Whaaaaaat? I can hear it now "you gave this crap hole a 4?" The only reason this CLASSIC/RETRO…read morestore gets a 4 is - regardless that it's been there since 1952 - a few things I saw could have been easily taken care of. More on that later, because I want to talk about the awesome manager, Danielle, and her cute, smiling and fine staff...eventually!
I stopped at this DQ because "Ira" (aka Siri) said it was closest to me. "He" (my version of Siri) informed me of the location, hours and that it had a 1.5 Star review. YIKES! All I needed was an ice cream cake for my daughter's 21st Birthday - yeah, she's had one every year since she was 7 - cuz she hates cake...she even had CHEESEcakes at her wedding! So...ice cream cake it is!
Her husband (infant sweethearts and married after high school with a few stories featuring love-at-first sight, a first date and a break up in between - (see my blog) and I toodled in over - oh, did I mention I drove 750 miles from Wyoming to celebrate her 21st BIRTHDAY in Kansas?! Ahhhh - but I digress!
Annnnnnywaaaaay...
I totally (yes, I'm a child of the 80s) read the reviews and saw all of the mayhem FROM LAST YEAR AND LONGER "AGO!" When Ira announced my impending doom, I decided then and there that I would give the store (in my head, I heard 'peace') a chance - so I decided to form MY OWN opinion. And here it is...
My son-in-law and I pulled into the beautifully new black-topped parking lot and my SNIL - made a comment about the drive-thru finally being open again (no - I know not, that story. Remember, I'm from out of town)!
We walked into DQ looking for a cake to go. After all, DQ ice cream cake is my daughter's FAVORITE! Between her husband and I - we tried to remember if she had a DQ cake fave - going back and forth, we pulled out, read and attempted to decipher which cake had which flavor and then go from there. "Hold this one, let me check the one in the back," i told my SNIL, as we checked cake flavors. At that point, the manager, Danielle, dived in to help us with suggestions, clarifications, etc. Now, you may be thinking choosing a cake would not take much...well, thinking. But we wanted it to be just right! After much deliberation, we went with the Peanut Butter Cup Blizzard Cake. (And I might mention, only because my daughter had this one several years ago, and I'm HOPING BEYOND HOPE it was one of her favorites - heaven forbid we settle with Cookie Dough - yes, all of my girls love cookie dough, and although I know it's about HER, I really hate cookie dough anything!) there you have it. Danielle proceeded to ask if we wanted writing on the cake, and after much deliberation over what would fit in the small space, we went with, "Ken's 21st!" There you have it.
Cake chosen, check out ensuing and conversation about this stores HORRIBLE reviews being brought to the surface. Yep. I'm that customer. Ok. Gotta end this. Danielle was great and helpful, and exhibited great pride in "her" store and "her" crew! She was bubbly and helpful. The crew, Sunday, May 27, 2017 @ 4 p.m. was efficient and kind. I'd go there again, provided they all read this review, live up to my high expectations and continue to provide excellent and helpful customer service.
And, oh, the reason for 4 stars? Yep. Older building, a few scuff marks that could probably have been scrubbed to a shine and a dead beetle in the bathroom. Oh, well. The cake was perfect, my SNIL's food was fresh, delicious and hot - oh yeah, he did order a snack! Any questions? I'll be back!