Forgot half my order, was not fresh and took 30 minutes to get our food despite there being no line. Workers didn't even plan to have cooked food ready for customers read more

Came here with my big family after our Yellowstone trip. Wanted something Asian. We ordered - bigger plate. Grilled chicken teriyaki, beef and broccoli, and mushroom chicken. Beef and broccoli and mushroom were a little different than what I'm used to. It was just too sweet for me. - plate. Kung pao chicken and orange chicken with chow mein. Kung pao was really good and toasty but it was almost to the point it being burnt. Don't think I will be going here anytime soon. read more

Ben was an absolute G! He helped us so much with our order! Me and my friends loved Ben read more

Panda Express - me and the boys SOOO happy to get panda with help from Ben - Chinese Near Me - Rexburg, Idaho

Esmeralda was the rudest worker ever. She was yelling at all employees and made one literally start crying while taking my order. Super unprofessional to be yelling at your coworkers. Disgusting behavior. read more

I've visited this place many, many times as a DoorDasher as well as a customer. The food is always delicious and served in fairly generous portions (not quite as generous as other locations I've been to) I have at times felt rushed in ordering as well as payment (especially through the drive-thru) As a Dasher, this is my absolute favorite location to pickup from. They are always very quick and helpful. As for the photo of the drink, they gave this to me complimentary due to not having the DoorDash order ready when I arrived. This isn't the first time that I have been greeted in this way, AMAZING Customer Service. Only recommendations for staff: #1 LARGER Portion sizes (the food cost doesn't come out of your pocket so please fill up those plates and extra sides) #2 SMILE MORE, when you act like you enjoy working more customers will come back to enjoy your food. #3 Help customers feel comfortable by giving them the time they need to order and pay. read more

Panda Express - Medium Dr. Pepper - Chinese Near Me - Rexburg, Idaho

it's panda. it's not authentic Chinese Food I don't know what to tell you or what you would expect from a fast food chain. but until I find suitable Chinese this will have to do. read more

One time I went to use the bathroom and I heard the person in there playing a video. I waited and it was the manager! Super unprofessional.

I always get my food quickly and it's always what I expect. It's not the greatest Chinese food on earth, but it's good for being a fast-food Chinese restaurant. The staff has always been really amazing and although the tables could use a good wipe down in between customers, it's overall always been a very good experience. read more

A few weeks ago, I ordered two plates to be delivered to my home through the Panda Express app. One plate was perfect, and the other was off by just one entree. I called Panda Express, they were immediately apologetic, and offered a free replacement. We just went in today, and Sierra and her manager allowed us to get both plates on the house. From start to finish, there were no accusations or anything, they just respected their customer. 11/10 for the location!!! read more

We ordered Orange Chicken To-Go. When we got home there was a long hair in it, it was disgusting. The hair could've been a foot long. What is this, Subway? I'm not trying to eat anything that long. We called the restaurant for a refund and they tried gas-lighting us that we got a hair in the food. So we drove back to the place, and showed them the hair. When the manager saw the hair she told us she'd remake it so she went back and just took the hair out.. Come on! She just gave me the same box back, it was blatantly obvious. Is this what we're dealing with? Like what the flip bro, this is sick. Also why did I go to this restaurant anyway? All of their food is mid and the managing is not very good. I was so mad and frustrated until the manager gave me extra fortune cookies, because of the hair incident. Although I didn't love my experience I'd feel bad giving it a low score because of the free cookies. Since I got free fortune cookies-5 star. read more

Erik was so kind and kept asking if we needed anything else! He really made sure we were taken care of. The place was so clean and the vibe felt like we were at a fancier restaurant. Everyone welcomed us in. The food looks so well prepared and fresh! Even the broColli was delicious and crispy. Very impressed with this particular panda. The rangoons were absolutely buttery and creamy! Again, very impressed. Impressed enough to leave a review lol read more

