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    Pam's Diner

    4.7 (6 reviews)

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    Heritage House Coffee & Tea - Carmel Apple Cider, California Club, Chicken & Cheese Quesadilla and Veggie Egg Scramble

    Heritage House Coffee & Tea

    4.5(102 reviews)
    16.5 mi
    $

    Stopped by for breakfast while traveling to Tuscaloosa. We tried several items from the menu…read moreincluding French toast, cinnamon cruffin, maple scone, and coneceh sausage biscuit with specialty coffee, sweet tea and coke. The service was quick and friendly. The food and coffee were delicious and I would recommend a return visit when going to Tuscaloosa Alabama. The dinning area was larger than expected with multiple options for seating.

    Food was good and drinks were tasty. The FOH staff were very polite and helpful. However, the…read morekitchen manager was very rude to staff in front of customers, which is extremely unprofessional and left a sour taste in my day. Today when I came in, my vegetarian friend asked if she could have a small amount of potatoes replace the meat on her eggs benedict, the young man working the register told her yes, put the order in (and he typed things, so I assume he specified it was a substitution). He sent the order to the kitchen and she paid. As I went up to order, a lady came out of the back and lectured him in front of me, my friend, and several customers in line. My friend offered to just have no meat or potatoes (and then to pay an add on charge), but this manager would not let her change her order. She was very rude to him and I'm very disappointed that the management treats their staff that way. The place is nice, but management's treatment of staff in front of customers (especially the customer that ordered the food causing the lecture), was particularly disappointing.

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    Heritage House Coffee & Tea - Counter

    Counter

    Heritage House Coffee & Tea - Parmesan Crusted Sandwich

    Parmesan Crusted Sandwich

    Heritage House Coffee & Tea - Part of (ample) seating

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    Part of (ample) seating

    Pam's Diner - tradamerican - Updated May 2026

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