We had the most amazing service ! I am from indiana and my rewards were not coming up with the app or with my number. I had a buy one get one coupon and they handled it above and beyond. The manually put in the coupon and the customer service rep Jill ever gave us complementary bakery goods because it took a few minutes to order ! The food was hot and perfect ! And I was just blown away ! Phenomenal service ! I wish I could pick this specific location up and take it back to indiana with me ! I have always loved Panera but this specific location , and Jill went above and beyond . She was just so sweet and she even interacted with my girls while they were fussy and made them smile . I cannot rave enough of how wonderful the service was ! read more

Staff is nice adjacent. No one was flat out rude, but they all seem frazzled to the point they came off annoyed to be helping anyone. There were dirty tables throughout the restaurant. The only time any one came out to clean them is if someone asked. The thing is, they only cleaned that one table. Not any of the others that needed cleaning. 10.06.2025 read more

Panera Bread - Shopping break. 22.12.2024 - Salad Near Me - Bradenton, Florida

My wife ordered a coffee and a Asiago bagel at the drive-in window. When she got home she was very disappointed with the bagel as it was shredded. I took the evidence back to the very nice and understanding employees, who quickly gave us a fresh one and generously provided a Cherry danish. Thanks for being a first class restaurant. I greatly appreciate your service. Keep up the great service. read more

Rotten lettuce and avocado on my very expensive sandwich . Sitting at work with nothing to eat now! Thx

After several attempts in trying to contact this location, I have decided to publicly display my dissatisfaction with this morning's order. Order was to be the ciabatta, bacon, egg, and cheese breakfast with chipotle sauce and tomatoes. What I received was bread, the eggs and bacon nothing else. And I'll add that there was no straw for my drink and no napkins. That is not the first time that this has happened. Someone wasn't reading the order. read more

I frequently visit this location on manatee avenue in Bradenton. The staff is always courteous and friendly, the one staff member, Roxana, really stood out among the crew. She was an excellent hostess and accomodate me in all my orders. It is an amazing , experienced person, who makes me want to come back to this location. thank you to all the crew and a special thanks to Roxana on a job well done. read more

Once again the order was missing a drink. They need to do better checking the order for items. I'm out the money, again. The last time I ordered I had to bang on the drive-thru window until someone acknowledged me. read more

The service is incredibly slow at the drive thru. I was going regularly for breakfast sandwiches, until I was served a sandwich with bread that was so burnt, it was almost entirely black/charred. It was inedible, but I was already late to an appointment. I didn't bother complaining. Just haven't been back. read more

3rd time isn't a charm...absolutely terrible! 1- didn't have three of my choices for soup. 2nd- totally totally totally f-ed up the 48.00 (and some change) one 2 meals and 3- where the f@#k is the bread? y'all keeping it and taking it home? (twice now we've gotten no bread except the sandwich of course). You seal the bag, smile at us after we've tipped BEFORE getting the order and you still can't read what is sent to you by your own computer... come on.. what a joke read more

First of all, the place is very clean! The manager is very good at checking everything going on. When he sees something wrong (not even wrong), he appears immediately at the table and apologizes. I had a salad and a sandwitch which were delicious.. I will definitely go back! read more

hot mess express! online order wouldn't process. go to drive thru to order. no baguettes . order-wait 15 min for car in front of me to leave. drive to window-they have no recollection of my order. I order again-waited 20 additional minutes for order as four people were working and I was the only one there waiting for food! I will never ever ever again! get you act together people! Management-pay attention! One unhappy customer, has a trickle down effect! Mind you, my order was two items Completely ridiculous and will never be back! read more

Had a wonderful experience using Panera for a pickup and a delivery on two different days for a business breakfast. Reliable, great customer service, wonderful food and a fair price!! Thank you! read more

Staff was outstanding and so considerate and helpful. We came in as a group of four and from the register to the table we were helped by so many associates. Restaurant was clean and tidy. Parking is a little difficult and small but there is other parking near by. Food was fresh and they were only out of two things when we came which seems shocking as a lot of Paneras have been running out of a lot of items before noon. read more

Great sandwiches, soup and salads. But way too pricey for their stuff. Love the broccoli soup and a baguette. But I can get the same another place cheaper. Do better read more

We asked for our bread to be sliced and this is what they gave us? You can't be forreal? read more