Panda Express - Rice noodles beef broccoli honey walnut shrimp sweet chicken breast - Chinese Near Me - Rexburg, Idaho

Let's start off with positive things: The atmosphere and decor is nice I like it Now let's move onto things that they can improve: Cleanliness: this place at first glance looks very clean take a closer look it's disgusting. Price: for what you're getting the price is not worth it, it's very overpriced. Taste: The food is pretty dang bad. Unfortunately there's not a lot of Asian food around at Rexburg. So this is a last resort. Even though obviously nothing here is authentic. But I'm not expecting it to be because it's a fast food place. There was one point that I had to literally spit out my food. I'm currently on the verge of THROWING UP! Customer service: employees not that friendly however not rude. Probably because they may be treated badly or under appreciated by managers/corporate for their hard work. Or perhaps simply not being paid enough. Overall experience, wouldn't go again. read more

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Played at Yellowstone too late and drove back to our hotel in Rexburg but was getting anxious because nothing waa opened but fast food. Didn't really want Wendy's or McD again and was wanting some Asian food but they all close at 9. Found there was a Panda near our hotel and called them to order because it said they close at 9 too but received happy news that their drive thru opened until 10. Yay was so happy. We can get dinner. We love Panda especially the one by our house and we frequent it often so we know what to order and our faves. Got 6 plates to go. Its a hit and miss at different Pandas because some don't give you much at all and skimps. This 1 was fair. All except 1 plate lol my son's. Very little chow mein in his and only 4 pieces of fire breast chicken. The other 5 was good. Orange chicken, fried rice, beef broccoli, teriyaki chicken and super greens were as usual and tasty. Really grateful they were opened and we got food to eat at our hotel. Was satisfied! read more

I typically love Panda Express, so when I came back up here and saw they put one in Rexburg I was so excited. However on each occasion that I've gone the workers have been rude or seem annoyed that I've shown up and am making them work. There is one girl in particular who is always taking our orders who just seems genuinely annoyed when people get in line, which honestly makes me want to just hold off on Panda until I'm in Idaho Falls. I've done the online ordering a couple of times but each time I have used itIve either gotten like 3 pieces of chicken and a bunch of chow mein or my bowl is half full. UPDATE: Jan 31, 2019 My friends and I went today and the food was literally so gross that I am throwing it all away. The chow mein tasted like dirty dish water and the green beans were slimy. Won't be going back read more

Panda Express - Chinese Near Me - Rexburg, Idaho

My husband and I come to Panda Express at least a few times per month. The reason I am giving 4 stars instead of 5 is that service can sometimes be slow, but even more importantly, the food can be very inconsistent. There was one week that we ate here two nights in a row. The first night we got food, everything tasted SO GOOD, so much in fact that we wanted to eat there again the next night. Boy, were we disappointed. The chicken Teriyaki I got was rubbery and flavorless, whereas the night before it was cooked perfectly with perfect flavor. It is REALLY hit-or-miss, and there are times where my husband feels quite sick after eating here. It's not healthy food, by any means, but sometimes it just doesn't sit well. All in all, it's a good place to eat. Just be aware of the consistency problems! read more

Usually Panda Express is good overall but the people working the drive thru here are very rude and sassy. I did not ask for a side of sass with my bowl, when I was ordering, the worker rudely cut me off and then refused to ask if I needed anything. Only after 90 secs of awkwardly sitting at the drive thru window and honking did I receive my chopsticks which I ALWAYS get when I go to Panda. Good food, usually, terrible service at this location. read more

Panda Express - Chinese Near Me - Rexburg, Idaho

Macey was such a kind worker and helped me pick out my order since I don't go here often. She suggested the Beijing Beef and Orange Chicken! It all was delicious and the place looked so clean for a fast food place. Whoever did the winter decorations killed it! Overall a great experience for my first time at this Panda! read more

Grilled Teriyaki chicken and honey walnut shrimp are prepared really well. Sooo good. Fried rice was a teensy bit dry, but fixable.

