Decided to stop by the drive-thru on my lunch break. Prior to Panda, I hadn't eaten for like 10 hours so I was starving and went a little crazy on the menu. I've been here twice before and was never impressed, but I thought I'd give it a try again since it's by work. I got the Bigger Plate which is 1 side and 3 entrées with half and half fried rice/chow mein, orange chicken, Beijing beef, and five flavor shrimp. I also added a chicken egg roll and 3 cream cheese rangoons. Sounds like a lot of food but the 2 other times I've been, I've left still hungry because of how little protein they give on their dinky little plates. Now, for this third time, I went through the drive thru and discovered that they give way more food. It's a typical styrofoam food container but since it's deeper, they can pile more food in their compared to the previously mentioned dinky plates. I had to wait about 15 minutes but it's a Saturday night so I don't mind. The food was okay and was what you'd expect from a fast food type of Chinese place. Both the beef and chicken start to taste the same because of all the sauce they pour on. The rice and noodles were not terrible although I'd prefer the rice more. The shrimp had a very seafoody taste. That's what I get for getting seafood from Panda but the drive-thru guy asked if I wanted to try it and I couldn't resist! The cream cheese rangoons are eh. Not sweet at all but definitely not bad. Same with the egg roll. I wouldn't get it again but it wasn't bad. But the red sauce they give for dipping, now that is bad. It has such a strong and artificial flavor that's so overpowering, that it tastes like you drank some kind of cleaning solution. I'm just glad I didn't decide to pour it over my food because that would have been a pour (you see what I did there?) decision. If I decide to go again, I'm definitely doing drive-thru simply because of the increase in food. If you're starving, then you should follow that advice. read more

Panda Express - Chow mein/fried rice, Beijing beef, 5 flavor shrimp, orange chicken, chicken egg roll, cream cheese rangoon. $14.64 - Chinese Near Me - Yukon, Oklahoma

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I love the teriyaki chicken and i got fried rice .The rice was cold but the chicken was amazing .I sat inside the restaurant very clean and the staff was very friendly .For fast food I thought it was a great selection and reasonably price .I will go back and hopefully everything is tempature hot next time . read more

Very rude worker wanted to ask me a million times what the order for the name was when I had to basically scream the name and tell her to go get it. Then she got the food. Won't be going here again was a regular. So disappointing they hire people with no customer service. She needs to work more on her customer service rather than trying to do makeup. Very rude. Should fire her. read more

The food was delicious, the young man who helped me was polite and fast, he asked me if I needed any sauce with my chicken egg rolls which I always forget to ask! It's strange that I'm from Los Angeles and the food taste so much better here in Oklahoma. read more

Me and my fiancé went around 9pm and I just wanted one medium side of broccoli beef, they told me it would be a 10 minute wait and of course I did not mind because I knew it would be freshly cooked but while we were waiting the worker handed us the wrong order twice and looked really confused but then when we did get our food we went home and opened it and got a nice surprise (not actually nice) RAW BEEF, it looked so disgusting not normal I was very disappointed for waiting 10 minutes for food that was supposed be fresh, please do better, people can get severely sick over that, you don't want a lawsuit, thank you! read more

Long line that took forever, food order was all jacked up, and items that we ordered were not in our bag. We had an extremely simple and small order so we were alarmed that it could be so messed up. Also, the menu selections at this location are always lacking in options. read more

Waited 40 minutes for a mobile app order. Everything we ordered was missing most of the protein. 3 pieces of steak is NOT adequate. We were also missing an entire side order. I usually give places 3 tries. This was the final try. Never, ever again. Lastly, I'm understanding that they are probably short staffed during these times. The wait wouldn't have mattered if they would've double checked the order to make sure it was correct. There was no way I was driving back to wait in line again. Lesson learned. read more

Tried to order online and they apparently don't accept online orders so I called to order over the phone. Someone answered the phone and told me to hold on for a second. I got left on hold indefinitely. read more

Terrible customer service. They pick and choose who to help first. They obviously see a line of people waiting for online orders and instead of helping us they choose to not acknowledge us and do other things instead. Omar and Weier were not helpful at all! read more

Panda Express - Terrible service. - Chinese Near Me - Yukon, Oklahoma

Picture says it all... only one thing right in this whole order. Will not be going to this location again. read more

