My family and I came here for lunch. It was easy to find parking. There was plenty of seating available. Restroom was clean. Service was excellent. They filled up our box of food, and we were stuffed when we were done. Good meal and good portions. read more

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Unfriendly service, inconsistent portions, ALWAYS a wait on the item you want then have the audacity to ask to round up on your total. Unfortunately it's about the only " Chinese" food in SLO. read more

Came for lunch with some work colleagues while traveling. The restaurant was clean and wasn't busy during lunch time which was nice. As usual, Panda Express is responsive to their. read more

The food was good fresh Panda Express. I bought two bowls to go. Everything was great. But here is the reason I took the time to do this review. Neylee M was the server and I do not know her. Not only was her level of customer service good, it was above and beyond. I told her I was trying to get my husband to eat something in the hospital across the street. She was caring and made me feel supported. Then another guy came in and I witnessed her also take time to encourage the man as he left. The ambiance of the leaves the visitor feeling like a person and not just another dish. I really appreciate that in our life on screens. If you go I to Panda Express and this young lady is working thank her for being a quality person with pride in her job above most young people. read more

Panda Express - Great customer representative. - Chinese Near Me - San Luis Obispo, California

Ordered the eggplant tofu to-go and I received two pieces of tofu in a double entree order... read more

Panda Express - It was all eggplant, two pieces of tofu in a double entree order is wild - Chinese Near Me - San Luis Obispo, California

This location has gotten way better, everyone is friendly Great customer service., and the food is always fresh. I believe his name is Chris but shout out to him for setting the tone. read more

The service was great! When I walked in I was immediately welcomed by all the staff. The lady that was plating the food was extremely nice and smiley. The portions were good. I would definitely recommend this restaurant. read more

Emelyn gave me small portions and not much in the way of customer service. Plus trash cans were overflowing in the store.

never enough orange chicken , ask for extra and they only give a few pieces, they charge you for more but it's not more. Food is good yes just always get scammed with the chicken lol . It's okay because I still go every time because I love panda , just don't be shy with the chicken read more

My wife and I are both vegan, and we started eating here when they began offering Beyond Chicken. What makes coming to this particular location a delight, however, is Mario M., who is one of the nicest, most thoughtful staff members Panda Express could hope for. He is always friendly, always cheerful, and always attentive. read more

I have never been to a restaurant-- let alone a fast food restaurant-- that closes the kitchen almost an hour before closing. Broooooo You know how much business you're losing lol? I live nearby and the amount of people I see show up at 7:30 only to be greeted with locked doors and glances from the staff inside is a joke. Either update your hours to 7pm or figure out how to close reasonably close to 8 like your hours say it's a little ridiculous read more

Horrible portioning barely give out any food. It happens every time. I don't know why they are so stingy read more

Panda Express - Good portion - Chinese Near Me - San Luis Obispo, California

I've been in a few times now. I want to like it here, I do. However there are a few major things that get in the way. The food- There is a serious disconnect between the "cook" and the server. As someone who loves to cook, I would never consider serving burnt food to a guest, as a hospitable person and gracious hostess I would never serve up something so obviously burnt. But it happens here all of the time. All of the food has burnt taste undertones. From the chow mein with it's burnt bits to half of my order teriyaki chicken it's all burnt. The only thing worth eating was my orange chicken. Even my raspberry tea was watered down. This has got to be the most depressing meal I've had in ages. Under $10, but just sad. read more

Panda Express - Half of my order of teriyaki chicken burnt to cinders.. - Chinese Near Me - San Luis Obispo, California

Ordered a hour ago before they even close an they said they weren't making any other food ordered chow main an got all veggies only like 7 noodles read more

Panda Express - Chinese Near Me - San Luis Obispo, California

Do not bother ordering online food to this place whether you are ordering it for your own personal pickup or making a DoorDasher go get it, by all means it will not be ready. Go buy the panda orange chicken from Vons and save your time. read more

Super disappointed with this location. After craving a little Panda for a couple of hours, my boyfriend and I received skimpy portions of chow mein, orange chicken, and walnut shrimp. I had to ask for more chow mein since the original portion the server gave was about half of what is anticipated for a plate. They weren't short on food either! Additionally, no fortune cookies were given to us upon check out. Super glad I paid $17 for half the amount of food a plate serving comes with. read more