Panera Bread - Salad Near Me - Bradenton, Florida

We visited Panera on Manatee Avenue on May 10 at 6:30 PM. Probably too late to get any food or good service. We were going to go in for a really good snack as a cinnamon crunch bagel with a lot of smear but of course they were out of bagels. O I guess that should've been assigned to us. Yes, They had one beer claw left again it should've been a sign the bear claw was dried out. We took it back to the counter and try to explain that the claw was not edible to the manager. The manager said he could not have food returned. The problem was he didn't try to make it better at all. In fact we had to purchase another bakery good. The stuff that we talked to seemed confused, and we could tell that we were interrupting their fun times. No service and awful food read more

Delicious food but was disappointed. Went this past Sunday 6/11/2023 at 4pm in the afternoon and was craving broccoli cheddar soup in a bread bowl. Was told they were out of bread bowls. Couldn't they offer a bowl of soup and maybe with a half or even a whole baguette??? This happened to me last Sunday at another local Panera Bread location as well. Out of bread bowls too. Same franchisee or is this a corporate thing??? C'mon...Bread is part of the name of the establishment!!! read more

Food is delicious, service is fast, & the staff are kind and welcoming! Ambiance is warm and cozy feeling unlike a lot of fast casual restaurants anymore. Honestly the best Panera in the area - would highly recommend! read more

We ordered 15 catering boxed lunches and they were ready on time, labeled and tasted good. Staff were friendly and helpful! Would recommend if ordering boxed lunches! read more

5 of us went for lunch after walking at Robinson's Preserve and had an excellent experience!

Asking for tips at the drive-thru is ridiculous. Only reason I still go here is because of sip club. The stuff is expensive enough as it is.

Just spent 23 bucks on a steak sandwich and a soup for a to go order. Got home and both were wrong. Not sure how a sandwich place cant make the soup or sandwich correct. And this is why I hate ordering out from places. If I make it at home I can do it cheaper, better and it will be correct. read more

I feel like this place owes me stars because I had to give them one. Ok round 2, nothing has changed. I'm waiting for this place to close so they can turn it into a storage unit. read more

Out of all bagels and butter a little after 11:00 a.m. on a Sunday morning? NOT good = poor management.

I wish I could give this Panera 0 stars. I have had nothing but problems with them. Unfortunately, in west Bradenton there aren't many choices for a quick delivery option. Tonight I ordered my son a meal to be delivered to his work. They had my phone number, the address, the name of the business, my son's name, and instructions to leave it on the counter inside. His work is in a shopping plaza, and they delivered it to the office next door, which was locked up with no one there, a different name all together from what I listed on the directions, and NEVER called my number on record to say there was an issue. My son came home at 8:30 asking if I ever ordered his food. I was shocked bc I was under the impression he received it around 6:30 pm. I tried to call Panera to report an issue SIX times between 8:35 and 8:55, NO ONE ANSWERED. I tried the option for having an issue with a delivery order as well as the speak to an associate or manager option. We went back up to see if the food was outside the building and it was not. I guess some bum received my son's $16 meal and the lazy driver who couldn't read "please deliver to Intense Escape" got an easy $5 tip. Last week I had an issue with this location as well. Ordered his food for pickup at curbside, sat for 25 minutes waiting for it to be brought out when I was alerted it was ready. It never came. I turned on my flashers like the app says, I saw people inside pointing at my car, clearly knowing I am there for a curbside order. Not a single car in the parking lot. I ended up trying to go inside to find a locked door with a sign that said the inside was closed. Then a worker who was leaving told me curbside wasn't available and I should ask for a refund. All the while, I had a text and email saying my order was ready. I ended up forcing my way inside when another worker came out, asking the lady inside for my food. They said it wasn't ready, until I showed my confirmation email that it WAS. Then they said I had to get in my car and go through the drive thru to pick it up, even though I was standing right there at the counter! I got angry and asked for a refund, and the lady had the nerve to be upset that I had an issue with the service. I informed her that is curbside ISN'T available, then maybe they should post signs on all the curbside parking saying "please go through the drive thru for your order, sorry for any inconvenience." This place has awful service, horrible workers and ethics. I WILL be disputing my charge tonight for the $21 order my son never received. read more

Terrible service. Drive thru is slow, sandwiches lack ingredients (mostly bread) and the employees are rude. Good job competing with Wendy's and McDonalds for the worst restaurant in west Bradenton read more

Just awful. The new manager "helped" me. I got the last bearclaw and it was dry and hard. I wouldn't eat eat it, I asked to exchange for a fresh pastry they were making. He said no I would have to buy another. I will never go back and you should not either. read more