Panda Express - Chinese Near Me - Yukon, Oklahoma

I order a plate but they completely didn't give me half the plate. I tried calling to get fixed but the location would never pick up the phone. I had to call the corporate number to get my money back. read more

always out of everything doesn't matter if you come in the morning noon or night extremely rude staff highly recommend searching for new management. This is coming from a general manager and district manager of several years.. if it wasn't for the food tasting, so good, I would literally never come back to Panda Express. read more

Ordered bowl: 1/2 & 1/2 with Kung Pao Chix. I think there might have been 3 pieces of chicken in my bowl. Spring rolls were so slimy inside they were inedible. I just hope they don't make me sick. Kung Pao veggies were so bland I had to douse them with sirracha and soy sauce. I will not be back. read more

This is the worst panda on the planet!! Every time to go through drive through they give us very little plates. It used to be way more and cost less. For 10 buck I expected more. read more

Panda Express - Chinese Near Me - Yukon, Oklahoma

This is my last trip to this location its 4/11 8:30 pm this agitated little cashier with nose piercings is rushing me through my order as of I'm bothering her. I can deal with rudeness if you can manage to not screw my order up. I should have checked it when I saw another lady bring back an order she f'd up. I get it you're stressed and over worked, and not making very much, but if it's too hard for you to be decent and hand out the correct orders then quit. You'd be doing yourself and the customers a favor. Now I have to haggle with the manager for a refund or do a charge back. Either way I'm not paying for this sh*ty experience. read more

Panda Express - Not wtf I ordered - Chinese Near Me - Yukon, Oklahoma

I have rarely, if ever left a review. I know this will probably fall on deaf ears but I visited the Panda Express over on I-240 Service Road in OKC today and have never been treated so hateful. After waiting quite a long time for our order inside I was trying not to act angry but admittedly was a little frustrated. I finally got my order and went to get my daughter's drink and there were no kids lids stocked. I stepped over to the counter to ask for a lid and the young girl said ok and continued ringing up the customer in front of her. She then grabbed another kids cup and thinking she misunderstood me I said oh I have the cup, I just need a lid. She snapped back that this was for the other customer and acted as if I had over reacted. I said sorry to have bothered you when she handed over a lid and she said "it's ok". I get it, working in customer service isn't easy but this kind of behavior is really discouraging and I hope Panda can do a better job with hiring motivated, kind team members and leaders. It's a great place and I hope to continue to be able to visit here. read more

This is the worst fast food place in all of Yukon. We have been twice in the past few weeks trying to give them another chance. Both times we went they were out of fried rice, sauces and most of the meats. It was a wait for our food so we pulled into the front to wait for them to bring it out, after an HOUR they never came out so I went in and saw my to go box sitting in the back on a shelf completely cold. No one even knew what it was and why it was there. Whatever, we ate it. Go back last night, out of half of the menu, wait for the fried rice so I sit outside for 30 mins... a staff member comes out to tell me she's sorry but there was a misunderstanding and the fried rice will be another 30 min wait. So an hour wait for fried rice??? So I asked for a refund and left. (Which took another 20 mins) We will not be back. This is supposed to be "fast" food. I have a 6 month old in the backseat who I need to get home and in bed, I expect fast food to take no longer than 30 mins??? Plus it's like $25 and not even good lol read more

Went through the drive thru today to get a quick lunch. Asked for my normal order and was told that it would be a 20 minute wait for teriyaki chicken and he asked if I would mind the wait. I confirmed and said that was fine, then he proceed to ask 3 more times if I wanted to wait... (Are you sure? It's a 20 minute wait, do you want to wait? Are you positive?) We drove off because this is annoying and not great customer service. If you didn't want us to wait on it, either just say that or say you are out of it. Ridiculous that we have "adults" working in a drive thru that are just playing games. This place is a joke since it has opened up, needs new management and staff! read more

First time I have ordered here in awhile. I've always LOVED them. Today...Food cold, beef Beijing pieces smaller than a dime and all breading. I guess that's why they up charge for it. It Maybe had 8 tiny pieces. Orange chicken...larger pieces than the beef BUT so doughy that NOT at all tasty or enjoyable. WHATS HAPPENED PANDA? And don't blame COVID and understaffed. Paid 25.00 to throw it in the trash and eat chicken soup. read more

First they take a long time to even assist you. Then we pull up to the window and we see these poor employees outside SCRUBBING the concrete floors!! Concrete floors... they shouldn't be able to treat employees like this!! Mostly posting so others can see. read more

