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    Pandora Broadway

    3.4 (40 reviews)
    ModerateAccessories, Jewelry
    Closed 10:00 am - 8:00 pm

    Pandora Broadway Photos

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    Rings
    Amy G.

    Don't read on if you dislike long reviews; just remember this: If you need anything ask for Janina, she is there from Sundays-Thursdays. My sister had purchased so many charms and bracelets, one for each of us (there are 4 of us) and we wanted to get it clean so we headed to Pandora. It was so busy today, December 28. This is most likely due to the promotion of buying 125$ and getting a free charm. To be helped, we had to put our name down on a wait list and we were assigned to a worker named Rebecca. She looked so unhappy to be there, I felt uncomfortable being there as well. We also had a butterfly charm that was damaged so they replaced that free of charge. It was quoted for a 3 hour cleaning wait for our bracelets, okay that was perfectly fine with my sister and I but when we came back after our 3 hours, our bracelets were mishandled and cleaned improperly so Janina had to hand polish it for us. She explained the process of cleaning and had told us that those who sold us the bracelets and charm were incompetent as they did not explain Pandora's care and usage policy to us. They were so busy and the assistant manager and others kept telling Janina to hurry up but she took her time to polish all our bracelets and our eleven charms. She even mentioned that we should purchase a polish cloth which we will in the future. Pandora's employees also messed up in cleaning our bracelet as they forgot to change the solution and finish rinsing it off with warm water so one of my silver bracelets stayed super dark which they did replace in the end as it was their fault for being incompetent. It really irked me that I waited 3 hours for cleaning but still had to wait an additional 30 minutes for additional cleaning -- though Janina did not fail to keep me entertained for the other 30 minutes. All in all: Boo to those who failed cleaning my bracelets and charms and the first employee to "help" us and YAY to Janina. The next time I come back for cleaning and charm purchasing, I am definitely going to request for her. The MINUS 2 stars is from the incompetence of employees from mishandling Pandora products that they should know how to handle and the cruddy service my sister and I first received upon arrival of Pandora.

    Morrison Z.

    Friendly and welcoming staff, really helpful when I try to buy pandora charms for my girlfriend, I show the pictures and they fetch for me, without them I cannot find no thing... it looks all the same to me Maybe I'll never understand

    After 2 weeks my tear drop ring was missing a stone. I came in and a lovely lady and gentleman helped me out and replaced my ring with no problems. The whole process took 5 minutes. Thank you so much! Will be back for more rings!

    This is the bracelet Jason helped be build.
    Jonathan F.

    Great service overall. The employee who assisted me named Jason Colon made the experience not only enjoyable but also very pleasant. He was very curtious and displayed great customer service. His opinions on which charms would best compliment my bracelet were very helpful. The experience did not feel rushed at all. Jason took his time and made sure I was pleased and happy with my purchase. He also made sure to explain all current offers and specials available. The person that checked me out was also pleasant and made sure to ask how my experience was and if I was pleased. Overall I would definitely recommend this location not only for its great customer service but also for the extra mile the employee took to make sure I was completely happy with my purchase.

    Charms

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    4 years ago

    I came today and Thanis (I forgot how to her spell her name i'm sorry) is the sweetest girl ever. love her

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    8 years ago

    I went here looking for a birthday gift and was completely ignored. Rudest customer service I've ever encountered.

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    Ask the Community - Pandora Broadway

    Review Highlights - Pandora Broadway

    This experience was perfect after the horrible one at 34 street I am only coming to the soho one!

    Mentioned in 4 reviews

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    Gale Grant Ltd

    Gale Grant Ltd

    4.6(17 reviews)
    3.4 miUpper East Side
    $$

    I popped in here today and was beyond delighted. The people working here are awesome. Friendly,…read morenetworking, kind, and helpful. They have a colorful variety of jewelry from necklaces to bracelets to earrings for both pierced and holeless lobes! They also have a nice selection of brooches or pins. Behind the counter are more classic pieces for everyday and evening or elegant wear. Elizabeth and Richard are wonderful! They will let you know if anything you're interested in is on sale or can be sold at a discounted price. The only thing you must keep in mind is that there are NO returns. Only exchanges are permitted in store with receipt. Happy shops!

    To endure the favor of an errand for a good friend Was not…read morewell received, by associates, to be perceived as a baggage of an inconvenience Does not ameliorate To be abruptly brushed off where this review deteriorate Gone into the black hole of my preception for this patronize visitation which I rate Faster to make my presence eradicate Lewd and unpolished associates results my point of view as very desolate Breaking their precious idle time surely dilapidate Yet... idle hands are surely a Devil's Ding-A-Ling where I perceive Heavily engrossed in their thing for my presence supersede Fine costume jewelery at high heaven prices not enticing for the brilliance of the eye to see Superficial material for the illusion of authentic jewels, believable to deceive One man's stolid response "and so you shall do so" to be Another woman's uproar to process the sale without a single pleasant peep Followed by a third, who is able to hone her social skills, Gloria to the tee Ended with a counter offer for a incentive to rectify malicious customer service for this unpleasant endurance to retrieve Entirely too late As Gale Grant Ltd. will surely fold to be unemployed who cannot pick up this pace Without grace I shalt not a return visit, this I tell you where I foresee!

    Photos
    Gale Grant Ltd
    Gale Grant Ltd
    Gale Grant Ltd

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    Eve Bari

    Eve Bari

    4.1(42 reviews)
    3.2 miMidtown West
    $$

    Service is amazing ! Eve Bari have great selections of hats and fascinators different sizes and…read morecolors ... value is reasonable and they have a 30 days exchange or store credit policy . I don't really like returning stuff and luckily the fascinator to bought from eve Bari matched exactly with my outfit . One suggestion when it comes to buying hats or fascinator always bring your dress / outfit so you can tell which one is perfect for the outfit . Eve Bari is on W 57th and very accessible through MTA ...

    I passed this shop on the way to pick up my purchases from Nordstrom last night. It had just…read morestarted heavily snowing, but I doubled back towards the store after spotting a pillbox hat on the mannequin. Note that I've previously stepped inside the shop to survey the selection, and last night I stopped in for what was only supposed to be a quick moment... The owner greeted me and almost immediately started talking prices. This is $20 dollars and we have that for $25 dollars, but this is a little more expensive, and that's this price. Oh, that fascinator is beautiful on you and you can put it layaway. It was just $79 dollars, mind you. Excuse me? It's such a turn-off when people see brown skin and assume that the purchase would be unaffordable without a payment plan! Not to mention, I started off by noting that I was only taking a quick peek on my way to pick up my Nordstrom purchase. Though I promptly told her that I don't need layaway and I pay for things outright, I had already decided that I wouldn't be buying from there. Her fixation on talking to me about price was all I needed to hear. Nothing disgusts me more than when people make assumptions! I have beautiful vintage hats in my collection, fine jewelry and quality costume jewelry, and beautiful bags that I've purchased abroad. She could've had a repeat customer who prioritizes quality goods and, more importantly, quality service.

    Photos
    Eve Bari - Beautiful unique fascinator I got from Eve Bari

    Beautiful unique fascinator I got from Eve Bari

    Eve Bari - Belmont Stakes 150th Anniversary Saratoga , New York

    Belmont Stakes 150th Anniversary Saratoga , New York

    Eve Bari - Belmont Stakes Saratoga, New York

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    Belmont Stakes Saratoga, New York

    Pandora Broadway - accessories - Updated May 2026

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