Messed up on my order multiple times, over charged me on accident but isn't the first time that happened. Food is good just a lot of mistakes. read more

The place looks like any other Panda. However, I have to agree with the many users below. I wasn't impressed with the staff. It seemed to be an imposition on them that I walked into the store. We had to search for a clean table and when we didn't find one we grabbed some napkins and tried to clean up one the best we could. No employee cleaned any tables while we were there. It was late in the dinner hour and they didn't appear to be that busy. Also, I don't go to Panda very often (usually only when someone else wants to), because there are so few non-meat options. You are basically limited to brown rice, noodles, and vegetables. I doubt I'll be back anytime soon. read more

Waited 30 minutes for my food to be cooked and just to get the scraps of the lo mein. Got no receipt and the cashier Emma was slow to react and just clueless. They only had orange chicken an hour after opening... Thank you Panda Express rexburg for wasting my time. read more

Great food. The only problem I had was that the service was rude and indifferent, and there was no lobby seating.

Fresh food well prepared, Americanized Chinese food for the Midwest benign pallet. No extreme spicy, bitter tastes, fatty, dishes, no chicken feet, so not authentic Chinese, but the typical Idaho resident should see this as among the best 3 places to eat in Rexburg read more

Normally the food here is good, but today I didn't get very much. Then afterwords I felt like I had a slight mold taste in my mouth. (I didn't see any but my mouth tasted the way mold smells.) I now have food poisoning and am very sad. I paid good money for the food...or I paid for the food poisoning idk... I'd say go for it tho read more

Got there 30 min before close they gave me the scraps at the bottom of the orange chicken and would not make more. Needed two plates of orange chicken and said they were done making orange chicken. Just bad. Only had fucking rangoons and egg rolls. Just make the food damn. read more

I have been to panda twice in the past week and I was served by the same employee named Haily She was very rude both times to me and my family and she had a very bad attitude. read more

I really enjoy getting broccoli beef, honey walnut shrimp, and chow mein. The honey walnut shrimp was like warm, and VERY SOGGY!! I only ate 2 of them and was done with that. Which is really upsetting because the honey walnut shrimp is almost $2 more... The broccoli beef was a little better. The broccoli, like the shrimp was also soggy. So... Panda, do you not give us fresh food anymore? Pretty sure the shrimp was an hour old or something.. like I said $2 waste. Chow mein was fine because I'm sure they have to continuously make it. Panda, I'd really appreciate a redemption for that shrimp... so unsatisfying read more

I'm honestly not a huge fan of panda but my husband love it so we ate here for dinner. The food was good & the customer service was great as well. It did take a little longer because they waited until the chow mein was gone to make some even though there was a line in store and in drive thru but if that's the worst complaint I'd say they're doing pretty good! read more

We were surprised to see a Panda open in the Burg. But it was a pleasant one. We have gone here a couple of times, and every time I do receive what I ordered. When someone asks for brown rice, that does NOT mean the stir fried rice or what ever that stuff is with the carrots in it. They have done this to me a couple times, even when I asked for white rice. IF you can't remember, ask the patron. They are also skimpy on the servings by not filling the spoodles, which is crazy when you bring it home and weigh both take out cartons that are supposed to be the same thing and there is a large weight difference. Not ok. It should be the same every time, or at least close. read more

Maybe I've got a sensitive stomach? We order a few combo plates. I had the runs two hours later, and my husband the very next morning. Don't get me wrong, everything tasted great, the way I remember it from California haha. We'll have to try a second time. For now, order with caution read more

