steak and Arugula Sandwich on whole grain bread. So glad Panera opened another location in Concord. read more

As far as Panera's go this is a newer one that has a different look than most locations. Staff is friendly and kind. Food comes out quick and fresh. Employees vibe is positive and upbeat. Quick to clean up tables and keep items stocked. read more

I'm so excited that Panera finely opened around here. The Clayton area is a bit of a food desert and if you want to get a decent sandwich in Clayton forget it. It doesn't exist. So this place is my new go to sandwich shop. My favorites are the Tuna Salad Sandwich or if I'm looking for a veggie option I always get the caprese sandwich. The customer service is excellent and I feel like this location is very inclusive any everybody feels welcome here. read more

Ordered to be delivered and they forgot part of our order. told us to come pick up our order we paid extra for to be delivered or to pay again for it to be delivered. so unbelievably stupid. and the sandwich sucked. read more

The Fiji salad was fine- definitely not $11 worth. I had a gift card and won't be returning.

This place wasn't here a few years ago and I'm glad it's here now. Came here because I wanted an iced coffee and the manager Kyle took care of me. There's also outside dining which makes for a great workspace. Not sure if they had spots to charge but I still got some work done. Forgot what Panini I got but it went great with the broccoli cheddar. Kyle and I had a good conversation about the new location and how he used to manage at the one at willows. I didn't see many 5 star reviews which is why I'm leaving this one. The store is fairly new. Only a few years old. So it's not expected to be perfect in the beginning. It's already been some time since the last review so the place has definitely changed. Employees are friendly and food came out great. They found their system and it's working well for them. So if you're ever in the area. Check them out. A great workspace and hot food. read more

Don't ever go into this place DoorDash it I go in personally and they screw up my order and call me a faggot to my face screw that fucking check out girl. Nasty people got my order wrong what's wrong and ripped me off read more

I come here almost every friday and normally order a drink then sit down at the tables either inside or outside. Recently, this specific employee always comes up to me demanding i leave if i don't order actual food. It's ridiculous honestly. The place is nearly empty and you're kicking me out because i didnt order food? Respect your customers or they won't respect you. read more

I always love Panera! Robert and staff on this location are the best! The store is kept clean and the food are tasty! They offer variety of choices to choose from salad, soups to sandwiches! I highly recommend this restaurant everyone! Plus newly refresh store so it gives you that nice ambience. Thank you for the wonderful experience! read more

We always get good service, and the food is always good. My favorite is the chicken noodle soup, when I was sick it was the only thing I could eat. read more

they give me a free cookie and drink because they where behind on orders . great customer service and good food!

The service and the food were good. The restaurant and the restroom were filthy. The tables needed to be cleaned and the floors swept. I had to clean a table to sit at it as well as a few other customers. While I was there an employee or possibly the manager stood behind the kitchen counter and asked the employees what their favorite seafood was and how they prepare it. I won't go back. read more

Never any Asiago cheese bread. Big black spots On the avocado. Too expensive for what you get. Disappointed that they can't follow an online order as my order has been wrong twice in how the sandwich was prepared. read more

Ordered the Chicken Signature sandwich. Chicken was room temperature, barely any aioli on the bun and the bun was stale. Spent $13.16.on just the sandwich. I should have went to Popeye's for their chicken sandwich that is under $5. read more

The drive thru service suks been sitting here for a damn 45 minutes really people first time here and the service is bad food better taste good for as long as I am waiting still read more

The first time I visited Panera, I ordered a toasted bagel with butter, they gave me a dry bagel with butter on the side. I realized then that that's how they do it, so on my second visit I was specific and I told the cashier that I wanted my bagel with butter "on it , not on the side" Cashier looks at me and tells me: " I am sorry mam, we can't do that... OK we will do it this time" What? Seriously Panera, are you that lazy that you can spread the butter on the bagel for us? read more

Stopped in Tuesday evening 6/1 for a sandwich for myself and a salad for second person. Roasted Turkey and Avocado BLT on the board shows price of "you pick" $6.89 and "whole" for $11.39 Ordered the half and expected price of $6.89. Sandwich and salad were both good but noticed on the receipt that the sandwich was $7.99. Checked with the manager who said " yes our menu is confusing" and $6.89 was only for "you pick" pricing. NO WHERE ON THE BOARD DID THE MENU MENTION $7.99...ONLY ON THE RECEIPT. Manager blew off the request for clarification like "no big deal"...."its confusing" BEWARE OF THE CONFUSING PRICING....and don't expect much from the manager. A courteous explanation would have sufficed or better yet A CLEARER MENU SINCE EVEN THE MANAGER KNOWS ITS CONFuSING. Probably won't be stopping in again...even though food was good read more