this is my go to location and the food is always perfect and cooked well. the staff are super friendly and professional and offer a military discount. read more

Panda Express - Chinese Near Me - Niceville, Florida

I placed an online order & I was hesitant because the last time I did that they refused to help me until all of the people behind me was served even though my order should have been done. When they helped me they made the food right then from the front! So there is no excuse for making me wait not just past the 15 minutes promised but an additional 10+ minutes. So today I didn't just walk away & wait another 10 minutes by going behind all of the ppl that came in after me when I had already been standing in line. The lady looked over her shoulder at the screen & said we don't have your order. There is no way she could read those orders to know if they were mine. I said then I'll give it to you now my name is.... The lady next to her with order tickets mispronounced my name, but it was me so I said that's my order. We went back & forth until she finally said "well she can make your order & you go stand in the corner over there somewhere!" God was watching my tongue because, even though I should have had the same attitude she had, I didn't. I remained respectful as a grown woman should. I don't know what her malfunction is but if you have an attitude about putting food in a container, you should find other employment instead of giving this business owner's restaurant a bad reputation because this wasn't the first time but it is the last! read more

We stopped in Tuesday night around 6. It was a bit busy. There were a good amount of people grabbing and picking up orders. It also seemed like they had a bunch of online order requests. We were greeted and quickly got thru the ordering line. They were out of a few menu items that we wanted but they quickly restocked with replacements. We also got crab rangoons which were delicious! The food was very good and received a lot of a food for our order! They did not skimp. Panda Express is a good fast food option in town. read more

Thanks for half a bowl at full price! If you are frying cat turds and covering in honey at least fill the bowl read more

Panda Express - If you are frying cat turds and covering in honey,at least fill the Build Your Own Bowl - 1 Full Side - Chinese Near Me - Niceville, Florida

Nice and clean store. The line was decent when we arrived but got insanely long after being there ten minutes. Def not enough workers. Friendly enough but like all Panda's they seem to rush you along. I like to look at my food before choosing. I got the kids meal with half rice and half noodles with orange chicken. I should have passed on the noodles. They were not cooked right and def hard even with reheating them up. I'm giving a 3 bc they tried. ****Oh and they give a military discount. ***** read more

See all

The food is decent for the price. The new management team really rocks. I wish I got her name but Nora was also working and they fulfilled a replacement meal beyond my expectations! Yes, the first order was messed up but they did such an excellent job of correcting the mistakes and going above and beyond to make it right! Thank u read more

Visited today and was disappointed. Orange chicken was lacking orange flavor. Noodles had some bits of burned on it like it had stuck to the pan at one point. Also, two female employees were addressing an issue in the kitchen. While we were ordering from another employee, directly behind him we saw one female worker climb on and then kneeling on the kitchen counter to fix something. next thing she is standing on the kitchen counter. this is as we were ordering from a different worker. We will not be back. if you need to fix something then call in someone. Having employees standing on the counter and observing this while you are ordering $50 worth of food is very unprofessional. Plus, your employees are not following safety protocol. What if you fell? So many things wrong with that situation. Not very smart. read more

Panda in Niceville provides fairly decent food (less the egg rolls left to choose from) as one would expect with fast "American Chinese" food but it is offset by a managerial challenge of proper staffing. It is a hit or miss on long slow lines depending on the time of day - our visit just beat a line of 22 people out the door. The two people on the line were understaffed at 6:00pm having to take on line orders, take carry out and in house orders serve food package then man the register. Several items were out and caused delays. Cooks in back scrambled but still ran out. With today's employee shortage and motivation Panda suffers and the managers need to develop a better strategy to bring Panda back to pre-COVID standards. read more

This place is just awful. My husband went here to get a kids meal on 7/17/19 for my kid and when asked the server "Mary J" if they had milk by chance, she gave an attitude and said "what? No" then proceeded to talk to the chef behind her while my husband was leaving and my husband heard her say "chick fil-a does" to the chef. How rude is this lady and who does she think she is to be talking and judging a customer. My husband legitimately was wondering considering that he was buying a kids meal for the first time here. Be warned to be judged if you ever decide to get a kids meal here. I will write an official complaint to corporate for this employee's lack of professionalism. I won't set my foot in this Panda Express at this location. One star for the serving line employee who was professional. read more