2.5 really. I've only been through the drive thru and I would go inside but I've got a sleeping baby inside but I'm tired of getting jipped in the drive thru! Check this out, this has been the worst way me and my husband have been shorted out. Got a regular bowl with chow mein and mushroom and chicken. The entree part is what I look forward to the most which is suppose to be basically half and half of the two. But no this is like an eighth, doesn't even cover the chow mein! The only times I've pretty much gotten what I was suppose to get was when we complained about it and they made sure we got the right amount. I don't know if they were running out or what but they could've easily asked "Are you willing to wait for your food? Or would you like a different entree?" That easy, we were the only ones in line too.. or I hope it's not the workers or managers cheaping us out, they're just going to lose more customers! Worst Panda I've been to. Side note usually my food is either way over cooked or barely done. Mushrooms weren't even barely cooked this time. read more

Panda Express - Chinese Near Me - Rexburg, Idaho

Don't listen to all the people on here commenting about "atmosphere" or whatever. It's a Panda Express. If you've ever been to one before then you've been to this one. It's literally the same. Everyone in Rexburg with this app thinks they're some sort of master food connoisseur for rating a Panda Express. I bet half these recent bad reveiws are because the mask required rule and there are a number of degenerates who cannot wear one for even a couple minutes of n this town. read more

Very great food. Just what you would expect from Panda. We go through the drive-thru everytime and they're always quick. Great service! Solid location right next to the highway. read more

The Rexburg location has spotty service; some days they are kind and helpful, some days not so much. It's the same delicious Panda Express food that I love. The one thing that is consistent with the Rexburg Panda is their chincy portion sizes. Don't expect a decent amount of food. read more

This place is absolute garbage. The customer service is crap and they are never able to get the order right when going through the drive through. The girl working didn't say one word to us and just smirked when we asked for something that she forgot. We then got home and opened up the kids meal. They forgot to give us the cookie that comes with it and we were only given four pieces of orange chicken. This is a totally unacceptable way to run a restaurant regardless of if it's in a small college town. The manager is always standing around barking orders when you go into the restaurant and is the rudest of all the workers! If you're thinking about coming here to eat when you come to Rexburg save yourself some time and just throw your money down the drain. It would be less painful. This place needs to pick up the pace and learn how to give proper portions and LISTEN when you are talking to them. Again, this place is GARBAGE. read more

Panda Express - Kids meal with orange chicken - Chinese Near Me - Rexburg, Idaho

I've always been a big fan of Panda Express, and I've had plenty of good experiences here, but lately the quality at this location has been heading down hill. The service isn't the friendliest and the food... here's a picture of what I found at the bottom of my Chow Mein just to give you an idea. I can understand a little bit of oil, it's fried noodles, but that is beyond excessive and it's disgusting. I hope they can pick things back up. read more

Panda Express - Box of Chow Mein - Chinese Near Me - Rexburg, Idaho

I love Panda Express. This is easily the best Panda Express around. Before it came to Rexburg, I used to frequent the Pandas in Idaho Falls and Ammon, but the overall quality of the food, the cleanliness of the store, and the efficient, friendly staff make a major difference. I honestly have never had a bad experience here, and I'm surprised to see so many negative reviews! Panda in Rexburg ROCKS! And they'll have my business for as long as I remain in town. read more

Both times I've spoken to employees they were very rude and unhelpful. They also don't serve eggplant tofu. So, as a vegan my only options are veggies and chow mein, which is a bummer. Thank you for responding! read more

I've come here many times, but I am very disappointed in the service provided. Almost every single time you come here anywhere close to closing even if it's two hours do not expect them to have half the menu. I came here expecting to at least get some chow mein pork fried rice and orange chicken. Things that they include on almost every single meal. Come to find out they are out of all of their entrée with only brown rice and white rice. I understand not having the ability to keep up with closing specially trying not to waste food. But being out of things that almost everyone gets long before closing is unacceptable. Either close early or provide the service you say you will read more

I always go to Panda Express. It's a good filling quick meal. I went today and got a bigger plate, like I always do, and I got skimped. They gave me half portions of each of the meats I ordered. I did not receive a 10 dollar meal. I don't like going to restaurants and not getting what I paid for. It's ridiculous. I don't think I'll be going there again read more