Panda Express - My plate after I requested more chow mein. Four shrimps for a $1.25-wow. Disappointed. - Chinese Near Me - San Luis Obispo, California

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I put in an order online (prepaid) at 6:15. Said to pick up at 6:51. I came on time and they hadn't even picked up my order slip. What is the point of online orders then? Me and a room full of other customers (a safety hazard now during the pandemic) waited for 30 min while they had to make food since they were out of almost everything. While I waited a noticed a number of health violations including the inadequate wiping down of surfaces, employees touching their faces and masks while handling food, and wearing masks around their neck rather than over your nose/mouth. Will not be coming back here ever especially during the pandemic. read more

Panda Express - they served me raw chicke in the kung pao - Chinese Near Me - San Luis Obispo, California

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ok I go to panda when I need something to eat, like everyone. the food is great don't get me wrong, but I ordered online and they got my order WRONG!!!!!!! they did not even put in one of the meats they still could clearly see my order. I am very disappointed in the workers there. I recommend to not to order online. I called them to inform them that I got my order wrong, they said, that they could make me a new one but I was already on the other side of town. just because they messed up my order doesn't mean that I should spend more money on gas to drive over there and get the food that should have been in my hands when I got my order. my advice to that worker is to check before you give away the food. SO DON'T GO HERE WORST SERVICE EVER! read more

I usually love Panda! However, this location is always understaffed and they close the kitchen 30-45 minutes before the restaurant itself closes. College students come to get dinner and all we get is old scraps because the store doesn't want to make anymore food. In my opinion, if you aren't going to provide full service till 8pm, then you should just close the store at 7. Lastly, because the kitchen closes early, they skimp out on portion sizes "to save for others in line," and expect you to pay the same price! Such a bummer. read more

Loved my orange chicken and cream cheese rangoons like always! Great price and the nicest most accommodating employees:)

We come here a couple times a month and most of the time there is a serious lack of staffing... it seems that they only staff three people at lunch and if one calls in there is no plan for back up. Today, we arrived at Noon and there were TWO employees working. Rigo, who is usually a cook and another gentleman. The line was ridiculously long and poor Rigo was doing his best to serve food and ring up orders as fast as he could. I asked him what was going on and he said the cashier called in sick and when I asked where the manager was, I think he said they come in at 4pm. I am sorry but if you are the manager and you leave two employees to man the restaurant during the lunch rush, you need to re-evaluate your priorities. We watched at least twenty people walk out the door once they realized it was going to take so long. That is at least $200 in 30min. If you are the owner of this store, you should really take a look at your staffing. All that being said, Rigo and the other cook, did a great job and remained cool but they should not have been put in that position. read more

This rating is purely based off of Mario. I come here about twice a month and every time Mario is the nicest guy I've ever seen. The food may take a while but he never stops being a phenomenal guy with great manners and a solid attitude. Coming here just for that guy every time. read more

Always terrible portion size, slow at moving the line. Always staff taking and not working at lunch time.

Whenever I'm craving for a bite, Panda Express is one of the places I think of in the back of my mind. Got a 2 item combo with half-and-half chow mein and fried rice. Got the Honey Walnut Shrimp and the famous Orange Chicken. Both dishes were made to perfection, the Orange Chicken still with its trademark flavor, and the Honey Walnut Shrimp tasting like heaven. Also got a side order of Mandarin Chicken. Not bad, the sauce definitely compliments the chicken so make sure to get that. Service was actually quick, took approximately 5 minutes for me and 2 other friends to come in, order, and be out the door. There are RANDOM rush hour times at this place, so it is either a hit or miss if it will be busy when you come in. Great stuff. read more

Panda Express - Front at night - Chinese Near Me - San Luis Obispo, California

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Did not catch his name but the gentleman who was initially taking peoples orders (mustache working around 6:10 -6:30) was very responsive and had great customer service. read more

I placed an online order. It was not ready on time, 20 minutes late (and counting) as we speak. I've watched the line go through and they've run out of several items I've ordered. So I continue to wait. It would've been much faster to just come and wait in line. I will not come here again. read more

I live in the area and this panda has never disappointed! I was so hungry at around 11am yesterday. I woke up just a little earlier than usual so I started craving a delicious chowmein with orange chicken. I've frequently shopped here and always have loved the customer service and food. Unfortunately I came in and the customer service was amazing but the chowmein had to of been last nights because it was dry hard and pretty much inedible. For 11am they had 2 meats. Sweat and sour and orange chicken. The orange chicken was practically cold and mushy with little to no crunch. I asked for sweet and sour sauce. They laughed and said oh we haven't made any sorry. I paid, and they said we are out of fortunate cookies as well. I said that's unfortunate, snickered and left. 12$ for the worst meal I've had from panda in years. Most likely will not be returning unless made right. read more

