Every so often someone in the family gets a hankering for some sugar chicken... And we know exactly where to go to grab it! Panda E is one of those spots that infinitely exists on the restaurant playlist, but overtime seems to be less and less frequent. while we're mostly looking for more authentic versions of food, sometimes you just need some orange chicken and honey walnut shrimp! We count ourselves fortunate that our kids know that this isn't authentic Chinese food, but also appreciate that Americanized Chinese food definitely satisfies a craving every once in a while. We generally will get a family box which serves five of us for about 2 1/2 meals, and as long as we get something like mushroom chicken with broccoli, it seems OK. Our youngest, who loves him some rice and noodles, especially appreciates the traditional Chinese new year type designs on the large family box. It's effectively a giant Chinese seemed happy meal box! It's also hard to not appreciate going through a drive-through and having decent stuff ready to go in under five minutes. It's not healthy, it's not authentic, but about once every six months, it's really good! Sugar, chicken away! read more

Two days ago, I ordered two rice bowls with chicken, and there was absolutely NOTHING in the rice, no peas and no carrots! It was just a bunch of bland rice! I don't know why that happened, it does not make sense to me! I forgot to do the review then, but I just thought of it! It is hard to forget seeing fried rice without a single thing in it!!! read more

Fast service and always delicious. Stuffed the box so full that you literally couldn't fit any more food if you tried. Very clean inside.

It's a clean store and the food was delicious, also the customer service is great. The wait time for Doordash and Uber eats is a little long though. read more

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Ask for orange chicken, gave me possibly old,burnt orange chic. Or something else. Tasted terrible. It was rude when I mentioned going to 1st location, and sauce was orangish. HadChow Mein the worst customer Cream Cheese Rangoonsservice experience of my life, and I've dealt with the public for yrs. But what can you expect from some people. Not to mention out of 2 SD. Plate only 1 item was correct that was ordered and no sauce. The other order it was smooshy. The manager even said, "Aren't you embarrassed?" Because i was just wondering why my food(im consuming) looked different from location to location. So if you want good panda, I'd seriously head to 1st location and have an enjoyable mean. Not 1 where you're questioning your food. Just mine and my daughters experience. Hope yours goes better. read more

Panda Express - There own menu, showing what orange chicken is supposed to look like - Chinese Near Me - Yakima, Washington

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"Would You Like to Donate? How About a Bag First?" This is the fifth time I've gone through the Panda Express drive-thru, paid for my food, offered to pay for a bag, and still drove off holding three blazing-hot containers in my lap like a human stovetop. Every time I ask, they either say "sure" and forget it, or give me attitude like I'm asking for a favor instead of literally trying to buy a bag. I'm not begging here--I want to pay. They just won't give it to me. But they never forget to ask, "Would you like to donate today?" Yeah. I'd like to donate a bag... back to your training manual. Next time I'm going to another location. read more

I got there at 9:25 and asked for fried rice which they don't close tell 10:30 and I asked them if they were going to make more and she said no we don't make any more because it takes 30 minutes to steam the rice. she told me they were selling everything but fried rice, which doesn't make any sense at all the girl talking to me sounded like she didn't even know what she was talking about read more

Ordered online so of course had pick up time. Showed up a few minutes late to be sure the food would be ready. I still waited another 20 minutes after asking twice. The acting manager was very rude and seemed to be put out by my asking. I myself and 5 other online orders waited while more then 20 walk in customers came In and out. The customer service here is terrible. read more

Honestly I love panda. But today man they let me down. I had ordered double fire cracker shrimp. I understand they were busy. They told me to park in front of the store and they'll bring me my order shortly once the fire cracker shrimp was ready. They cleared the drive thru. People parked and went inside and got there order before me. I had to go inside to REMIND THEM OF MY ORDER. once I told them and they took my receipt they FINALLY started preparing my order. 20 minutes waiting! Maybe even 30! Definitely killed my mood once I opened my food and ate it, because the shrimp wasn't even fresh anymore smh!!!! Why tf did I wait then!!!! Thanks panda for letting me down read more

Jan 28th 6 30 Food was Fantastic as always Cashier experience was a exception to the service I normally receive Rude condescending to the point of not going back!!!! Will give another chance but .. Please reinforce customer appreciation and courtesy!!!! read more

Worst, rude customer service ever! The manager is totally incompetent and clearly just recites lines she has memorized rather than actually listening to the context of what the customer is saying/asking. They have disgusting dishes chicken sitting out under heat lamps all soggy and congealed together, and when my husband said he was willing to wait but wanted a fresh serving, the manager refused to allow him to have a fresh dish. We're paying for the food, are we not allowed to ask for non-soggy, non-disgusting food when we're the ones paying for and eating it? I have news for the brilliant manager here: that gross food is still sitting there AND we didn't buy anything. GROSS food, incompetent/rude people, we will never be back! I'm sure reviews mean nothing to them, this place has 2.5 stars and clearly doesn't even care. Bravo! read more