Panda Express - Rude cashier person. When asked if they had milk she replied rudely and talked behind customer saying go to chick fil-a. - Chinese Near Me - Niceville, Florida

the food is good, when your order is accurate. just go in person, don't bother with the app or ubereats or DoorDash because it will never be right. ordering in person is the only way to be sure you'll get what you want. the staff is your typical fast food employees who seem inexplicably sick of their lives and miserable 24/7. the inside of the restaurant looks really nice and clean. read more

The food/meat was old, tough and fatty. noodles were dry. Don't waste your time. Not sure what that was in the photo, bu it wasn't meat. read more

Panda Express - Bad sickening meat. - Chinese Near Me - Niceville, Florida

Only 3 people working, with long lines, and absolutely the best 3 people to be working! They had customers through the lines quickly, cooking fresh food as soon as it was getting low, even with closing in an hour, to get everyone their food. Not only were they incredibly efficient, they were friendly and had people out with their orders like they had double amount of people working. Absolutely will only come to this one now. read more

When you go to Panda Express do you expect "Flemings Steaks" or "PF Changs"? Answer, NO. You expect Panda Express. All you want is good, tasty and inexpensive. My wife called in the order online. It was the Feast. $32.00 and five can eat on it. We had it for lunch today as well. Service at the counter, Good. Food "Panda Express" Good. Freshness, ok. Time to fill the order seemed a bit long so 4-stars out of 5. Look, sometime you just need quick and easy. Panda Express is for me. read more

I walked in today and I'm assuming the lady talking and sitting down is the manager . I stood there waiting and no has come up to take my order . As I am leaving the Asian lady just looks at and doesn't even ask if I needed to make an order . Oh well I guess I'll just go next door to Firehouse Subs and get my food . Yeah , I won't be going to your Panda Express in Niceville , Florida . read more

Either wear the MASK or not, but DON'T wear it WRONG! I saw employees wearing the mask with their nose exposed, with their entire mouth uncovered. Made me wonder about my food! read more

Definitely no where near worth the money spent, I got white rice, orange chicken, and Beijing beef. It. Was. HORRENDOUS. The rice was mushy and overcooked The beef was tough and the chicken lacked very little to any flavor. Horrible quality and a total waste of money!!! Took a few bites of each and threw it all away. read more

Food is always really good for the price. I just can't get past waiting in a line of only 6 people for 45 minutes at a panda EXPRESS (it has happened 3-4 times). Margaret is one of the slowest people I have ever seen at a Panda, it shouldn't take more than 5 minutes to make someone's order. If you go around lunch or dinner time expect to wait up to an hour to get your food. I wish this wasn't true. read more

Bro I walked in their I believe it was Thursday morning for lunch no one was in sight except one guy he was super nice I wish I remembered his name it was unique but idk, his name tag had a smiley face which made me laugh but he just got done cooking fried rice and placed it down and welcomed me and really made me feel like he genuinely enjoyed talking to me god I wish I knew his name well he was a sweetheart to me and my wife I will definitely be back great food. read more

I went into Panda Express on my lunch break and Tyler went above and beyond he's absolutely amazing!

My family I love Panda Express but this particular location is poorly ran. Tonight we went in at 8pm to be loudly told they start cooking to order at 8pm to keep from wasting food. This is not an issue and frankly would be a great idea however this was not the intention. A crowd of people came in while we were eating and the cook was visibly distraught ehaving to cook for customers. He even made a rude remark when another customer ordered something that he had to cook. This is not the first, second or third bad experience at this Panda Express. Well tried this place out again and it is the absolute worst! It is 5/1/2021 in Florida- the day our governor said absolutely no more Covid restrictions. went to get dinner and upon walking in I am told I need to wear a mask, first this illegal, there is no mandate nor has their been a mandate in this area for over a year now. I explain that I am not legally or medically aloud to wear a mask as this would be committing a felony. She ignores me and goes on to tell me that she will let it go this time but in the future they will have to serve me outside. Well there will be no future at this establishment, the PCB and Pensacola locations are extremely nice and clean but the Niceville location is disgusting. They also are refusing cash transactions for exactly what reason? The employees don't seem to be practicing any type of social distance, tea is not aloud because of Covid? None of this makes any sense. For my health and safety I am not wearing a mask and you have no right to ask us too. I will be sending a letter to our rep, the health department, and governor to make them aware that this company is discriminating against customers who need to use cash and attempting to force the customers to wear a mask even though they are clear that they cannot legally or medically wear a mask. Not to mention the complete rudeness of the "manager". We will be sure to get this message out across the area, obviously people are aware as it's never busy. Not sure why it's so filthy when no customers are eating inside and the bathrooms are shut down...one stall bathrooms shut down because of Covid, I'll have let the health inspector know since they are serving food with no bathroom. This is the worst restaurant in Niceville! Do not go! read more