So, I was kindly contacted by a gentleman from Panda Express, who apologized for his employees mis-steps. I strongly advised that the employees simply lean about etiquette when taking care of customers, and how to treat customers with respect. He indicated that he would attend to this issue. He has kindly requested that I retry the facility, and give them another chance. I will not do so immediately, but am impressed that the management was kind, and attentive, and tried to " mend bridges". read more

way smaller than average portions and pretty rude staff. started going downhill in 2024.

I don't think I've ever gone to a Panda Express where the people behind the counter was so freaking nice. When someone is so nice and kind to you, it makes a world of difference. Like all PE's, the food is the same. You get fast American-Chinese food. The place is newly remolded and it's bright and always clean. I prefer this location over the one on LOVR. Minus one star because the parking can be difficult sometimes. read more

I come here often and they are always out of something. Tonight there was very few. steamed veggies for a bowl. It would've taken 4 minutes to get more. It was CLEAR they needed more and didn't request it until I got there. Why can't they be more proactive in making food available ? read more

Hate to leave a bad review but no other choice when they don't answer the phone and there is no way to contact them through yelp. Ordered online and hour ahead, showed up and it said order was ready on the app. It wasn't, they said just waiting on Angus beef. 5 minutes later they called my wife's name which the order was under and said ready. It is about a 25-30 minute drive there from where we live. I didn't check order because I was waiting to get home to sanitize it all. So we get home and had ordered for my mother in law also which she was on her way to pick up. Anyways when I went to get her item out we had Billy's order, it said it on the top. So my mother in law won't eat meat except seafood, her walnut shrimp was not there. No teriyaki sauce on teriyaki chicken which was with something else we didn't order next to it in the same box and chow mien instead of white rice as we had ordered. Pretty much everything was off as far as what we ordered. Had some bonus egg rolls that we didn't order. Anyways getting ready to make the drive back for my mother in law??? Fun times! The good part is the person working was friendly and nice, just gave us the wrong bag I guess?? read more

Panda Express - The order!! - Chinese Near Me - San Luis Obispo, California

I was there and waiting with 14 more people while a guy in the kitchen was playing around back there n a lot of people were waiting in line desperates the guy with tattoos was just playing instead of helping co workers out read more

For reference, I love Panda Express in terms of their food. This location, however, is positively terrible. I'm mostly speaking about their god-awful business practice of reserving anything cooked in the last 30 minutes before closing for online orders. Imagine rolling up in finals week at 8:00 pm looking forward to some orange chicken and honey walnut shrimp only for them to tell you that the giant pot of orange chicken they just made is only for some lazy bastards getting DoorDashed Panda Express. read more

I ordered my meal and was told it was $7.00, I handed the teller a 10 and she asked if I wanted to donate the change, I said no and was told the only way to get it was to have exact change or donate the balance to them. I told them to forget it and walked out and will never go back. read more

This place is great. The customers are college kids witch isn't a problem for me. And the chef/cook Jonathan is awesome at his job. Great food all the time. read more

Sooooo slowwww, do not come here for a short lunch break. There was one younger guy who was struggling to maintain a positive attitude because every customer was so mad. This guy killed it, but you can tell the system here is terrible because it takes a half an hour to serve food that is sitting right in front of you. The staff seems to embrace the DGAF culture because there is no sense of urgency with a 15-20 person line. read more

I have tried this location a few times now, and I have to say they have disappointed every time. I would think every Panda Express has a strict measured recipe, but this location tastes weird. Chow main is always hard, other dishes are just not Panda Express. Maybe thats the reason it is always empty, I will not come back here. I'll rather wait at the other location. I had to throw it because I didn't dare to eat it this time. read more

Panda Express - Chinese Near Me - San Luis Obispo, California

I went there today got there at 5:10 ordered the first plate then ordered the 2nd and asked for fried rice he said they didn't have any helllloooooo really then never mind and also didn't have much to chose from read more

Guy with the pony tail needs to take a chill pill. He rushed my order and closed my box and started walking away before I told him my third entre. read more