The food is good. But the service is shitty I went there and they rather be friendly and nice to their own race an not just everyone that's bad customers service. When they're in a rush they just skimp you out on food because of not wanting to wait for more. Also my husband tried to get a job there got multiple interviews because of his last name and didn't get hired because he wasn't actually their race. It's pretty sad and rude to pick and choose who your nice to and who you rush. And who works with that company sooner or later there gonna get it to where no one will come back trust me word if mouth and now internet will make it so. Hope they can fix there problems. read more

9 people working behind the counter but no one to clean tables. All tables were dirty. Food on the floor sticks to your shoes. I found a cleaning cloth and cleaned our table before we sat down. Couldn't find a broom to sweep the floor so we just stepped on the rice and other bits of food under the table. read more

Lately when i order chow main i get a box full of cut up chowmain like i am a 2yr old and my parents chopped it up into little pieces

I love Panda Express, everytime I go there there food is fresh and ready to go most of the time. It also is one of the fast food restaurants that let you order on line and then go and pick up on time,you don't have to wait terribly long and all the people are very kind, I would highly recommend going to Panda Express if you are a person who likes Chinese food. read more

Always fast and tasty, the orange chicken, lo Mein, mushroom chicken and honey walnut shrimp are my go-to order.

Looks like they are starting the new year by skimping out on the entrees. I recommend this if you want to be ripped off. read more

Panda Express - Orange and Sweet SweetFire Chicken Breast - Chinese Near Me - Yakima, Washington

If you want good Panda go to Union gap this location has been a disappointment so many times I tried to give them a chance since I live so close but everytime I regret coming here. They overcook the orange chicken to where you cannot ever bite into it and the rest is dry and old and just gross. it's definitely worth the drive to Union gap read more

Ok for fastish Chinese. We're not sure one of the orders was right, but we think they were. The 'chow mein' seemed like lo mein to me, but with less stuff in it. Orange chicken was good. Teriyaki chicken was alright. Didn't love the broccoli beef. It didn't have enough beef, and the flavor was a little lacking. The cream cheese rangoons were good. The egg rolls seemed a little over-warmed and like maybe there wasn't a good balance of ginger in it. But I would eat here again. read more

HORRIBLE SERVICE! Stale Over Cooked Food! Honestly, I will probably not return to this location. The service really didn't seem all that eager to help. Barely would speak up and after doing a special order, we had to ask for the food as One went on Lunch Break, the Rest took off to the back of the store. Everyone just seemed to have an issue to help. Being a NEW Location, you would think they would be on the their game and really showing some Customer Service. The location was New and Clean, yet with Employee giving out Horrible Service. The place will not last for long! It is rare for me to give horrible ratings, so when I do... PAY ATTENTION! read more

Panda Express - Chinese Near Me - Yakima, Washington

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You would figure these guys would want the sales, if they are out of something within 45 min of closing they won't make any more! They are always out of 5-6 entrees the last hour of business!!! Don't you Dare ask them to make more! read more

Your location is giving less with every visit to where a plate isn't enough unless you love a lot of Borcalli and little meat , were done with Panda it just happens every time now and is getting worse TY read more

I would give 0 stars if possible. I completely understand protecting your employees from COVID but, you will not tell me I have to wear a mask in my own personal vehicle. ESPECIALLY when your employee is touching my card and food bag with the same dirty glove she touched the car ahead of me with. So long Panda! read more

As a previous reviewer stated, for our valley, this is good Chinese food, but really it is only passing fair. Worst, it is poorly managed. Drove through this evening and they had no rice! No white rice, no brown rice nor any fried rice. Really, how hard is it to pre-order rice based on demand? Truly pathetic. read more

Panda is always bomb. I recommend always walking in though and getting your food to go. It's a buffet set up so you never know how long some items have been sitting there for. If you know enough about food you'll be able to tell what's good and what's been there for far too long. read more

This location would be better if they had proper management. As a general manager myself, I could never speak to a customer the way Erika speaks to customers. Her attitude is stinky to say the least the faces she makes you want to let her know that she's no better than anyone else, I've witnessed her making plates and the portion she was giving was not what panda express serves I witnessed her even removing some meat out of the smallest serving. She already had served in that plate. I will not be returning because as a customer, I realize that if I have to deal with Erika one more time, Erica would have to deal with me outside she's rude and I would be damn if I allowed her to talk to my family or my elderly mother, the way she does on handling customers and their questions to welcoming them in. Fire her because that is a poison to your business hire somebody that actually cares about the customer because without the customer you have no store running I seriously have been to so many panda express is all over the country and world and Erika tops the worst manager I've ever dealt with I would be surprised if she even had friends. BTW A CUSTOMER KNOWS WHEN FOOD HAS BEEN SITTING IN THE WARMER. THE SAUCES GET THICK N DARK! This location clearly doesn't monitor the timing n using what should be thrown away. So rude are majority of the management. However Erika by far is the WORST every time I mean EVERY TIME we go there she's got a shitty attitude. read more

The fried rice was like eating little pieces of rock they didn't even Offer the fortune cookies that they used to always give you didn't tell us where the forks word I mean they just made us pay and walked off the worst experience of this place I've ever had and I've had good experiences there but don't think I'll be going there I'll be going to the one on first Street for now on read more

