Been in there a total of three times. The first two times, to purchase. Once a younger woman at the…read moreregister, once a middle-aged woman. The second time I went in there were some confusion about pricing. The younger woman was at the register. No big deal, she fixed it at the register, so I thought. Either way she was super nice, and was really trying to get it right. But it still felt expensive so I checked my receipt on my phone the next day since it's digital, and I was charged 99 cents each for something that was three for $0.99. I bought nine of them. No big deal, I call the shop and speak with a young man who was able to pull it up in the register and saw the price of the item we were discussing. He left a note for someone. I came in a couple days later as I was running my errands, and there was a middle-aged man there. I pulled up my receipt and attempted to explain the error, (essentially overpaying by approximately $6, or being shorted approximately 18 pieces of candy depending on how you looked at it) and the receipt reflected underneath the 3/.99, that I had paid .99 EACH for 9 individual pieces of candy. He barely glanced at the receipt, did not appear to be picking up what I was saying at all, and marched over to the register, grabbed out $6 and handed it to me. Never once addressing the confusion or validating the situation, never saying oh sorry about that! And when I continue to try to explain cuz I really felt like I wasn't being heard, I wasn't trying to like get something extra or scam anybody, he says usually when you want a refund from a business you have to bring the product in. I wasn't asking for a refund! I was overcharged, and the overcharge was even noted on the receipt! It showed I paid just under $9, for nine items when I should have paid just under $3. Did he want me to bring in the 18 items I did not receive as proof? What would have been the point of bringing the candies (that we had already consumed because why not, I had the receipt and it showed what I purchased and how much and that I was overcharged). He was just irritated. Like okay dude. Maybe he was having a hard day, or maybe he's always cranky. Probably won't go back, even though it's pretty conveniently located right near some other places we get take out. I really don't want to go in there and have to deal with him, although the ladies who'd been in their previously were as sweet as their candy. Honestly, I would have rather had him actually take a second to look at the receipt, understand the problem and apologize and NOT give me money then for him to be so irritated and dismissive. Rather than the money I would have almost rather had the candy that I did not get but with his stinky boy attitude, I was fine to just leave. I have the receipts from both of my purchase and I purchased this candy both receipts, and the first time I was charged appropriately. So I know it wasn't to me problem.
They have a nice variety of some vintage candies and it's fun to browse new things. We had found some tasty things that we had never had before, and got to introduce my son to some vintage candies he had never had. But there's plenty of places to spend money where when they make a mistake, they won't act like I'm somehow trying to scam them.
