The people at the front desk were so nice and I got in for an appointment right away. Great…read morecustomer service. They were fast and did a wonderful job. Highly recommend

I know prices are up all over, but for the service I have received from Tri-City, I would not…read morerecommend them. I'm looking for another company who can keep their appointments and also not accidentally replace the wrong window in my unit.

We are in the process of remodeling our kitchen and 2 bathrooms, and Becks is our contractor. So…read morefar we have been working with Anna, and she has been patient, helpful, letting us make all the decisions, offering help when asked.

We have had nothing but problems going with Becks Quality Cabinets. To make this reader friendly,…read moreI'll summarize and then go into more details for those who are considering Becks for their cabinetry need. 1. Poor communication 2. Installed damaged product (scratches, dents, and dings) - would not fix to industry standards 3. Requested soft close everything - only got soft close drawers. - Wouldn't switch out hinges even after we stated we would pay the difference. 4. Solid state countertops wouldn't fit in bathroom - due to wrong sized cabinet drawers/measuring 5. Owner was disrespectful and horrible to deal with. For those who are still reading thank you, my wife and I went around to many local cabinet companies and landed on Becks Quality Cabinets through a friend's recommendation. We had our initial visit, and two designers came out to the house to get some measurements in April/May of 2022. We met them at Becks to discuss the drawings/measurements/blueprints. Then radio silent for months. I had to reach out to them end of 2022 to see where they were with our initial set of plans. Turns out, the designer left the company, and we fell off the radar. After that, we paid the 50% down payment which gave us a spot in their queue. So, the date came to have our brand-new dream cabinets installed. Then that dream turned into absolute nightmare! The cabinets were installed; however, not the countertops. It can take up to 3 weeks for them to measure/cut/install the countertop after the cabinets were installed. Thanks for the notification that we will be without water for 3 weeks as were doing the kitchen and both bathrooms. Last minute plans were made to try and survive those 3 weeks. Living out of tubs and washing dishes in the bathtub. The lack of communication continues... 2 or 3 weeks later they arrived and installed the countertops. The subcontractors they used Olson's Contractors or something like that used trim that was sitting in my garage to hold up our undermount sinks without even asking us. I had to get new trim to replace the ones they cut up. After the install was complete, there was a drag when opening a drawer in the main bathroom due to the drawer and countertop touching. We've contacted BAGM to see if they would trim down the countertop a fraction of an inch to allow enough clearance. Someone from BAGM came and agreed this drawer was rubbing and would fix it. He sent the contractors back to the house and their solution was to grind down our new bathroom sink to get it to fit. Again, without consulting us. They were grinding in the bathroom over my daughter personal bathroom supplies (comb, toothbrush, etc.) without covering or removing the drawer. Everything covered in porcelain dust. Didn't fix the issue. In this process, they damaged the wall removing the countertop (they never fixed this). They replaced the sink because. They replaced it hoping that the placement of the new sink would be enough to make it fit. Guessed it again, Nope! During this encounter, I reached out to BAGM via email that I do not want Olson's contractors back in my house under any circumstance. That's when I started noticing all this flaws with our kitchen cabinets. The first was the glaring very light tan/almost white nail filler puddy they used to cover up the nail holes. We chose American Cherry for the warm colors it will deepen into. Knowing that cherry gets darker with age, this nail holes will be even more noticeable. Then we started noticing dings in finish issues with the cabinets. Five cabinet doors had dings in them. The cabinets above the stove were removed eventually to have it refinished. And apparently, we "conned" his people into taking back the pantry which had finishing issues that was in the result of their people trying to fix the nail hole putty issue after the owner stated he didn't see any issues with the finish. I told the finisher that this is unexpectable and pointed out all the flaws which then led to the removal and refinishing of the one side of the pantry. After this repair, the owner stated in an email that he would replace the 5 doors that had damage. Weeks later they took those doors and "fixed" them with WAX which was noticeable and asked for the owner to replace them, which he then tried to wiggle out of replacing by say that he said he would fix them and he did. I pulled up the email with him stated "replace" and he finally did so. At the end of 3 months of having Becks/Olsons/BAGM at our house no less than 20 times and more than I can count back and forth calls/emails/texts, we've agreed to disagree.

We hired Oak Ridge Custom Cabinets to build custom cabinets for our finished basement area. The…read morework they did was high quality and added a wonderful touch to our basement kitchen, snack bar, reading nook and bathroom. I would highly recommend them. When reading other reviews, please note where the reviewers are located.

The absolute worst customer service I think I have ever dealt with locally. I have called about two…read moretimes a week for the last 10 weeks trying to get a quote for a small job that someone has already come out to my house to look at. I have never been able to even get one phone call back acknowledging my phone calls. finally I called again and the person I talked with asked for my email to send me a quote because they are too busy to call me. Still no quote.