I live in Kent and visit family in Yakima regularly. We started getting take out dinner from this Panda Express a couple months ago. Frankly, I was surprised at how much we like this place ! Dad always gets the brown rice bowl with Wok Fired Shrimp and egg rolls and I always get the super greens. I've tried several entrees. The food is fresh - sometimes I've had to wait for it to come out from the kitchen. I like the wok fired shrimp, teriyaki chicken, and mushroom chicken. I did not care for the pepper beef. Staff has always been pleasant and efficient, I plan to continue eating here. read more

We love this panda location! Amazing service. The staff is so friendly and makes my dining experience that much better. Food is always fresh. Really great healthy options. read more

Not enough chow mein... rude customer service with checkout... no forks or napking or fortune cookie... the lady wouldn't stop talking enough to listen to my order probably on drugs... read more

Clean store. Ran smoothly. Food was good initially. But they def left this food out longer than they should. Totally f'd up my stomach hours ltr and for a good 24hrs. Wasn't sick but just backed up for a full day. Once the coffee did its job I felt better. But I'm scarred. Won't eat at a Panda Express again. Parvis Bismol. read more

Fifth time. Before I was told inavilability of items was due to rush. Was there at 4:30. No fried rice, no chow mein, no orange chicken, no string bean chicken. Was told 20 minutes to availability. Women in front were verbally sparring with cooks. "Puta". "Cabrone" were the predominantly words being shared. The only time they have adequate food supplies is just before they close and the crew gets to take home leftovers for free. read more

Went to Panda for lunch. Staff was kind but food was old. Rice was hard! Will never eat at West Valley store again! So disgusting that I couldn't finish! read more

I had the same problem as Heather M. I went to get some take out and went through the drive through on Nob hill. There was a big sign about wearing masks, I placed my order and went through only to be told I would not be served because I was not wearing a mask. I told her I was medically exempt and she told me they do not except that. Well according to Inslee we were exempt. I guess she did not get that message. We argued, I handed her my money and got my food and I was told not to come back unless I had a mask. Rude, and it was stupid. She had on a mask, plus was wearing gloves and on top of that, she had this plastic hanging down from her open window. There was no need for me to wear a mask even if I could. Not just that, but she wore the same gloves for the car in front of me. That is CROSS CONTAMINATION. I worked as a nurse and I worked in quarantine and I know how to dress up before going into a room and I know how to take the stuff off when I leave that room. We also had a hazard waste red bag to put my booties, hair cover and gloves and gown into. So this so called "deadly disease" yet there is no special place to throw your masks or gloves. I go into supermarkets and have not been treated in such a manner. I also went to the bank before going to Panda Express and that is a drive through and I did not have to wear a mask. Went and got gas at Fred Meyers, went up to the window and a draw opened up, put my money in and filled up my car. i did not need a mask for that either. Got my car washed and the guy came right up to my window to get my money, I did not have to wear a mask. So bottom line is all that this gal wore and the way her window was, there is NO REASON TO WEAR A MASK. I was told to not come back without a mask I said do not worry, I won't be back period and I will make sure everyone knows how badly they treat their customers. read more

The food is fresh and delicious. The staff are friendly, smiling and expressing appreciation and attentive. The restaurant's outside is clean and orderly. No litter around. read more

I have been to both locations and both have employees that do not what to be there or serve you, They leave you talking and close the window oh and ask for sweet and sour sauce and they give u a small container with almost none in it, i can go on i am not satisfied with the service and will not go back. read more

My fiance and I visited Nob hill panda express and purchased two plates. The service was horrendous and the food was even worse. The chow mein was flavorless the kung pow was old the beef and broccoli was just broccoli. And to make things worse when I called about the beef and broccoli and the terrible drive thru employee. He seemed to just not care. Or at least that's how his voice inflection portrayed not that I could understand his broken ass English. Don't go here the other panda express in town is better. read more

The food was good but they would not honor the free 3rd entree offer that was listed on the "gold card" that was sold to us by a local high school football team! I even spoke to the manager who confirmed they would not honor any gold cards, even though they are a listed business on the card. They need a posted notice and/or explanation on their door if they won't honor the card. They get the benefit of advertisement from the card, but won't honor the deal. So frustrating! read more

New recipes needed badly. More specials needed. Gets boring after a few visits. The food can be okay but needs a little more flavor. Probably okay to the folk that live in this valley though. You know, people that have never tried food anywhere else on the planet. I usually go here or the other one because it has a drive thru and saves me walking into one of the other crappy Chinese places in the city. Sorry, PE, just giving my opinion. read more

Ordered a catering package (2 large) for 53 people and they did an awesome job! I needed it right at 4:15 and when I arrived everything was ready. It was hot and nicely packaged. They provided all the serving spoons and tongs, had all the sauces, plates, napkins, utensils and fortune cookies. They helped load it all in the car and were even willing to deliver it if I had chosen to. Overall - I was very impressed with the service, attention to detail, and the food was awesome with plenty of leftovers. Made a big dinner very easy. Good job! read more