I went through the drive-through at this location today... I asked the girl at the window if the sesame Asian chicken salad had almonds in it to which she replied "no, it doesn't" I got that and a half a sandwich and I drove away and when I got to the red light I happened to glance in the bag and there's almonds all over my salad?!?! so I had to turn around and go back! I go inside the store *wait in line* to tell the girl what happened, she apologized & they made me a new salad without the almonds on it -but my point is #1 the girl the window never gave me a receipt -#2 ***all employees*** should be well educated about nut allergies and If they aren't sure then they should look!!! I could've died today had I not noticed the almonds!! This location is much closer to my work *and* my home but I will definitely be going all the way over to the restaurant on Cortez because they are nicer and know the product ingredients! Get it together Panera managers and train your staff about product ingredients! read more

I come here a lot simply because I enjoy Panera food. HOWEVER, this location has poor service and seems to always be worried about the drive through more than the front. 9/10 of the times I come, I always have to wave someone down to ring me out. No one even checks periodically. Very strange. The free coffee thing is suckie. Asking them for the cup, only half and half available, no flavors, God forbid you need more sugar you're going to have to wave somebody down to ask again. Not really disappointed in the food but management needs to step in and fix customer service skills inside the store. read more

Panera Bread - Salad Near Me - Bradenton, Florida

Tried the pick two and got the chicken and rice soup and Asian sesame salad. Got home to find half of lettuce rotten and slimy and the chicken also slimy and mostly gristle. The soup was ok. The baguette was also stale as was the cinnamon roll. We've given this place so many chances, this was the last one. read more

Panera Bread - Asian sesame salad - Salad Near Me - Bradenton, Florida

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This is the worst Panera Bread ever. Ordered a bagel toasted with cream cheese and chicken noodle soup. Got back to the hotel only to find that the bagel wasn't toasted and no cream cheese. The chicken noodle soup contained 1 noodle. Not sure how they thought I'd eat it since they didn't provide a spoon. Then to top it off the bread was stale. Thank goodness I don't have to ever go back to this location. read more

I have been to this Panera twice and it's the best one I have ever been to. Clean, friendly service, good food . I can't understand the negative reviews. I'll be going back! read more

Loved this Panera Bread! Service was quick and the staff was very friendly. Management seemed to have everything running smoothly. Great job! read more

Ordered a steak sandwich opened bread and said "where's the beef". Saw manager (twenty something) who said Corporate pre packages sizes. No help no sympathy nothing. So I tried to complain to Panera. Their website for complaints says use our form .....wrong no form available email us....wrong no email address call us....sorry busy due to covid. I have a photo where can I add? read more

I've been given the wrong sandwich on 2 occasions using the app. Luckily I discovered the mistake before leaving the parking lot. I just don't understand why a simple mistake like this has happened more than once. It makes me not trust this location when I place an order... read more

Expensive food and most of it isn't very tasty anyway. Bread is solid like a rock and is barely edible. Salad is bland in flavor and sandwiches are made sloppy. Bakery items are decent but definitely don't waste money on food. read more

Worst service, employees are constantly fighting and screaming in the back.. food is always wrong.

The service and workers are not good. First off the girl at the register had the worst attitude. Secondly the manager Britney was so rude. I went up to her and told her my bread was really stale and if i could get a new one or heat it up and she literally started to argue with me that i was wrong and it's always like that and man handled my bread trying to squeeze it to show me that it wasn't hard. I'm sorry but every Panera I have been to has had warm fresh bread and for her to argue with me over bread shows that she should not be manager. I will not be returning and do not recommend! read more

I officially give up on this place. We were excited to have a healthier option in West Bradenton, but 5 visits later they have screwed our order up every single time. They've left out half the order before, never add the bacon we've paid $2 extra for, and the list goes on. Want bread as your side? Nope, sold out. Chips? Gone. Cookies, bagels, etc. they NEVER HAVE ANY OF IT. You have "Bread" in the name for goodness sake. You had one job Panera...... Corporate desperately needs to step in at this location. read more

Truly deserves zero stars. I drive through every 3-6 months hoping it has improved, but no joy on that. The order is WRONG. EVERY. TIME. Today got home to find they did not include any salad dressing for the pre-packaged, dry-as-a-bone Green Goddess salad. Seriously doubt the greasy-faced teen who took my money would have cared. Please close this restaurant to make room for a Chipotle. read more