Great place to stop in if you need a screw or a nut or a key or a truck review for Martin's hardwareread more

I am going to be shopping elsewhere as the customer relations needs some serious improvement. The…read moreprices could also use some adjustment. I went into this location. The sales experience was not enjoyable. Shopping online has its benefits as opposed to supporting local establishments in person. Voy a comprar en otro sitio, ya que la atención al cliente necesita mejorar mucho. Los precios también podrían ajustarse. Fui a esta tienda y la experiencia de compra no fue agradable. Comprar por internet tiene sus ventajas frente a apoyar a los comercios locales en persona.

We purchased a ten-year-old home and wanted to upgrade the windows…read more We contacted six companies. After about a month of research Windows of Wisconsin came out on top. They were the ONLY company that removes the siding before installing the windows. They install the windows like new construction with a "nail flange". Having built homes myself years ago, I can tell you they do it the right way. From Matt the sales person to the office and the install team they are top notch. We could not be happier with the entire company. Fairly priced and excellent service.

Windows are great, installation team was very good and efficient…read more Leadership of Windows of Wisconsin is completely unreliable, provide very little communication until confronted and do not do what they say they will do. In shipment, one of the windows was broken but was replaced eventually (supply chain delays) . In January we were informed by Shop manager the window was in, but when install team arrived they didn't have correct window so the window had to be reordered due to lace of communications within Windows of Wisconsin. In March, we finally were notified the correct window was in, and we had it installed. The finish work was not completed as they didn't have the correct materials with them to complete the work. The Shop manager called me after I finally sent an email indicating my lack of satisfaction with their processes. The Shop manager called and did apologize for the absolute lake of communications and said he would PERSONALLY come and finish the job. On the agreed upon date and time he was supposed to PERSONALLY come he ended up sending one of his installers to complete the job. Ultimately the job was still not complete because their team member came without the proper moldings etc. and also when asked about the initial post installation inspection list of items needing to be completed he had obsoletely NO idea about it. I would definitely recommend the windows, but I would NOT even consider hiring this company to do any future projects for my house.

I was so impressed with my experience from start to finish BAGM! I've waited a long time to start…read morethis project because I felt like I wasn't very good at picking out cabinets and countertops and making sure they complimented each other. BAGM Has a great show room with many options. Once I visited them at the Wrightstown location I knew exactly what I wanted. Everyone was most helpful and was able to show me examples from the types of finish, hardware ,and the types of corners that were available. The communication thereafter was impeccable when it came to measuring, templating, and install. The team that installed was also very professional and well educated on their product. Thanks for everything

The sales people were very knowledgable and nice to deal with. The customer service was a little…read moreslow in returning calls for issues that came up. The worst part was the install. Many parts were cut to the wrong size, some were recut and replaced, and some were installed poorly and didn't line up. Backsplashes are supposed to be square to each other and the countertop, and be at the same height where they meet- but not in this case, apparently. It seems no one in the cut shop or the install crew cares about quality and customer satisfaction. They don't understand this affects the future business of the company. Someone in management is not stressing these issues and not training the employees properly. I really don't know how they employees are treated.. this makes a huge difference. I also know good help is hard to find. What ever happened to the saying "Autograph your work with excellence" ? When it takes four trips over two months to install and correct mistakes (not all have been corrected and I had to point out and explain how to fix them before they were properly installed), there is a problem. That even sounds crazy to me, and I 'm living it. This company doesn't realize that when someone spends $10000, they expect a little something in return. You can't even buy quality and caring at BAGM. I don't think that this is too much to ask for. My advice is to try somewhere else. I'm am really disappointed, it is a beautiful product, but not my money's worth.

Visited the showroom. Great folks. Nice houses and decent product. I would buy from them.read more

Our experience with a Mobile was our first. We experienced several issues that should of been…read morebetter received IE basically the mobile not being checked before being sold having several problems.Issues from a faulty furnace, water leaks and damage. Even through this was a used purchase the product was not as stated. In addressing the issue with the sales rep our concerns were sent to the owner and we were compensated with $200.00. Not expected or requested but considering the overall experience we feel that this could of been addressed with issue's being fixed vs a small compensation that will be not come close to the disappointment and expenses already addressed as well as possible future cost.(were not convinced that there was not water damage until we open the rear wall up). Bottom line be suspicious of a used purchase and do your homework. We rated 3 stars because we feel we are partly responsible for not using more due diligence in this purchase.

Great local business in NE Wisconsin...which is few and far between…read more Did a honest job for an honest price. Replaced window pane in garage frame I brought to them in 30 minutes. No complaints. I'd recommend and use again if needed. Thanks.

Great group, honest, hardworking, fair prices. I had a cracked window in my home and they measured…read moreand installed the new one. I also had them re-screen some of my screens and they were super quick and inexpensive. Nice job, highly recommend!