Panda Express - Employees.. - Chinese Near Me - Yukon, Oklahoma

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I went earlier today through their drive-thru and ordered two plate meals. I didn't open my food up until i got back home, and that's when I realized that someone had forgotten to add an entree that I ordered. I called the restaurant back to let them know and the manager Josh that I spoke with apologized and offered to fix it if I came back today or another day. He was very understanding about the fact that not everyone lives close to these restaurants (I live a little over 15 minutes away), and it's frustrating when things like this happen because of the time and money we as customers spend to go have our orders fixed. He was incredibly kind when I arrived back to the store shortly after and not only corrected the problem but also offered a very generous amount of extra food to compensate for our troubles and now cold food. I did not expect any of this from him or the restaurant, but I was more than grateful to receive it after spending the time and gas to drive back. I am very pleased with the experience I had and the way Josh treated the situation. Rather than getting annoyed or being short, he gladly offered to fix the situation. I hope that upper management can recognize him for his kindness to their customers. (Also the food was great as always). read more

Half the menu is always out and they say it's a 40 minute wait for any food that they are out of terrible service

My experience with the Panda Guest Care team member (Omar) was extremely horrible. Omar was very rude, impatient, and disrespectful. While I was trying to place my order for myself and my four children, he continued to interrupt me by repeatedly questioning me saying, "What else? What else? What else?" He also did not do a great job of listening to my order as there were many corrections to be made (this wasn't a huge problem for me). The greatest problem occurred when I pulled around to the drive-thru window to speak face-to-face with Omar. The first question I asked as I pulled up to the drive-thru window was, "Do you know who I was speaking to for my order?" Omar then shook his head no and said, "No." I immediately knew then that it was in fact Omar who I had took my order. I then told him that he was the one who took my order and then asked why he was so rude and disrespectful. He became irritated and denied being rude and disrespectful. I then asked to speak with a manager. At first Omar ignored my request to speak with a manager and then he eventually brought a manager over to speak with me. I then explained the situation to the manager. The manager was really nice and understanding. She listened to me well to gain perspective of what transpired. However, as I was speaking, Omar was standing behind her making rude and sly comments. I could also tell that he was smirking underneath his half-worn mask. He was told several times to stop and wait and let me speak by his manager. The manager kindly offered me a discount. I respectfully declined and told her that I did not need a discount and that I only wanted to address Omar's rudeness and poor service. I then asked the manager to cancel my order because Omar became very confrontational as I was speaking to the manager. My family has been to this location several times and had never encountered such poor service. We will not be back due to Omar's lack of professionalism and rude demeanor. I hope that this feedback will help you all train your team members to be more polite and courteous to your patrons. read more

Awesome. New and hopefully will stay that way. Super friendly employees. Kaila was super sweet. read more

Panda Express - Chinese Near Me - Yukon, Oklahoma

I pride myself on making honest and positive reviews. How does this place stay in business. Arrived at 11am to use a school fundraiser coupon and take lunches to the middle school teachers. The coupon offer was not yet activated in the computer. Time advertised was 10-10. Manager was gone to the bank. She's the only one blah blah blah. NO i can't just pay and have one of the teachers being back the receipt and coupons for the group credit later this afternoon. Then on top of that they had no veggies prepared. 8 employees walking around and no one working. Be ware. Avoid this establishment. Catlin the manager finally came in and solved the problem and stomped off with out a word. She's not management material !!! Sorry but like i say. Always try to be positive and honest but this place blew it. Walk next door to Del Taco for excellent , reasonable price food and outstanding servbbbb read more

Tried this location again. Every time it's at least a 10 minute wait for them to cook the basics. They only have a few entrees they should have plenty of chow mein all the time since everyone orders it. Management needs to get the cooks coordinated to insure they don't constantly run out of the basics. Something is wrong at this location. Your other food gets cold while you wait for them to cook other food. read more

Why are they always out of food and condiments? How can they stay in business? Very poor management. If you close at 10:00 you should have food till 10:00. read more