Place is great. People and staff are super friendly and respectful the past reviews are pretty outrageous and funny. I did not notice anything bad at this location and I live locally in the area so it can be busy at times but the food quality has gotten better and the choices continue to expand as well. I got the string bean chicken and the walnut shrimp (in my opinion they should take off the premium prices but thats just me). Regardless the food was great and served quickly. Thank You! read more

We went in about 4:00 pm. They had a lot to choose from but it looked like it had been there for days. The server was at the bar but didn't acknowledge us. She walked away, came back, walked away again and came back. She then started filling bowls and still payed us no mind. After waiting 5 minutes I told my wife let's go. As we were walking away she then asked if she could help us. We left. I expect the drive to Ft. Walton may be worthwhile if you want this food. read more

If you don't know anything about Panda Express, it's a franchise that is dominant in California and many other western states. When you think of Chinese food, forget the mom and pop ones that pop up everywhere and has horrible sanitary practices. Panda Express is far from that and does exceptionally well on health inspections. This restaurant is very clean and modern, as are most Panda restaurants I have been in. The food is fresh and cooked in front of you. It's more of a fast food environment and not a sit down restaurant with a waiter. You walk down the line and pick your food. Check out my photos. I ordered the 2 entree plate. First you pick rice, chow mein noodles, or a combo of both. For the rice, they have white, fried or brown. I usually go for the noodles. Then you have a plethora of choices. If you're not sure, ask them for a sample. They also have wontons and eggrolls if you desire such. I picked orange chicken and teriyaki chicken with sauce on top. You get a decent portion, but for some reason, today wasn't my day. Plenty of chow mein noodles, good helping of orange chicken, but really stingy on the teriyaki chicken. I only received about 6 pieces. Far less than the normal amount I receive from any Panda across the country; hence the one star deduction. All in all, good place to eat. Being from California I'm familiar with Panda. Give it a shot if you have never been here. It will be worth it. Check out my pictures. The food tastes just as good as it looks. read more

See all

Very rude to my door dasher. Refused to make sure order was complete and would not give saice to purchased item. This is the same place that runds out of every food including white rice. read more

Worst customer service . Rolling their eyes because they have to make more food . And no one tells you when they will be with you when doing a Togo order and laughing with the other co workers . Joke read more

Wow. I waited 15 minutes to order. There was 1 person in front of me in line and 7 behind and only 1 person working the line. The manager and three other employees were standing around talking while nine people stood in line at 5 PM for dinner. To make matters worse 4 of their 10 main dishes were completely out and what they did have was old and dry. They were not in the process of cooking fresh and they were not in the process of replacing what was missing. After waiting 15 minutes and being told that almost everything is not available while the manager and three people stand around and talk was more than annoying. I rarely leave one or two star reviews especially at a chain restaurant where the food is the same everywhere you go. That's different in this instance because their ability to manage a store, provide quality service, and take care of their customers was terrible at this location. read more

This place is a hit and miss experience, hot and cold. Some days the ppl are friendly, other days I wonder why I bothered to stop... I've stood 30 minutes waiting on food to be cooked, the comminution between employees sucks! Today, we ordered a family meal, the BBQ-short-ribs were burnt, and the container wasn't even full, we told the employee they were burnt, and the container wasn't full....the girl peeked into the container and shrugged and closed it. In other wards, she couldn't careless. Today was probably my last time trying to go there. Niceville is a really small town, ppl talk....and places like THIS GO OUT OF BUSINESS FAST! You don't deserve a star at all in your rating system. read more

Went in at 8:30 after I was done teaching. Went to get some cheese rangoon and the woman making order said that they only have one and the kitchen is closed to clean up for the night and they were selling what they have left. The location does not close until 9 so I had to choose from what scraps were left and was unable to get what I exactly wanted read more

This location is extremely slow. Afternoon hours you're expected to have 15+ people waiting in line and no fresh/hot main dishes. The service is extremely slow and the workers are less than excited to be working. Attitudes are horrible. I would rather pay the buffet prices at a local Chinese restaurant in the area to have fresh food and people who care about your business. This place is disgusting! read more