I've already reported the problem and had nothing offered to correct the issue, not even an apology. I sent a picture in and offered video as well. There was a medium length human hair intertwined within a floret of broccoli. The meal was ordered as a "plate", which means the beef broccoli, chicken and noodles were all in one container. Since the food is not separated I threw everything out due to cross contamination. I have never eaten at this establishment before and will never try again. Uber eats is a service that I have used prior to the pandemic and used today. They were wonderful. I am fully disabled and have an auto immune disease as well. Ordering takeout once a month is a splurge. I literally had to throw it in the trash because it was unsanitary and a potential health risk, then be ignored. Unacceptable. read more

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UPDATE: Corporate reached out and investigated the CCTV footage of the transaction, reporting nothing suspicious. They were very prompt and courteous. The security breach must have just been a coincidence. I'm still a little uncomfortable with my card being taken out of view to run (as opposed to other fast food places who hold the chip reader out to you), but I'm happy with how PE dealt with this. Good food and fairly quick service. However, last week I used a credit card I rarely use to pay for a drive-through order. The girl at the window took my card out of view to swipe it. 2 days later I had $5000 in fraudulent charges on the card. My bank was good about taking care of the fraud, but be careful about using a credit/debit card here. It could have been pure coincidence, but my last use of the card was an online purchase weeks prior. I can't come up with a more plausible explanation than that an unscrupulous employee here skimmed my card. Again, good food, but be careful. read more

I love Panda Express!!! Come on down to Panda Express where the greatness never ends. I could not live without Panda Express. You're always greeted with a smile! read more

Literally THE WORST location. They NEVER have food ready, make you wait 30+ minutes for food, and bring out wrong orders when they make you pull up and park. I would not go to this location it's CHEEKS. read more

Staff was very friendly, very quick service and the food was very hot and tasty. Good job team Panda

Gave me food poisoning. I was working all day and hadn't eaten much so for dinner around 6pm with a friend we went to panda. Later around 10 I went to bed feeing kinda nauseous but not thinking too much of it. Well it's 4am at some point I woke up to get sick and I've been getting sick about every 30 min since. Thanks Panda. read more

Ordered the black pepper chicken and the Kung pao chicken. Usually it's dull and has almost no heat at all. My mouth is still on fire. So glad to finally find a place that isn't afraid to use the peppers correctly. read more

very slow, doesn't do apple pay at the window, only inside... staff was nice though. I don't see myself going back. I probably waited 15-10 minutes to get my "fast" food... read more

Ordered through Door Dash. The food came in a timely manner minus one egg roll. I reported that and was refunded about half what I paid. I ordered beef broccoli. The broccoli was excellent but there was only four very small slivers of beef in about two tablespoons of gravy. I was so glad I had ordered chow mein. My grandson ordered orange chicken and got a very good portion of that. I probably won't order from there again for a while!! read more

My sister and I decided we wanted fast Chinese take out. This is not the first time at a Panda Express but this was our first visit to this location. Walking in the door around 8:30 pm we were welcomed by friendly and very happy faces! Super nice employees it puts the whole restaurant in a good mood all the people eating inside looked happy as well! It's very clean inside the food was yummy and hot and if you need a sample they will let you try before you pick it. I love their chow mein noodles so it keeps me coming back. read more

Orders the Family meal that was $20. I can understand now why it is $20. This is not a family meal. The family meals that we purchased in the past were much better. I ordered three orders of cheese Rangoon, two egg rolls and all the sauces. I only received two orders of Rangoon, one egg roll and no sauces. I ordered teriyaki chicken and no sauce was in the bag. The broccoli beef was very bad. I will not be ordering or going to Panda Express again. I realize that this COVID-19 is not a good situation, but you will lose customers if Hilton keep this up. Very disappointed. read more

I usually have tried to stop by here for dinner. Every time I go in at 9:00pm to 9:10pm they already have everything shut off and have no food. I can understand closing on time but there shouldn't be little to no food to order 50 minutes before closing. read more

If I could give them a zero star rating I would. Ordered 2 plates in the drive thru at 2:08 in the afternoon (not a busy time) drive 20 minutes home only to find out I was missing an entree. It took me calling 12 times before someone would even answer the phone. Once someone did answer the phone I spoke with Manager (claims to be owner) Ace. She doesn't understand any kind of customer service. Her only offer to me was to drive 20 minutes back to the store to get the food they missed. So she wants me to drive 40 minutes round trip because they messed up. I finally was done dealing with her and asked for her supervisors information. Called her district manager Michael who immediately helped me get this resolved properly. Thank you Michael for your help and as a business owner I would suggest making some management changes at this location. read more