I've always loved PE, but this location is the slowest and has the worst customer service I've ever experienced. Tip: Don't come during peak hours. read more

We grab take out from here for lunch or dinner at least once or twice through out the week. It's always fresh and I am sure that's due to the peak times that we come. I will say I have noticed when I come at 2-4 the food looks like it's been sitting a while but they are always able to make something fresh. Service is great. It's really the only Chinese that we really have in the area we keep coming back. I just wish it was a drive through lol. read more

I was not impressed with my experience. The cheese wontons were over cooked. The fried rice had no taste. I barely received any beef in my beef & broccoli. I'll stick to actual Asian restaurants. read more

1 star is generous. We finally decided to order from this place because our sons friend said he liked this food. This was our 1st time in the 2yrs since we moved to the area, what a mistake. Ordered online & Said food would be ready at 730pm, husband arrives & has to wait for another 20minutes. Ppl coming in taking food off buffet while he just waited. Just HORRIBLE service & food was gross. Got home, drinks were wrong for the kids, orange chicken super dry & egg rolls not cooked Food was poor quality as was the service. Never again, this restaurant will now be an X on our list of places to eat!!! Would not recommend to anyone. read more

This used to be my favorite restaurant in Niceville- going atleast once a week for over a year or so w/ great & fast service. The last couple of months it's really declined in service so I barely go now. I called a order in & arrived 15 past when it was supposed to be ready. They had forgotten it- mistakes happen- but then trying to get the order in the midst of them helping those at the counter- took another 15 minutes of waiting. What's the point of calling in & picking up? The other 2 occasions over the past 2 months- both times I came in with no one in line- noodles not ready- don't mind waiting- but each time I waited 10 minutes for the noodles to be ready then another 10 minutes for them to make my order AFTER taking care of everyone at the counter. This used to never happen with the old crew. All 3 instances- I had to keep asking them for my order bc no one was paying attention to it. Don't care to go back. read more

Chez is the bomb dot com! He's so patient, and so kind! He was wonderful! Give him a raise, for sure! My daughter had a million things to say and even asked him to cut her straw for her and he was just so sweet to her and I always appreciate that, especially when it comes to service in the food industry, because a lot of people ignore her or say "yeah, ok" and walk off. He engaged with her and she was so happy with him. Thank you, Chez! You're awesome! Oh yeah! And the food is great! read more

The food is good and it is fresh (at lunch time) but if you order to go, make sure to ask for a fork and napkin. I assumed they would have put it in the bag but when I went to the park to eat, there weren't any utensils. Hello?!? read more

I love this Panda Express personally. Out of the ones near me I would prefer to drive out of my way to get this pandas food, and to see my panda friends. Everyone on the staff is very friendly, but as all customer service people know, we can get pushed by a few customers. So, people please be nice and courteous. Second, I would like to address one of the staff members, Serina. She isn't the nicest to come across and maybe you need to say something to her. As someone who works in this kind of setting, if she were my manager I would put her in her place. She needs to understand health hazards and making sure to be a manager or, of position she is, and to stop being petty and trying to make it look like it's the rest of the staff. I can guarantee that any of the other crew members could/and do her job better. This is coming from an unbiased point of view; I'm not scared to call out what I see with my own eyes and as a GM, AM, or DO, I would hope you can correct the mistakes you're letting her make. read more

I can't believe that I just ordered teriyaki chicken and they didn't give any sauce at all when I ask what was going on with the sauce they told me they were out. How can you let someone order teriyaki chicken without teriyaki sauce I did not ask for grilled chicken. If it was possible to give zero stars I would because I'm very disappointed and panda express. When they first opened the place was great but the last two or three months it has gone straight downhill. read more

Never tried Panda Express and was eager to try a new place, so stopped by to grab a quick to go meal. Apparently high school workers , nothing wrong with that. However, this group hasn't had the customer service class yet. Very slow, lots of attitude and very poor service. The food was meh and priced a bit higher than the other local Chinese places, so I will not be returning. read more

If i could give zero stars I would. I am sick and tired of coming to this establishment and getting attitude by the employee by the name Margaret. Maybe a retraining should be strongly considered for this employee she gave me such a bad attitude I had to walk out of the store without finishing my purchase you seriously need to retrain your employees on how to treat customers and maybe this is why you have such low ratings. read more